What you'll do

• End-to-End Solution Architecture
• Lead solution architecture for Salesforce-related initiatives, with accountability for the complete end-to-end solution.
• Translate business outcomes and cross-functional processes into coherent architectures spanning customer engagement, quotation, ordering, fulfilment, billing and service operations.
• Assess options objectively and allocate capabilities, data ownership and process responsibilities across Salesforce and other enterprise platforms.
• Shape the evolution of Salesforce CPQ and Revenue Cloud as part of the wider commercial landscape.
• Define secure, scalable and supportable integrations and non-functional requirements.
• Work with business stakeholders, delivery teams and architects across SAP, ServiceNow, Genesys, Azure, Data, Security and Integration.
• Produce clear architecture options, recommendations and decisions, and govern delivery against agreed designs and standards.
• Ensure solutions have clear operational ownership and favour configuration and reuse over unnecessary customisation.

What you’ll need

• Substantial Salesforce solution architecture experience, including security, data modelling, automation, integration and scalable platform design.
• Practical experience with relevant Salesforce capabilities such as Sales Cloud, Service Cloud, CPQ or Revenue Cloud.
• Demonstrable experience designing end-to-end solutions across multiple enterprise platforms and making sound capability-placement decisions.
• Strong understanding of enterprise integration patterns and their key trade-offs.
• Experience defining non-functional requirements and governing solutions through design and delivery.
• Ability to challenge assumptions, influence stakeholders and communicate complex decisions clearly to technical and non-technical audiences.

Highly Desirable

• Architecture experience with Salesforce CPQ, Revenue Cloud or comparable quote-to-order capabilities.
• Experience integrating Salesforce with ERP, ITSM, contact-centre or data platforms.
• Working knowledge of SAP, ServiceNow, Genesys, Microsoft Azure or enterprise integration platforms.
• Relevant Salesforce architecture certifications, as supporting evidence of expertise.

What Success Looks Like

• Solutions are driven by end-to-end business outcomes rather than the preference of a single platform.
• Salesforce is used where it provides the best strategic fit, with clear boundaries, ownership and integration to the wider landscape.
• Architecture decisions are clear, proportionate and balance delivery needs with security, resilience, supportability and cost.
• Delivery teams receive practical guidance and solutions remain maintainable after implementation.
• 
  

What you'll do

• End-to-End Solution Architecture
• Lead solution architecture for Salesforce-related initiatives, with accountability for the complete end-to-end solution.
• Translate business outcomes and cross-functional processes into coherent architectures spanning customer engagement, quotation, ordering, fulfilment, billing and service operations.
• Assess options objectively and allocate capabilities, data ownership and process responsibilities across Salesforce and other enterprise platforms.
• Shape the evolution of Salesforce CPQ and Revenue Cloud as part of the wider commercial landscape.
• Define secure, scalable and supportable integrations and non-functional requirements.
• Work with business stakeholders, delivery teams and architects across SAP, ServiceNow, Genesys, Azure, Data, Security and Integration.
• Produce clear architecture options, recommendations and decisions, and govern delivery against agreed designs and standards.
• Ensure solutions have clear operational ownership and favour configuration and reuse over unnecessary customisation.

What you’ll need

• Substantial Salesforce solution architecture experience, including security, data modelling, automation, integration and scalable platform design.
• Practical experience with relevant Salesforce capabilities such as Sales Cloud, Service Cloud, CPQ or Revenue Cloud.
• Demonstrable experience designing end-to-end solutions across multiple enterprise platforms and making sound capability-placement decisions.
• Strong understanding of enterprise integration patterns and their key trade-offs.
• Experience defining non-functional requirements and governing solutions through design and delivery.
• Ability to challenge assumptions, influence stakeholders and communicate complex decisions clearly to technical and non-technical audiences.

Highly Desirable

• Architecture experience with Salesforce CPQ, Revenue Cloud or comparable quote-to-order capabilities.
• Experience integrating Salesforce with ERP, ITSM, contact-centre or data platforms.
• Working knowledge of SAP, ServiceNow, Genesys, Microsoft Azure or enterprise integration platforms.
• Relevant Salesforce architecture certifications, as supporting evidence of expertise.

What Success Looks Like

• Solutions are driven by end-to-end business outcomes rather than the preference of a single platform.
• Salesforce is used where it provides the best strategic fit, with clear boundaries, ownership and integration to the wider landscape.
• Architecture decisions are clear, proportionate and balance delivery needs with security, resilience, supportability and cost.
• Delivery teams receive practical guidance and solutions remain maintainable after implementation.
•