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Senior Manager, Technical Services & Support at Aurora Innovation
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
It Support, Service Management, Leadership, Digital Transformation, Ai, Automation, Analytics, Customer Experience, Team Building, Strategic Thinking, Communication, Collaboration, Problem Solving, Performance Measurement, Itil, Continuous Improvement
Specialization
12+ years of experience in IT Support or Service Management, including 6+ years in leadership roles. Proven success in driving service transformations and integrating AI and automation into support operations.
Experience Required
Minimum 10 year(s)
Assistant Manager(01043) - 5164 Lake Michigan Drive, Suite A at Domino's Pizza LLC
Allendale Charter Township, Michigan, United States - Full Time
Skills Needed
Judgment, Math, Multitasking, Customer Service, Staffing, Cost Control, Inventory Control, Cash Control, Food Management, Attendance, Punctuality, Store Cleanliness, Marketing, Profitability
Specialization
Candidates must be at least 18 years old and possess skills in judgment, math, and multitasking. Responsibilities include staffing, paperwork, and maintaining store cleanliness while adhering to company standards.
Customer Service Rep(02961) - 469-B W. Liberty St. at Domino's Pizza LLC
Wauconda, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Problem Solving, Time Management, Attention To Detail, Cash Handling, Inventory Management, Food Preparation, Equipment Operation, Order Processing, Multitasking, Adaptability, Basic Math Skills, Motor Coordination, Cleaning Skills
Specialization
Candidates must be at least 18 years old and possess strong communication skills. The role requires the ability to perform basic math and operate various equipment safely.
Assistant(e) Gouvernant(e) Général(e) CDI at Barrière
Deauville, Normandy, France - Full Time
Skills Needed
Relationship Management, Team Cohesion, Service Orientation, Adaptability, Administrative Management, Quality Control, Communication, Training
Specialization
Candidates should possess strong relational and managerial skills, along with a service-oriented mindset. A prior experience in a similar role within a high-end establishment is required.
Experience Required
Minimum 2 year(s)
Customer Service Rep(03607) - 853 Long Island Ave. at Domino's Pizza LLC
Deer Park, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Reliability, Flexibility, Teamwork, Positive Attitude, People Skills, Hard Work
Specialization
Candidates must be willing to work between 15-35 hours per week and have a flexible schedule. They should be at least 18 years old and be able to work at least 3 days a week, including weekends.
Customer Service Representative at Premier Jet Services Day LLC
, Kentucky, United States - Full Time
Skills Needed
Customer Service, Concierge Service, Ground Transportation, Multi Line Switchboard, Unicom Communication System, Scheduling, Aircraft Maintenance, Fuel Orders, Office Supplies, Security Access, Professional Attitude, Confidentiality, Organizational Skills, Loyalty, Communication Skills, Problem Solving
Specialization
Candidates must have 1-2 years of face-to-face customer service experience and a valid driver's license. A college degree is preferred, and candidates must be able to work any shift, including weekends and holidays.
Sales Representative at Great Day Improvements
Austin, Texas, United States - Full Time
Skills Needed
Sales, Customer Relationship Management, Negotiation, Presentation Skills, Adaptability, Communication, Trust Building, Product Knowledge
Specialization
Candidates must have a valid driver's license and reliable transportation. Experience in building relationships quickly with customers and a flexible work schedule are also required.
Sales Representative at Great Day Improvements
Hewitt, Texas, United States - Full Time
Skills Needed
Sales, Customer Relationship Building, Negotiation, Presentation Skills, Adaptability, Time Management, Communication, Trust Building
Specialization
A valid driver's license and reliable transportation are required. Candidates should have experience building relationships quickly with customers and a flexible work schedule.
ANALISTA QA at Periferia IT
Lima, Lima, Peru - Full Time
Skills Needed
Jira, Jmeter, Sql, Functional Testing, Non Functional Testing, Web Testing, Test Case Design, Observation Log Creation, Adaptability, Continuous Learning
Specialization
Candidates should have a degree in Software Engineering, Systems, Computer Science, or related fields. A minimum of 2 years of experience with knowledge of Jira, Jmeter, and SQL is required.
Experience Required
Minimum 2 year(s)
Director, Global Complaint Management at RxSight, Inc.
