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Customer Success Manager at Auscoast Fire Services
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Project Coordinator at DNIEPER FIRE AND SAFETY
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
MUSKETEER DAYTIME - SALES AND MARKETING SPECIALIST - Firenze at Red Bull
Florence, Tuscany, Italy - Full Time
Skills Needed
Sales, Marketing, Relationship Management, Negotiation, Business Development, Analytical Skills, Strategic Planning, Commercial Acumen, Customer Satisfaction, Market Analysis, Communication, Problem Solving
Specialization
Candidates should be well-networked in the hospitality and gastronomy industry with strong communication and negotiation skills. Experience in the beverage or catering sector is an advantage, along with the ability to work autonomously.
Experience Required
Minimum 2 year(s)
Wildfire Air Tanker Loader Technician - Penticton (Seasonal) at Perimeter Solutions LP
Penticton, British Columbia, Canada - Full Time
Skills Needed
Aircraft Loading, Chemical Mixing, Equipment Maintenance, Safety Compliance, Computer Proficiency, Communication, Hand Tool Usage, First Aid, Physical Stamina, Hazard Assessment
Specialization
Requires a high school diploma, a valid driver's license with a clean abstract, and the ability to pass a rigorous physical fitness evaluation. Proficiency in Microsoft Office and a mechanical aptitude are preferred.
Business Development Manager at MAF FIRE MIDDLE EAST LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Sales Consultant at MAF FIRE MIDDLE EAST LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Mechanical Project Manager at Frontier Fire Protection
Sydney, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Draftsman at SAFE MAX FIRE SAFETY LLC
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Site Supervisor at Custom Fire Apparatus Inc
Australia, Saxony, Australia - Full Time
Skills Needed
N/A
Waiter at FIREGRILL RESTAURANT BAR
Ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Guest Services Agent at OWEN SOUND FIRE SUBS LTD.
Alberta, Alberta, Canada - Full Time
Skills Needed
N/A
Finance Manager at AllFire Supplies Pty Ltd.
Victoria, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Head of M&A and Corporate Development (m/f/d) @ CWS Fire Safety at Franz Haniel & Cie. GmbH
Duisburg, North Rhine-Westphalia, Germany - Full Time
Skills Needed
M&A, Corporate Development, Company Valuation, Due Diligence, Deal Structuring, Buy And Build Strategy, Post Merger Integration, Business Case Modeling, Project Management, Strategic Planning, C Level Communication, Target Operating Model, Market Analysis, Financial Analysis, Negotiation, Stakeholder Management
Specialization
Candidates need a university degree in business, finance, or economics and at least 5 years of experience in M&A, Private Equity, or strategy consulting. Proficiency in German and English (C1/C2) and strong financial transaction competence are required.
Experience Required
Minimum 5 year(s)
Senior C++ Developer | C++/Qt | Linux | Fire Prevention Systems at MANTU Group
toronto, Ontario, Canada - Full Time
Skills Needed
N/A
Cooking assistant/apprentice at a wood-fired Italian restaurant at Daruma Japanese Steakhouse
Tokyo, Northwest Territories, Japan - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Restaurant Supervisor - Moose Woods Home Fire Grill restaurant at Restaurant Moose
British Columbia, British Columbia, Canada - Full Time
Skills Needed
N/A
Site Supervisor at RapidFire Safety Security
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Network & Telecommunications Engineer at Chubb Fire & Security B.V.
Perth, South Australia, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Office Administrator at Lancashire Fire and Rescue
Melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Service Now Engineer at Country Fire Authority CFA
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Customer Success Manager at Auscoast Fire Services
Australia, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

22 Dec, 26

Salary

85000.0

Posted On

25 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services

Description

Key responsibilities

  • Manage a portfolio of 150+ SMB customers, acting as their trusted advisor throughout the customer lifecycle.
  • Deliver a seamless onboarding experience, ensuring customers are successfully implemented and set up for long-term success.
  • Drive product adoption, engagement and utilisation by identifying opportunities to educate customers on Podium's AI platform and broader product suite.
  • Monitor customer health, proactively identifying retention risks and implementing success plans to reduce churn.
  • Build strong relationships with key customer stakeholders, understanding their business goals and aligning Podium's solutions to their needs.
  • Conduct onboarding sessions, product training and strategic business reviews to maximise customer outcomes.
  • Manage onboarding cohorts and customer milestones, ensuring implementation and success metrics are achieved within target timeframes.
  • Partner closely with Sales, Support, Product and Marketing to deliver a seamless customer experience and advocate for customer needs.
  • Maintain accurate customer records, health scores and account activity within the CRM.
  • Act as a product expert, confidently guiding customers through best practices, new features and AI capabilities.

About you

  • 1-3 years' experience in Customer Success, Account Management or Customer Experience within a SaaS or technology business.
  • Experience managing a high-volume portfolio of customers with ownership of retention, product adoption and customer engagement.
  • A customer-first mindset with the ability to build trust and influence stakeholders across multiple accounts.
  • Strong commercial awareness with experience identifying churn risks and driving successful customer outcomes.
  • Excellent communication and presentation skills, with confidence engaging customers both virtually and over the phone.
  • Highly organised with the ability to manage competing priorities across a large portfolio.
  • A proactive, solutions-focused approach and the ability to thrive in a fast-moving, high-growth environment.
  • Experience using CRM platforms such as Salesforce, HubSpot or Gainsight is highly regarded.

