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Technical Writer at CAI Software, LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Writing, Documentation, Knowledge Base Management, Saas, Software Documentation, Content Strategy, Information Architecture, Agile, Jira, Confluence, Notion, Git, Markdown, Api Documentation, Multimedia Creation, Cross Functional Collaboration
Specialization
Candidates must have 4+ years of experience in technical writing within a software or SaaS environment. A bachelor's degree in a relevant field is required, along with proficiency in documentation tools and familiarity with software development concepts.
Experience Required
Minimum 2 year(s)
Product Designer, Enterprise at CAI Software, LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Figma, Ux Design, Prototyping, Mobile Design, Responsive Design, Workflow Design, Ui Design, Html, Css, Javascript, React, Accessibility, Usability, Analytics, Jira, Aha!
Specialization
Candidates must have 5-8 years of total experience, including 4+ years designing SaaS, workflow, or mobile-enabled products. Proficiency in Figma and understanding of industrial or shop-floor environments are essential.
Experience Required
Minimum 5 year(s)
Principal IT Operations Engineer/FTE/ SS/ APAC/ IT/ Shared at CAI Software, LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Leadership, It Operations, Root Cause Analysis, Incident Response, Change Management, Microsoft 365, Windows 10/11, Macos, Networking Fundamentals, Azure Ad, Entra Id, It Asset Management, Soc 2, Iso 27001, Powershell, Automation
Specialization
Candidates must have 9-12+ years of experience in IT Operations, specifically within a Global Capability Center (GCC) environment supporting global stakeholders. Essential technical expertise includes expert-level support for Windows/macOS, deep knowledge of Microsoft 365, and strong networking fundamentals.
Experience Required
Minimum 10 year(s)
Customer Success/Support at Confirma Software
Lycksele, , Sweden - Full Time
Skills Needed
Technical Interest, Customer Support, System Deployment, Problem Solving, Communication, Telephone Skills, Email Communication, English Proficiency, Sales, Customer Follow Up, Training Material Development, Humility, Helpfulness, Interest, Responsibility
Specialization
The ideal candidate is technically interested, good with people, comfortable communicating via phone and email, and proficient in English. Success in this role requires close contact with installers, housing associations, caretakers, and property managers, along with a strong drive and problem-solving ability.
Experience Required
Minimum 2 year(s)
Revenue Accounting Contractor at CAI Software, LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Revenue Accounting, Month End Close, Journal Entries, Deferred Revenue, Unbilled Revenue, Netsuite, Suite Billing, Advanced Revenue Management, Asc 606, Gaap, Balance Sheet Reconciliation, Financial Analysis, Data Migration, Ms Office, Excel, Communication
Specialization
Candidates must have at least 2 years of corporate finance experience, including 1-2 years in revenue accounting for software or cloud-based offerings. Proficiency in NetSuite, specifically Suite Billing and Advanced Revenue Management, along with a bachelor's degree in Accounting or Finance is required.
Experience Required
Minimum 2 year(s)
Customer Support Representative at CAI Software, LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Troubleshooting, Saas Support, Erp Systems, Customer Relationship Management, Database Scripting, Sql Developer, English Communication, Case Management, Sla Management, Consultative Guidance, Data Analysis, Interpersonal Skills, Problem Solving, Salesforce, Edi, Technical Documentation
Specialization
Candidates should have a bachelor's degree and 3+ years of experience in SaaS or ERP customer support. Proficiency in database scripting, English communication, and the ability to work shifts overlapping with European and North American time zones are required.
Experience Required
Minimum 2 year(s)
Customer Support Representative at CAI Software, LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Support, Troubleshooting, Saas, Erp, Technical Support, Database Management, Sql, Communication, Problem Solving, Data Analysis, Software Installation, Crm, Sla Management, Technical Documentation, Collaboration
Specialization
Candidates must hold a bachelor's degree in Software Engineering or a related technical field with at least 3 years of experience in SaaS support or customer success. Proficiency in database management, excellent English communication skills, and the ability to work in a hybrid environment are required.
