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Patient Services Manager at Illinois Bone and Joint Institute LLC
Bannockburn, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Mokena, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Channahon, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required.
Experience Required
Minimum 2 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
, , United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational skills and effective communication are essential for success in this position.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
, , United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Golf Services at Intown Golf Club
Houston, Texas, United States - Full Time
Skills Needed
Communication, People Skills, Hospitality, Golf Course Operations, Facility Cleanup, Customer Service
Specialization
Outstanding communication and people skills are required for this position. Availability to work different hours, including weekends, is also necessary.
Golf Services at Intown Golf Club
, , - Full Time
Skills Needed
Communication, People Skills, Hospitality, Golf Course Operations, Customer Service, Facility Maintenance
Specialization
Outstanding communication and people skills are essential for this role. Candidates should be available to work different hours, including weekends, days, and nights.
Bell Services at Westgate Resorts
Kissimmee, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Problem Solving, Teamwork, Time Management, Physical Stamina, Service Orientation
Specialization
Candidates must be able to stand for long periods and lift up to 50lbs. A valid FL State Driver’s License is required, along with strong communication skills and the ability to work weekends and holidays.
Software Engineering Manager, Account Services at Crunchyroll, LLC
San Francisco, California, United States - Full Time
Skills Needed
Cloud Native Applications, Backend Development, Microservices Architecture, Typescript, Go, Java, Python, Cloud Platforms, Aws, Azure, Google Cloud, Technical Tradeoffs, Communication, Team Management, Project Management, Devops, Mentoring
Specialization
Bachelor's degree in Computer Science or related field and 10+ years of engineering experience are required. Candidates should have 3+ years of experience managing engineering teams and proficiency in multiple programming languages.
Experience Required
Minimum 10 year(s)
Physician Advisory Services Operations Manager at Dane Street, LLC
, , United States - Full Time
Skills Needed
Communication Skills, Critical Thinking, Time Management, Customer Service, Performance Metrics, Staff Management, Financial Analysis, Quality Assurance, Client Interaction, Team Performance, Healthcare Knowledge, Insurance Knowledge, Report Delivery, Scheduling Best Practices, Physician Selection, Data Analysis
Specialization
An Associate’s or Bachelor’s Degree is preferred, along with business experience in healthcare and insurance settings. Strong communication skills and the ability to manage time efficiently are essential.
Experience Required
Minimum 5 year(s)
Senior People Services Specialist (Contract) at Crunchyroll, LLC
Dallas, Texas, United States - Full Time
Skills Needed
People Services, Operations, Leadership, Project Management, Workday, Data Analytics, Strategic Mindset, Best Practices
Specialization
Candidates should have 5+ years of experience in People Services/Operations and a bachelor's degree in a related field. Strong leadership, project management skills, and in-depth knowledge of Workday and data analytics are essential.
Experience Required
Minimum 5 year(s)
Customer Sucess Manager - Managed Services (MSP) at Sparkhound, LLC
St. George, Louisiana, United States - Full Time
Skills Needed
Customer Success, Managed Services, It Ecosystems, Technical Roadmap, Client Satisfaction, Communication, Collaboration, Documentation, It Security, Network Administration, Server Virtualization, Itil, Disaster Recovery, Problem Solving, Time Management, Leadership
Specialization
Candidates should have a BS degree in a related field or equivalent experience, along with 3+ years in a Customer Success Manager role within a Managed Services environment. Knowledge of IT systems, security, and ITIL is preferred.
Experience Required
Minimum 2 year(s)
Rehab Services Technician at Illinois Bone and Joint Institute LLC
Glenview, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication, Time Management, Detail Oriented, Professionalism, Teamwork, Exercise Programs, Hipaa Compliance, Clerical Duties, Inventory Management, Patient Care, Clinic Maintenance, Flexibility, Initiative, Verbal Communication, Written Communication
Specialization
Candidates must be at least 16 years old and currently enrolled in or graduated from high school. They should have a minimum availability of 10 hours per week and possess effective communication and time management skills.
