MAKE AN IMPACT IN IGAMING. LEAD WITH INTEGRITY. JOIN US AT BETCITY (PART OF ENTAIN).

The world of interactive entertainment is evolving fast, and at BetCity, we’re at the forefront of that change. We’re bringing excitement and engagement to millions, redefining the future of gaming through innovation, technology, and—most importantly—talented people like you.
When you join us, it’s your game. So, let’s win together.
Role Overview:
We are looking for a hands-on and proactive IT Support / Local Administrator who will take full ownership of local office IT operations. This includes onboarding/offboarding, access management, asset tracking, license oversight, and support for a wide range of tools and systems. The role will work closely with both internal teams and external vendors and play a key role in the migration to a new environment.

Key Responsibilities:

• Provide first-line IT support for local office employees, focusing on workplace technology and infrastructure.
• Manage onboarding/offboarding for platforms including:
• Google Workspace, Office 365, Teams, SharePoint
• Slack, Asana, Miro, Atlassian (Jira/Confluence)
• Reset MFA and manage user credentials across systems.
• Maintain and assign access to shared emails and distribution lists.
• Oversee asset management of desktops, laptops, and mobile devices.
• Maintain inventory and ensure proper lifecycle management.
• Handle software license renewals and evaluate bundling with Entain.
• Procure required local hardware and software.
• Administer office network including LAN, WiFi, VPN, network printers.
• Oversee local servers, alarm system, and smart building access.
• Collaborate with global IT and security teams for system alignment and VPN/server infrastructure.
• Act as point of contact with service vendors.
• Maintain internal IT documentation and user guides.
• Support internal and external audits regarding security and compliance.

SPECIALIST SKILLS, EXPERIENCE, COMPETENCE AND BEHAVIOURS

What We’re Looking For:

• Minimum 3 years of experience in an IT support or system administration role.
• Solid understanding of networking fundamentals (LAN, TCP/IP, DNS, VPN).
• Experience with endpoint management systems (Intune or JAMF).
• Proficient in Microsoft EntraID, Teams, and Office 365.
• Familiar with macOS and/or Linux environments.
• Experience with Jira or similar IT ticketing systems.
• Basic scripting capabilities (e.g., PowerShell, Bash) to automate tasks.
• Strong troubleshooting, documentation, and communication skills.
• Independent, highly responsible, and proactive approach to IT operations.
• Detail-oriented, with a structured and methodical approach to work.
• Proficiency in Dutch and English

Not ticking every box? No problem! If you have experience in IT and are eager to hit the ground running, we still want to hear from you! At BetCity, we invest in potential and provide training to help you grow in this role.

Why You’ll Love Working Here

• Diverse & Inclusive Culture – At BetCity, everyone belongs. We celebrate different backgrounds, experiences, and perspectives.
• Career Growth & Development – We believe in continuous learning and offer plenty of opportunities to upskill and advance.
• Industry-Leading Innovation – Be part of a cutting-edge company setting new standards in interactive entertainment.
• Competitive Salary & Benefits – Enjoy great perks, from flexible work arrangements to generous leave policies.

Diversity and equal opportunities:
As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong.
We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work.
Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment

• Provide first-line IT support for local office employees, focusing on workplace technology and infrastructure.
• Manage onboarding/offboarding for platforms including:
• Google Workspace, Office 365, Teams, SharePoint
• Slack, Asana, Miro, Atlassian (Jira/Confluence)
• Reset MFA and manage user credentials across systems.
• Maintain and assign access to shared emails and distribution lists.
• Oversee asset management of desktops, laptops, and mobile devices.
• Maintain inventory and ensure proper lifecycle management.
• Handle software license renewals and evaluate bundling with Entain.
• Procure required local hardware and software.
• Administer office network including LAN, WiFi, VPN, network printers.
• Oversee local servers, alarm system, and smart building access.
• Collaborate with global IT and security teams for system alignment and VPN/server infrastructure.
• Act as point of contact with service vendors.
• Maintain internal IT documentation and user guides.
• Support internal and external audits regarding security and compliance