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Policy Services Representative at Texas Windstorm Insurance Association
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Critical Thinking, Decision Making, Problem Solving, Multi Tasking, Attention To Detail, Communication, Organization, Time Management, Computer Skills, Insurance Knowledge, Training, Research, Policy Processing, Technical Support, Bilingual
Specialization
Candidates should have at least 3 years of experience in a customer service environment and a high school diploma or equivalent. Preferred qualifications include 4 years of experience, prior insurance knowledge, and bilingual abilities.
Experience Required
Minimum 2 year(s)
Visitor Services Lead Associate at Naples Botanical Garden Inc
Naples, Florida, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Pos System, Communication Skills, Gardening Experience, Computer Skills, Bilingual, Professional Appearance
Specialization
Candidates should have a flexible schedule, with availability on weekends, nights, and holidays. A minimum of 2 years of customer service or retail experience is preferred, along with cash handling skills and good computer proficiency.
Experience Required
Minimum 2 year(s)
Member Services Representative at Anytime Fitness - 027669
Quincy, Massachusetts, United States - Full Time
Skills Needed
Communication, Soft Skills, Sales, Customer Service, Collaboration, Influencing, Self Motivation, Technological Savvy
Specialization
Experience in the fitness industry is not required, but strong communication and soft skills are essential. The ideal candidate should be friendly, outgoing, and available to work flexible hours.
Patient Services Representative at UPMC
Jamestown, New York, United States - Full Time
Skills Needed
Customer Service, Patient Interaction, Payment Collection, Appointment Scheduling, Insurance Verification, Financial Advocacy, Medical Terminology, Service Recovery, Technology Promotion, Hipaa Compliance, Administrative Duties, Communication Skills, Problem Solving, Self Arrival Technology, Patient Education, Office Equipment
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Ennoble Care
Voorhees, New Jersey, United States - Full Time
Skills Needed
Compassion, Customer Service, Care Coordination, Documentation, Multitasking, Organization, Technology Proficiency, Healthcare Knowledge
Specialization
Candidates must be compassionate, organized, and able to multitask in a fast-paced environment. Proficiency in computer use and basic healthcare knowledge is required, along with the ability to pass a drug screen and background check.
Experience Required
Minimum 2 year(s)
Backend Engineer Micro Services at FCG Germany GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Qualification
Graduate
Experience Required
Minimum 3 year(s)
People Services (HR) Generalist at SprintRay
Los Angeles, California, USA - Full Time
Skills Needed
Reporting, Communication Skills, Employment Law, Leave Administration
Specialization
Human resources business administration or related field or equivalent combination of education and experience
Qualification
Graduate
Experience Required
Minimum 3 year(s)
HR Services Specialist- Remote at SiteOne Landscape Supply
Roswell, GA 30076, USA - Full Time
Skills Needed
Servicenow, Service Operations
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Wellness Services Practitioner at Vecova
Calgary, AB, Canada - Full Time
Skills Needed
Disability Studies, Credentials, Disabilities, Crisis Management, Professional Manner, Communication Skills, Confidentiality
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Coordinator, One Stop Services at Temple University
Boulder, Colorado, United States - Full Time
Skills Needed
Financial Aid, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Organizational Skills, Attention To Detail, Microsoft Office Suite, Student Information Systems
Specialization
A bachelor's degree and a minimum of one year of related experience in student services, financial aid, or customer service are required. Knowledge of financial aid regulations and strong communication skills are preferred.
