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Clinical Dialysis Tech I at UPMC
Harrisburg, Pennsylvania, United States - Full Time
Skills Needed
Patient Care, Dialysis Procedures, Equipment Operation, Communication, Team Collaboration, Safety Procedures, Inventory Management, Technical Skills, Problem Solving, Training, Patient Monitoring, Clerical Functions, Sterile Technique, Emergency Response, Cultural Awareness, Feedback Reception
Specialization
Candidates must have a high school diploma or equivalent and previous hospital or medical training. At least one year of clinical dialysis technician experience is preferred, along with successful completion of the UPMC clinical dialysis technician training program.
Care Partner- Surgical Int. Care (Full-Time) at UPMC
, , - Full Time
Skills Needed
Patient Care, Communication Skills, Clerical Responsibilities, Confidentiality, Hipaa Compliance, Team Collaboration, Electronic Medical Records, Basic Life Support, Nursing Assistant Skills, Patient Comfort, Respectful Interaction, Age Specific Care, Developmental Stages Understanding, Patient Family Centered Care, Task Performance, Written Instructions Understanding
Specialization
A high school diploma or GED is required, with preference given to candidates who are Certified Nursing Assistants or have relevant experience. Candidates must also be able to perform tasks on a Care Partner Core Skills Checklist within 90 days of employment.
Full-Time Hot Cook at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Food Preparation, Sanitation, Customer Service, Food Handling, Cooking, Time Management, Recipe Adherence, Food Storage, Equipment Maintenance, Safety Procedures
Specialization
A high school diploma or GED is required, or one year of previous job experience can be accepted in lieu of a diploma. The position also requires adherence to safety and sanitation guidelines.
Pharmacy Clerk at Kinney Drugs
Lowville, New York, United States - Full Time
Skills Needed
Customer Service, Cash Register Duties, Prescription Processing, Patient Information Verification, Housekeeping Duties, Confidentiality Maintenance, Regulatory Compliance, Training Program Completion
Specialization
A high school diploma or GED is required, with a preference for an associate degree or higher. Previous hospital or retail pharmacy experience is preferred.
Inside Sales/Call Center at Southern National Roofing
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Service, Inside Sales, Communication Skills, Interpersonal Skills, Problem Solving, Critical Thinking, Microsoft Office, Crm Systems, Multitasking, Time Management, Positive Attitude, Knowledge Thirst, Eco Friendly Products, Appointment Generation, Stress Management
Specialization
Candidates should have 2+ years of experience in inside sales and possess excellent communication and interpersonal skills. They must be able to handle high-stress situations calmly and have familiarity with Microsoft Office and CRM systems.
Experience Required
Minimum 2 year(s)
Video Content Creator at Graphic Makers and Printers
, , Uruguay - Full Time
Skills Needed
Video Editing, Visual Design, Detail Oriented, Creative, Photoshop, Final Cut Pro, Communication, Teamwork
Specialization
Candidates must have strong English communication skills and experience with Photoshop. Familiarity with Final Cut Pro is a plus, and the ideal candidate should be detail-oriented and creative.
Video Content Creator at Graphic Makers and Printers
, , Argentina - Full Time
Skills Needed
Video Editing, Visual Design, Detail Oriented, Creative, Photoshop, Final Cut Pro, Communication, Teamwork
Specialization
Candidates must have strong English communication skills and experience with Photoshop. Familiarity with Final Cut Pro is a plus, and the ideal candidate should be detail-oriented and creative.
Housekeeper- Day Shift (Full-Time) at UPMC
, , - Full Time
Skills Needed
Cleaning, Sanitizing, Team Collaboration, Attention To Detail, Time Management, Customer Service
Specialization
Candidates must adhere to proper cleaning procedures and understand how to dispose of infectious waste. The position requires the ability to work weekends and holidays as needed.
Montador de patinetes at Jet Brasil
Balneário Camboriú, South, Brazil - Full Time
Skills Needed
Organization, Responsibility, Agility
Specialization
Candidates must have an active MEI and immediate availability. The ideal applicant should demonstrate organization, responsibility, and agility.
