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Pet Support Services Call Center Specialist at The Animal Foundation
Las Vegas, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication, Record Keeping, Attention To Detail, Multitasking, Problem Solving, Empathy, Professionalism, Teamwork, Computer Skills, Scheduling, Counseling, Bilingual Skills, Office Procedures, Time Management, Conflict Resolution
Specialization
Candidates should have at least a high school diploma and one year of customer service and clerical experience. Proficiency in customer service principles and basic office practices is essential, with preferred bilingual skills in Spanish.
Senior Solutions Architect EMEA, Services at Airtable
London, England, United Kingdom - Full Time
Skills Needed
Solution Engineering, Consulting, Implementation, Solution Architecture, Project Management, Database Design, Data Governance, Process Mapping, Communication Skills, Customer Focus, Technical Guidance, Collaboration, Ai Fluency, Airtable, Stakeholder Engagement, Risk Mitigation
Specialization
The role requires 5+ years of experience in solution engineering or consulting, with a strong background in Enterprise SaaS platforms. Familiarity with Airtable, database design, and governance best practices is essential, along with excellent communication and project management skills.
Experience Required
Minimum 5 year(s)
Collections & Discovery Services Librarian at University of Greenwich
Greenwich, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Employé commercial caisse & services (F/H) at Carrefour rgion Brabant wallon
Argenteuil, Ile-de-France, France - Full Time
Skills Needed
Customer Service, Teamwork, Sales, Communication, Listening, Problem Solving
Specialization
Candidates should have a successful first experience in sales or distribution and enjoy working in a dynamic team environment. They must be attentive and able to guide customers effectively.
Employé commercial caisse et services (F/H) at Carrefour rgion Brabant wallon
Cesson-Sévigné, Brittany, France - Full Time
Skills Needed
Customer Service, Sales, Teamwork, Communication, Listening, Problem Solving
Specialization
A successful first experience in sales or distribution is required. Candidates should enjoy teamwork and be customer-oriented.
Financial Services Team Manager - Transfers at interactive investor
Manchester, England, United Kingdom - Full Time
Skills Needed
Team Management, Coaching, Kpi Measurement, Communication, Customer Focus, Problem Solving, Risk Management, Compliance, Data Analysis, Agility, Leadership, Performance Management, Regulatory Knowledge, Operational Improvement, Relationship Building, Negotiation
Specialization
Candidates should have proven experience managing teams in a fast-paced, FCA regulated environment and the ability to drive performance through coaching and development. Strong communication skills and the capability to work under pressure are essential.
Experience Required
Minimum 5 year(s)
Transportation Driver/Broadway Day Services at Triangle, Inc
Malden, Massachusetts, United States - Full Time
Skills Needed
Driving, First Aid, Cpr, Safety Care, Sensitivity, Patience, Route Knowledge, Incident Reporting, Vehicle Safety, Communication, Behavioral Awareness, Emergency Procedures, Teamwork, Customer Service, Problem Solving, Adaptability
Specialization
Candidates must have a high school diploma or GED, be at least 19 years old, and possess a valid MA driver's license with a clean driving record. Previous experience working with individuals with disabilities is preferred, along with certifications in First Aid and CPR.
Experience Required
Minimum 2 year(s)
Professional Services Solutions Consultant at ProOcre
Los Angeles, California, United States - Full Time
Skills Needed
Consulting Methodologies, Enterprise Software, Project Management, Customer Management, Technical Writing, Sales, Business Strategy, Relationship Building, Agile Methodologies, Waterfall Methodologies, Scope Management, Proposal Development, Cross Selling, Change Orders, Solution Design, Customer Satisfaction
Specialization
Candidates should have at least 5 years of experience in enterprise software implementation and consulting. A bachelor's degree is preferred, along with strong presentation and communication skills.
Experience Required
Minimum 5 year(s)
Professional Services - Workflow Consultant at F. Hoffmann-La Roche Ltd - Poland
Laval, Pays de la Loire, France - Full Time
Skills Needed
Clinical Chemistry, Laboratory Systems, Workflow Solutions, Automation, Lean Methodology, Communication Skills, Interpersonal Skills, Financial Impact Simulation, Post Implementation Analysis, Rfp Responses, Continuous Improvement, Healthcare Environment, Excel, Powerpoint, French Fluency, English Proficiency
Specialization
A university degree in a relevant field and 7+ years of experience in a clinical chemistry laboratory or related experience are required. Proficiency in Excel and PowerPoint, along with strong communication skills and the ability to travel up to 30% annually, are also necessary.
