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Accounting And Finance Jobs in Germany

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Director Digital Customer Operations & Automation (m/f/d) at REPA Deutschland GmbH
Feldgeding, Bavaria, Germany - Full Time
Skills Needed
Customer Operations Leadership, Digital Transformation, Process Optimization, Automation Strategy, Ai Implementation, Self Service Design, Knowledge Management, Zendesk, Customer Experience (Cx), Operational Excellence, Change Management, Cross Functional Collaboration, Kpi Monitoring, Service Governance, Digital Adoption, Workflow Automation
Specialization
Requires extensive leadership experience in Customer or Digital Operations with a proven track record in process improvement and AI-enabled service implementation. Candidates should possess strong expertise in service technologies and the ability to lead organizational change in complex, multi-country environments.
Experience Required
Minimum 10 year(s)
Retail Sales Manager (m/w/d) at NZYM Deutschland GmbH
Luitpoldsiedlung, Bavaria, Germany - Full Time
Skills Needed
Retail Sales, Key Account Management, Channel Development, Negotiation, Pos Strategy, Sell Out Management, Partner Management, Retail Reporting, Market Analysis, Strategic Planning, Multi Brand Management, Distribution Management
Specialization
Requires 2-5 years of experience in Retail Sales or Key Account Management, preferably within FMCG, dietary supplements, or consumer health. Must have a proven track record of building retail channels and a network within relevant German retail sectors.
Experience Required
Minimum 2 year(s)
Lush Ulm sucht Weihnachtsaushilfen (m/w/d) für die festlichste Zeit des Jah at Lush Deutschland GmbH
Ulm, Baden-Württemberg, Germany - Full Time
Skills Needed
Customer Service, Sales, Cashier Operations, Product Demonstration, Teamwork, German Language (B2), English Language (B2), Communication Skills, Empathy, Flexibility
Specialization
Candidates should possess energy, passion, and a positive attitude with a strong interest in handmade cosmetics. Proficiency in German and English (B2 level) and flexibility to work Saturdays and holidays are required.
Expert Special Client Care DACH - Warranty (m/w/d) at REPA Deutschland GmbH
Feldgeding, Bavaria, Germany - Full Time
Skills Needed
Customer Service, Key Account Management, Customer Success, German Language, French Language, English Language, Erp Systems, Crm Systems, Ms Office, Power Bi, Tableau, Qlik, Conflict Resolution, Process Optimization, Strategic Client Care, Warranty Management
Specialization
Requires a commercial or technical degree/training and several years of experience in customer service or key account management. Fluency in German is required, along with very good proficiency in French and English.
Experience Required
Minimum 2 year(s)
Shop Manager*in Shop (m/w/d) Erfurt (35 - 40h) at Lush Deutschland GmbH
Erfurt, Thuringia, Germany - Full Time
Skills Needed
Retail Management, Employee Leadership, Customer Interaction, Budget Management, Problem Solving, Empathy, Prioritization, Organizational Skills, Sales Driving, Team Motivation
Specialization
Requires previous experience in retail and employee leadership with a strong focus on customer empathy and result-oriented work. Candidates should be passionate about handmade cosmetics and possess strong organizational and communication skills.
Experience Required
Minimum 2 year(s)
IT System Administrator (m/f/d) at REPA Deutschland GmbH
Bergkirchen, Bavaria, Germany - Full Time
Skills Needed
Client Hardware, Windows Os, Linux Os, Virtualization Technologies, Server Hardware, Vms, Patch Management, Network Configuration, Cloud Computing, It Security, Monitoring Tools, Performance Analysis, Vpn, Firewalls, Routers, Switches
Specialization
Requires a Bachelor's degree in IT or a related field and at least 2 years of experience as a System Administrator. Proficiency in Windows, Linux, and virtualization is required, with additional knowledge of networking and cloud platforms being a plus.
Experience Required
Minimum 2 year(s)
Teamleiter Lagerlogistik Warenausgang (m/w/d) at REPA Deutschland GmbH
Feldgeding, Bavaria, Germany - Full Time
Skills Needed
Team Leadership, Warehouse Logistics, Order Picking, Packaging, Shipping Coordination, Kpi Management, Lean Management, Dangerous Goods Regulations, Process Optimization, Shift Planning, Warehouse Management Systems, Communication Skills, German Language, Forklift Operation, Quality Management, Occupational Safety
Specialization
Requires a completed vocational training in warehouse logistics and several years of leadership experience in a similar role. Proficiency in German and knowledge of dangerous goods law (ADR) and automated warehouse systems are highly preferred.