Dishwasher at First Watch Restaurants, Inc.
Cape Coral, Florida, United States - Full Time
Skills Needed
Communication, Teamwork, Organization, Sanitation, Responsibility
Specialization
Candidates must be at least 18 years of age and should have good communication skills and a belief in the importance of teamwork. Responsibilities include maintaining cleanliness and organization in the dish area.
Busser at First Watch Restaurants, Inc.
Cape Coral, Florida, United States - Full Time
Skills Needed
Communication, Teamwork, Cleaning, Sanitizing, Table Resetting, Housekeeping, Silverware Rolling, Restroom Cleanliness
Specialization
Candidates must be at least 18 years of age and should possess good communication skills and a belief in teamwork. Experience in a similar role is preferred but not explicitly required.
Server at First Watch Restaurants, Inc.
Destin, Florida, United States - Full Time
Skills Needed
Customer Service, Teamwork, Multi Tasking, Food Knowledge, Fast Paced Environment, Kindness, Respect
Specialization
Candidates must be at least 18 years of age and should demonstrate a commitment to teamwork and customer service. Experience in a fast-paced environment is preferred.
Pharmacist- McKeesport at UPMC
McKeesport, Pennsylvania, United States - Full Time
Skills Needed
Pharmacotherapy, Medication Therapy Management, Patient Education, Drug Interaction Screening, Pharmacy Operations, Regulatory Compliance, Drug Information, Aseptic Technique, Formulary Management, Clinical Pharmacy Services, Quality Initiatives, Pharmacy Practice, Medication Safety, Pharmacy Supervision, Patient Care, Pharmacy Technology
Specialization
Candidates must be graduates of an ACPE accredited College of Pharmacy with a B.S. in Pharmacy or PharmD degree and hold a current pharmacist license in the practicing state. Entry-level candidates are welcome, but previous pharmacist experience is preferred.
Team Lead, Sales Part Time at Crocs, Inc.
Locust Grove, Georgia, United States - Full Time
Skills Needed
Retail Experience, Team Leadership, Customer Service, Sales Strategies, Cash Handling, Merchandising, Visual Presentation, Inventory Control, Communication, Problem Solving, Time Management, Flexibility, Brand Knowledge, Service Standards, Team Culture, Consumer Engagement
Specialization
Candidates must be 18 years or older with 2-3 years of retail experience, preferably in store leadership roles. Flexibility in work schedule, including nights and weekends, is essential.
Experience Required
Minimum 2 year(s)
San Angelo 02 Deli - Production Rep - Part-Time at HEB eFulfillment Center Leander Texas
San Angelo, Texas, United States - Full Time
Skills Needed
Culinary Skills, Food Preparation, Communication Skills, Interpersonal Skills, Customer Service, Teamwork, Attention To Detail, Food Safety, Sanitation Standards, Time Management, Adaptability, Problem Solving, Fast Paced Environment, Recipe Preparation, Equipment Operation, Nutritional Knowledge
Specialization
Candidates should have culinary training or food preparation experience, along with strong communication and interpersonal skills. A high school diploma is required, and the ability to work in a fast-paced environment is essential.
Housekeeper Part Time-101020 at Extended Stay America
Tumwater, Washington, United States - Full Time
Skills Needed
Cleaning, Communication, Time Management, Judgment, Safety Compliance, Guest Service, Teamwork, Attention To Detail
Specialization
No prior experience or training is necessary for this position. Candidates should be able to understand instructions and engage in effective communication with management and staff.
Instructor - Downtown Greenville at JETSET Pilates
Greenville, South Carolina, United States - Full Time
Skills Needed
Motivation, Fitness Instruction, Community Building, Teamwork, Positive Attitude, High Energy, Cpr Certification
Specialization
Candidates should have previous fitness instructor experience and a current CPR/AED certification. They must embody a friendly and passionate personality and thrive in a fast-paced environment.