DIRECTOR OF DINING SERVICES III at Morrison Healthcare
Rio Rico, Arizona, USA - Full Time
Skills Needed
Communication Skills, History
Specialization
Hospitality
Qualification
BSc
Director, Home Support Services at Yee Hong Centre for Geriatric Care
Scarborough, ON M1V 5L3, Canada - Full Time
Skills Needed
Health Care Professionals, Program Development, Community Support, Communication Skills, Community Engagement, Public Health, Long Term Care, English
Specialization
Administration
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Services Co-ordinator at TiliaHomes
Warrington WA3 6WX, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Trade Services Processor at Wells Fargo
Hyderabad, Telangana, India - Full Time
Skills Needed
Trade Services, Letter Of Credit, Payments Processing, Collections, Team Leadership, Training, Compliance, Risk Management, Bsa/Aml, Sanctions, Communication, Problem Solving, Customer Service, Independent Judgement, Subject Matter Expertise, Collaboration
Specialization
Candidates must have 4+ years of Trade Services experience or equivalent. Desired qualifications include interpersonal skills for escalation scenarios and at least 1 year of exposure to BSA/AML and related policies.
Experience Required
Minimum 5 year(s)
Cloud Services Program Manager at OpenText
Deutschland, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Workplace Services Specialist I at Box
Redwood City, California, United States - Full Time
Skills Needed
Facility Management, Team Supervision, Communication, Event Support, Equipment Maintenance, Janitorial Support, Employee Relocation, Problem Solving, Positive Attitude, Prioritization
Specialization
Candidates should have at least 10 years of relevant industry experience and a positive, team-oriented attitude. The role requires the ability to prioritize tasks effectively.
Experience Required
Minimum 10 year(s)
Social Services Budget Analyst at Department of Finance
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Microservices Software Engineer at DCI CONSULTANTS PRIVATE LIMITED
Singapore, , Singapore - Full Time
Skills Needed
Communication Skills, Relational Databases, Computer Science, Gitlab, Software Development, Web Service Development, Jenkins, Spring Boot, Unit Testing, Json, Oracle, Kafka
Specialization
Computer Science, Software Engineering, Engineering
Qualification
Graduate
Surgical Services Administrator at Longview Medical Centre
Liverpool L36 6EB, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Environmental Services Director at Kisco Senior Living
Sandy, Utah, United States - Full Time
Skills Needed
Vendor Management, Project Management, Safety Compliance, Budget Management, Inventory Management, Staff Training, Maintenance Management, Housekeeping Management, Life Safety Systems, Technical Training, Preventative Maintenance, Asset Management, Sales Support, Contractor Management, Landscaping, Hvac
Specialization
A bachelor's degree is preferred along with 6 to 8 years of related experience. Candidates should have knowledge of life safety systems and experience in vendor and project management.
Experience Required
Minimum 5 year(s)
Policy Services Representative at Texas Windstorm Insurance Association
Austin, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Critical Thinking, Decision Making, Problem Solving, Multi-tasking, Attention to Detail, Communication, Organization, Time Management, Computer Skills, Insurance Knowledge, Training, Research, Policy Processing, Technical Support, Bilingual

Industry

Insurance

Description
POSITION SUMMARY: The Policy Services Representative is responsible for delivering the Association’s frontline customer experience. The Policy Services Representative has the role of attending to calls and correspondence, providing information with respect to insurance policies, billing, policy and procedures. They serve as the front line technical “Help Desk“ for basic systems issues as well as training new and existing agents on how to use our systems. POSITION DUTIES AND RESPONSIBILITIES: THE FOLLOWING ARE THE USUAL, BASIC AND ESSENTIAL FUNCTIONS OF THE POSITION. HOWEVER, THIS JOB DESCRIPTION DOES NOT PRECLUDE THE PERFORMANCE OF OTHER DUTIES BY THE INCUMBENT. THESE FUNCTIONS ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED: - Assisting callers via phone (Agents, Policy Holders, and mortgage companies). (Approximately 50%) - Working emails from Agents/Policy Holders (Approximately 25%) - Daily offline/back office activities (Approximately 20%) - Assist enterprise with additional duties as needed, including training and project work (Approximately 5%) ESSENTIAL FUNCTIONS: - Ability to maintain high quality standards when working with customers - Adhere to Association telephone standards - Ensure that calls get to the correct internal department when needed - Demonstrate a working knowledge of TWIA/TFPA policies, procedures and rules to address basic internal and external