Experience Required
Minimum 5 year(s)
Industriemechaniker mit Schwerpunkt Feingerätebau, Werkzeugmechaniker, Präz at Stryker - New Zealand
Freiburg im Breisgau, Baden-Württemberg, Germany - Full Time
Skills Needed
Precision Toolmaking, Microscope Work, Laser Welding, Laser Marking, Soldering, Gluing, Grinding, Polishing, Cleanroom Operations, Quality Management, Technical Documentation, Assembly Of Small Components
Specialization
Candidates must have completed vocational training as an industrial mechanic, tool mechanic, or technical model maker, though career changers with suitable skills are welcome. Required attributes include precision in filigree work, basic technical knowledge, and proficiency in German.
Tax consultant IFRS knowledge! at Convity Ltd and Co Kg
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Tax consultant IFRS at Convity Ltd and Co Kg
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Logistics employee at Sika Deutschland GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Werkstudent Retail / Online Shop E-Commerce (m/w/d) at Boards and More Group
Oberhaching, Bavaria, Germany - Full Time
Skills Needed
Shopify, E Commerce Marketing, Content Creation, Conversion Rate Optimization, Marketing Reporting, Copywriting, Campaign Planning, Communication Skills
Specialization
Candidates must be enrolled students in Marketing, Communication, Media Studies, or a related field with basic knowledge of Shopify and e-commerce. Creativity, strong writing skills, and the ability to work independently in a dynamic team are required.
Sales Assistant (m/w/d) Heidelberg (15h) at Lush Deutschland GmbH
Heidelberg, Baden-Württemberg, Germany - Full Time
Skills Needed
Customer Service, Communication Skills, Sales, Cashier Operations, Inventory Management, Visual Merchandising, German Language (B2), English Language (B2), Empathy, Teamwork, Flexibility
Specialization
Requires a positive attitude, strong communication skills, and experience in customer service. Candidates must be flexible to work Saturdays and possess at least B2 level proficiency in both German and English.
Business Intelligence Manager at Fritz GmbH and Co. KG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Reservations Agent at Sauerland Stern Hotel
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Financial Analyst (f/m/d) at Adesta GmbH and Co KG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Elektriker (w/m/d) at eb2 Brandschutzgruppe
Esslingen am Neckar, Saxony-Anhalt, Germany - Full Time
Skills Needed
Electrical Installation, Control Cabinet Wiring, Fire Alarm Systems, Extinguishing Control Centers, Dguv V3 Testing, Sprinkler Systems, Technical Drawing Interpretation, Cable Assembly, Equipment Commissioning, Handicraft Skills, Technical Understanding, Driver's License Class B
Specialization
Requires a completed vocational training as an electrician or electronics technician with strong technical understanding and manual skills. Candidates must be able to read technical drawings and possess a Class B driver's license for occasional travel within Germany.
Praktikant (w/m/d) Projektentwicklung Wind at Qair Deutschland Gmbh
Munich, Bavaria, Germany - Full Time
Skills Needed
Project Management, Qgis, Microsoft Office, Analytical Thinking, Stakeholder Management, Data Processing, Process Optimization, Public Relations
Specialization
Candidates should be students of Renewable Energies, Geography, Business Administration, or similar fields. Proficiency in Microsoft Office is required, with QGIS experience being an advantage.
FTTH-Spleißer (m/w/d) at Circet Deutschland SE
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
GIS-Praktikant/Werkstudent (w/m/d) für den Bereich Erneuerbare Energien at Qair Deutschland Gmbh
Leipzig, Saxony, Germany - Full Time
Skills Needed
Qgis, Microsoft Office, Gis Analysis, Sql Databases, Geographical Data Standardization, Potential Analysis, Alkis Data Handling, Cartography, Research, German Language Proficiency
Specialization
Candidates must be students in Geoinformatics, Geography, Spatial Planning, Environmental Sciences, or a similar field. Proficiency in QGIS, Microsoft Office, and fluent German language skills are required.
