JOB OVERVIEW

We are seeking a professional Retail SIA Security Officer to join our team and safeguard our client’s retail store in London. The ideal candidate will have substantial experience in retail security, excellent communication skills, and a strong understanding of customer service within a retail environment. A well-presented appearance and fluent English are essential.

REQUIREMENTS

Valid SIA Door Supervisor/Guarding Licence (required).
Previous experience in retail security (required).
Knowledge of citizens’ arrest laws and relevant security procedures.
Smart appearance and excellent interpersonal skills.
Fluent in both spoken and written English.
Full-time right to work in the UK (required).
Ability to provide a 5-year checkable work history/reference upon request.
Professional, punctual, and reliable; able to work independently and as part of a team.

Ensure the safety and security of staff, customers, and store assets.
Conduct regular patrols and proactively deter theft and suspicious activity.
Deal calmly and professionally with incidents, applying knowledge of citizens’ arrest procedures as necessary.
Monitor CCTV systems where required and complete detailed incident reports.
Deliver a welcoming, helpful presence for customers and staff at all times.
Liaise with store management and emergency services as needed.