Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

>>>>> HOPE SERVICES HAS BEEN AWARDED 2022 TOP WORKPLACES BY SAN FRANCISCO CHRONICLE, 2022 TOP-RATED NONPROFIT BY GREAT NONPROFITS, AND RECEIVED A GOLD SEAL OF TRANSPARENCY FROM GUIDESTAR AND A PERFECT 100/100 RATING IN THREE DIFFERENT CATEGORIES: FINANCIAL HEALTH, LEADERSHIP AND ADAPTABILITY, AND CULTURE AND COMMUNITY FROM CHARITY NAVIGATOR <<<<<

Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement, Generous Paid Vacation and Sick Time accrual plans and more!

• Salary: $5,720 per month

Are you seeking fulfilling work that gives you the opportunity to make a difference in the lives of others? Do you believe in the integration of persons with disabilities into all aspects of community membership? Do you enjoy assisting others in the learning process? Then read on…

PROGRAM COORDINATOR - DESCRIPTION:

Provides resources support and training to staff and clients to facilitate agency, program, and consumer goals. Supervision, hiring and training staff, budgeting and contract fulfillment, and assignments to perform or discharge special projects in areas of responsibility. Ensures maintenance of equipment, ordering of supplies, inventory and quality of service.

PROGRAM COORDINATOR - REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Proficiency in MS Word, Excel, database and spreadsheet
2. Ability to communicate effectively and provide excellent customer service
3. Ability to facilitate systems and checks to assure delivery of quality service and product to internal and external customers
4. Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights
5. Ability to observe, evaluate, document and communicate verbally and in writing
6. Knowledge of rehabilitation and program development

1. Assures adequate program staffing through scheduling, recruitment, hiring, and orientation of direct service, substitute and volunteer staff as assigned. Provides all aspects of supervision, evaluation, and training of staff.
2. Acts as a resource for rehabilitation, program development, community based employment and activities, acts as a liaison between program services and the community.
3. Provides oversight of daily operations and services including case management, communications, and advocacy, assures quality services are provided in timely manner.
4. Assures timely communications with persons served, families, care providers, funding sources, staff, management and community.
5. Participates in the development and implementation of the Agency planning effort including departmental budgeting, policies and procedures, and the implementation of Agency goals.
6. Oversees accuracy and timeliness of billing, payroll, funding, DOL compliance, inventories, training records, and various internal and external reports.
7. Conducts tours, presentations and client intakes.
8. Assures compliance with all safety regulations.
9. In the absence of a manager, if assigned, may act in that capacity.
10. Provides direct service in program operations as needed to assure adequate staffing ratios.
11. Acts as a mandated abuse reporter.
12. May perform special projects or other duties as assigned to assure the efficiency of the program.
    Program Coordinator - Minimum Qualifications:
    Bachelor’s degree or equivalent plus three years of related experience working with people with disabilities in a rehabilitation environment.
    Reports To: Program Manager
    Supervisory Responsibility: Yes