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Incident Manager at ALTEN Consulting Services GmbH
Rabat, Rabat-Salé-Kénitra, Morocco - Full Time
Skills Needed
Itil V3, Iso 20000, Service Now, Confluence, Communication, Analytical Skills, Solution Orientation, Rigor
Specialization
Candidates should have a Bac +5 degree in computer science and 3 to 5 years of experience. Proficiency in ITIL V3, ISO 20000, and good communication skills in French and English are required.
Experience Required
Minimum 2 year(s)
Frontend Entwickler- SUZ Produkte (all gender) at ALTEN Consulting Services GmbH
86609 Donauwörth, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technischer Zeichner / Techniker (all gender) Maschinenbau at ALTEN Consulting Services GmbH
83024 Rosenheim, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chef de Projet Méthodes (H/F) at ALTEN Consulting Services GmbH
La Rochelle, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Project Management, Team Management, Manufacturing Engineering, Quality Assurance, Cost Management, Risk Analysis, Process Improvement, Technical Feasibility, Assembly Methods, Tooling, Documentation, Leadership, Results Orientation, Organization, 2d/3d Analysis, Industrial Standards, Continuous Improvement
Specialization
Candidates should have a degree in Industrial Engineering or a Master's degree, along with a minimum of 5 years of experience in technical project management within the railway sector. Technical skills in risk analysis, process definition, and assembly methods are essential.
Experience Required
Minimum 5 year(s)
Testingenieur – Mechanical Engineering / Systemtests (all gender) at ALTEN Consulting Services GmbH
Hamburg, , Germany - Full Time
Skills Needed
Mechanical Engineering, System Tests, Test Preparation, Data Analysis, Test Reporting, Root Cause Analysis, Team Collaboration, Problem Solving, Communication, Structured Work
Specialization
A degree in Mechanical Engineering, Aerospace Engineering, Mechatronics, Electrical Engineering, or a related field is required. Experience with system tests and data evaluation, along with strong German and English language skills, is also necessary.
Experience Required
Minimum 2 year(s)
Elektroingenieur (all gender) - Entwicklung & Analyse at ALTEN Consulting Services GmbH
6FAM, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Network Engineer at ELLIOTT MOSS CONSULTING PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Etherchannel, Cisco, Switching, Security
Specialization
Engineering
Qualification
Diploma
Experience Required
Minimum 4 year(s)
Principal Engineer at BioPharma Consulting JAD Group
Juncos, , Puerto Rico - Full Time
Skills Needed
Pharmaceutical Manufacturing, Validation Processes, Problem Solving Techniques, Technical Report Writing, Root Cause Analysis, Glp/Gmp Requirements, Validation Protocol Execution, Project Management, Reliability Engineering, Data Interpretation, Leadership Skills, Communication Skills, Continuous Improvement, Process Optimization, Technical Expertise, Cross Functional Team Leadership
Specialization
Candidates must hold a Doctorate, Master's, or Bachelor's degree in Engineering with varying years of experience. Preferred qualifications include experience in reliability engineering methodologies and familiarity with CMMS tools.
Experience Required
Minimum 5 year(s)
Manager Sustainablity - Life Science (all gender) at ALTEN Consulting Services GmbH
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Sustainability, Regulatory Compliance, Supply Chain Management, Data Analysis, Process Improvement, Supplier Development, Pharmaceutical Management, Medical Technology, Engineering, Business Engineering, Analytical Thinking, Structured Work, Goal Orientation, German Language, English Language
Specialization
You should have a completed degree in Pharmaceutical Management, Medical Technology, Industrial Engineering, or a related field, ideally with a focus on sustainability. A minimum of three years of professional experience in implementing regulatory requirements in sustainable supply chains is required.
Experience Required
Minimum 2 year(s)
Manager Sustainablity - Life Science (all gender) at ALTEN Consulting Services GmbH
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Sustainability, Regulatory Compliance, Supply Chain Management, Data Analysis, Process Improvement, Supplier Development, Pharmaceutical Management, Medical Technology, Engineering, Project Management, Analytical Thinking, Bilingual Communication
Specialization
A successful candidate will have a degree in Pharmaceutical Management, Medical Technology, Industrial Engineering, or a similar field, ideally with a focus on sustainability. At least three years of professional experience in implementing regulatory requirements in sustainable supply chains is required.
