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Senior Executive - Customer Services, SME at SBIC External Career Site
Gurgaon, haryana, India - Full Time
Skills Needed
Stakeholder Management, Problem Solving, Detail Orientation, Analytical Ability, Customer Relationship Management, Omni Channel Servicing, Process Documentation, Compliance Adherence
Specialization
Requires a graduate degree in any discipline and 1-3 years of experience handling VIP or Premium customers in service delivery. Must possess strong analytical skills and the ability to manage stakeholders effectively.
Experience Required
Minimum 2 year(s)
Officer 2, Operational Compliance Services at IQ-EQ
Port Louis, Port Louis, Mauritius - Full Time
Skills Needed
Anti Money Laundering, Know Your Customer, Fatca, Crs, Regulatory Compliance, Risk Assessment, Regulatory Reporting, Client Onboarding, Audit Readiness, Data Accuracy
Specialization
Requires a degree in law or an equivalent qualification and a minimum of 2 years of relevant experience. Candidates should be ACAMS orientated.
Experience Required
Minimum 2 year(s)
Manager, Transformation Americas Services at Cushman Wakefield Stevenson
St. Louis, Missouri, United States - Full Time
Skills Needed
Transformation Management, Project Management, People Management, Business Analysis, Process Design, Metrics Analysis, Automation, Stakeholder Management, Presentation Skills, Financial Analysis, Strategic Decision Making, Time Management
Specialization
Candidates should have over 7 years of professional experience and prior people management experience. A bachelor's degree in Finance or Accounting is preferred, along with strong communication and analytical skills.
Experience Required
Minimum 5 year(s)
Programs and Services Supervisor – Aquatic at Victoria University Minimal
Melbourne, Victoria, Australia - Full Time
Skills Needed
Aquatic Program Coordination, Team Leadership, Staff Recruitment, Staff Rostering, Operational Management, Customer Service, Stakeholder Management, Crm Systems, Pos Systems, Safety Compliance, Program Development, Performance Monitoring
Specialization
Requires an experienced aquatics or leisure professional with a proven ability to lead teams and manage aquatic programs. Must hold or be willing to obtain a Working with Children Check (WWCC).
Experience Required
Minimum 2 year(s)
Account Manager (IT Recruitment Services) at Zone IT Solutions
Sydney, New South Wales, Australia - Full Time
Skills Needed
Client Relationship Management, It Recruitment, Account Management, Stakeholder Management, Talent Acquisition, Crm, Ats, Commercial Thinking, Market Analysis, Pipeline Management, Communication Skills, Problem Solving
Specialization
Requires experience in IT recruitment account management with a results-driven mindset and strong communication skills. Experience working with clients in Australia or Europe is considered a plus.
Experience Required
Minimum 2 year(s)
Kitchen Steward (Porter), Culinary Services at University of Saskatchewan
Saskatoon, Saskatchewan, Canada - Full Time
Skills Needed
Sanitation, Inventory Management, Equipment Maintenance, Heavy Lifting, Time Management, Collaboration, Organizational Skills, Adaptability, Independent Work, Verbal Communication
Specialization
Requires a Grade 12 education along with Food Safe, WHMIS, and a valid Class 5 Driver's License. Previous experience in a fast-paced kitchen environment is required.
Partnerships Executive - Financial Services at Burjline Builders
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Partnership Management, Business Development, Negotiation, Stakeholder Management, Financial Product Knowledge, Pricing Models, Revenue Generation, Project Management, Cross Functional Coordination, Analytical Skills, Communication Skills, Vendor Management, Go To Market Strategy, Commercial Acumen, Financial Services, Client Activation
Specialization
Candidates need 2-5 years of experience in partnerships or business development, specifically with financial products like payroll or lending. Strong negotiation skills and experience in fintech or high-growth startup environments are preferred.
Experience Required
Minimum 2 year(s)
Service Staff, Walkhome Services (8 months) at Alma Mater Society of Queen's University Inc.
Kingston, Ontario, Canada - Full Time
Skills Needed
Customer Focus, Communication, Cultural Sensitivity, Professionalism, Confidentiality, Teamwork, Boundary Management
Specialization
Candidates must obtain a valid police check and maintain a professional demeanor while respecting boundaries. The role requires the ability to handle physically demanding conditions, including walking and standing during night and weekend shifts.
Environmental Services Department Manager at Healthcare Services Group, Inc.