Aliso Viejo, California, United States - Full Time
Skills Needed
Global Complaint Management, Post Market Surveillance, Regulatory Affairs, Cross Functional Leadership, Data Analysis, Root Cause Analysis, Capa, Risk Management, Quality Compliance, Digital Tools Implementation, Medical Device Reporting, Vigilance Reporting, Process Improvement, Training And Development, Communication, Customer Focus
Specialization
Candidates must have a bachelor's degree in Engineering, Life Sciences, or a health-related field, with a minimum of 7 years of experience in Quality, Post-Market Surveillance, or Regulatory Affairs within the medical device industry. Leadership experience in managing complaint handling activities is also required.
Experience Required
Minimum 10 year(s)
Global Mobility & Immigration Partner at Robinhood
New York, New York, United States - Full Time
Skills Needed
Immigration Policy, Global Mobility, Project Management, Compliance, Relationship Building, Cross Border Talent Movement, Empathy, Problem Solving, Team Collaboration, Strategic Recommendations, Policy Improvement, Stakeholder Management, Operations Scaling, Feedback Assessment, Concierge Experience, High Performing Teams
Specialization
Candidates should have 5+ years of immigration and mobility experience, with expertise in US immigration policy and project management. A deep sense of empathy and the ability to build relationships with leaders at all levels are also essential.
Experience Required
Minimum 5 year(s)
Sales Representative at Great Day Improvements
Homewood, Alabama, United States - Full Time
Skills Needed
Sales, Customer Relationship Management, Negotiation, Presentation Skills, Adaptability, Trust Building, Product Knowledge, Lead Generation
Specialization
Candidates must have a valid driver's license and reliable transportation. Experience in building relationships quickly with customers and a flexible work schedule are also required.
Sales Representative at Great Day Improvements
Addison, Texas, United States - Full Time
Skills Needed
Sales, Customer Relationship Building, Negotiation, Presentation Skills, Adaptability, Trust Building, Education, Product Knowledge
Specialization
Candidates must have a valid driver's license and reliable transportation. They should be able to build relationships quickly with customers and have a flexible work schedule.
Sales Representative at Great Day Improvements
, Alabama, United States - Full Time
Skills Needed
Sales, Customer Relationship Building, Negotiation, Presentation Skills, Adaptability, Time Management, Communication, Trust Building
Specialization
Candidates must have a valid driver's license and reliable transportation. Experience in building relationships quickly with customers is essential.
Executive Talent Acquisition Partner, SEA at Hitachi
Bengaluru, karnataka, India - Full Time
Skills Needed
Talent Acquisition, Executive Recruitment, Stakeholder Collaboration, Candidate Assessment, Market Intelligence, Relationship Management, Employer Branding, Process Improvement, Diversity & Inclusion, Strategic Sourcing, Communication, Business Acumen, Analytical Skills, Regional Expertise, Search Firm Experience, Language Proficiency
Specialization
Candidates should have 8-10 years of experience in executive talent acquisition, particularly in multinational corporations. A strong understanding of the Southeast Asian market and proficiency in English, along with other regional languages, is preferred.
Experience Required
Minimum 10 year(s)
Senior Planner, Regional Network Planning at Smith Nephew
Singapore, , Singapore - Full Time
Skills Needed
Data Analysis, Inventory Management, Market Intelligence, Process Improvement, Supply Chain Management, Statistical Analysis, Forecasting, Collaboration, Technical Knowledge, Communication, Problem Solving, Project Management, Hse Compliance, Quality Assurance, Customer Relationship Management, Analytical Tools
Specialization
Candidates should have a Bachelor’s degree in a relevant field and a minimum of 7 years of experience in operational roles. APICS CSCP or CPIM certification is a plus.
Experience Required
Minimum 5 year(s)
Enterprise Account Executive at Gartner
Bengaluru, karnataka, India - Full Time
Skills Needed
Consultative Sales, Account Planning, Territory Management, Prospecting Skills, Client Relationship Development, Business Acumen, Revenue Forecasting, Salesforce.Com, Presentation Skills, High Tech Industry Knowledge, C Level Engagement, Integrated Solutions Development, Inter Departmental Coordination, Pipeline Management, Client Needs Assessment, Travel
Specialization
Candidates should have a minimum of 4 years of proven consultative sales experience, preferably in the high-tech industry. A strong understanding of enterprise-wide issues and the ability to develop integrated solutions for global organizations is essential.
Experience Required
Minimum 5 year(s)
Sales Representative at Great Day Improvements
Shreveport, Louisiana, United States - Full Time
Skills Needed
Sales, Customer Relationship Management, Negotiation, Presentation Skills, Adaptability, Trust Building, Education, Product Knowledge
Specialization
A valid driver's license and reliable transportation are required. Candidates should have experience building relationships quickly with customers and a flexible work schedule.