Experience Required
Minimum 2 year(s)
Projektingenieur Logistik (all gender) at ALTEN Consulting Services GmbH
24143 Kiel, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Application Specialist Industrial Automation (all gender) at ALTEN Consulting Services GmbH
Vienna, , Austria - Full Time
Skills Needed
Technical Support, Automation Applications, Troubleshooting, Design Reviews, Technical Assessments, Technical Workshops, Application Logic, Technical Demonstrations, Technical Documentation, Application Solutions, Networking, Embedded Software Development, Object Oriented Programming, Containerization, Virtualization, C# Programming
Specialization
A Bachelor’s degree in a relevant field is required along with experience in embedded software development. Familiarity with various programming languages and networking protocols is essential.
Experience Required
Minimum 2 year(s)
Développeur flux Oracle, SQL / PL SQL at ALTEN Consulting Services GmbH
Rabat, Rabat-Salé-Kénitra, Morocco - Full Time
Skills Needed
Oracle, Sql, Pl/Sql, Windows, Gcp, Aws, Java, Api, Data Warehouse, Etl, Salesforce, Jobscheduler, Reporting, Data Management, Agile
Specialization
Candidates should have a Bac+5 degree and at least 3 years of experience in relevant fields. Proficiency in Oracle databases, SQL, PL/SQL, and API management is essential.
Experience Required
Minimum 2 year(s)
Low-Level Communication Validation Engineer at ALTEN Consulting Services GmbH
Rabat, Rabat-Salé-Kénitra, Morocco - Full Time
Skills Needed
Low Level Communication Protocols, Can, Lin, Automotive Functionalities, Electrical Systems, Electronic Systems, Ecu Development Lifecycle, Analytical Skills, Attention To Detail, Microsoft Excel
Specialization
A Master’s degree in embedded systems is required along with experience in low-level communication protocols like CAN/LIN. Strong knowledge of automotive functionalities and understanding of the ECU development lifecycle are essential.
Experience Required
Minimum 2 year(s)
Incident Manager Cloud at ALTEN Consulting Services GmbH
Rabat, Rabat-Salé-Kénitra, Morocco - Full Time
Skills Needed
Itil V3, Iso 20000, Post Mortem Analysis, Crisis Management, Risk Management, Itsm Tools, Servicenow, Microsoft Office, Azure, Gcp
Specialization
Candidates should have a Bac +5 degree in computer science and 3 to 5 years of experience in incident management. Familiarity with ITIL V3, ISO 20000, and cloud technologies like Azure is essential.
Experience Required
Minimum 2 year(s)
Mechanical Field Technician - Wastewater at Handex Consulting & Remediation
Kearny, New Jersey, United States - Full Time
Skills Needed
Mechanical Equipment Repair, Wastewater Systems, Process Control, Field Testing, Landscaping, Safety Procedures, Customer Service, Interpersonal Skills, Communication Skills, Team Player, Work Ethic, Ppe Usage, Problem Solving, Attention To Detail, Time Management, Adaptability
Specialization
Candidates should have 2 years of experience in a relevant field and a high school diploma or GED. Vocational or technical training in mechanical or wastewater systems is desired, along with strong communication and teamwork skills.
Experience Required
Minimum 2 year(s)
Analyst Programmer (SharePoint .Net) at ELLIOTT MOSS CONSULTING PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Information Systems, Information Technology, Software Development, High Quality Standards, Interpersonal Skills, Computer Science
Specialization
Computer Science, Information Systems, Information Technology, Management, Technology
Qualification
Diploma
Chef de Projet Méthodes (H/F) at ALTEN Consulting Services GmbH
La Rochelle, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Project Management, Team Management, Manufacturing Engineering, Quality Assurance, Cost Management, Risk Analysis, Process Improvement, Technical Feasibility, Assembly Methods, Documentation, Leadership, Results Orientation, Organization, 2d/3d Analysis, Industrial Standards, Preventive Action Planning
Specialization
Candidates should have a degree in Industrial Engineering or a Master's degree and at least 5 years of experience in technical project management within the railway sector. Technical skills in risk analysis, process definition, and assembly methods are essential.