Experience Required
Minimum 5 year(s)
Technical Accountant (Financial Services) at The Edge Partnership
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Credit Analyst-SUPPORT SERVICES-SME Credit at Kotak Mahindra Bank
, , - Full Time
Skills Needed
N/A
Specialization
Candidates should have experience in credit analysis and a strong understanding of financial statements. A background in finance or a related field is preferred.
Experience Required
Minimum 2 year(s)
Guest Services Representative (Part-Time) at Dallas Symphony Association Inc
Dallas, Texas, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Ticketing, Box Office Operations, Problem Solving, Data Entry, Cash Handling, Tessitura, Patron Support, Event Support, Sales, Flexibility, Time Management, Teamwork, Conflict Resolution
Specialization
Candidates must have a minimum of one year of customer service experience and outstanding verbal communication skills. Flexibility to work daytime hours, evenings, weekends, and holidays is also required.
Risk Manager-Support Services-Consumer Risk at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Credit Risk, Portfolio Analytics, Underwriting, Regulatory Compliance, Risk Evaluation, Statistical Tools, Data Analytics, Scorecard Models, Policy Formulation, Early Warning Detection, Risk Management, Automation, Data Mining, Visualization Tools, Stress Testing, Internal Audits
Specialization
Candidates should have an MBA or postgraduate degree in the banking industry, along with 7-8 years of experience in private banks or large NBFCs. Certifications in credit risk and data analytics are advantageous.
Experience Required
Minimum 5 year(s)
Security & Protective Services Instructor at Bizzell
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Teaching, Communication, Organization, Motivation, Leadership, Behavior Management, Curriculum Development, Student Assessment, Career Counseling, Data Integrity, Professional Development, Safety Practices, Customer Service, Technical Training, Collaboration, Problem Solving
Specialization
Candidates must have at least one year of teaching experience or related field experience, with a valid driver's license and strong communication skills. Experience with youth and proficiency in computer skills are also required.
Experience Required
Minimum 2 year(s)
Manager, Forensic & Investigation Services at Interpath Advisory
Dublin, Leinster, Ireland - Full Time
Skills Needed
Forensic Accounting, Data Analysis, Document Review, Interviews, Report Preparation, Financial Modeling, Collaboration, Project Management, Business Development, Industry Research, Analytical Skills, Communication Skills, Attention To Detail, Listening Skills, Integrity, Prioritization
Specialization
Candidates should be qualified ACA or ACCA with preferably 3 years PQE experience in forensic assignments. Strong analytical skills, excellent communication abilities, and a hands-on approach are essential.
Experience Required
Minimum 2 year(s)
Risk Manager-Support Services-Consumer Risk at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Credit Risk, Portfolio Analytics, Regulatory Compliance, Risk Management, Data Analytics, Statistical Tools, Scorecard Evaluation, Policy Formulation, Early Warning Detection, Automation, Data Mining, Visualization Tools, Risk Strategies, Monitoring, Underwriting, Stress Testing
Specialization
Candidates should have an MBA or postgraduate degree in the banking industry, with 7-8 years of experience in private banks or large NBFCs. Certifications in credit risk, data analytics, and FRM are advantageous.
Experience Required
Minimum 5 year(s)
VP, Client Services (Influencer Marketing) at Viral Nation Inc.
, , United States - Full Time
Skills Needed
Client Services Leadership, Social Media Marketing, Influencer Marketing, Team Development, Strategic Thinking, Operational Oversight, Campaign Execution, Cross Functional Collaboration, Financial Tracking, Measurement Frameworks, Creative Campaign Development, Client Management, Agility, Communication Skills, Collaboration Skills, Critical Thinking
Specialization
The ideal candidate will have over 10 years of client services leadership experience, particularly in a media, digital, or social agency environment. A deep understanding of social media marketing and proven success in managing large-scale client accounts is essential.