Experience Required
Minimum 2 year(s)
Global Lead - Partner Marketing & Ecosystem Growth at PaperCut Software
Portland, Oregon, United States - Full Time
Skills Needed
Partner Marketing, Ecosystem Growth, Saas Transformation, Channel Strategy, Ai Enabled Workflows, Revenue Growth, Data Driven Insights, Martech, Automation, Lead Management, Strategic Planning, Stakeholder Management, Channel Distribution, Digital Marketing, Commercial Logic, Team Leadership
Specialization
The ideal candidate possesses deep expertise in tiered channel marketing and a proven ability to influence OEMs and ASCs. You must demonstrate strong strategic execution, data-driven decision-making, and proficiency in modern MarTech and automation tools.
Experience Required
Minimum 10 year(s)
Engineering Manager (w/m/d) at JTL-Software GmbH
Cologne, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Team Leadership, Software Development, Operational Delivery, Agile Methodologies, Ai Assisted Development, Stakeholder Communication, Resource Planning, Risk Management, Iterative Development, Technical Coordination
Specialization
Candidates should have experience leading development teams and a solid technical background in software development. Proficiency in German and English, as well as openness to using AI-powered development tools, is required.
Experience Required
Minimum 2 year(s)
Business Analyst – Customer & Product Discovery (m/w/d) at JAM Software GmbH
Trier, Rhineland-Palatinate, Germany - Full Time
Skills Needed
Business Analysis, Product Discovery, Customer Journey Mapping, Data Analysis, Market Analysis, Customer Interviewing, Hypothesis Validation, Requirement Engineering, Process Visualization, Competitive Analysis, Qualitative Research, Quantitative Research
Specialization
Requires a degree in Business, Business Informatics, Business Psychology, or a similar field with 1-3 years of relevant experience. Candidates must be fluent in German and proficient in English, with strong analytical and pragmatic problem-solving skills.
Experience Required
Minimum 2 year(s)
Senior Security Engineer at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Java, Go, React, Typescript, Sdlc, Threat Modeling, Cloud Security, Gcp, Aws, Iso27001, Sast, Dast, Sca, Devsecops, Container Security
Specialization
The role requires deep technical expertise in information security and experience with cloud platforms like GCP or AWS. You should be comfortable reviewing code and possess a strong desire to mentor other engineers while maintaining a hands-on approach.
Experience Required
Minimum 5 year(s)
Senior Security Engineer at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Java, Go, React, Typescript, Sdlc, Threat Modeling, Secure By Design, Gcp, Aws, Iso27001, Sast, Dast, Sca, Code Review, Containerised Workloads, Mentoring
Specialization
Candidates must possess deep technical roots in information security, including comfort with reading and reviewing code, and a mindset focused on uplifting engineering teams through guidance rather than just opening tickets. Cloud fluency in GCP or AWS, particularly securing containerized workloads, is required, alongside an ambition to stay hands-on while developing leadership skills.
Experience Required
Minimum 5 year(s)
Product Marketing Manager at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Product Marketing, Web Strategy, Saas, Copywriting, Heap, Microsoft Clarity, Technical Documentation, Information Architecture, Markdown, Git, Cloudcannon, Stakeholder Management, Content Strategy, Data Analysis, Project Management
Specialization
The ideal candidate possesses strong technical literacy with experience in Markdown and Git-based CMS environments. They must demonstrate excellent positioning skills, the ability to translate technical jargon into persuasive copy, and a proven track record in research and stakeholder management.
Experience Required
Minimum 5 year(s)
Search & Content Strategy Lead at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Search Engine Optimization, Ai Assisted Discovery, Technical Seo, Content Strategy, Data Analysis, Strategic Planning, Cross Functional Leadership, Copywriting, Martech, Automation, Schema Markup, Structured Data, Topic Authority Models, Stakeholder Management, Digital Marketing
Specialization
You must possess an AI-first mindset with deep expertise in technical SEO and digital customer journeys. Strong communication skills and the ability to align search strategy with global company goals are essential for this role.