Asheville, North Carolina, United States - Full Time
Skills Needed
Staff Supervision, Housekeeping Management, Laundry Operations, Floor Care, Quality Control, Compliance Management, Staff Training, Budget Tracking, Safety Compliance, Interpersonal Communication, Project Management, Record Keeping
Specialization
A high school diploma and two years of experience in healthcare housekeeping and supervision are preferred. Candidates must be able to lift up to 50 pounds and comply with COVID-19 vaccination policies.
Experience Required
Minimum 2 year(s)
Environmental Services Department Manager at Healthcare Services Group, Inc.
Cincinnati, Ohio, United States - Full Time
Skills Needed
Staff Supervision, Housekeeping Management, Laundry Operations, Floor Care, Quality Control, Compliance Monitoring, Staff Training, Budgeting, Inventory Management, Safety Compliance, Interpersonal Communication, Record Keeping
Specialization
A high school diploma and two years of experience in healthcare housekeeping and supervision are preferred. Candidates must be able to lift up to 50 pounds and comply with COVID-19 vaccination policies.
Experience Required
Minimum 2 year(s)
Court Services Officer 1 (Civil Division) at New Jersey Courts
Camden, New Jersey, USA - Full Time
Skills Needed
Case Management
Specialization
Management
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Environmental Services Department Manager at Healthcare Services Group, Inc.
, California, United States - Full Time
Skills Needed
Staff Supervision, Housekeeping Management, Laundry Operations, Floor Care, Quality Control, Compliance Management, Staff Training, Budgeting, Inventory Management, Communication, Safety Compliance, Record Keeping
Specialization
Preferred high school diploma and two years of experience in healthcare housekeeping and supervision. Must be able to lift up to 50 pounds and comply with COVID-19 vaccination policies.
Experience Required
Minimum 2 year(s)
Clinical Services Manager, RN – Home Health at Freedom Academy Inc
Orland Park, Illinois, United States - Full Time
Skills Needed
Clinical Supervision, Case Management, Oasis Assessment, Regulatory Compliance, Patient Care Coordination, Staff Mentoring, Quality Assurance, Clinical Documentation, Leadership, Critical Thinking, Electronic Medical Records, Care Planning
Specialization
Candidates must hold a current Illinois Registered Nurse (RN) license and have at least two years of supervisory experience in a Medicare-certified Home Health Agency. Proficiency in OASIS documentation and knowledge of Medicare Conditions of Participation are required.
Experience Required
Minimum 2 year(s)
Member Services Representative Shift Lead at Planet Fitness - Excel Fitness
Greenville, North Carolina, United States - Full Time
Skills Needed
Customer Service, Leadership, Staff Supervision, Recruiting, Hiring, Employee Development, Problem Resolution, Microsoft Suite, Scheduling, Diplomacy, Listening Skills, Facility Management
Specialization
Requires a high school diploma or GED, current CPR certification, and previous experience as a Member Service Representative at Planet Fitness. Candidates must be at least 18 years old and possess strong supervisory and computer skills.
Experience Required
Minimum 2 year(s)
Financial Services Consultant (All Genders) at diva-e | Jobs und Karriere
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Banking Expertise, Digital Transformation, Customer Journey Mapping, Business Analysis, Regulatory Compliance, Wealth Management, Private Banking, Presales, Stakeholder Management, Digital Banking Apps, Onboarding Processes, Payment Transactions, Credit Business, German Language, English Language
Specialization
Requires several years of experience in banking consultancy and a proven track record in digitalization or transformation projects. Must be proficient in German and English with a deep understanding of banking systems and regulatory requirements.
Experience Required
Minimum 5 year(s)
Convention Services Executive - W Barcelona at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Sales Techniques, Guest Relations, Revenue Maximization, Reservation Management, Office Administration, Customer Service, Communication Skills, Team Collaboration, Quality Monitoring, Problem Solving
Specialization
Candidates should have a high school diploma or equivalent and at least 2 years of related work experience. No prior supervisory experience is required for this position.
Experience Required
Minimum 2 year(s)
Oregon Building Engineering Services Leader at HDR ARCHITECTURE INC
Portland, Oregon, United States - Full Time
Skills Needed
Leadership, Project Management, Staff Development, Quality Control, Workload Planning, Marketing Support, Technical Competency Development, Multi Discipline Design Coordination, Operational Management, Strategic Planning, Communication, Organizational Skills
Specialization
Requires a Bachelor's degree and a minimum of 10 years of experience, with professional registration or licensure potentially required. Candidates must possess strong leadership, communication, and organizational skills.