Experience Required
Minimum 5 year(s)
SAP Senior/Lead Consultant SuccessFactors Talentmanagement (w/m/d) at CNT Management Consulting GmbH
München, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Thermal Engineer at ALTEN Consulting Services GmbH
London, England, United Kingdom - Full Time
Skills Needed
Thermal Design, Spacecraft Design, Thermal Analysis, Heat Transfer, Thermal Control, Environmental Testing, 3d Cad Software, Analytical Thinking, Problem Solving, Teamwork, Communication, Mentoring, Documentation, Simulation, Control Strategies, Engineering Standards
Specialization
Proven experience in the space sector with a degree in a relevant engineering field is essential. Candidates should have approximately 10+ years of experience in thermal design and analysis for space applications.
Experience Required
Minimum 10 year(s)
Incident Manager at ALTEN Consulting Services GmbH
Rabat, Rabat-Salé-Kénitra, Morocco -
Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

ITIL V3, ISO 20000, Service Now, Confluence, Communication, Analytical Skills, Solution Orientation, Rigor

Industry

Engineering Services

Description
Description de l'entreprise ALTEN MAROC, Filiale du leader mondial de l’ingénierie et du conseil en technologie créé en 2008 et présent à Fès, Rabat, Tétouan et Casablanca, compte aujourd’hui plus de 2200 collaborateurs et vise un centre d’excellence de 3300 ALTENiens en fin 2027. Elle s’impose aujourd’hui comme un acteur stratégique dans l’accompagnement du développement professionnel des ingénieurs. Notre mission : Répondre aux ambitions technologiques de nos clients — grands donneurs d’ordre internationaux — dans les secteurs de l’automobile, du ferroviaire, de la R&D et de l’IT, des télécommunications et des médias. Rejoindre ALTEN MAROC, c’est intégrer un écosystème d’excellence et bénéficier : • D’un parcours de carrière personnalisé et évolutif • D’une politique ambitieuse de développement des compétences • D’un environnement de travail stimulant, collaboratif et porteur de sens Description du poste Dans le cadre de ce rôle, vos principales missions seront les suivantes : Gérer le backlog incident customer BtoC recu du niveau 2.5 ou autres niveaux 3, en priorisant selon le degré d’urgence, de la réception à la résolution. (analyse, tests , suivi et capitalisation) Gérer les escalades, contacter les équipes techniques, informer les interlocuteurs métiers sur l’avancée de la résolution. Créer le ticket problème si root cause inconnue ou récurrence afin de prévenir les incidents et de réduire leur nombre. Prévenir et mettre en place les processus correctifs adéquats Investiguer en profondeur les incidents Rédiger la documentation pour le traitement des tickets internes à l'équipe Être en support de l'équipe opérateur Contribuer à la réunion qualité Contribuer à l'autonomie des niveaux de la chaine d'escalade 1 et 2 plus proches des clients Qualifications Diplôme : Bac +5 en informatique Expérience : de 3à 5ans Compétences : Méthodologiques : référentiels et normes : ITIL V3, ISO 20000, Service Now, Confluence. Bonne Communication en Français (écrit parlé) Bon anglais (écrit et parlé) Bon esprit d’analyse Orienté solution Rigueur Informations complémentaires Au plaisir de vous lire!
Responsibilities
The Incident Manager will manage the incident backlog from customer BtoC, prioritizing incidents from receipt to resolution. They will also handle escalations, communicate with technical teams, and create problem tickets for recurring issues.
Incident Manager at ALTEN Consulting Services GmbH
Rabat, Rabat-Salé-Kénitra, Morocco - Full Time
Skills Needed
Itil V3, Iso 20000, Service Now, Confluence, Communication, Analytical Skills, Solution Orientation, Rigor
Specialization
Candidates should have a Bac +5 degree in computer science and 3 to 5 years of experience. Proficiency in ITIL V3, ISO 20000, and good communication skills in French and English are required.
