. Who We Are
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

SUMMARY

The Technician IV is responsible for performing preventative and corrective maintenance, routine and on-demand services on facility mechanical and electrical equipment and systems for the assigned facility. The Technician IV is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.
At this position level:

Performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
Trades certification or license in one or more of the following - required:
Journeyman level Refrigeration license. Gasfitter I & II license in addition to a refrigeration license, an asset.
Journeyman level Electrical license
Journeyman level Plumbing license
Power Engineering 3rd Class

KNOWLEDGE & SKILLS

More than 4 years of facility operations and maintenance work experience
High school diploma plus trades training and certification or licensing
Advanced ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
Advanced ability to maintain and repair mechanical and electrical building systems and equipment
Advanced troubleshooting and resolution skills in order to determine and resolve building mechanical and electrical equipment and system issues
Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner
Strong client-service orientation along with a high sense of urgency
Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Performs work in accordance to established processes and practices
Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
Performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair.
Monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
Maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. Initiates documents to obtain formal approval of work required.
Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
Participates in facility-related projects.
Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
Maintains all assigned tools and arranges for repair and replacement where required
Submits all expenditures on a timely basis