Rehab Services Technician at Illinois Bone and Joint Institute LLC
Chicago, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication, Time Management, Detail Oriented, Professionalism, Teamwork, Exercise Programs, Patient Care, Hipaa Compliance, Clerical Duties, Inventory Management, Cleaning, Equipment Maintenance, Spanish Language, Flexibility, Positive Attitude
Specialization
Candidates must be at least 16 years old and currently enrolled in or graduated from high school. Bilingual Spanish is preferred, and a minimum availability of 20 hours per week is required.
Patient Services Manager at Illinois Bone and Joint Institute LLC
Bannockburn, Illinois, United States -
Full Time


Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency

Industry

Hospitals and Health Care

Description
Description Illinois Bone & Joint Institute Rehab Services is excited to announce a Patient Services Manager opportunity at our Bannockburn Physical and Occupational Therapy Services clinic. Illinois Bone & Joint Institute, LLC, is one of the largest independent physician-owned orthopedic practices in the United States, with 40 locations throughout Illinois and Indiana. More than 140 board-certified and fellowship-trained physicians and surgeons treat children and adults, with expertise in every orthopedic specialty. Benefits We offer a competitive compensation package that includes health, life, dental, and vision insurance, generous PTO accrual, as well as 401K, profit sharing, employee assistance program, and disability coverage. Summary The Patient Services Manager position is responsible for the overall daily front desk operations and supervision and development of administrative staff. The Patient Services Manager maintains a positive, professional, and team-oriented front desk environment. This role is accountable for front desk staff operational performance and stability. The Patient Services Manager exemplifies professionalism, sound judgment, operational expertise and customer service excellence in accordance with company core values and standards. Responsibilities Review of the analytics platform, provider schedules, and patient accounts weekly Ensure optimal patient access options via cross clinic collaboration and scheduling, work queue management, central scheduling team support, and involvement of the Manager Ensure that Front Desk team members are proficient in all front desk best practice operations as detailed in their respective Job Description Supervise and coach Front Desk team members to meet administrative metrics relative to visit capacity, collections, and new referral follow through Serve as administrative lead when issues require escalation/direction for resolution Meet with direct Manager to review status of clinic initiatives, analytics, goals and metrics weekly Develop relationship with the local Physician Administrator Manage the Performance Appraisal cycle of support staff Manage staff time off and coverage options Conduct on-site interviews of new hire support staff (as applicable) Manage all tasks as assigned on New Hire, Transfer and Termination processes Attend monthly management meetings and conference calls as required Communicate effectively with company staff and utilize/navigate company resources appropriately Participate as needed in special projects or other clinic coverage as requested Assist in maintaining a clean and safe work environment All other duties as assigned Requirements Competencies Leadership Initiative Communication Proficiency Relationship Building/Team Building Critical Thinking and Problem Solving Organizational Skills Technical Proficiency in practice management and physician/Rehab specific electronic health record software systems Work Environment Flexible to work opening and closing shifts, or any shift as determined by clinic needs Fast paced professional office setting Routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets, scanners, and fax machines Travel required for meetings or coverage= Education and Experience Requirements Bachelor's Degree or higher (Healthcare concentration preferred) or the equivalent of 3 years of customer service management experience (Healthcare background preferred) Displays professional and effective writing and verbal communication skills Versed in technical skills such as EMR software; Practice Management software; Windows; MS Office; Email access; internet navigation Typing speed minimum 40 words per minute Physical Requirements Ability to lift a maximum of 20 pounds to waist height Ability to be standing and sitting on a Frequent basis during the day Ability to work on a computer on a Frequent basis during the day This description is intended to provide only basic guidelines for meeting job requirements. Duties and responsibilities, experience, qualifications, skills, supervisory relationship, physical/mental demands, and environmental/ working conditions may change as needs evolve. Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week): medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.
Responsibilities
The Patient Services Manager is responsible for the overall daily front desk operations and supervision of administrative staff. This role ensures a positive front desk environment and is accountable for staff performance and operational stability.
Patient Services Manager at Illinois Bone and Joint Institute LLC
Bannockburn, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Mokena, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Channahon, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required.
Experience Required
Minimum 2 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
, , United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational skills and effective communication are essential for success in this position.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
, , United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Golf Services at Intown Golf Club
Houston, Texas, United States - Full Time
Skills Needed
Communication, People Skills, Hospitality, Golf Course Operations, Facility Cleanup, Customer Service
Specialization
Outstanding communication and people skills are required for this position. Availability to work different hours, including weekends, is also necessary.