Experience Required
Minimum 5 year(s)
Accounts Payable Officer at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Invoicing, Supplier Invoices Processing, General Ledger Alignment, Financial Gatekeeper, Internal Approval Workflows, Expense Audits, Compliance, Vendor Relations, Statement Reconciliation, Month End Reconciliations, Fraud Risk Mitigation, Accounting Systems Proficiency, Spreadsheet Proficiency, Online Reporting Tools, Independent Problem Solving, Workload Self Management
Specialization
Candidates must possess exceptional attention to detail and proficiency with accounting systems, spreadsheets, and online reporting tools. The ideal applicant is an independent problem solver with the discipline to self-manage their workload to meet strict timeframes while being a reliable teammate.
Experience Required
Minimum 2 year(s)
Payroll Officer at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Payroll Processing, Statutory Reporting, Superannuation, State Taxes, Workcover, Accounting Principles, Financial Reporting, Reconciliation, Excel, Payroll Automation, Business Partnering, Compliance, Financial Planning, Stakeholder Management, Data Analysis
Specialization
The ideal candidate possesses deep expertise in Australian statutory reporting and modern payroll systems. You must demonstrate strong analytical skills, meticulous attention to detail, and the ability to effectively partner with stakeholders across the organization.
Experience Required
Minimum 2 year(s)
Absolvent/Werkstudent (m/w/d) - ITS.Connect at GBTEC Software AG
Bochum, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Business Process Management, Software Development, Consulting
Specialization
The company is looking for motivated and responsible career starters who have previously connected with them at the ITS.Connect event. Applicants should provide their desired position, salary expectations, start date, and a CV.
EOI: Graduate Security Engineer at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Vulnerability Hunting, Security Engineering, Automation, Scripting, Saas Security, Code Review, Ctfs, Programming
Specialization
Candidates should possess a relevant engineering degree and demonstrate strong curiosity about how systems work and break, even without extensive formal qualifications. A basic understanding of code and a security-focused mindset, coupled with good teamwork values, are essential.
Senior Developer / Tech Lead - Java (m/w/d) at GBTEC Software AG
Bochum, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Java, Spring, Spring Boot, Spring Cloud, Spring Security, Spring Data, Rabbitmq, Elasticsearch, Kubernetes, Maven, Docker, Microservices Architecture, Tdd, Bdd, Ci/Cd, Clean Code
Specialization
Requires several years of professional experience in Java and Spring, with expertise in microservices architecture and agile processes. A university degree in computer science or a similar field is required, along with proficiency in English and German.
Experience Required
Minimum 5 year(s)
Software Quality Engineer - Retail & Marcom Engineering at Apple
Austin, Texas, United States - Full Time
Skills Needed
Java, Sql, Test Plan Creation, Bug Reporting, Triage, Automation, Design Reviews, Functional Testing, Regression Testing, Integration Testing, Performance Testing, Python
Specialization
Candidates need a BA/BS degree or equivalent experience along with a minimum of 3 years of relevant testing experience, demonstrating proficiency in Java or a similar language and SQL. Preferred qualifications include experience testing iOS applications and using generative AI/LLMs for testing tasks.