Experience Required
Minimum 10 year(s)
Project Manager - Creative Services (f/m/d) at Clariness
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Intern - Child Protection Services (Summer) at South Dakota State Government
Sioux Falls, South Dakota, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Security Control Operator Security Services at Unity Health Toronto
Toronto, ON, Canada - Full Time
Skills Needed
Millenium, Computer Skills, Windows, Emergency Situations
Qualification
Diploma
Pet Support Services Call Center Specialist at The Animal Foundation
Las Vegas, Nevada, United States -
Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Record Keeping, Attention to Detail, Multitasking, Problem Solving, Empathy, Professionalism, Teamwork, Computer Skills, Scheduling, Counseling, Bilingual Skills, Office Procedures, Time Management, Conflict Resolution

Industry

Veterinary Services

Description
FLSA:   Non-Exempt (hourly) REVISED: 07/24/2025 REPORTS TO: Pet Support Services Supervisor  REVIEWED: 03/29/2025 SUPERVISES: None Position Summary: Responsible for community relations and animal related social services, communicating through the use of phone, email, and text messaging. These communications involve but are not limited to scheduling appointments, instructing finders of found animals, assisting owners who have lost their pet, answering general questions, providing counseling for pet owners, making referrals to programs, providing educational material, and maintaining detailed records of all interactions. Essential Duties and Responsibilities: * Represent The Animal Foundation in a professional, polite, and enthusiastic manner. * Communicate in a professional, respectful manner verbally, as well as in writing through emails, text messages, memos, and other documents to support the operations of the department. * Provide information, assistance, and direction in a respectful, kind, helpful manner to internal and external customers/staff as required. * Answer incoming phone calls. * Return any voicemail messages, emails, or text messages throughout the work day and make follow-up calls, prior to leaving at the end of the day. * Answer customers’ questions and provide accurate information about The Animal Foundation’s policies and procedures, while attempting to meet the specific needs of each guest. * Have conversations with pet owners regarding options for rehoming or surrendering their animals, which can be very emotional, and must be handled with understanding and empathy. * Provide counseling, information and resources to pet owners in an effort to help them keep their pet in their home (including the KEPPT program “Keeping Every Person & Pet Together). * Assist pet owners with requests for supplies such as food, litter, veterinary services, pet deposits etc. to prevent owner surrenders. * Provide recommendations and referrals to both internal and external programs or organizations in an effort to assist pet owners. * Advise the public on how to report a lost or found animal, and give direction as to next steps needed to help reunite animals and owners. * Enter and maintain detailed records of all interactions (phone, email, text) into Chameleon software (and other software as required). * Accurately enter and/or confirm personal information and animal information for all interactions/contacts into Acuity and Chameleon. * Review and make contact with pet owners who submit requests online for an owner surrender appointment. * Accurately schedule appointments for owner surrender appointments and found animal drop-offs by phone, email, or text using Acuity. * Wear company uniform shirts and otherwise dress appropriately and professionally to project a positive image to the public, following the current TAF Uniform Policy each day. * Contribute to the efficiency and effectiveness of the organization’s service to its customers by offering suggestions and participating as an active member of a work team. * Other duties as assigned  Education and Experience Requirements: * Equivalent to a High School diploma. * One (1) year of customer service experience. * One (1) year of clerical or administrative experience. License & Certification Requirements:  None Required Knowledge and Skills: Knowledge of: * Principles and practices of customer service. * Basic practices of reviewing person and animal documents for completeness and accuracy. * Standard office practices and procedures, including filing and the operation of standard office equipment. * Record keeping principles and practices; basic computer applications related to the work. * Techniques for dealing effectively and professionally with co-workers and the public, in person, over email, text, and over the telephone. * MS Word, MS Excel, Google Chrome, Chameleon, Google Apps, scheduling software, and other basic computer related skills. * Correct business English, including spelling, grammar and punctuation.  * This position may require proficiency in speaking Spanish, as well as English. Proficiency in Spanish is preferred. Skill in: * Customer service and telephone etiquette in a high volume setting.  * Working well under pressure in a very fast paced, stressful environment, while maintaining a calm, helpful, professional manner.  * Projecting a positive, upbeat and personable demeanor.  * Attention to detail and multitasking. * Gathering and compiling information; preparing accurate reports and summaries. * Dealing tactfully and effectively with staff, volunteers and the general public. * Understanding and following oral and written directions.  * Use of business software and associated computer hardware. * Communicating effectively in oral and written forms. * Working without close supervision in standard work situations. * Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. * Communicating, relating and interacting with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained. Working Conditions and Physical Effort: Physical ability and mobility to work in a typical office environment.  Strength to lift and/or move materials weighing up to 10 pounds frequently, 25 pounds occasionally.  Vision to read printed materials.  Stamina to sit and work with a computer for an extended period of time.  Hearing and speech to communicate in person or over the telephone.  Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All team members work in a culture of continuous improvement and are expected to support our mission.  Team members must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy.   This job description is intended to describe the general nature and level of work expected of this position.  This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.
