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Jobs Search
Start Date
Immediate
Expiry Date
03 Jan, 27
Salary
85000.0
Posted On
06 Oct, 26
Experience
5 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Industry
Banking & Credit
Client Services & Success Manager
£65,000 plus bonus
Remote (occasional travel UK wide)
VIQU have partnered with an established but growing SaaS company, and part of a larger international software group. As the business continues its shift from desktop to SaaS, they're looking for a Client Services & Success Manager to take ownership of their helpdesk and Professional Services function. This role will report directly to the CEO.
The business is moving from desktop to SaaS, with this function sitting at the centre of that shift. The role will have autonomy to shape how the team operates, backed by a business that's investing in getting this right.
Job duties of the Client Services & Success Manager
Drive, upsell and expand within the existing client base.
Manage a professional service and a support team, setting clear expectations, and holding the team accountable to their targets.
Experience required for the Client Services & Success Manager
Proven experience managing a professional services team, ideally within the SaaS space.
Previous experience as a Customer Success Manager, Account Manager or similar, with a commercial focus.
Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the