JOB SUMMARY:

Accurately processes transactions for internal and external guests while maintaining a positive demeanor and pleasant attitude throughout each transaction. Responsible for safeguarding company assets and adhering to all Casino and Cage policies and procedures.

MINIMUM REQUIREMENTS TO QUALIFICATIONS:

• Must have High School Diploma or GED.
• Minimum (3) three months of cashier experience.
• Gaming industry experience preferred.
• Cash handling experience with large volumes of cash preferred.
• Strong communication skills in English both written and oral. Spanish or other language skills a plus.

SKILLS AND ABILITIES:

• Ability to work independently with minimal supervision.
• Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff.
• Ability to work under pressure in a fast paced, stressful environment.
• Ability to meet multiple deadlines and multi-task.
• Ability to have strong critical thinking, analytical and guest service skills.
• Must possess a positive attitude with strong organizational qualities.
• Ability to add, subtract, multiply and divide in all units of measure.
• Ability to define problems, collect data, establish facts and draw conclusions.
• Ability to understand complex instructions and material.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural background and with co-workers of all levels.
• Ability to work effectively with individuals and demonstrate teamwork.
• Ability to maintain confidentiality.
• Ability to follow and comply with established Casino guest service programs.

• Ensure compliance with applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
• Responsible for transactions with guests, including but not limited to: check cashing, debit/credit card cash advances, exchange of foreign currency, chip redemption and exchanges, cash/issue vouchers, pay out jackpots and promotional winnings, and prepare tax forms (W-2G and 1042-S).
• Responsible for transactions within the casino: card games fills and credits, issue and receive banks, disbursement and receipt of funds in accordance with policy; receive and record tips.
• Count window funds and process transactions accurately and maintain minimal variances.
• Organize supplies, clean counters/floors and maintain working areas clean at all times.
• Demonstrate and promote KLECH core values and MAD skills.
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.
• The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.
• Perform other duties as assigned.