Director Digital Customer Operations & Automation (m/f/d) at REPA Deutschland GmbH
Feldgeding, Bavaria, Germany -
Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

0.0

Posted On

02 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Operations Leadership, Digital Transformation, Process Optimization, Automation Strategy, AI Implementation, Self-Service Design, Knowledge Management, Zendesk, Customer Experience (CX), Operational Excellence, Change Management, Cross-Functional Collaboration, KPI Monitoring, Service Governance, Digital Adoption, Workflow Automation

Industry

Wholesale

Description
Company Description We are REPA Deutschland GmbH, part of the REPA Group - Europe's leading distributor of spare parts for the catering industry, commercial kitchens, refrigeration technology and more. With over 95,000 items from more than 2,000 manufacturers, we offer the largest range on the market. Our 6 warehouses in Europe, 9 locations and over 1,000 employees guarantee fast and reliable service. Our affiliation with Parts Town, the American market leader in high-tech spare parts distribution, gives us even more power. Together we ensure that everything runs smoothly - whether it's a coffee machine, refrigerator or combi-steamer. Work location: Bergkirchen | From the end of 2027: Unterschleißheim Lead the transformation of REPA’s digital customer operations, enabling scalable self-service, automation and customer support capabilities across the entire Find It, Get It and Fix It journey. The role is responsible for designing and operating a modern digital service ecosystem that reduces manual effort, improves customer experience, increases operational efficiency and supports REPA’s 80/20 service strategy. Acting as the functional leader for Digital Customer Operations, this role combines expertise in customer service operations, process optimization, automation, AI-enabled support and digital adoption to create a scalable operating model that supports growth across multiple countries, brands and business units. The Director ensures that customers can increasingly solve issues independently, access relevant knowledge quickly and receive efficient support when human intervention is required. The role serves as the bridge between customer experience ambitions and operational execution, translating strategic objectives into measurable service improvements and sustainable efficiency gains. Job Description Digital Customer Operations Design and optimize digital customer operations across commerce, service and support journeys Define scalable operating models supporting growth and customer experience objectives Identify operational bottlenecks, inefficiencies and service gaps Standardize service processes across countries, brands and business units Establish governance, service standards and operational KPIs Monitor performance and drive continuous improvement Customer Self-Service & Support Expand self-service capabilities across support, service and technical assistance journeys Increase digital resolution rates through knowledge, guided support and customer education Develop digital customer education and technical enablement capabilities supporting self service adoption and issue prevention Improve knowledge management quality, accessibility and relevance Reduce avoidable contacts by addressing root causes and improving guidance Align self-service experiences with customer and business needs Automation & AI Define and execute the automation roadmap for customer operations Automate repetitive and high-volume activities Leverage AI to improve service efficiency, response quality and customer satisfaction Introduce intelligent routing, automated workflows and virtual assistants Evaluate emerging technologies and support implementation with IT and Digital teams Establish governance and performance measurement for AI-enabled services Service Excellence & Operational Performance Drive continuous improvement through data-driven decision making Standardize support processes, workflows and service practices Improve Zendesk utilization, governance and reporting Define and monitor service metrics including resolution times, contact rates and customer satisfaction Support REPA’s 80/20 service strategy through increased use of scalable digital channels Ensure operational readiness for new capabilities and releases Promote a culture of service excellence and accountability Customer Journey Optimization Analyze customer interactions to identify friction points and improvement opportunities Partner with CX Intelligence teams to understand customer behavior and support needs Simplify service journeys and reduce process complexity Ensure operational processes support seamless customer experiences across digital and assisted channels Cross-Functional Collaboration Partner with Digital CX Strategy, CX Intelligence and eCommerce Platform teams Collaborate with Customer Service, IT, Business Units, PMO and Transformation teams Align operational priorities with digital, commercial and customer experience objectives Support change management and adoption of new service capabilities Act as the subject matter expert for digital customer operations, automation and self-service Qualifications Leadership experience in Customer Operations, Digital Operations, Service Operations or Automation Expertise in customer support, self-service and service transformation Proven track record in process improvement and operational excellence Experience implementing automation, AI-enabled services and digital support solutions Strong understanding of service technologies, governance and operational management Experience in complex, multi-country environments Ability to lead cross-functional initiatives and organizational change Preferred Technology Landscape Strong understanding of technologies that enable scalable and customer-centric service operations, including Zendesk and comparable service management platforms, complemented by experience with workflow automation, conversational AI, virtual assistants, knowledge management, learning and enablement platforms, CRM ecosystems, analytics and process mining solutions, customer journey management tools, and digital adoption technologies. Additional Information In addition to a secure job in an internationally successful, fast-growing and family-friendly group of companies, you can also expect: Attractive remuneration package including Christmas and vacation pay 30 days vacation Hybrid working model with flexible working hours and flexitime account in a 40-hour week Company pension scheme Canteen with subsidized lunch Team member appreciation Individual training and development opportunities Casual dress code Regular employee events Employees recruit employees-bonus Corporate benefits Job ticket Free employee parking spaces All the traditional benefits like health insurance, paid time away while you re-energize – don’t worry, we’ve got you covered REPA welcomes diversity and is an equal opportunities employer. All qualified applicants are considered regardless of race, religion, skin color, national origin, gender, age, sexual orientation, gender identity or disability. Do you have questions? We will be happy to answer them! Please send an e-mail to Nadine: [email protected]. Have we sparked your interest? Then apply today! We look forward to receiving your online application. :-) Department: Digital & E-Commerce
Responsibilities
Lead the transformation of digital customer operations by designing a scalable service ecosystem focused on automation and self-service. The role involves optimizing customer journeys, implementing AI-enabled support, and standardizing service processes across multiple countries and brands.