Experience Required
Minimum 2 year(s)
Technical Writer at CAI Software, LLC
Bengaluru, karnataka, India -
Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical writing, Documentation, Knowledge base management, SaaS, Software documentation, Content strategy, Information architecture, Agile, Jira, Confluence, Notion, Git, Markdown, API documentation, Multimedia creation, Cross-functional collaboration

Industry

Software Development

Description
TECHNICAL DOCUMENTATION SPECIALIST (INDIVIDUAL CONTRIBUTOR) DISCRETE MANUFACTURING ROLE SUMMARY THE TECHNICAL DOCUMENTATION SPECIALIST IS AN INDIVIDUAL CONTRIBUTOR RESPONSIBLE FOR CREATING, MAINTAINING, AND IMPROVING CUSTOMER‑FACING AND INTERNAL DOCUMENTATION FOR CAI’S DISCRETE MANUFACTURING SOFTWARE PRODUCTS. THE ROLE FOCUSES ON HIGH‑QUALITY PRODUCT DOCUMENTATION AND KNOWLEDGE BASE CONTENT, WHILE ALSO GENERATING SHORT, REUSABLE CONTENT PIECES THAT CAN BE DISTRIBUTED ACROSS SUPPORT, IN‑APP EXPERIENCES, AND CUSTOMER COMMUNICATIONS. KEY RESPONSIBILITIES PRODUCT & USER DOCUMENTATION * PLAN, WRITE, AND MAINTAIN USER‑FACING DOCUMENTATION, INCLUDING USER GUIDES, ONLINE HELP, FAQS, TROUBLESHOOTING TOPICS, AND RELEASE NOTES. * DOCUMENT PRODUCT FEATURES, WORKFLOWS, AND CONFIGURATIONS IN CLEAR, TASK‑BASED FORMATS THAT HELP USERS COMPLETE REAL JOBS. * MAINTAIN INTEGRATION AND TECHNICAL REFERENCE CONTENT WHERE NEEDED, IN COLLABORATION WITH ENGINEERING AND PRODUCT. KNOWLEDGE BASE & MICRO‑CONTENT * BUILD AND MAINTAIN THE PRODUCT KNOWLEDGE BASE, ENSURING CONTENT IS ACCURATE, SEARCHABLE, AND EASY TO NAVIGATE. * BREAK DOWN LONG‑FORM DOCUMENTATION INTO SHORT, REUSABLE CONTENT PIECES (E.G., HOW‑TO SNIPPETS, SUPPORT MACROS, IN‑APP TIPS, QUICK‑START CARDS). * CREATE LIGHTWEIGHT MULTIMEDIA WHERE APPROPRIATE (ANNOTATED SCREENSHOTS, GIFS, OR SHORT SCREEN‑CAPTURE VIDEOS) TO CLARIFY COMPLEX WORKFLOWS. * PARTNER WITH SUPPORT AND PRODUCT TO IDENTIFY HIGH‑VALUE QUESTIONS AND TURN THEM INTO CONCISE, SHAREABLE ANSWERS. CONTENT STANDARDS & GOVERNANCE * APPLY AND CONTINUOUSLY IMPROVE DOCUMENTATION STANDARDS, STYLE GUIDES, TEMPLATES, AND VOICE/TONE GUIDELINES. * ENSURE CONSISTENCY, VERSION CONTROL, AND QUALITY ACROSS ALL DOCUMENTATION AND CONTENT TYPES. * HELP DEFINE AND REFINE INFORMATION ARCHITECTURE, TAGGING, AND LINKING TO IMPROVE CONTENT DISCOVERABILITY AND SELF‑SERVICE. COLLABORATION & DELIVERY * WORK CLOSELY WITH PRODUCT MANAGEMENT, ENGINEERING, UX, SUPPORT, AND SERVICES TO GATHER INFORMATION, VALIDATE BEHAVIOR, AND PLAN DOCUMENTATION WORK. * PARTICIPATE IN RELEASE AND PROJECT PLANNING TO ALIGN DOCUMENTATION AND MICRO‑CONTENT WITH PRODUCT DELIVERY TIMELINES. * USE PRODUCT BUILDS DIRECTLY TO EXPLORE FEATURES, TEST WORKFLOWS, AND PROACTIVELY IDENTIFY DOCUMENTATION