customer processing issues - Resolve processing issues from internal and external customers by researching account information and policy history from multiple systems, explaining policy processing steps, and taking appropriate action - Access the SAP Business Objects for agency information - Answer questions regarding coverage and policy transaction for all lines of business, and appropriately escalate agent or policyholder inquiries as necessary - Interpret, with little assistance, those procedures and rules that interface other company processes, including accounting and claims - Participate as subject matter expert for internal systems - Access multiple systems (e.g., on-line reference manuals, agent training material, etc.) to obtain information needed to resolve basic customer issues or questions - Effectively communicate with and engage with Underwriting Management REQUIRED KNOWLEDGE, SKILLS AND ABILITIES - Exceptional customer service skills, enjoy dealing with customers - Ability to demonstrate critical thinking, decision making, and problem-solving skills - Ability to multi-task and pay attention to detail - Excellent communication, organization and time management skills - Proficient with basic computer skills – Excel, Word and web browsers REQUIRED EDUCATION AND EXPERIENCE - 3 years of experience in a customer service environment - High School diploma or equivalent - Demonstrable job stability with previous/current employment PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES - Four (4) years of experience in a customer service environment - Previous experience assisting customers via telephone - Working knowledge of insurance or prior insurance experience - Bilingual abilities; English, and Spanish or Asian languages (such as Mandarin or Vietnamese) PHYSICAL REQUIREMENTS - This position requires the ability to sit, hear, converse over the telephone, and key frequently on a computer for long periods of time - This position may require some limited overnight travel to complete training programs, activities, and meetings
Responsibilities
The Policy Services Representative is responsible for delivering the Association’s frontline customer experience by attending to calls and correspondence related to insurance policies and billing. They also serve as a technical help desk for basic systems issues and assist in training new and existing agents.
Policy Services Representative at Texas Windstorm Insurance Association
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Critical Thinking, Decision Making, Problem Solving, Multi Tasking, Attention To Detail, Communication, Organization, Time Management, Computer Skills, Insurance Knowledge, Training, Research, Policy Processing, Technical Support, Bilingual
Specialization
Candidates should have at least 3 years of experience in a customer service environment and a high school diploma or equivalent. Preferred qualifications include 4 years of experience, prior insurance knowledge, and bilingual abilities.
Experience Required
Minimum 2 year(s)
Visitor Services Lead Associate at Naples Botanical Garden Inc
Naples, Florida, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Pos System, Communication Skills, Gardening Experience, Computer Skills, Bilingual, Professional Appearance
Specialization
Candidates should have a flexible schedule, with availability on weekends, nights, and holidays. A minimum of 2 years of customer service or retail experience is preferred, along with cash handling skills and good computer proficiency.
Experience Required
Minimum 2 year(s)
Member Services Representative at Anytime Fitness - 027669
Quincy, Massachusetts, United States - Full Time
Skills Needed
Communication, Soft Skills, Sales, Customer Service, Collaboration, Influencing, Self Motivation, Technological Savvy
Specialization
Experience in the fitness industry is not required, but strong communication and soft skills are essential. The ideal candidate should be friendly, outgoing, and available to work flexible hours.
Patient Services Representative at UPMC
Jamestown, New York, United States - Full Time
Skills Needed
Customer Service, Patient Interaction, Payment Collection, Appointment Scheduling, Insurance Verification, Financial Advocacy, Medical Terminology, Service Recovery, Technology Promotion, Hipaa Compliance, Administrative Duties, Communication Skills, Problem Solving, Self Arrival Technology, Patient Education, Office Equipment
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Ennoble Care
Voorhees, New Jersey, United States - Full Time
Skills Needed
Compassion, Customer Service, Care Coordination, Documentation, Multitasking, Organization, Technology Proficiency, Healthcare Knowledge
Specialization
Candidates must be compassionate, organized, and able to multitask in a fast-paced environment. Proficiency in computer use and basic healthcare knowledge is required, along with the ability to pass a drug screen and background check.