Golf Services at Intown Golf Club
, , - Full Time
Skills Needed
Communication, People Skills, Hospitality, Golf Course Operations, Customer Service, Facility Maintenance
Specialization
Outstanding communication and people skills are essential for this role. Candidates should be available to work different hours, including weekends, days, and nights.
Bell Services at Westgate Resorts
Kissimmee, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Problem Solving, Teamwork, Time Management, Physical Stamina, Service Orientation
Specialization
Candidates must be able to stand for long periods and lift up to 50lbs. A valid FL State Driver’s License is required, along with strong communication skills and the ability to work weekends and holidays.
Software Engineering Manager, Account Services at Crunchyroll, LLC
San Francisco, California, United States - Full Time
Skills Needed
Cloud Native Applications, Backend Development, Microservices Architecture, Typescript, Go, Java, Python, Cloud Platforms, Aws, Azure, Google Cloud, Technical Tradeoffs, Communication, Team Management, Project Management, Devops, Mentoring
Specialization
Bachelor's degree in Computer Science or related field and 10+ years of engineering experience are required. Candidates should have 3+ years of experience managing engineering teams and proficiency in multiple programming languages.
Experience Required
Minimum 10 year(s)
Physician Advisory Services Operations Manager at Dane Street, LLC
, , United States - Full Time
Skills Needed
Communication Skills, Critical Thinking, Time Management, Customer Service, Performance Metrics, Staff Management, Financial Analysis, Quality Assurance, Client Interaction, Team Performance, Healthcare Knowledge, Insurance Knowledge, Report Delivery, Scheduling Best Practices, Physician Selection, Data Analysis
Specialization
An Associate’s or Bachelor’s Degree is preferred, along with business experience in healthcare and insurance settings. Strong communication skills and the ability to manage time efficiently are essential.
Experience Required
Minimum 5 year(s)
Senior People Services Specialist (Contract) at Crunchyroll, LLC
Dallas, Texas, United States - Full Time
Skills Needed
People Services, Operations, Leadership, Project Management, Workday, Data Analytics, Strategic Mindset, Best Practices
Specialization
Candidates should have 5+ years of experience in People Services/Operations and a bachelor's degree in a related field. Strong leadership, project management skills, and in-depth knowledge of Workday and data analytics are essential.
Experience Required
Minimum 5 year(s)
Customer Sucess Manager - Managed Services (MSP) at Sparkhound, LLC
St. George, Louisiana, United States - Full Time
Skills Needed
Customer Success, Managed Services, It Ecosystems, Technical Roadmap, Client Satisfaction, Communication, Collaboration, Documentation, It Security, Network Administration, Server Virtualization, Itil, Disaster Recovery, Problem Solving, Time Management, Leadership
Specialization
Candidates should have a BS degree in a related field or equivalent experience, along with 3+ years in a Customer Success Manager role within a Managed Services environment. Knowledge of IT systems, security, and ITIL is preferred.
Experience Required
Minimum 2 year(s)
Rehab Services Technician at Illinois Bone and Joint Institute LLC
Glenview, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication, Time Management, Detail Oriented, Professionalism, Teamwork, Exercise Programs, Hipaa Compliance, Clerical Duties, Inventory Management, Patient Care, Clinic Maintenance, Flexibility, Initiative, Verbal Communication, Written Communication
Specialization
Candidates must be at least 16 years old and currently enrolled in or graduated from high school. They should have a minimum availability of 10 hours per week and possess effective communication and time management skills.
Rehab Services Technician at Illinois Bone and Joint Institute LLC
Chicago, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication, Time Management, Detail Oriented, Professionalism, Teamwork, Exercise Programs, Patient Care, Hipaa Compliance, Clerical Duties, Inventory Management, Cleaning, Equipment Maintenance, Spanish Language, Flexibility, Positive Attitude
Specialization
Candidates must be at least 16 years old and currently enrolled in or graduated from high school. Bilingual Spanish is preferred, and a minimum availability of 20 hours per week is required.
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