NEEDS. MEASUREMENT & CONTINUOUS IMPROVEMENT * MONITOR DOCUMENTATION AND KNOWLEDGE BASE ANALYTICS (VIEWS, SEARCH TERMS, GAPS, AND RELATED SUPPORT TICKETS) TO PRIORITIZE IMPROVEMENTS. * ITERATE ON CONTENT BASED ON FEEDBACK FROM CUSTOMERS, INTERNAL TEAMS, AND OBSERVED USAGE PATTERNS. REQUIRED SKILLS & EXPERIENCE * 4+ YEARS OF EXPERIENCE AS A TECHNICAL WRITER OR SIMILAR ROLE IN A SOFTWARE OR SAAS ENVIRONMENT. * DEMONSTRATED EXPERIENCE OWNING END‑TO‑END PRODUCT DOCUMENTATION AND KNOWLEDGE BASE CONTENT. * EXCELLENT ENGLISH WRITING AND EDITING SKILLS; ABLE TO COMMUNICATE COMPLEX TECHNICAL CONCEPTS CLEARLY FOR BOTH TECHNICAL AND NON‑TECHNICAL AUDIENCES. * STRONG ORGANIZATIONAL SKILLS AND THE ABILITY TO MANAGE MULTIPLE DOCUMENTATION PROJECTS IN AN AGILE, FAST‑PACED ENVIRONMENT. * COMFORTABLE WORKING DIRECTLY WITH PRODUCT BUILDS AND INTERVIEWING SUBJECT‑MATTER EXPERTS TO GATHER INFORMATION AND EDGE CASES. * EXPERIENCE CREATING SHORT‑FORM CONTENT (SNIPPETS, HELP ARTICLES, SUPPORT MACROS, OR SHORT VIDEOS) FROM CORE DOCUMENTATION. TOOLS & TECHNICAL PROFICIENCY * PROFICIENCY WITH DOCUMENTATION AND KNOWLEDGE TOOLS (E.G., CONFLUENCE OR NOTION, HELP‑CENTER/KB PLATFORMS, MS WORD/POWERPOINT). * FAMILIARITY WITH ISSUE TRACKING AND PRODUCT TOOLS (E.G., JIRA, AHA! OR SIMILAR). * EXPERIENCE WITH VERSION CONTROL AND/OR DOCS‑AS‑CODE WORKFLOWS (E.G., GIT, MARKDOWN, OR STRUCTURED AUTHORING) IS A PLUS. * BASIC FAMILIARITY WITH SOFTWARE CONCEPTS SUCH AS APIS, INTEGRATIONS, AND DATA FLOWS. * EXPERIENCE WITH SNAGIT, DIAGRAMMING, AND BASIC VIDEO/SCREEN‑CAPTURE TOOLS IS A PLUS. QUALIFICATIONS * BACHELOR’S DEGREE IN TECHNICAL WRITING, ENGLISH, COMMUNICATIONS, COMPUTER SCIENCE, OR A RELATED FIELD; OR EQUIVALENT PRACTICAL EXPERIENCE. * TECHNICAL WRITING OR DOCUMENTATION CERTIFICATIONS ARE A PLUS. * EXPERIENCE IN B2B, ERP, OR DISCRETE MANUFACTURING SOFTWARE ENVIRONMENTS IS STRONGLY PREFERRED. JD IN SIMPLE TERMS (WHAT THE ROLE ACTUALLY DOES) THIS ROLE OWNS END‑TO‑END PRODUCT DOCUMENTATION FOR CAI’S DISCRETE MANUFACTURING SOFTWARE. THAT INCLUDES: * WRITING AND MAINTAINING USER GUIDES, ONLINE HELP, FAQS, RELEASE NOTES, TROUBLESHOOTING. * TURNING LONG GUIDES INTO SHORT, REUSABLE MICRO‑CONTENT (HOW‑TO SNIPPETS, SUPPORT MACROS, IN‑APP TIPS, QUICK-START CARDS). * MAINTAINING A KNOWLEDGE BASE THAT’S ACCURATE, SEARCHABLE, AND WELL‑STRUCTURED. * ADDING LIGHTWEIGHT VISUALS (ANNOTATED SCREENSHOTS, GIFS, SHORT SCREEN‑CAPTURE VIDEOS) TO CLARIFY WORKFLOWS. * COLLABORATING CLOSELY WITH PRODUCT, ENGINEERING, UX, SUPPORT, SERVICES; USING PRODUCT BUILDS TO VERIFY FEATURES. * TRACKING CONTENT ANALYTICS (VIEWS, SEARCH TERMS, GAPS, TICKETS) AND ITERATING. TARGET ENVIRONMENT: B2B SAAS WITH A STRONG PREFERENCE FOR ERP / DISCRETE MANUFACTURING EXPOSURE.