Director Digital Customer Operations & Automation (m/f/d) at REPA Deutschland GmbH
Feldgeding, Bavaria, Germany - Full Time
Skills Needed
Customer Operations Leadership, Digital Transformation, Process Optimization, Automation Strategy, Ai Implementation, Self Service Design, Knowledge Management, Zendesk, Customer Experience (Cx), Operational Excellence, Change Management, Cross Functional Collaboration, Kpi Monitoring, Service Governance, Digital Adoption, Workflow Automation
Specialization
Requires extensive leadership experience in Customer or Digital Operations with a proven track record in process improvement and AI-enabled service implementation. Candidates should possess strong expertise in service technologies and the ability to lead organizational change in complex, multi-country environments.
Experience Required
Minimum 10 year(s)
Retail Sales Manager (m/w/d) at NZYM Deutschland GmbH
Luitpoldsiedlung, Bavaria, Germany - Full Time
Skills Needed
Retail Sales, Key Account Management, Channel Development, Negotiation, Pos Strategy, Sell Out Management, Partner Management, Retail Reporting, Market Analysis, Strategic Planning, Multi Brand Management, Distribution Management
Specialization
Requires 2-5 years of experience in Retail Sales or Key Account Management, preferably within FMCG, dietary supplements, or consumer health. Must have a proven track record of building retail channels and a network within relevant German retail sectors.
Experience Required
Minimum 2 year(s)
Lush Ulm sucht Weihnachtsaushilfen (m/w/d) für die festlichste Zeit des Jah at Lush Deutschland GmbH
Ulm, Baden-Württemberg, Germany - Full Time
Skills Needed
Customer Service, Sales, Cashier Operations, Product Demonstration, Teamwork, German Language (B2), English Language (B2), Communication Skills, Empathy, Flexibility
Specialization
Candidates should possess energy, passion, and a positive attitude with a strong interest in handmade cosmetics. Proficiency in German and English (B2 level) and flexibility to work Saturdays and holidays are required.
Expert Special Client Care DACH - Warranty (m/w/d) at REPA Deutschland GmbH
Feldgeding, Bavaria, Germany - Full Time
Skills Needed
Customer Service, Key Account Management, Customer Success, German Language, French Language, English Language, Erp Systems, Crm Systems, Ms Office, Power Bi, Tableau, Qlik, Conflict Resolution, Process Optimization, Strategic Client Care, Warranty Management
Specialization
Requires a commercial or technical degree/training and several years of experience in customer service or key account management. Fluency in German is required, along with very good proficiency in French and English.
Experience Required
Minimum 2 year(s)
Shop Manager*in Shop (m/w/d) Erfurt (35 - 40h) at Lush Deutschland GmbH
Erfurt, Thuringia, Germany - Full Time
Skills Needed
Retail Management, Employee Leadership, Customer Interaction, Budget Management, Problem Solving, Empathy, Prioritization, Organizational Skills, Sales Driving, Team Motivation
Specialization
Requires previous experience in retail and employee leadership with a strong focus on customer empathy and result-oriented work. Candidates should be passionate about handmade cosmetics and possess strong organizational and communication skills.
Experience Required
Minimum 2 year(s)
IT System Administrator (m/f/d) at REPA Deutschland GmbH
Bergkirchen, Bavaria, Germany - Full Time
Skills Needed
Client Hardware, Windows Os, Linux Os, Virtualization Technologies, Server Hardware, Vms, Patch Management, Network Configuration, Cloud Computing, It Security, Monitoring Tools, Performance Analysis, Vpn, Firewalls, Routers, Switches
Specialization
Requires a Bachelor's degree in IT or a related field and at least 2 years of experience as a System Administrator. Proficiency in Windows, Linux, and virtualization is required, with additional knowledge of networking and cloud platforms being a plus.