Experience Required
Minimum 2 year(s)
Frontend Entwickler- SUZ Produkte (all gender) at ALTEN Consulting Services GmbH
86609 Donauwörth, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technischer Zeichner / Techniker (all gender) Maschinenbau at ALTEN Consulting Services GmbH
83024 Rosenheim, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chef de Projet Méthodes (H/F) at ALTEN Consulting Services GmbH
La Rochelle, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Project Management, Team Management, Manufacturing Engineering, Quality Assurance, Cost Management, Risk Analysis, Process Improvement, Technical Feasibility, Assembly Methods, Tooling, Documentation, Leadership, Results Orientation, Organization, 2d/3d Analysis, Industrial Standards, Continuous Improvement
Specialization
Candidates should have a degree in Industrial Engineering or a Master's degree, along with a minimum of 5 years of experience in technical project management within the railway sector. Technical skills in risk analysis, process definition, and assembly methods are essential.
Experience Required
Minimum 5 year(s)
Testingenieur – Mechanical Engineering / Systemtests (all gender) at ALTEN Consulting Services GmbH
Hamburg, , Germany - Full Time
Skills Needed
Mechanical Engineering, System Tests, Test Preparation, Data Analysis, Test Reporting, Root Cause Analysis, Team Collaboration, Problem Solving, Communication, Structured Work
Specialization
A degree in Mechanical Engineering, Aerospace Engineering, Mechatronics, Electrical Engineering, or a related field is required. Experience with system tests and data evaluation, along with strong German and English language skills, is also necessary.
Experience Required
Minimum 2 year(s)
Elektroingenieur (all gender) - Entwicklung & Analyse at ALTEN Consulting Services GmbH
6FAM, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Network Engineer at ELLIOTT MOSS CONSULTING PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Etherchannel, Cisco, Switching, Security
Specialization
Engineering
Qualification
Diploma
Experience Required
Minimum 4 year(s)
Principal Engineer at BioPharma Consulting JAD Group
Juncos, , Puerto Rico - Full Time
Skills Needed
Pharmaceutical Manufacturing, Validation Processes, Problem Solving Techniques, Technical Report Writing, Root Cause Analysis, Glp/Gmp Requirements, Validation Protocol Execution, Project Management, Reliability Engineering, Data Interpretation, Leadership Skills, Communication Skills, Continuous Improvement, Process Optimization, Technical Expertise, Cross Functional Team Leadership
Specialization
Candidates must hold a Doctorate, Master's, or Bachelor's degree in Engineering with varying years of experience. Preferred qualifications include experience in reliability engineering methodologies and familiarity with CMMS tools.
Experience Required
Minimum 5 year(s)
Manager Sustainablity - Life Science (all gender) at ALTEN Consulting Services GmbH
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Sustainability, Regulatory Compliance, Supply Chain Management, Data Analysis, Process Improvement, Supplier Development, Pharmaceutical Management, Medical Technology, Engineering, Business Engineering, Analytical Thinking, Structured Work, Goal Orientation, German Language, English Language
Specialization
You should have a completed degree in Pharmaceutical Management, Medical Technology, Industrial Engineering, or a related field, ideally with a focus on sustainability. A minimum of three years of professional experience in implementing regulatory requirements in sustainable supply chains is required.
Experience Required
Minimum 2 year(s)
Manager Sustainablity - Life Science (all gender) at ALTEN Consulting Services GmbH
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Sustainability, Regulatory Compliance, Supply Chain Management, Data Analysis, Process Improvement, Supplier Development, Pharmaceutical Management, Medical Technology, Engineering, Project Management, Analytical Thinking, Bilingual Communication
Specialization
A successful candidate will have a degree in Pharmaceutical Management, Medical Technology, Industrial Engineering, or a similar field, ideally with a focus on sustainability. At least three years of professional experience in implementing regulatory requirements in sustainable supply chains is required.
Experience Required
Minimum 2 year(s)
Projektingenieur Logistik (all gender) at ALTEN Consulting Services GmbH
24143 Kiel, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Application Specialist Industrial Automation (all gender) at ALTEN Consulting Services GmbH
Vienna, , Austria - Full Time
Skills Needed
Technical Support, Automation Applications, Troubleshooting, Design Reviews, Technical Assessments, Technical Workshops, Application Logic, Technical Demonstrations, Technical Documentation, Application Solutions, Networking, Embedded Software Development, Object Oriented Programming, Containerization, Virtualization, C# Programming
Specialization
A Bachelor’s degree in a relevant field is required along with experience in embedded software development. Familiarity with various programming languages and networking protocols is essential.