Experience Required
Minimum 2 year(s)
Backend Engineer Micro Services at FCG Germany GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Qualification
Graduate
Experience Required
Minimum 3 year(s)
People Services (HR) Generalist at SprintRay
Los Angeles, California, USA - Full Time
Skills Needed
Reporting, Communication Skills, Employment Law, Leave Administration
Specialization
Human resources business administration or related field or equivalent combination of education and experience
Qualification
Graduate
Experience Required
Minimum 3 year(s)
HR Services Specialist- Remote at SiteOne Landscape Supply
Roswell, GA 30076, USA - Full Time
Skills Needed
Servicenow, Service Operations
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Wellness Services Practitioner at Vecova
Calgary, AB, Canada - Full Time
Skills Needed
Disability Studies, Credentials, Disabilities, Crisis Management, Professional Manner, Communication Skills, Confidentiality
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Coordinator, One Stop Services at Temple University
Boulder, Colorado, United States - Full Time
Skills Needed
Financial Aid, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Organizational Skills, Attention To Detail, Microsoft Office Suite, Student Information Systems
Specialization
A bachelor's degree and a minimum of one year of related experience in student services, financial aid, or customer service are required. Knowledge of financial aid regulations and strong communication skills are preferred.
DIRECTOR OF DINING SERVICES III at Morrison Healthcare
Rio Rico, Arizona, USA - Full Time
Skills Needed
Communication Skills, History
Specialization
Hospitality
Qualification
BSc
Director, Home Support Services at Yee Hong Centre for Geriatric Care
Scarborough, ON M1V 5L3, Canada - Full Time
Skills Needed
Health Care Professionals, Program Development, Community Support, Communication Skills, Community Engagement, Public Health, Long Term Care, English
Specialization
Administration
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Services Co-ordinator at TiliaHomes
Warrington WA3 6WX, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Trade Services Processor at Wells Fargo
Hyderabad, Telangana, India - Full Time
Skills Needed
Trade Services, Letter Of Credit, Payments Processing, Collections, Team Leadership, Training, Compliance, Risk Management, Bsa/Aml, Sanctions, Communication, Problem Solving, Customer Service, Independent Judgement, Subject Matter Expertise, Collaboration
Specialization
Candidates must have 4+ years of Trade Services experience or equivalent. Desired qualifications include interpersonal skills for escalation scenarios and at least 1 year of exposure to BSA/AML and related policies.
Experience Required
Minimum 5 year(s)
Cloud Services Program Manager at OpenText
Deutschland, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Workplace Services Specialist I at Box
Redwood City, California, United States - Full Time
Skills Needed
Facility Management, Team Supervision, Communication, Event Support, Equipment Maintenance, Janitorial Support, Employee Relocation, Problem Solving, Positive Attitude, Prioritization
Specialization
Candidates should have at least 10 years of relevant industry experience and a positive, team-oriented attitude. The role requires the ability to prioritize tasks effectively.
Experience Required
Minimum 10 year(s)
Social Services Budget Analyst at Department of Finance
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Microservices Software Engineer at DCI CONSULTANTS PRIVATE LIMITED
Singapore, , Singapore - Full Time
Skills Needed
Communication Skills, Relational Databases, Computer Science, Gitlab, Software Development, Web Service Development, Jenkins, Spring Boot, Unit Testing, Json, Oracle, Kafka
Specialization
Computer Science, Software Engineering, Engineering
Qualification
Graduate
Surgical Services Administrator at Longview Medical Centre
Liverpool L36 6EB, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Environmental Services Director at Kisco Senior Living
Sandy, Utah, United States - Full Time
Skills Needed
Vendor Management, Project Management, Safety Compliance, Budget Management, Inventory Management, Staff Training, Maintenance Management, Housekeeping Management, Life Safety Systems, Technical Training, Preventative Maintenance, Asset Management, Sales Support, Contractor Management, Landscaping, Hvac
Specialization
A bachelor's degree is preferred along with 6 to 8 years of related experience. Candidates should have knowledge of life safety systems and experience in vendor and project management.
Experience Required
Minimum 5 year(s)