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Managed Services Engineer I at HEARTLAND BUSINESS SYSTEMS LLC
Overland Park, Kansas, United States - Full Time
Skills Needed
Active Listening, Adaptability, Assertiveness, Conflict Resolution, Decision Making, Delegating Responsibility, Honesty / Integrity, Innovative, Problem Solving, Relationship Building, Resource Management, Strategic Planning, Time Management, Troubleshooting, Customer Service, Network Administration
Specialization
Candidates should have 1-3 years of experience in IT service roles, with a focus on systems and network administration. An associate degree in a technology-related field is required, along with strong troubleshooting skills and a customer-focused approach.
Experience Required
Minimum 2 year(s)
Managed Services Engineer I at HEARTLAND BUSINESS SYSTEMS LLC
Little Chute, Wisconsin, United States - Full Time
Skills Needed
Active Listening, Adaptability, Assertiveness, Conflict Resolution, Decision Making, Delegating Responsibility, Honesty / Integrity, Innovative, Problem Solving, Relationship Building, Resource Management, Strategic Planning, Time Management, Troubleshooting, Customer Service, Network Administration
Specialization
Candidates should have 1-3 years of experience in IT service roles, with a focus on systems and network administration. An associate degree in a technology-related field is required, along with strong troubleshooting and customer service skills.
Experience Required
Minimum 2 year(s)
Client Services Coordinator at Teksystems Global Services LLC
Town of Oyster Bay, New York, United States - Full Time
Skills Needed
Microsoft Excel, Data Entry, Emailing, Organizing, Time Management, Faxing, Copiers, Phone Systems, Communication Skills, Hipaa Regulations, Typing, Software Programs
Specialization
A high school diploma or equivalent is required, along with a minimum of one year of clerical experience. Experience in a medical office or insurance industry is highly preferred.
Patient Services Manager at Illinois Bone and Joint Institute LLC
Mokena, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Chicago, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency, Customer Service
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Bilingual Spanish is required, along with proficiency in electronic health record software and strong communication skills.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Bannockburn, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Mokena, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Channahon, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required.
Experience Required
Minimum 2 year(s)
Golf Services at Intown Golf Club
, , - Full Time
Skills Needed
Communication, People Skills, Hospitality, Golf Course Operations, Customer Service, Facility Maintenance
Specialization
Outstanding communication and people skills are essential for this role. Candidates should be available to work different hours, including weekends, days, and nights.
Bell Services at Westgate Resorts
Kissimmee, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Problem Solving, Teamwork, Time Management, Physical Stamina, Service Orientation
Specialization
Candidates must be able to stand for long periods and lift up to 50lbs. A valid FL State Driver’s License is required, along with strong communication skills and the ability to work weekends and holidays.
Golf Services at Intown Golf Club
Houston, Texas, United States - Full Time
Skills Needed
Communication, People Skills, Hospitality, Golf Course Operations, Facility Cleanup, Customer Service
Specialization
Outstanding communication and people skills are required for this position. Availability to work different hours, including weekends, is also necessary.
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational skills and effective communication are essential for success in this position.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
, , United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
, , United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Software Engineering Manager, Account Services at Crunchyroll, LLC
San Francisco, California, United States - Full Time
Skills Needed
Cloud Native Applications, Backend Development, Microservices Architecture, Typescript, Go, Java, Python, Cloud Platforms, Aws, Azure, Google Cloud, Technical Tradeoffs, Communication, Team Management, Project Management, Devops, Mentoring
Specialization
Bachelor's degree in Computer Science or related field and 10+ years of engineering experience are required. Candidates should have 3+ years of experience managing engineering teams and proficiency in multiple programming languages.
Experience Required
Minimum 10 year(s)
Managed Services Engineer I at HEARTLAND BUSINESS SYSTEMS LLC
Overland Park, Kansas, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Active Listening, Adaptability, Assertiveness, Conflict Resolution, Decision Making, Delegating Responsibility, Honesty / Integrity, Innovative, Problem Solving, Relationship Building, Resource Management, Strategic Planning, Time Management, Troubleshooting, Customer Service, Network Administration