General Manager - Torrey Hills at JETSET Pilates
San Diego, California, United States - Full Time
Skills Needed
Leadership, Customer Service, Fitness, Marketing, Data Analysis, People Management, Scheduling, Inventory Management, Community Engagement, Team Building, Class Instruction, Performance Metrics, Problem Solving, Communication, Relationship Building, Event Planning
Specialization
The General Manager must complete the JETSET Pilates training program and instruct an average of 8 classes per week. They should also have strong leadership skills and a commitment to team development.
Experience Required
Minimum 2 year(s)
General Manager - Downtown Greenville at JETSET Pilates
Greenville, South Carolina, United States - Full Time
Skills Needed
Leadership, Customer Service, Sales, Marketing, People Management, Data Analysis, Community Engagement, Scheduling, Inventory Management, Team Building, Problem Solving, Performance Metrics, Relationship Building, Event Planning, Fitness Industry Knowledge, Studio Operations
Specialization
The job requires a strong leader who is dedicated to team development and has experience in managing studio operations. Candidates should be passionate about fitness and capable of fostering relationships within the community.
Experience Required
Minimum 2 year(s)
Studio Lead - Greenville at JETSET Pilates
Greenville, South Carolina, United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Problem Solving, Organization, Teamwork, Client Relationship Management, Retail Transactions, Time Management, Attention To Detail
Specialization
Candidates should be able to build rapport with clients and staff to create a welcoming environment. They must stay up-to-date on policies and pricing options to provide accurate information.
Clinical Dialysis Tech I at UPMC
Harrisburg, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

0.0

Posted On

28 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Care, Dialysis Procedures, Equipment Operation, Communication, Team Collaboration, Safety Procedures, Inventory Management, Technical Skills, Problem Solving, Training, Patient Monitoring, Clerical Functions, Sterile Technique, Emergency Response, Cultural Awareness, Feedback Reception

Industry

Hospitals and Health Care

Description
Are you looking for a busy, fast-paced environment? The Hemodialysis department at Harrisburg is looking for a new Clinical Dialysis Tech I to join their collaborative team. This department supports growth and opportunity for all employees wanting to grow. It is preferred that this applicant has at least 1 year of previous Clinical Dialysis Tech experience. This employee travels on a weekly basis to Harrisburg, Community, and West Shore hospital. Reliable transportation is required. Schedule: This is a weekend position. Friday – Monday from 3:00 p.m. – 1:00 a.m., hours could be flexible. This position does have the possibility to work on holidays. This position would train during the day until training is completed. Training schedule ranges anywhere from Monday -Saturday from 5:30 a.m. – 4:00 p.m. Schedule will then move to evening/night shift once training is completed. Purpose: Perform under the direct supervision of the dialysis professional nurse and in accordance with UPMC/unit policies and procedures. Prepare, operate and maintain equipment used for hemodialysis, peritoneal dialysis, and water treatment. Initiate and discontinue hemodialysis and peritoneal dialysis treatments, monitor the patient and equipment during the dialysis treatment, and perform other select dialysis related procedures. Assist the physician with line placements and renal biopsies. Maintain inventory and reorder supplies. Responsibilities: Assist the professional nurse in the nursing care of patients by safely and complete performing assigned and/or designated activities. Report all changes in condition or behavior to the professional nurse. Maintain accurate unit communication and assists with select clerical functions. Strictly adhere to all policies relative to patient care and hospital related information. Utilize hospital information systems. Perform routine safety and maintenance procedures on water treatment systems to maintain water quality according to AMMI standards. Identify equipment malfunctions, pull equipment from service, inform the bioengineering technician, and facilitates repairs. Perform work in a timely and productive manner. Maintain ample stock of supplies within patient care areas/unit. Assist in maintaining unit cleanliness and order. Support the exemplary service goal of the UPMC by contributing to patient satisfaction and maintaining patient rights. Suggest and support changes within the organization by responding and contributing to written and oral communication. Assume responsibility for complex assignments and views problems as challenges. Demonstrate awareness of the impact of behavior on the efficient functioning of the department/organization. Provide instruction to patients and families under the direction of the RN. Perform machine breakdown, cleaning, and sterilization. Set up peritoneal dialysis machine and primes tubing. May