Experience Required
Minimum 2 year(s)
Développeur flux Oracle, SQL / PL SQL at ALTEN Consulting Services GmbH
Rabat, Rabat-Salé-Kénitra, Morocco - Full Time
Skills Needed
Oracle, Sql, Pl/Sql, Windows, Gcp, Aws, Java, Api, Data Warehouse, Etl, Salesforce, Jobscheduler, Reporting, Data Management, Agile
Specialization
Candidates should have a Bac+5 degree and at least 3 years of experience in relevant fields. Proficiency in Oracle databases, SQL, PL/SQL, and API management is essential.
Experience Required
Minimum 2 year(s)
Low-Level Communication Validation Engineer at ALTEN Consulting Services GmbH
Rabat, Rabat-Salé-Kénitra, Morocco - Full Time
Skills Needed
Low Level Communication Protocols, Can, Lin, Automotive Functionalities, Electrical Systems, Electronic Systems, Ecu Development Lifecycle, Analytical Skills, Attention To Detail, Microsoft Excel
Specialization
A Master’s degree in embedded systems is required along with experience in low-level communication protocols like CAN/LIN. Strong knowledge of automotive functionalities and understanding of the ECU development lifecycle are essential.
Experience Required
Minimum 2 year(s)
Incident Manager Cloud at ALTEN Consulting Services GmbH
Rabat, Rabat-Salé-Kénitra, Morocco - Full Time
Skills Needed
Itil V3, Iso 20000, Post Mortem Analysis, Crisis Management, Risk Management, Itsm Tools, Servicenow, Microsoft Office, Azure, Gcp
Specialization
Candidates should have a Bac +5 degree in computer science and 3 to 5 years of experience in incident management. Familiarity with ITIL V3, ISO 20000, and cloud technologies like Azure is essential.
Experience Required
Minimum 2 year(s)
Mechanical Field Technician - Wastewater at Handex Consulting & Remediation
Kearny, New Jersey, United States - Full Time
Skills Needed
Mechanical Equipment Repair, Wastewater Systems, Process Control, Field Testing, Landscaping, Safety Procedures, Customer Service, Interpersonal Skills, Communication Skills, Team Player, Work Ethic, Ppe Usage, Problem Solving, Attention To Detail, Time Management, Adaptability
Specialization
Candidates should have 2 years of experience in a relevant field and a high school diploma or GED. Vocational or technical training in mechanical or wastewater systems is desired, along with strong communication and teamwork skills.
Experience Required
Minimum 2 year(s)
Analyst Programmer (SharePoint .Net) at ELLIOTT MOSS CONSULTING PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Information Systems, Information Technology, Software Development, High Quality Standards, Interpersonal Skills, Computer Science
Specialization
Computer Science, Information Systems, Information Technology, Management, Technology
Qualification
Diploma
Chef de Projet Méthodes (H/F) at ALTEN Consulting Services GmbH
La Rochelle, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Project Management, Team Management, Manufacturing Engineering, Quality Assurance, Cost Management, Risk Analysis, Process Improvement, Technical Feasibility, Assembly Methods, Documentation, Leadership, Results Orientation, Organization, 2d/3d Analysis, Industrial Standards, Preventive Action Planning
Specialization
Candidates should have a degree in Industrial Engineering or a Master's degree and at least 5 years of experience in technical project management within the railway sector. Technical skills in risk analysis, process definition, and assembly methods are essential.
Experience Required
Minimum 5 year(s)
SAP Senior/Lead Consultant SuccessFactors Talentmanagement (w/m/d) at CNT Management Consulting GmbH
München, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Thermal Engineer at ALTEN Consulting Services GmbH
London, England, United Kingdom - Full Time
Skills Needed
Thermal Design, Spacecraft Design, Thermal Analysis, Heat Transfer, Thermal Control, Environmental Testing, 3d Cad Software, Analytical Thinking, Problem Solving, Teamwork, Communication, Mentoring, Documentation, Simulation, Control Strategies, Engineering Standards
Specialization
Proven experience in the space sector with a degree in a relevant engineering field is essential. Candidates should have approximately 10+ years of experience in thermal design and analysis for space applications.
Experience Required
Minimum 10 year(s)