Responsibilities
The Technical Writer is responsible for creating and maintaining high-quality user-facing and internal documentation for discrete manufacturing software. This includes developing knowledge base content, micro-content, and multimedia assets while collaborating with engineering and product teams.
Technical Writer at CAI Software, LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Writing, Documentation, Knowledge Base Management, Saas, Software Documentation, Content Strategy, Information Architecture, Agile, Jira, Confluence, Notion, Git, Markdown, Api Documentation, Multimedia Creation, Cross Functional Collaboration
Specialization
Candidates must have 4+ years of experience in technical writing within a software or SaaS environment. A bachelor's degree in a relevant field is required, along with proficiency in documentation tools and familiarity with software development concepts.
Experience Required
Minimum 2 year(s)
Product Designer, Enterprise at CAI Software, LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Figma, Ux Design, Prototyping, Mobile Design, Responsive Design, Workflow Design, Ui Design, Html, Css, Javascript, React, Accessibility, Usability, Analytics, Jira, Aha!
Specialization
Candidates must have 5-8 years of total experience, including 4+ years designing SaaS, workflow, or mobile-enabled products. Proficiency in Figma and understanding of industrial or shop-floor environments are essential.
Experience Required
Minimum 5 year(s)
Principal IT Operations Engineer/FTE/ SS/ APAC/ IT/ Shared at CAI Software, LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Leadership, It Operations, Root Cause Analysis, Incident Response, Change Management, Microsoft 365, Windows 10/11, Macos, Networking Fundamentals, Azure Ad, Entra Id, It Asset Management, Soc 2, Iso 27001, Powershell, Automation
Specialization
Candidates must have 9-12+ years of experience in IT Operations, specifically within a Global Capability Center (GCC) environment supporting global stakeholders. Essential technical expertise includes expert-level support for Windows/macOS, deep knowledge of Microsoft 365, and strong networking fundamentals.
Experience Required
Minimum 10 year(s)
Customer Success/Support at Confirma Software
Lycksele, , Sweden - Full Time
Skills Needed
Technical Interest, Customer Support, System Deployment, Problem Solving, Communication, Telephone Skills, Email Communication, English Proficiency, Sales, Customer Follow Up, Training Material Development, Humility, Helpfulness, Interest, Responsibility
Specialization
The ideal candidate is technically interested, good with people, comfortable communicating via phone and email, and proficient in English. Success in this role requires close contact with installers, housing associations, caretakers, and property managers, along with a strong drive and problem-solving ability.
Experience Required
Minimum 2 year(s)
Revenue Accounting Contractor at CAI Software, LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Revenue Accounting, Month End Close, Journal Entries, Deferred Revenue, Unbilled Revenue, Netsuite, Suite Billing, Advanced Revenue Management, Asc 606, Gaap, Balance Sheet Reconciliation, Financial Analysis, Data Migration, Ms Office, Excel, Communication
Specialization
Candidates must have at least 2 years of corporate finance experience, including 1-2 years in revenue accounting for software or cloud-based offerings. Proficiency in NetSuite, specifically Suite Billing and Advanced Revenue Management, along with a bachelor's degree in Accounting or Finance is required.
Experience Required
Minimum 2 year(s)
Customer Support Representative at CAI Software, LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Troubleshooting, Saas Support, Erp Systems, Customer Relationship Management, Database Scripting, Sql Developer, English Communication, Case Management, Sla Management, Consultative Guidance, Data Analysis, Interpersonal Skills, Problem Solving, Salesforce, Edi, Technical Documentation
Specialization
Candidates should have a bachelor's degree and 3+ years of experience in SaaS or ERP customer support. Proficiency in database scripting, English communication, and the ability to work shifts overlapping with European and North American time zones are required.