Experience Required
Minimum 10 year(s)
Operational Branch Services Officer On-Call at WESTAMERICA BANK
Sonoma, California, United States - Full Time
Skills Needed
Customer Service, Sales, Cash Handling, Math Skills, Communication, Problem Solving, Branch Operations, Account Opening, Cross Selling, Audit Readiness, Security Procedures, Transaction Accuracy, 10 Key Machine, Microsoft Office
Specialization
Requires good customer relations and basic math skills. Candidates must be able to stand for long periods and lift up to 25 pounds.
Networking Managed Services Engineer (L2) at Top Millions Technical Services
Hyderabad, Telangana, India - Full Time
Skills Needed
Pulse Secure Ssl Vpn, Palo Alto, Fortinet, Cisco Nexus, Network Monitoring, Incident Management, Ticketing Tools, Change Management, Automation, Client Communication, Technical Support, Disaster Recovery
Specialization
Requires proficiency in Pulse Secure, Palo Alto, Fortinet, and Cisco Nexus technologies along with at least one relevant technical certification. A bachelor's degree in IT/Computing or equivalent work experience is required.
Experience Required
Minimum 2 year(s)
MBDSMH - Services Assistant - Casual Pool at SA Health
, South Australia, Australia - Full Time
Skills Needed
Catering, Cleaning, Laundry Services, Housekeeping, General Maintenance, Meal Preparation, Hygiene Standards, Teamwork, Reliability, Flexibility
Specialization
Candidates must be reliable team players capable of working flexibly across various service areas. Mandatory requirements include immunisation and successful completion of employment screening.
Senior Executive - Customer Services, SME at SBIC External Career Site
Gurgaon, haryana, India -
Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Stakeholder Management, Problem Solving, Detail Orientation, Analytical Ability, Customer Relationship Management, Omni-channel Servicing, Process Documentation, Compliance Adherence

Industry

Financial Services

Description
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU 1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees 2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees 3. Dynamic, Inclusive and Diverse team culture  4. Gender Neutral Policy 5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits 6. Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for serving customers across multiple channels as a single point of contact ( Email/ Voice/ Chat etc) as an OMNI-channel specialist, part of Super Premium team in customer services specializing in managing relationship of HNI / Premium/ VVIP customers.  Role Accountability  1. Provide servicing to customers across channels (Email/ Voice/ Chat etc.), ensuring optimum service levels to enhance customer experience 2. Ensure minimal repeated errors on Escalations and EWS(Early Warning System) cases by working closely with Quality and training team 3. Liaison with Sales, marketing, Risk, Product, pricing, and collection for the deviations, Service Nos and change/improvement in process  4. Ensure maintenance of TAT of resolution across sub-processes 5. Perform process documentation and compliance adherence Measures of Success  1. FRT(First Response Time) Rate 2. Real time Resolution rate                                                                                                        3. CSAT 4. Productivity and accuracy 5. Adherence to Process TATs 6. Zero Avoidable Escalation                  7. Process Adherence as per MOU Technical Skills / Experience / Certifications 1. Experience of handling VIP/ Premium customers in service delivery Competencies critical to the role 1. Stakeholder Management 2. Problem Solving 3. Detail Orientation 4. Analytical ability Qualification  Graduate in any discipline Preferred Industry FSI
Responsibilities
Act as a single point of contact for HNI, Premium, and VVIP customers across email, voice, and chat channels. Coordinate with internal departments like Sales, Risk, and Product to resolve deviations and improve service processes.
Senior Executive - Customer Services, SME at SBIC External Career Site
Gurgaon, haryana, India - Full Time
Skills Needed
Stakeholder Management, Problem Solving, Detail Orientation, Analytical Ability, Customer Relationship Management, Omni Channel Servicing, Process Documentation, Compliance Adherence
Specialization
Requires a graduate degree in any discipline and 1-3 years of experience handling VIP or Premium customers in service delivery. Must possess strong analytical skills and the ability to manage stakeholders effectively.
Experience Required
Minimum 2 year(s)
Officer 2, Operational Compliance Services at IQ-EQ
Port Louis, Port Louis, Mauritius - Full Time
Skills Needed
Anti Money Laundering, Know Your Customer, Fatca, Crs, Regulatory Compliance, Risk Assessment, Regulatory Reporting, Client Onboarding, Audit Readiness, Data Accuracy
Specialization
Requires a degree in law or an equivalent qualification and a minimum of 2 years of relevant experience. Candidates should be ACAMS orientated.
Experience Required
Minimum 2 year(s)
Manager, Transformation Americas Services at Cushman Wakefield Stevenson
St. Louis, Missouri, United States - Full Time
Skills Needed
Transformation Management, Project Management, People Management, Business Analysis, Process Design, Metrics Analysis, Automation, Stakeholder Management, Presentation Skills, Financial Analysis, Strategic Decision Making, Time Management
Specialization
Candidates should have over 7 years of professional experience and prior people management experience. A bachelor's degree in Finance or Accounting is preferred, along with strong communication and analytical skills.