Sales Representative at Great Day Improvements
Augusta, Georgia, United States - Full Time
Skills Needed
Sales, Customer Relationship Management, Negotiation, Presentation Skills, Adaptability, Trust Building, Education, Product Knowledge
Specialization
Candidates must have a valid driver's license and reliable transportation. Experience in building relationships quickly with customers and a flexible work schedule are also required.
Sales Representative at Great Day Improvements
, North Carolina, United States - Full Time
Skills Needed
Sales, Customer Relationship Building, Negotiation, Closing Sales, In Home Presentations, Adaptability, Trust Building, Education, Product Knowledge, Lead Generation, Communication, Time Management, Self Motivation, Goal Orientation, Team Support, Transportation
Specialization
A valid driver's license and reliable transportation are required. Candidates should have experience building relationships quickly with customers and a flexible work schedule.
Senior Manager, Technical Services & Support at Aurora Innovation
Pittsburgh, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

227000.0

Posted On

27 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

IT Support, Service Management, Leadership, Digital Transformation, AI, Automation, Analytics, Customer Experience, Team Building, Strategic Thinking, Communication, Collaboration, Problem Solving, Performance Measurement, ITIL, Continuous Improvement

Industry

Software Development

Description
Who we are Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly. The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone. At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn. Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. Aurora’s Enterprise IT seeks a visionary leader to transform IT support into a strategic advantage to Aurora’s business and operations. This role will reimagine our support service model, embed AI and automation at scale, and cultivate high-performing, globally-distributed teams focused on outstanding service and user experience. This role reports to the Director of IT Support & Operations. In this role, you will Build and scale Aurora’s IT Support function to meet the evolving needs of a fast-growing, distributed workforce and operations in delivering a seamless, automated, and data-driven employee experiences. Lead, coach, and inspire regional support teams to operate with accountability, curiosity, and technical excellence—creating a culture that thrives on continuous improvement and proactive problem-solving. Accelerate digital transformation of IT service operations by implementing AI-powered tools (virtual agents, intelligent routing, knowledge mining, predictive analytics) that improve efficiency, quality, and user satisfaction. Define, measure, and optimize key performance indicators, such as first-contact resolution, customer satisfaction, and automation coverage, and shape the future of IT service delivery. Collaborate with Engineering, Security, HR, and other cross-functional teams to ensure a frictionless, secure, and high-impact support experience for all Aurora workforce. Own the Technology services and IT Support roadmap, ensuring scalability, reliability, and alignment with Aurora’s business priorities, growth trajectory, and commitment to operational excellence. Required Qualifications 12+ years of experience in IT Support or Service Management, including 6+ years in leadership roles managing global or multi-site teams within high-growth, complex environments. Proven success driving large-scale service transformations and digital modernization initiatives, ideally integrating AI, automation, and analytics into support operations. Strong command of IT service delivery best practices and frameworks (e.g., ITIL), with a focus on measurable improvement and customer experience. Proven ability to attract, develop, and retain top talent, building diverse, high-performing teams that deliver impact at scale. Strategic thinker and operator, comfortable balancing long-term vision with tactical execution and thoughtful change management. Exceptional communicator and collaborator, able to influence senior leaders, align cross-functional priorities, and champion a customer-obsessed mindset across the organization. The base salary range for this position is $157K-$227K per year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits. #LI-SP1 #Mid-Senior Working at Aurora At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together — all without any jerks. Our Careers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom. Commitment to inclusion Aurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at careersiteaccommodations@aurora.tech. For California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora’s California Employment Privacy Policy.
Responsibilities
Build and scale Aurora’s IT Support function to meet the evolving needs of a fast-growing workforce. Lead and inspire regional support teams to create a culture of continuous improvement and proactive problem-solving.
Senior Manager, Technical Services & Support at Aurora Innovation
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
It Support, Service Management, Leadership, Digital Transformation, Ai, Automation, Analytics, Customer Experience, Team Building, Strategic Thinking, Communication, Collaboration, Problem Solving, Performance Measurement, Itil, Continuous Improvement
Specialization
12+ years of experience in IT Support or Service Management, including 6+ years in leadership roles. Proven success in driving service transformations and integrating AI and automation into support operations.
Experience Required
Minimum 10 year(s)
Assistant Manager(01043) - 5164 Lake Michigan Drive, Suite A at Domino's Pizza LLC
Allendale Charter Township, Michigan, United States - Full Time
Skills Needed
Judgment, Math, Multitasking, Customer Service, Staffing, Cost Control, Inventory Control, Cash Control, Food Management, Attendance, Punctuality, Store Cleanliness, Marketing, Profitability
Specialization
Candidates must be at least 18 years old and possess skills in judgment, math, and multitasking. Responsibilities include staffing, paperwork, and maintaining store cleanliness while adhering to company standards.