Experience Required
Minimum 2 year(s)
Teamleiter Lagerlogistik Warenausgang (m/w/d) at REPA Deutschland GmbH
Feldgeding, Bavaria, Germany - Full Time
Skills Needed
Team Leadership, Warehouse Logistics, Order Picking, Packaging, Shipping Coordination, Kpi Management, Lean Management, Dangerous Goods Regulations, Process Optimization, Shift Planning, Warehouse Management Systems, Communication Skills, German Language, Forklift Operation, Quality Management, Occupational Safety
Specialization
Requires a completed vocational training in warehouse logistics and several years of leadership experience in a similar role. Proficiency in German and knowledge of dangerous goods law (ADR) and automated warehouse systems are highly preferred.
Experience Required
Minimum 5 year(s)
Industriemechaniker mit Schwerpunkt Feingerätebau, Werkzeugmechaniker, Präz at Stryker - New Zealand
Freiburg im Breisgau, Baden-Württemberg, Germany - Full Time
Skills Needed
Precision Toolmaking, Microscope Work, Laser Welding, Laser Marking, Soldering, Gluing, Grinding, Polishing, Cleanroom Operations, Quality Management, Technical Documentation, Assembly Of Small Components
Specialization
Candidates must have completed vocational training as an industrial mechanic, tool mechanic, or technical model maker, though career changers with suitable skills are welcome. Required attributes include precision in filigree work, basic technical knowledge, and proficiency in German.
Tax consultant IFRS knowledge! at Convity Ltd and Co Kg
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Tax consultant IFRS at Convity Ltd and Co Kg
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Logistics employee at Sika Deutschland GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Werkstudent Retail / Online Shop E-Commerce (m/w/d) at Boards and More Group
Oberhaching, Bavaria, Germany - Full Time
Skills Needed
Shopify, E Commerce Marketing, Content Creation, Conversion Rate Optimization, Marketing Reporting, Copywriting, Campaign Planning, Communication Skills
Specialization
Candidates must be enrolled students in Marketing, Communication, Media Studies, or a related field with basic knowledge of Shopify and e-commerce. Creativity, strong writing skills, and the ability to work independently in a dynamic team are required.
Sales Assistant (m/w/d) Heidelberg (15h) at Lush Deutschland GmbH
Heidelberg, Baden-Württemberg, Germany - Full Time
Skills Needed
Customer Service, Communication Skills, Sales, Cashier Operations, Inventory Management, Visual Merchandising, German Language (B2), English Language (B2), Empathy, Teamwork, Flexibility
Specialization
Requires a positive attitude, strong communication skills, and experience in customer service. Candidates must be flexible to work Saturdays and possess at least B2 level proficiency in both German and English.
Business Intelligence Manager at Fritz GmbH and Co. KG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Reservations Agent at Sauerland Stern Hotel
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Financial Analyst (f/m/d) at Adesta GmbH and Co KG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Elektriker (w/m/d) at eb2 Brandschutzgruppe
Esslingen am Neckar, Saxony-Anhalt, Germany - Full Time
Skills Needed
Electrical Installation, Control Cabinet Wiring, Fire Alarm Systems, Extinguishing Control Centers, Dguv V3 Testing, Sprinkler Systems, Technical Drawing Interpretation, Cable Assembly, Equipment Commissioning, Handicraft Skills, Technical Understanding, Driver's License Class B
Specialization
Requires a completed vocational training as an electrician or electronics technician with strong technical understanding and manual skills. Candidates must be able to read technical drawings and possess a Class B driver's license for occasional travel within Germany.
Praktikant (w/m/d) Projektentwicklung Wind at Qair Deutschland Gmbh
Munich, Bavaria, Germany - Full Time
Skills Needed
Project Management, Qgis, Microsoft Office, Analytical Thinking, Stakeholder Management, Data Processing, Process Optimization, Public Relations
Specialization
Candidates should be students of Renewable Energies, Geography, Business Administration, or similar fields. Proficiency in Microsoft Office is required, with QGIS experience being an advantage.
FTTH-Spleißer (m/w/d) at Circet Deutschland SE
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
GIS-Praktikant/Werkstudent (w/m/d) für den Bereich Erneuerbare Energien at Qair Deutschland Gmbh
Leipzig, Saxony, Germany - Full Time
Skills Needed
Qgis, Microsoft Office, Gis Analysis, Sql Databases, Geographical Data Standardization, Potential Analysis, Alkis Data Handling, Cartography, Research, German Language Proficiency
Specialization
Candidates must be students in Geoinformatics, Geography, Spatial Planning, Environmental Sciences, or a similar field. Proficiency in QGIS, Microsoft Office, and fluent German language skills are required.