Experience Required
Minimum 5 year(s)
Programs and Services Supervisor – Aquatic at Victoria University Minimal
Melbourne, Victoria, Australia - Full Time
Skills Needed
Aquatic Program Coordination, Team Leadership, Staff Recruitment, Staff Rostering, Operational Management, Customer Service, Stakeholder Management, Crm Systems, Pos Systems, Safety Compliance, Program Development, Performance Monitoring
Specialization
Requires an experienced aquatics or leisure professional with a proven ability to lead teams and manage aquatic programs. Must hold or be willing to obtain a Working with Children Check (WWCC).
Experience Required
Minimum 2 year(s)
Account Manager (IT Recruitment Services) at Zone IT Solutions
Sydney, New South Wales, Australia - Full Time
Skills Needed
Client Relationship Management, It Recruitment, Account Management, Stakeholder Management, Talent Acquisition, Crm, Ats, Commercial Thinking, Market Analysis, Pipeline Management, Communication Skills, Problem Solving
Specialization
Requires experience in IT recruitment account management with a results-driven mindset and strong communication skills. Experience working with clients in Australia or Europe is considered a plus.
Experience Required
Minimum 2 year(s)
Kitchen Steward (Porter), Culinary Services at University of Saskatchewan
Saskatoon, Saskatchewan, Canada - Full Time
Skills Needed
Sanitation, Inventory Management, Equipment Maintenance, Heavy Lifting, Time Management, Collaboration, Organizational Skills, Adaptability, Independent Work, Verbal Communication
Specialization
Requires a Grade 12 education along with Food Safe, WHMIS, and a valid Class 5 Driver's License. Previous experience in a fast-paced kitchen environment is required.
Partnerships Executive - Financial Services at Burjline Builders
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Partnership Management, Business Development, Negotiation, Stakeholder Management, Financial Product Knowledge, Pricing Models, Revenue Generation, Project Management, Cross Functional Coordination, Analytical Skills, Communication Skills, Vendor Management, Go To Market Strategy, Commercial Acumen, Financial Services, Client Activation
Specialization
Candidates need 2-5 years of experience in partnerships or business development, specifically with financial products like payroll or lending. Strong negotiation skills and experience in fintech or high-growth startup environments are preferred.
Experience Required
Minimum 2 year(s)
Service Staff, Walkhome Services (8 months) at Alma Mater Society of Queen's University Inc.
Kingston, Ontario, Canada - Full Time
Skills Needed
Customer Focus, Communication, Cultural Sensitivity, Professionalism, Confidentiality, Teamwork, Boundary Management
Specialization
Candidates must obtain a valid police check and maintain a professional demeanor while respecting boundaries. The role requires the ability to handle physically demanding conditions, including walking and standing during night and weekend shifts.
Environmental Services Department Manager at Healthcare Services Group, Inc.
Asheville, North Carolina, United States - Full Time
Skills Needed
Staff Supervision, Housekeeping Management, Laundry Operations, Floor Care, Quality Control, Compliance Management, Staff Training, Budget Tracking, Safety Compliance, Interpersonal Communication, Project Management, Record Keeping
Specialization
A high school diploma and two years of experience in healthcare housekeeping and supervision are preferred. Candidates must be able to lift up to 50 pounds and comply with COVID-19 vaccination policies.
Experience Required
Minimum 2 year(s)
Environmental Services Department Manager at Healthcare Services Group, Inc.
Cincinnati, Ohio, United States - Full Time
Skills Needed
Staff Supervision, Housekeeping Management, Laundry Operations, Floor Care, Quality Control, Compliance Monitoring, Staff Training, Budgeting, Inventory Management, Safety Compliance, Interpersonal Communication, Record Keeping
Specialization
A high school diploma and two years of experience in healthcare housekeeping and supervision are preferred. Candidates must be able to lift up to 50 pounds and comply with COVID-19 vaccination policies.
Experience Required
Minimum 2 year(s)
Court Services Officer 1 (Civil Division) at New Jersey Courts
Camden, New Jersey, USA - Full Time
Skills Needed
Case Management
Specialization
Management
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Environmental Services Department Manager at Healthcare Services Group, Inc.
, California, United States - Full Time
Skills Needed
Staff Supervision, Housekeeping Management, Laundry Operations, Floor Care, Quality Control, Compliance Management, Staff Training, Budgeting, Inventory Management, Communication, Safety Compliance, Record Keeping
Specialization
Preferred high school diploma and two years of experience in healthcare housekeeping and supervision. Must be able to lift up to 50 pounds and comply with COVID-19 vaccination policies.