Customer Service Rep(02961) - 469-B W. Liberty St. at Domino's Pizza LLC
Wauconda, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Problem Solving, Time Management, Attention To Detail, Cash Handling, Inventory Management, Food Preparation, Equipment Operation, Order Processing, Multitasking, Adaptability, Basic Math Skills, Motor Coordination, Cleaning Skills
Specialization
Candidates must be at least 18 years old and possess strong communication skills. The role requires the ability to perform basic math and operate various equipment safely.
Assistant(e) Gouvernant(e) Général(e) CDI at Barrière
Deauville, Normandy, France - Full Time
Skills Needed
Relationship Management, Team Cohesion, Service Orientation, Adaptability, Administrative Management, Quality Control, Communication, Training
Specialization
Candidates should possess strong relational and managerial skills, along with a service-oriented mindset. A prior experience in a similar role within a high-end establishment is required.
Experience Required
Minimum 2 year(s)
Customer Service Rep(03607) - 853 Long Island Ave. at Domino's Pizza LLC
Deer Park, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Reliability, Flexibility, Teamwork, Positive Attitude, People Skills, Hard Work
Specialization
Candidates must be willing to work between 15-35 hours per week and have a flexible schedule. They should be at least 18 years old and be able to work at least 3 days a week, including weekends.
Customer Service Representative at Premier Jet Services Day LLC
, Kentucky, United States - Full Time
Skills Needed
Customer Service, Concierge Service, Ground Transportation, Multi Line Switchboard, Unicom Communication System, Scheduling, Aircraft Maintenance, Fuel Orders, Office Supplies, Security Access, Professional Attitude, Confidentiality, Organizational Skills, Loyalty, Communication Skills, Problem Solving
Specialization
Candidates must have 1-2 years of face-to-face customer service experience and a valid driver's license. A college degree is preferred, and candidates must be able to work any shift, including weekends and holidays.
Sales Representative at Great Day Improvements
Austin, Texas, United States - Full Time
Skills Needed
Sales, Customer Relationship Management, Negotiation, Presentation Skills, Adaptability, Communication, Trust Building, Product Knowledge
Specialization
Candidates must have a valid driver's license and reliable transportation. Experience in building relationships quickly with customers and a flexible work schedule are also required.
Sales Representative at Great Day Improvements
Hewitt, Texas, United States - Full Time
Skills Needed
Sales, Customer Relationship Building, Negotiation, Presentation Skills, Adaptability, Time Management, Communication, Trust Building
Specialization
A valid driver's license and reliable transportation are required. Candidates should have experience building relationships quickly with customers and a flexible work schedule.
ANALISTA QA at Periferia IT
Lima, Lima, Peru - Full Time
Skills Needed
Jira, Jmeter, Sql, Functional Testing, Non Functional Testing, Web Testing, Test Case Design, Observation Log Creation, Adaptability, Continuous Learning
Specialization
Candidates should have a degree in Software Engineering, Systems, Computer Science, or related fields. A minimum of 2 years of experience with knowledge of Jira, Jmeter, and SQL is required.
Experience Required
Minimum 2 year(s)
Director, Global Complaint Management at RxSight, Inc.
Aliso Viejo, California, United States - Full Time
Skills Needed
Global Complaint Management, Post Market Surveillance, Regulatory Affairs, Cross Functional Leadership, Data Analysis, Root Cause Analysis, Capa, Risk Management, Quality Compliance, Digital Tools Implementation, Medical Device Reporting, Vigilance Reporting, Process Improvement, Training And Development, Communication, Customer Focus
Specialization
Candidates must have a bachelor's degree in Engineering, Life Sciences, or a health-related field, with a minimum of 7 years of experience in Quality, Post-Market Surveillance, or Regulatory Affairs within the medical device industry. Leadership experience in managing complaint handling activities is also required.
Experience Required
Minimum 10 year(s)
Global Mobility & Immigration Partner at Robinhood
New York, New York, United States - Full Time
Skills Needed
Immigration Policy, Global Mobility, Project Management, Compliance, Relationship Building, Cross Border Talent Movement, Empathy, Problem Solving, Team Collaboration, Strategic Recommendations, Policy Improvement, Stakeholder Management, Operations Scaling, Feedback Assessment, Concierge Experience, High Performing Teams
Specialization
Candidates should have 5+ years of immigration and mobility experience, with expertise in US immigration policy and project management. A deep sense of empathy and the ability to build relationships with leaders at all levels are also essential.