Responsibilities
The Pet Support Services Call Center Specialist is responsible for community relations and animal-related social services, primarily through phone, email, and text communications. This includes scheduling appointments, assisting pet owners, providing counseling, and maintaining detailed records of all interactions.
Pet Support Services Call Center Specialist at The Animal Foundation
Las Vegas, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication, Record Keeping, Attention To Detail, Multitasking, Problem Solving, Empathy, Professionalism, Teamwork, Computer Skills, Scheduling, Counseling, Bilingual Skills, Office Procedures, Time Management, Conflict Resolution
Specialization
Candidates should have at least a high school diploma and one year of customer service and clerical experience. Proficiency in customer service principles and basic office practices is essential, with preferred bilingual skills in Spanish.
Senior Solutions Architect EMEA, Services at Airtable
London, England, United Kingdom - Full Time
Skills Needed
Solution Engineering, Consulting, Implementation, Solution Architecture, Project Management, Database Design, Data Governance, Process Mapping, Communication Skills, Customer Focus, Technical Guidance, Collaboration, Ai Fluency, Airtable, Stakeholder Engagement, Risk Mitigation
Specialization
The role requires 5+ years of experience in solution engineering or consulting, with a strong background in Enterprise SaaS platforms. Familiarity with Airtable, database design, and governance best practices is essential, along with excellent communication and project management skills.
Experience Required
Minimum 5 year(s)
Collections & Discovery Services Librarian at University of Greenwich
Greenwich, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Employé commercial caisse & services (F/H) at Carrefour rgion Brabant wallon
Argenteuil, Ile-de-France, France - Full Time
Skills Needed
Customer Service, Teamwork, Sales, Communication, Listening, Problem Solving
Specialization
Candidates should have a successful first experience in sales or distribution and enjoy working in a dynamic team environment. They must be attentive and able to guide customers effectively.
Employé commercial caisse et services (F/H) at Carrefour rgion Brabant wallon
Cesson-Sévigné, Brittany, France - Full Time
Skills Needed
Customer Service, Sales, Teamwork, Communication, Listening, Problem Solving
Specialization
A successful first experience in sales or distribution is required. Candidates should enjoy teamwork and be customer-oriented.
Financial Services Team Manager - Transfers at interactive investor
Manchester, England, United Kingdom - Full Time
Skills Needed
Team Management, Coaching, Kpi Measurement, Communication, Customer Focus, Problem Solving, Risk Management, Compliance, Data Analysis, Agility, Leadership, Performance Management, Regulatory Knowledge, Operational Improvement, Relationship Building, Negotiation
Specialization
Candidates should have proven experience managing teams in a fast-paced, FCA regulated environment and the ability to drive performance through coaching and development. Strong communication skills and the capability to work under pressure are essential.
Experience Required
Minimum 5 year(s)
Transportation Driver/Broadway Day Services at Triangle, Inc
Malden, Massachusetts, United States - Full Time
Skills Needed
Driving, First Aid, Cpr, Safety Care, Sensitivity, Patience, Route Knowledge, Incident Reporting, Vehicle Safety, Communication, Behavioral Awareness, Emergency Procedures, Teamwork, Customer Service, Problem Solving, Adaptability
Specialization
Candidates must have a high school diploma or GED, be at least 19 years old, and possess a valid MA driver's license with a clean driving record. Previous experience working with individuals with disabilities is preferred, along with certifications in First Aid and CPR.
Experience Required
Minimum 2 year(s)
Professional Services Solutions Consultant at ProOcre
Los Angeles, California, United States - Full Time
Skills Needed
Consulting Methodologies, Enterprise Software, Project Management, Customer Management, Technical Writing, Sales, Business Strategy, Relationship Building, Agile Methodologies, Waterfall Methodologies, Scope Management, Proposal Development, Cross Selling, Change Orders, Solution Design, Customer Satisfaction
Specialization
Candidates should have at least 5 years of experience in enterprise software implementation and consulting. A bachelor's degree is preferred, along with strong presentation and communication skills.
Experience Required
Minimum 5 year(s)
Professional Services - Workflow Consultant at F. Hoffmann-La Roche Ltd - Poland
Laval, Pays de la Loire, France - Full Time
Skills Needed
Clinical Chemistry, Laboratory Systems, Workflow Solutions, Automation, Lean Methodology, Communication Skills, Interpersonal Skills, Financial Impact Simulation, Post Implementation Analysis, Rfp Responses, Continuous Improvement, Healthcare Environment, Excel, Powerpoint, French Fluency, English Proficiency
Specialization
A university degree in a relevant field and 7+ years of experience in a clinical chemistry laboratory or related experience are required. Proficiency in Excel and PowerPoint, along with strong communication skills and the ability to travel up to 30% annually, are also necessary.
