EXPERIENCE:

• 5 to 6 years of experience working in the Identity and Access Management domain.
• ITIL, CISSP, any SRE certifications (optional).

TECHNICAL SKILLS:

• An acute understanding of: 1. Identity and Access Management products 2.General network and enterprise security standards and concepts
• Basic knowledge of the components of operating system administration on Windows and Linux [Redhat] platforms
• A deep knowledge of scripting and automation languages such as PowerShell, Python and UNIX Shells. Some Ansible, Java, Groovy, C/C++ and other languages are a bonus.
• Experience working with large enterprise architecture.

SOFT SKILLS:

• Active interest in IDM, Cryptography, and Information Security.
• Excellent written and oral English communication skills: capable of writing comprehensive documentation, making presentations to an internal audience and interacting positively with upper management, colleagues and customers.
• Independent problem-solving, highly motivated and self-directing.
• Comfortable working in a support role with end user interaction and with periodic on-call responsibilities.
• Must be a self-starter, but must also recognize the importance and value of working as a member of a team.
• An interest and understanding of emerging IT Trends such as cloud computing, web technologies and multi-factor authent”

RESPONSIBILITIES:

• Providing senior-level support for firm authentication and identity management solutions. Solutions range from industry-standard applications to homegrown tooling.
• Debug issues at all levels of the stack
• Assist in implementing related long-term stability and observability improvements focused on issue symptoms.
• Participate in an on-call rotation responding to PagerDuty alerts.
• Document and measure every action taken, with the goal of the automation of repetitive manual efforts.
• Create operational tooling (as required) for support team usage.
• Participate on calls with internal users and external clients or vendors when required.