initiate and discontinues peritoneal dialysis treatments per established procedure after completion of peritoneal dialysis training. Monitor the patient and equipment during the peritoneal dialysis procedure, respond to machine alarms, and problem solves as necessary. May perform daily peritoneal dialysis exit site care, sterile peritoneal dialysis tubing changes, and obtains fluid samples after completion of peritoneal training. May assist with line insertions and other select procedures as needed. Follow procedures for standard precautions and hazardous substances. Perform unit testing/monitoring of equipment and records results. Provide patient care under the direction of the registered nurse. Follows all recommended precaution and isolation procedures. Apply, monitor, and remove patient restraints. Apply monitor leads and places patient on monitor. Place patient on prescribed oxygen therapy and obtains pulse oximeter reading. Constructively receive feedback and direction from charge personnel. Identify and communicate learning needs to appropriate supervisory personnel. Serve as a resource for staff on the operation and maintenance of dialysis equipment. Serve as a preceptor for new clinical renal dialysis technicians. Take action to improve knowledge, skills and performance based on feedback and/or self-identified developmental needs. Participate in self-review and the development of goals for the coming year. Establish appropriate and effective communication strategies. Establish respectful interpersonal relationships. Respond to emergent situations and initiate actions within scope of duties. Contribute to the universal activities of the unit, including but not limited to, respond to machine alarms, answer call lights, answer the telephone, pass/pick up meal trays and assist with patient care activities. Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues. Follow unit protocol regarding the set-up of the portable reverse osmosis unit. Set up hemodialysis machines and primes dialyzer and blood tubing. Initiate and discontinue hemodialysis treatments per established procedure. Monitor the patient and equipment during the hemodialysis procedure, respond to machine alarms, and problem solves as necessary. Obtain blood work from AV fistulas, AV grafts, and double lumen dialysis catheters. High school diploma or equivalent. Previous hospital or medical training (LPN, EMT, medical assistant, nursing assistant, etc.) required. Previous clinical dialysis technician experience preferred. Successful completion of the UPMC clinical dialysis technician training program is required. Basic computer experience required. Ability to effectively communicate both orally and in writing. Ability to work with technical equipment. Ability to set up, operate, problem solve, and disinfect equipment used for hemodialysis, peritoneal dialysis, and water treatment. Ability to perform complex patient care procedures utilizing sterile technique. Licensure, Certifications, and Clearances: Dialysis Tech certification preferred. CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. Maryland employees only: Maryland CNA-DT, Certified Nursing Assistant Dialysis Tech, license required through the Maryland Board of Nursing. Within 18 months of the CNA-DT issue date, must complete the National Certification exam for the CCHT (Certified Clinical Hemodialysis Technician) certification. Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Clinical Dialysis Tech I assists professional nurses in providing care to patients undergoing dialysis treatments, including monitoring patients and equipment, and performing select procedures. They are responsible for maintaining equipment, inventory, and ensuring adherence to safety and procedural standards.
Clinical Dialysis Tech I at UPMC
Harrisburg, Pennsylvania, United States - Full Time
Skills Needed
Patient Care, Dialysis Procedures, Equipment Operation, Communication, Team Collaboration, Safety Procedures, Inventory Management, Technical Skills, Problem Solving, Training, Patient Monitoring, Clerical Functions, Sterile Technique, Emergency Response, Cultural Awareness, Feedback Reception
Specialization
Candidates must have a high school diploma or equivalent and previous hospital or medical training. At least one year of clinical dialysis technician experience is preferred, along with successful completion of the UPMC clinical dialysis technician training program.
Care Partner- Surgical Int. Care (Full-Time) at UPMC
, , - Full Time
Skills Needed
Patient Care, Communication Skills, Clerical Responsibilities, Confidentiality, Hipaa Compliance, Team Collaboration, Electronic Medical Records, Basic Life Support, Nursing Assistant Skills, Patient Comfort, Respectful Interaction, Age Specific Care, Developmental Stages Understanding, Patient Family Centered Care, Task Performance, Written Instructions Understanding
Specialization
A high school diploma or GED is required, with preference given to candidates who are Certified Nursing Assistants or have relevant experience. Candidates must also be able to perform tasks on a Care Partner Core Skills Checklist within 90 days of employment.