Experience Required
Minimum 5 year(s)
Sales Representative at Great Day Improvements
Homewood, Alabama, United States - Full Time
Skills Needed
Sales, Customer Relationship Management, Negotiation, Presentation Skills, Adaptability, Trust Building, Product Knowledge, Lead Generation
Specialization
Candidates must have a valid driver's license and reliable transportation. Experience in building relationships quickly with customers and a flexible work schedule are also required.
Sales Representative at Great Day Improvements
Addison, Texas, United States - Full Time
Skills Needed
Sales, Customer Relationship Building, Negotiation, Presentation Skills, Adaptability, Trust Building, Education, Product Knowledge
Specialization
Candidates must have a valid driver's license and reliable transportation. They should be able to build relationships quickly with customers and have a flexible work schedule.
Sales Representative at Great Day Improvements
, Alabama, United States - Full Time
Skills Needed
Sales, Customer Relationship Building, Negotiation, Presentation Skills, Adaptability, Time Management, Communication, Trust Building
Specialization
Candidates must have a valid driver's license and reliable transportation. Experience in building relationships quickly with customers is essential.
Executive Talent Acquisition Partner, SEA at Hitachi
Bengaluru, karnataka, India - Full Time
Skills Needed
Talent Acquisition, Executive Recruitment, Stakeholder Collaboration, Candidate Assessment, Market Intelligence, Relationship Management, Employer Branding, Process Improvement, Diversity & Inclusion, Strategic Sourcing, Communication, Business Acumen, Analytical Skills, Regional Expertise, Search Firm Experience, Language Proficiency
Specialization
Candidates should have 8-10 years of experience in executive talent acquisition, particularly in multinational corporations. A strong understanding of the Southeast Asian market and proficiency in English, along with other regional languages, is preferred.
Experience Required
Minimum 10 year(s)
Senior Planner, Regional Network Planning at Smith Nephew
Singapore, , Singapore - Full Time
Skills Needed
Data Analysis, Inventory Management, Market Intelligence, Process Improvement, Supply Chain Management, Statistical Analysis, Forecasting, Collaboration, Technical Knowledge, Communication, Problem Solving, Project Management, Hse Compliance, Quality Assurance, Customer Relationship Management, Analytical Tools
Specialization
Candidates should have a Bachelor’s degree in a relevant field and a minimum of 7 years of experience in operational roles. APICS CSCP or CPIM certification is a plus.
Experience Required
Minimum 5 year(s)
Enterprise Account Executive at Gartner
Bengaluru, karnataka, India - Full Time
Skills Needed
Consultative Sales, Account Planning, Territory Management, Prospecting Skills, Client Relationship Development, Business Acumen, Revenue Forecasting, Salesforce.Com, Presentation Skills, High Tech Industry Knowledge, C Level Engagement, Integrated Solutions Development, Inter Departmental Coordination, Pipeline Management, Client Needs Assessment, Travel
Specialization
Candidates should have a minimum of 4 years of proven consultative sales experience, preferably in the high-tech industry. A strong understanding of enterprise-wide issues and the ability to develop integrated solutions for global organizations is essential.
Experience Required
Minimum 5 year(s)
Sales Representative at Great Day Improvements
Shreveport, Louisiana, United States - Full Time
Skills Needed
Sales, Customer Relationship Management, Negotiation, Presentation Skills, Adaptability, Trust Building, Education, Product Knowledge
Specialization
A valid driver's license and reliable transportation are required. Candidates should have experience building relationships quickly with customers and a flexible work schedule.
Sales Representative at Great Day Improvements
Augusta, Georgia, United States - Full Time
Skills Needed
Sales, Customer Relationship Management, Negotiation, Presentation Skills, Adaptability, Trust Building, Education, Product Knowledge
Specialization
Candidates must have a valid driver's license and reliable transportation. Experience in building relationships quickly with customers and a flexible work schedule are also required.
Sales Representative at Great Day Improvements
, North Carolina, United States - Full Time
Skills Needed
Sales, Customer Relationship Building, Negotiation, Closing Sales, In Home Presentations, Adaptability, Trust Building, Education, Product Knowledge, Lead Generation, Communication, Time Management, Self Motivation, Goal Orientation, Team Support, Transportation
Specialization
A valid driver's license and reliable transportation are required. Candidates should have experience building relationships quickly with customers and a flexible work schedule.