Experience Required
Minimum 2 year(s)
Clinical Services Manager, RN – Home Health at Freedom Academy Inc
Orland Park, Illinois, United States - Full Time
Skills Needed
Clinical Supervision, Case Management, Oasis Assessment, Regulatory Compliance, Patient Care Coordination, Staff Mentoring, Quality Assurance, Clinical Documentation, Leadership, Critical Thinking, Electronic Medical Records, Care Planning
Specialization
Candidates must hold a current Illinois Registered Nurse (RN) license and have at least two years of supervisory experience in a Medicare-certified Home Health Agency. Proficiency in OASIS documentation and knowledge of Medicare Conditions of Participation are required.
Experience Required
Minimum 2 year(s)
Member Services Representative Shift Lead at Planet Fitness - Excel Fitness
Greenville, North Carolina, United States - Full Time
Skills Needed
Customer Service, Leadership, Staff Supervision, Recruiting, Hiring, Employee Development, Problem Resolution, Microsoft Suite, Scheduling, Diplomacy, Listening Skills, Facility Management
Specialization
Requires a high school diploma or GED, current CPR certification, and previous experience as a Member Service Representative at Planet Fitness. Candidates must be at least 18 years old and possess strong supervisory and computer skills.
Experience Required
Minimum 2 year(s)
Financial Services Consultant (All Genders) at diva-e | Jobs und Karriere
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Banking Expertise, Digital Transformation, Customer Journey Mapping, Business Analysis, Regulatory Compliance, Wealth Management, Private Banking, Presales, Stakeholder Management, Digital Banking Apps, Onboarding Processes, Payment Transactions, Credit Business, German Language, English Language
Specialization
Requires several years of experience in banking consultancy and a proven track record in digitalization or transformation projects. Must be proficient in German and English with a deep understanding of banking systems and regulatory requirements.
Experience Required
Minimum 5 year(s)
Convention Services Executive - W Barcelona at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Sales Techniques, Guest Relations, Revenue Maximization, Reservation Management, Office Administration, Customer Service, Communication Skills, Team Collaboration, Quality Monitoring, Problem Solving
Specialization
Candidates should have a high school diploma or equivalent and at least 2 years of related work experience. No prior supervisory experience is required for this position.
Experience Required
Minimum 2 year(s)
Oregon Building Engineering Services Leader at HDR ARCHITECTURE INC
Portland, Oregon, United States - Full Time
Skills Needed
Leadership, Project Management, Staff Development, Quality Control, Workload Planning, Marketing Support, Technical Competency Development, Multi Discipline Design Coordination, Operational Management, Strategic Planning, Communication, Organizational Skills
Specialization
Requires a Bachelor's degree and a minimum of 10 years of experience, with professional registration or licensure potentially required. Candidates must possess strong leadership, communication, and organizational skills.
Experience Required
Minimum 10 year(s)
Operational Branch Services Officer On-Call at WESTAMERICA BANK
Sonoma, California, United States - Full Time
Skills Needed
Customer Service, Sales, Cash Handling, Math Skills, Communication, Problem Solving, Branch Operations, Account Opening, Cross Selling, Audit Readiness, Security Procedures, Transaction Accuracy, 10 Key Machine, Microsoft Office
Specialization
Requires good customer relations and basic math skills. Candidates must be able to stand for long periods and lift up to 25 pounds.
Networking Managed Services Engineer (L2) at Top Millions Technical Services
Hyderabad, Telangana, India - Full Time
Skills Needed
Pulse Secure Ssl Vpn, Palo Alto, Fortinet, Cisco Nexus, Network Monitoring, Incident Management, Ticketing Tools, Change Management, Automation, Client Communication, Technical Support, Disaster Recovery
Specialization
Requires proficiency in Pulse Secure, Palo Alto, Fortinet, and Cisco Nexus technologies along with at least one relevant technical certification. A bachelor's degree in IT/Computing or equivalent work experience is required.
Experience Required
Minimum 2 year(s)
MBDSMH - Services Assistant - Casual Pool at SA Health
, South Australia, Australia - Full Time
Skills Needed
Catering, Cleaning, Laundry Services, Housekeeping, General Maintenance, Meal Preparation, Hygiene Standards, Teamwork, Reliability, Flexibility
Specialization
Candidates must be reliable team players capable of working flexibly across various service areas. Mandatory requirements include immunisation and successful completion of employment screening.