How To Apply:

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Responsibilities

Key responsibilities

  • Manage a portfolio of 150+ SMB customers, acting as their trusted advisor throughout the customer lifecycle.
  • Deliver a seamless onboarding experience, ensuring customers are successfully implemented and set up for long-term success.
  • Drive product adoption, engagement and utilisation by identifying opportunities to educate customers on Podium's AI platform and broader product suite.
  • Monitor customer health, proactively identifying retention risks and implementing success plans to reduce churn.
  • Build strong relationships with key customer stakeholders, understanding their business goals and aligning Podium's solutions to their needs.
  • Conduct onboarding sessions, product training and strategic business reviews to maximise customer outcomes.
  • Manage onboarding cohorts and customer milestones, ensuring implementation and success metrics are achieved within target timeframes.
  • Partner closely with Sales, Support, Product and Marketing to deliver a seamless customer experience and advocate for customer needs.
  • Maintain accurate customer records, health scores and account activity within the CRM.
  • Act as a product expert, confidently guiding customers through best practices, new features and AI capabilities.

About you

  • 1-3 years' experience in Customer Success, Account Management or Customer Experience within a SaaS or technology business.
  • Experience managing a high-volume portfolio of customers with ownership of retention, product adoption and customer engagement.
  • A customer-first mindset with the ability to build trust and influence stakeholders across multiple accounts.
  • Strong commercial awareness with experience identifying churn risks and driving successful customer outcomes.
  • Excellent communication and presentation skills, with confidence engaging customers both virtually and over the phone.
  • Highly organised with the ability to manage competing priorities across a large portfolio.
  • A proactive, solutions-focused approach and the ability to thrive in a fast-moving, high-growth environment.
  • Experience using CRM platforms such as Salesforce, HubSpot or Gainsight is highly regarded.

Customer Success Manager at Auscoast Fire Services
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Project Coordinator at DNIEPER FIRE AND SAFETY
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
MUSKETEER DAYTIME - SALES AND MARKETING SPECIALIST - Firenze at Red Bull
Florence, Tuscany, Italy - Full Time
Skills Needed
Sales, Marketing, Relationship Management, Negotiation, Business Development, Analytical Skills, Strategic Planning, Commercial Acumen, Customer Satisfaction, Market Analysis, Communication, Problem Solving
Specialization
Candidates should be well-networked in the hospitality and gastronomy industry with strong communication and negotiation skills. Experience in the beverage or catering sector is an advantage, along with the ability to work autonomously.
Experience Required
Minimum 2 year(s)
Wildfire Air Tanker Loader Technician - Penticton (Seasonal) at Perimeter Solutions LP
Penticton, British Columbia, Canada - Full Time
Skills Needed
Aircraft Loading, Chemical Mixing, Equipment Maintenance, Safety Compliance, Computer Proficiency, Communication, Hand Tool Usage, First Aid, Physical Stamina, Hazard Assessment
Specialization
Requires a high school diploma, a valid driver's license with a clean abstract, and the ability to pass a rigorous physical fitness evaluation. Proficiency in Microsoft Office and a mechanical aptitude are preferred.
Business Development Manager at MAF FIRE MIDDLE EAST LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Sales Consultant at MAF FIRE MIDDLE EAST LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Mechanical Project Manager at Frontier Fire Protection
Sydney, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Draftsman at SAFE MAX FIRE SAFETY LLC
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Site Supervisor at Custom Fire Apparatus Inc
Australia, Saxony, Australia - Full Time
Skills Needed
N/A
Waiter at FIREGRILL RESTAURANT BAR
Ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Guest Services Agent at OWEN SOUND FIRE SUBS LTD.
Alberta, Alberta, Canada - Full Time
Skills Needed
N/A
Finance Manager at AllFire Supplies Pty Ltd.
Victoria, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Head of M&A and Corporate Development (m/f/d) @ CWS Fire Safety at Franz Haniel & Cie. GmbH
Duisburg, North Rhine-Westphalia, Germany - Full Time
Skills Needed
M&A, Corporate Development, Company Valuation, Due Diligence, Deal Structuring, Buy And Build Strategy, Post Merger Integration, Business Case Modeling, Project Management, Strategic Planning, C Level Communication, Target Operating Model, Market Analysis, Financial Analysis, Negotiation, Stakeholder Management
Specialization
Candidates need a university degree in business, finance, or economics and at least 5 years of experience in M&A, Private Equity, or strategy consulting. Proficiency in German and English (C1/C2) and strong financial transaction competence are required.
Experience Required
Minimum 5 year(s)
Senior C++ Developer | C++/Qt | Linux | Fire Prevention Systems at MANTU Group
toronto, Ontario, Canada - Full Time
Skills Needed
N/A
Cooking assistant/apprentice at a wood-fired Italian restaurant at Daruma Japanese Steakhouse
Tokyo, Northwest Territories, Japan - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Restaurant Supervisor - Moose Woods Home Fire Grill restaurant at Restaurant Moose
British Columbia, British Columbia, Canada - Full Time
Skills Needed
N/A
Site Supervisor at RapidFire Safety Security
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Network & Telecommunications Engineer at Chubb Fire & Security B.V.
Perth, South Australia, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Office Administrator at Lancashire Fire and Rescue
Melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Service Now Engineer at Country Fire Authority CFA
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
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