Full-Time Hot Cook at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Food Preparation, Sanitation, Customer Service, Food Handling, Cooking, Time Management, Recipe Adherence, Food Storage, Equipment Maintenance, Safety Procedures
Specialization
A high school diploma or GED is required, or one year of previous job experience can be accepted in lieu of a diploma. The position also requires adherence to safety and sanitation guidelines.
Pharmacy Clerk at Kinney Drugs
Lowville, New York, United States - Full Time
Skills Needed
Customer Service, Cash Register Duties, Prescription Processing, Patient Information Verification, Housekeeping Duties, Confidentiality Maintenance, Regulatory Compliance, Training Program Completion
Specialization
A high school diploma or GED is required, with a preference for an associate degree or higher. Previous hospital or retail pharmacy experience is preferred.
Inside Sales/Call Center at Southern National Roofing
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Service, Inside Sales, Communication Skills, Interpersonal Skills, Problem Solving, Critical Thinking, Microsoft Office, Crm Systems, Multitasking, Time Management, Positive Attitude, Knowledge Thirst, Eco Friendly Products, Appointment Generation, Stress Management
Specialization
Candidates should have 2+ years of experience in inside sales and possess excellent communication and interpersonal skills. They must be able to handle high-stress situations calmly and have familiarity with Microsoft Office and CRM systems.
Experience Required
Minimum 2 year(s)
Video Content Creator at Graphic Makers and Printers
, , Uruguay - Full Time
Skills Needed
Video Editing, Visual Design, Detail Oriented, Creative, Photoshop, Final Cut Pro, Communication, Teamwork
Specialization
Candidates must have strong English communication skills and experience with Photoshop. Familiarity with Final Cut Pro is a plus, and the ideal candidate should be detail-oriented and creative.
Video Content Creator at Graphic Makers and Printers
, , Argentina - Full Time
Skills Needed
Video Editing, Visual Design, Detail Oriented, Creative, Photoshop, Final Cut Pro, Communication, Teamwork
Specialization
Candidates must have strong English communication skills and experience with Photoshop. Familiarity with Final Cut Pro is a plus, and the ideal candidate should be detail-oriented and creative.
Housekeeper- Day Shift (Full-Time) at UPMC
, , - Full Time
Skills Needed
Cleaning, Sanitizing, Team Collaboration, Attention To Detail, Time Management, Customer Service
Specialization
Candidates must adhere to proper cleaning procedures and understand how to dispose of infectious waste. The position requires the ability to work weekends and holidays as needed.
Montador de patinetes at Jet Brasil
Balneário Camboriú, South, Brazil - Full Time
Skills Needed
Organization, Responsibility, Agility
Specialization
Candidates must have an active MEI and immediate availability. The ideal applicant should demonstrate organization, responsibility, and agility.
Dishwasher at First Watch Restaurants, Inc.
Cape Coral, Florida, United States - Full Time
Skills Needed
Communication, Teamwork, Organization, Sanitation, Responsibility
Specialization
Candidates must be at least 18 years of age and should have good communication skills and a belief in the importance of teamwork. Responsibilities include maintaining cleanliness and organization in the dish area.
Busser at First Watch Restaurants, Inc.
Cape Coral, Florida, United States - Full Time
Skills Needed
Communication, Teamwork, Cleaning, Sanitizing, Table Resetting, Housekeeping, Silverware Rolling, Restroom Cleanliness
Specialization
Candidates must be at least 18 years of age and should possess good communication skills and a belief in teamwork. Experience in a similar role is preferred but not explicitly required.
Server at First Watch Restaurants, Inc.
Destin, Florida, United States - Full Time
Skills Needed
Customer Service, Teamwork, Multi Tasking, Food Knowledge, Fast Paced Environment, Kindness, Respect
Specialization
Candidates must be at least 18 years of age and should demonstrate a commitment to teamwork and customer service. Experience in a fast-paced environment is preferred.