Experience Required
Minimum 5 year(s)
Technical Accountant (Financial Services) at The Edge Partnership
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Credit Analyst-SUPPORT SERVICES-SME Credit at Kotak Mahindra Bank
, , - Full Time
Skills Needed
N/A
Specialization
Candidates should have experience in credit analysis and a strong understanding of financial statements. A background in finance or a related field is preferred.
Experience Required
Minimum 2 year(s)
Guest Services Representative (Part-Time) at Dallas Symphony Association Inc
Dallas, Texas, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Ticketing, Box Office Operations, Problem Solving, Data Entry, Cash Handling, Tessitura, Patron Support, Event Support, Sales, Flexibility, Time Management, Teamwork, Conflict Resolution
Specialization
Candidates must have a minimum of one year of customer service experience and outstanding verbal communication skills. Flexibility to work daytime hours, evenings, weekends, and holidays is also required.
Risk Manager-Support Services-Consumer Risk at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Credit Risk, Portfolio Analytics, Underwriting, Regulatory Compliance, Risk Evaluation, Statistical Tools, Data Analytics, Scorecard Models, Policy Formulation, Early Warning Detection, Risk Management, Automation, Data Mining, Visualization Tools, Stress Testing, Internal Audits
Specialization
Candidates should have an MBA or postgraduate degree in the banking industry, along with 7-8 years of experience in private banks or large NBFCs. Certifications in credit risk and data analytics are advantageous.
Experience Required
Minimum 5 year(s)
Security & Protective Services Instructor at Bizzell
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Teaching, Communication, Organization, Motivation, Leadership, Behavior Management, Curriculum Development, Student Assessment, Career Counseling, Data Integrity, Professional Development, Safety Practices, Customer Service, Technical Training, Collaboration, Problem Solving
Specialization
Candidates must have at least one year of teaching experience or related field experience, with a valid driver's license and strong communication skills. Experience with youth and proficiency in computer skills are also required.
Experience Required
Minimum 2 year(s)
Manager, Forensic & Investigation Services at Interpath Advisory
Dublin, Leinster, Ireland - Full Time
Skills Needed
Forensic Accounting, Data Analysis, Document Review, Interviews, Report Preparation, Financial Modeling, Collaboration, Project Management, Business Development, Industry Research, Analytical Skills, Communication Skills, Attention To Detail, Listening Skills, Integrity, Prioritization
Specialization
Candidates should be qualified ACA or ACCA with preferably 3 years PQE experience in forensic assignments. Strong analytical skills, excellent communication abilities, and a hands-on approach are essential.
Experience Required
Minimum 2 year(s)
Risk Manager-Support Services-Consumer Risk at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Credit Risk, Portfolio Analytics, Regulatory Compliance, Risk Management, Data Analytics, Statistical Tools, Scorecard Evaluation, Policy Formulation, Early Warning Detection, Automation, Data Mining, Visualization Tools, Risk Strategies, Monitoring, Underwriting, Stress Testing
Specialization
Candidates should have an MBA or postgraduate degree in the banking industry, with 7-8 years of experience in private banks or large NBFCs. Certifications in credit risk, data analytics, and FRM are advantageous.
Experience Required
Minimum 5 year(s)
VP, Client Services (Influencer Marketing) at Viral Nation Inc.
, , United States - Full Time
Skills Needed
Client Services Leadership, Social Media Marketing, Influencer Marketing, Team Development, Strategic Thinking, Operational Oversight, Campaign Execution, Cross Functional Collaboration, Financial Tracking, Measurement Frameworks, Creative Campaign Development, Client Management, Agility, Communication Skills, Collaboration Skills, Critical Thinking
Specialization
The ideal candidate will have over 10 years of client services leadership experience, particularly in a media, digital, or social agency environment. A deep understanding of social media marketing and proven success in managing large-scale client accounts is essential.
Experience Required
Minimum 10 year(s)
Project Manager - Creative Services (f/m/d) at Clariness
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Intern - Child Protection Services (Summer) at South Dakota State Government
Sioux Falls, South Dakota, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Security Control Operator Security Services at Unity Health Toronto
Toronto, ON, Canada - Full Time
Skills Needed
Millenium, Computer Skills, Windows, Emergency Situations
Qualification
Diploma