About Us:
How many companies can say they’ve been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location/Region: This position is located in Toronto.
What’s the role?
As a Field Application Engineer, you get to work with an astonishing team that plays a vital role in IQS Business Segment. Show case your skills and experience with process enhancement.
Sound Interesting?

Here’s what you’ll do:

• The Field Application Engineer (FAE) will assist our customers and our Zeiss Sales team with pre-post-sales application engineering activities such as product demonstrations, proof of concepts (POC) and sales support.
• Further post sales activities such as helping customer with understanding and applying our hardware and software systems.
• This support can be provided in a variety of ways, including additional product demonstration, custom support classes, telephone, and on-site support.
• This important consultative role specifically always requires professional conduct and customer orientation.
• Plan, prepare and perform high quality customer demonstrations, both in-house and in the field as needed.
• Provide technical consultation to Field Sales personnel and our customers, network in matters relating to advanced applications and systems.
• Facilitate the flow and accuracy of technical information to the Field Sales force.
• Maintain a focus on advanced applications and new Zeiss Industrial Metrology technology.
• Support the introduction of new products into the Canadian Market.
• Provide technical after-sales support for customers to help ensure successful use of our systems.
• Provide field support for all Carl Zeiss Industrial Metrology CMM and O-Inspect systems:
• Respond to all customer related software/applications support questions
• Aid with software and system testing in support of product development
• Provide customer training on Zeiss software and systems
• Provide applications expertise for necessary project related activities:
• Respond to customer request which typically includes analyzing inspection
• requirements
• Estimate anticipated Gage R&R results
• On-site support of quoted application items.
• Ability to understand and support IT related issues:
• Windows Operating System knowledge
• Networking- Database management
• A four-year degree in Engineering, Computer Science or Physics is required. Equivalent work-related experience may be considered.
• Must be able to read and understand engineering drawings.
• Must have an understanding of 3D mathematics and computer programming techniques in any of the modern scientific computer languages.
• Must have excellent verbal communication skills and be comfortable presenting technical information to small or large audiences.

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental

• The Field Application Engineer (FAE) will assist our customers and our Zeiss Sales team with pre-post-sales application engineering activities such as product demonstrations, proof of concepts (POC) and sales support.
• Further post sales activities such as helping customer with understanding and applying our hardware and software systems.
• This support can be provided in a variety of ways, including additional product demonstration, custom support classes, telephone, and on-site support.
• This important consultative role specifically always requires professional conduct and customer orientation.
• Plan, prepare and perform high quality customer demonstrations, both in-house and in the field as needed.
• Provide technical consultation to Field Sales personnel and our customers, network in matters relating to advanced applications and systems.
• Facilitate the flow and accuracy of technical information to the Field Sales force.
• Maintain a focus on advanced applications and new Zeiss Industrial Metrology technology.
• Support the introduction of new products into the Canadian Market.
• Provide technical after-sales support for customers to help ensure successful use of our systems.
• Provide field support for all Carl Zeiss Industrial Metrology CMM and O-Inspect systems:
• Respond to all customer related software/applications support questions
• Aid with software and system testing in support of product development
• Provide customer training on Zeiss software and systems
• Provide applications expertise for necessary project related activities:
• Respond to customer request which typically includes analyzing inspection
• requirements
• Estimate anticipated Gage R&R results
• On-site support of quoted application items.
• Ability to understand and support IT related issues:
• Windows Operating System knowledge
• Networking- Database management
• A four-year degree in Engineering, Computer Science or Physics is required. Equivalent work-related experience may be considered.
• Must be able to read and understand engineering drawings.
• Must have an understanding of 3D mathematics and computer programming techniques in any of the modern scientific computer languages.
• Must have excellent verbal communication skills and be comfortable presenting technical information to small or large audiences