Experience Required
Minimum 2 year(s)
Customer Support Representative at CAI Software, LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Support, Troubleshooting, Saas, Erp, Technical Support, Database Management, Sql, Communication, Problem Solving, Data Analysis, Software Installation, Crm, Sla Management, Technical Documentation, Collaboration
Specialization
Candidates must hold a bachelor's degree in Software Engineering or a related technical field with at least 3 years of experience in SaaS support or customer success. Proficiency in database management, excellent English communication skills, and the ability to work in a hybrid environment are required.
Experience Required
Minimum 2 year(s)
Global Lead - Partner Marketing & Ecosystem Growth at PaperCut Software
Portland, Oregon, United States - Full Time
Skills Needed
Partner Marketing, Ecosystem Growth, Saas Transformation, Channel Strategy, Ai Enabled Workflows, Revenue Growth, Data Driven Insights, Martech, Automation, Lead Management, Strategic Planning, Stakeholder Management, Channel Distribution, Digital Marketing, Commercial Logic, Team Leadership
Specialization
The ideal candidate possesses deep expertise in tiered channel marketing and a proven ability to influence OEMs and ASCs. You must demonstrate strong strategic execution, data-driven decision-making, and proficiency in modern MarTech and automation tools.
Experience Required
Minimum 10 year(s)
Engineering Manager (w/m/d) at JTL-Software GmbH
Cologne, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Team Leadership, Software Development, Operational Delivery, Agile Methodologies, Ai Assisted Development, Stakeholder Communication, Resource Planning, Risk Management, Iterative Development, Technical Coordination
Specialization
Candidates should have experience leading development teams and a solid technical background in software development. Proficiency in German and English, as well as openness to using AI-powered development tools, is required.
Experience Required
Minimum 2 year(s)
Business Analyst – Customer & Product Discovery (m/w/d) at JAM Software GmbH
Trier, Rhineland-Palatinate, Germany - Full Time
Skills Needed
Business Analysis, Product Discovery, Customer Journey Mapping, Data Analysis, Market Analysis, Customer Interviewing, Hypothesis Validation, Requirement Engineering, Process Visualization, Competitive Analysis, Qualitative Research, Quantitative Research
Specialization
Requires a degree in Business, Business Informatics, Business Psychology, or a similar field with 1-3 years of relevant experience. Candidates must be fluent in German and proficient in English, with strong analytical and pragmatic problem-solving skills.
Experience Required
Minimum 2 year(s)
Senior Security Engineer at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Java, Go, React, Typescript, Sdlc, Threat Modeling, Cloud Security, Gcp, Aws, Iso27001, Sast, Dast, Sca, Devsecops, Container Security
Specialization
The role requires deep technical expertise in information security and experience with cloud platforms like GCP or AWS. You should be comfortable reviewing code and possess a strong desire to mentor other engineers while maintaining a hands-on approach.
Experience Required
Minimum 5 year(s)
Senior Security Engineer at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Java, Go, React, Typescript, Sdlc, Threat Modeling, Secure By Design, Gcp, Aws, Iso27001, Sast, Dast, Sca, Code Review, Containerised Workloads, Mentoring
Specialization
Candidates must possess deep technical roots in information security, including comfort with reading and reviewing code, and a mindset focused on uplifting engineering teams through guidance rather than just opening tickets. Cloud fluency in GCP or AWS, particularly securing containerized workloads, is required, alongside an ambition to stay hands-on while developing leadership skills.
Experience Required
Minimum 5 year(s)
Product Marketing Manager at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Product Marketing, Web Strategy, Saas, Copywriting, Heap, Microsoft Clarity, Technical Documentation, Information Architecture, Markdown, Git, Cloudcannon, Stakeholder Management, Content Strategy, Data Analysis, Project Management
Specialization
The ideal candidate possesses strong technical literacy with experience in Markdown and Git-based CMS environments. They must demonstrate excellent positioning skills, the ability to translate technical jargon into persuasive copy, and a proven track record in research and stakeholder management.
