Responsibilities

• Plan and coordinate testing activities across IT projects and system changes.
• Develop test plans, test cases, scenarios, and supporting documentation.
• Execute testing and identify, document, and track defects through to resolution.
• Work with developers, business analysts, project teams, and suppliers to resolve issues.
• Support User Acceptance Testing (UAT) and business validation activities.
• Perform functional, integration, regression, and end-to-end testing.
• Validate system integrations, data flows, and business processes.
• Provide regular updates on test progress, defects, risks, and quality status.
• Support release and deployment activities by providing testing evidence and quality assurance input.
• Identify opportunities to improve testing processes, automation, tools, and overall quality.
• Ensure solutions meet agreed business requirements, quality standards, and acceptance criteria.

Key Skills:

• Strong knowledge of software testing and Quality Assurance (QA) principles.
• Experience in test planning, execution, defect management, and reporting.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to understand business and technical requirements and translate them into test scenarios.
• Experience with functional, integration, regression, system, and UAT testing.
• Good knowledge of Agile/Scrum and software delivery lifecycles.
• Experience with test management and defect tracking tools such as Jira or Azure DevOps.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities and deliver testing within agreed timescales.
• Knowledge of test automation, API testing, SQL, or CI/CD would be advantageous.

Desired Skills & Experience

• Relevant experience in IT testing, quality assurance, software delivery.
• ISTQB & other relevant certifications.
• Experience with test management and defect tracking tools such as Jira, Azure DevOps, HP ALM/Quality Center, or similar.
• Experience with automated testing tools and frameworks.
• Familiarity with API and integration testing.
• Experience with SQL and database validation.
• Understanding of CI/CD and DevOps practices.
• Experience testing cloud-based applications and services.
• Knowledge of performance, security, accessibility, or mobile testing would be advantageous.
• Experience working with third-party suppliers and technology partners.
• Experience working in Agile/Scrum environments.
• Strong documentation and reporting skills.
• Ability to manage competing priorities and work effectively within deadlines.
• A proactive approach to identifying quality risks and opportunities for improvement.
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