Pharmacist- McKeesport at UPMC
McKeesport, Pennsylvania, United States - Full Time
Skills Needed
Pharmacotherapy, Medication Therapy Management, Patient Education, Drug Interaction Screening, Pharmacy Operations, Regulatory Compliance, Drug Information, Aseptic Technique, Formulary Management, Clinical Pharmacy Services, Quality Initiatives, Pharmacy Practice, Medication Safety, Pharmacy Supervision, Patient Care, Pharmacy Technology
Specialization
Candidates must be graduates of an ACPE accredited College of Pharmacy with a B.S. in Pharmacy or PharmD degree and hold a current pharmacist license in the practicing state. Entry-level candidates are welcome, but previous pharmacist experience is preferred.
Team Lead, Sales Part Time at Crocs, Inc.
Locust Grove, Georgia, United States - Full Time
Skills Needed
Retail Experience, Team Leadership, Customer Service, Sales Strategies, Cash Handling, Merchandising, Visual Presentation, Inventory Control, Communication, Problem Solving, Time Management, Flexibility, Brand Knowledge, Service Standards, Team Culture, Consumer Engagement
Specialization
Candidates must be 18 years or older with 2-3 years of retail experience, preferably in store leadership roles. Flexibility in work schedule, including nights and weekends, is essential.
Experience Required
Minimum 2 year(s)
San Angelo 02 Deli - Production Rep - Part-Time at HEB eFulfillment Center Leander Texas
San Angelo, Texas, United States - Full Time
Skills Needed
Culinary Skills, Food Preparation, Communication Skills, Interpersonal Skills, Customer Service, Teamwork, Attention To Detail, Food Safety, Sanitation Standards, Time Management, Adaptability, Problem Solving, Fast Paced Environment, Recipe Preparation, Equipment Operation, Nutritional Knowledge
Specialization
Candidates should have culinary training or food preparation experience, along with strong communication and interpersonal skills. A high school diploma is required, and the ability to work in a fast-paced environment is essential.
Housekeeper Part Time-101020 at Extended Stay America
Tumwater, Washington, United States - Full Time
Skills Needed
Cleaning, Communication, Time Management, Judgment, Safety Compliance, Guest Service, Teamwork, Attention To Detail
Specialization
No prior experience or training is necessary for this position. Candidates should be able to understand instructions and engage in effective communication with management and staff.
Instructor - Downtown Greenville at JETSET Pilates
Greenville, South Carolina, United States - Full Time
Skills Needed
Motivation, Fitness Instruction, Community Building, Teamwork, Positive Attitude, High Energy, Cpr Certification
Specialization
Candidates should have previous fitness instructor experience and a current CPR/AED certification. They must embody a friendly and passionate personality and thrive in a fast-paced environment.
General Manager - Torrey Hills at JETSET Pilates
San Diego, California, United States - Full Time
Skills Needed
Leadership, Customer Service, Fitness, Marketing, Data Analysis, People Management, Scheduling, Inventory Management, Community Engagement, Team Building, Class Instruction, Performance Metrics, Problem Solving, Communication, Relationship Building, Event Planning
Specialization
The General Manager must complete the JETSET Pilates training program and instruct an average of 8 classes per week. They should also have strong leadership skills and a commitment to team development.
Experience Required
Minimum 2 year(s)
General Manager - Downtown Greenville at JETSET Pilates
Greenville, South Carolina, United States - Full Time
Skills Needed
Leadership, Customer Service, Sales, Marketing, People Management, Data Analysis, Community Engagement, Scheduling, Inventory Management, Team Building, Problem Solving, Performance Metrics, Relationship Building, Event Planning, Fitness Industry Knowledge, Studio Operations
Specialization
The job requires a strong leader who is dedicated to team development and has experience in managing studio operations. Candidates should be passionate about fitness and capable of fostering relationships within the community.
Experience Required
Minimum 2 year(s)
Studio Lead - Greenville at JETSET Pilates
Greenville, South Carolina, United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Problem Solving, Organization, Teamwork, Client Relationship Management, Retail Transactions, Time Management, Attention To Detail
Specialization
Candidates should be able to build rapport with clients and staff to create a welcoming environment. They must stay up-to-date on policies and pricing options to provide accurate information.