Experience Required
Minimum 5 year(s)
Search & Content Strategy Lead at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Search Engine Optimization, Ai Assisted Discovery, Technical Seo, Content Strategy, Data Analysis, Strategic Planning, Cross Functional Leadership, Copywriting, Martech, Automation, Schema Markup, Structured Data, Topic Authority Models, Stakeholder Management, Digital Marketing
Specialization
You must possess an AI-first mindset with deep expertise in technical SEO and digital customer journeys. Strong communication skills and the ability to align search strategy with global company goals are essential for this role.
Experience Required
Minimum 5 year(s)
Accounts Payable Officer at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Invoicing, Supplier Invoices Processing, General Ledger Alignment, Financial Gatekeeper, Internal Approval Workflows, Expense Audits, Compliance, Vendor Relations, Statement Reconciliation, Month End Reconciliations, Fraud Risk Mitigation, Accounting Systems Proficiency, Spreadsheet Proficiency, Online Reporting Tools, Independent Problem Solving, Workload Self Management
Specialization
Candidates must possess exceptional attention to detail and proficiency with accounting systems, spreadsheets, and online reporting tools. The ideal applicant is an independent problem solver with the discipline to self-manage their workload to meet strict timeframes while being a reliable teammate.
Experience Required
Minimum 2 year(s)
Payroll Officer at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Payroll Processing, Statutory Reporting, Superannuation, State Taxes, Workcover, Accounting Principles, Financial Reporting, Reconciliation, Excel, Payroll Automation, Business Partnering, Compliance, Financial Planning, Stakeholder Management, Data Analysis
Specialization
The ideal candidate possesses deep expertise in Australian statutory reporting and modern payroll systems. You must demonstrate strong analytical skills, meticulous attention to detail, and the ability to effectively partner with stakeholders across the organization.
Experience Required
Minimum 2 year(s)
Absolvent/Werkstudent (m/w/d) - ITS.Connect at GBTEC Software AG
Bochum, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Business Process Management, Software Development, Consulting
Specialization
The company is looking for motivated and responsible career starters who have previously connected with them at the ITS.Connect event. Applicants should provide their desired position, salary expectations, start date, and a CV.
EOI: Graduate Security Engineer at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Vulnerability Hunting, Security Engineering, Automation, Scripting, Saas Security, Code Review, Ctfs, Programming
Specialization
Candidates should possess a relevant engineering degree and demonstrate strong curiosity about how systems work and break, even without extensive formal qualifications. A basic understanding of code and a security-focused mindset, coupled with good teamwork values, are essential.
Senior Developer / Tech Lead - Java (m/w/d) at GBTEC Software AG
Bochum, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Java, Spring, Spring Boot, Spring Cloud, Spring Security, Spring Data, Rabbitmq, Elasticsearch, Kubernetes, Maven, Docker, Microservices Architecture, Tdd, Bdd, Ci/Cd, Clean Code
Specialization
Requires several years of professional experience in Java and Spring, with expertise in microservices architecture and agile processes. A university degree in computer science or a similar field is required, along with proficiency in English and German.
Experience Required
Minimum 5 year(s)
Software Quality Engineer - Retail & Marcom Engineering at Apple
Austin, Texas, United States - Full Time
Skills Needed
Java, Sql, Test Plan Creation, Bug Reporting, Triage, Automation, Design Reviews, Functional Testing, Regression Testing, Integration Testing, Performance Testing, Python
Specialization
Candidates need a BA/BS degree or equivalent experience along with a minimum of 3 years of relevant testing experience, demonstrating proficiency in Java or a similar language and SQL. Preferred qualifications include experience testing iOS applications and using generative AI/LLMs for testing tasks.
Experience Required
Minimum 2 year(s)