Industry

IT Services and IT Consulting

Description
Description Position Summary: This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment. Roles and Responsibilities/ Essential Functions: Perform proactive maintenance duties such as switch/firewall/routers upgrades, server patches, workstation patches, firewall rules, etc. Remote application and hardware support for workstations, switches, routers, firewalls, servers, and storage. Monitor and analyze customer networks, systems, backups, and security appliances. Work with customer’s primary field engineer to perform work on an as needed basis. Contribute and enhance internal department process/system documentation. Follow policies and procedures on a department and per client basis. Monitor email and phone for client communications and respond in a timely manner. Maintain up to date records of customer technical information as it relates to servers, applications, infrastructure, and remote support instructions. Be part of an on-call after-hours rotation with other members of the team one (1) week at a time. Ability to travel to customer sites to provide end user support. Minimum of 75% utilization per fiscal year prorated based on start date. These requirements will be balanced against professional development and on the job training. Utilization metrics will be re-evaluated on an annual basis. Perform other duties, as assigned. Requirements Competencies Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others. Adaptability – Ability to adapt to change in the workplace. Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Conflict Resolution – Ability to deal with others in an antagonistic situation. Decision Making – Ability to make critical decisions while following company procedures. Delegating Responsibility – Ability to allocate authority and/or task responsibility to appropriate people. Honesty / Integrity – Ability to be truthful and be credible in the workplace. Innovative – ability to look beyond the standard solutions Problem Solving – Ability to find a solution for or to deal proactively with work-related problems. Relationship Building – Ability to effectively build relationships with customers and co-workers. Resource Management – Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel. Strategic Planning – ability to develop a vision for the future and create a culture in which the long-range goals can be achieved. Time Management – Ability to utilize the available time to organize and complete work within given deadlines. Required Experience: 1-3 years’ experience working in an IT service role, systems administration, and network administration. Preferred Experience: 3-5 years’ experience troubleshooting Microsoft Windows endpoints in domain and workgroup environment. 1-3 years’ experience working in a customer facing IT service role Intermediate knowledge of the following: Microsoft Windows Operating System, core server administration within Microsoft Windows Server, Mac OS, Mobile operating system (apple iOS and Android) Intermediate knowledge of Microsoft Windows Desktop & Server Operating System. Required Skills, Education and/ or Certifications: Associate degree in a technology-related field or a combination of education and relevant experience Strong troubleshooting and analytical skills with a customer-focused approach to resolving technical issues Proven experience effectively addressing customer concerns through clear communication and a service-first mindset Preferred Skills, Education and/ or Certifications: Bachelor’s degree in technology related field. Two or more of the following certifications: A+, Network +, Server+, Microsoft O365 or Azure certifications, Cisco Certification Technician (CCT) Intermediate knowledge of Cisco, HP, Palo Alto networking infrastructure, ConnectWise Manage and Automate, VMware, vSphere, and LogicMonitor, Veem Backup Equal Opportunity Employer - Including Disabled and Veterans #HBS
Responsibilities
The Managed Services Engineer I provides IT services including desktop and application support, as well as administrative duties for servers and networking equipment. This role involves proactive maintenance, remote support, and monitoring of customer networks and systems.
Managed Services Engineer I at HEARTLAND BUSINESS SYSTEMS LLC
Overland Park, Kansas, United States - Full Time
Skills Needed
Active Listening, Adaptability, Assertiveness, Conflict Resolution, Decision Making, Delegating Responsibility, Honesty / Integrity, Innovative, Problem Solving, Relationship Building, Resource Management, Strategic Planning, Time Management, Troubleshooting, Customer Service, Network Administration
Specialization
Candidates should have 1-3 years of experience in IT service roles, with a focus on systems and network administration. An associate degree in a technology-related field is required, along with strong troubleshooting skills and a customer-focused approach.
Experience Required
Minimum 2 year(s)
Managed Services Engineer I at HEARTLAND BUSINESS SYSTEMS LLC
Little Chute, Wisconsin, United States - Full Time
Skills Needed
Active Listening, Adaptability, Assertiveness, Conflict Resolution, Decision Making, Delegating Responsibility, Honesty / Integrity, Innovative, Problem Solving, Relationship Building, Resource Management, Strategic Planning, Time Management, Troubleshooting, Customer Service, Network Administration
Specialization
Candidates should have 1-3 years of experience in IT service roles, with a focus on systems and network administration. An associate degree in a technology-related field is required, along with strong troubleshooting and customer service skills.
Experience Required
Minimum 2 year(s)
Client Services Coordinator at Teksystems Global Services LLC
Town of Oyster Bay, New York, United States - Full Time
Skills Needed
Microsoft Excel, Data Entry, Emailing, Organizing, Time Management, Faxing, Copiers, Phone Systems, Communication Skills, Hipaa Regulations, Typing, Software Programs
Specialization
A high school diploma or equivalent is required, along with a minimum of one year of clerical experience. Experience in a medical office or insurance industry is highly preferred.
Patient Services Manager at Illinois Bone and Joint Institute LLC
Mokena, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Chicago, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency, Customer Service
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Bilingual Spanish is required, along with proficiency in electronic health record software and strong communication skills.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Bannockburn, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Mokena, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Channahon, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required.
Experience Required
Minimum 2 year(s)
Golf Services at Intown Golf Club
, , - Full Time
Skills Needed
Communication, People Skills, Hospitality, Golf Course Operations, Customer Service, Facility Maintenance
Specialization
Outstanding communication and people skills are essential for this role. Candidates should be available to work different hours, including weekends, days, and nights.
Bell Services at Westgate Resorts
Kissimmee, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Problem Solving, Teamwork, Time Management, Physical Stamina, Service Orientation
Specialization
Candidates must be able to stand for long periods and lift up to 50lbs. A valid FL State Driver’s License is required, along with strong communication skills and the ability to work weekends and holidays.
Golf Services at Intown Golf Club
Houston, Texas, United States - Full Time
Skills Needed
Communication, People Skills, Hospitality, Golf Course Operations, Facility Cleanup, Customer Service
Specialization
Outstanding communication and people skills are required for this position. Availability to work different hours, including weekends, is also necessary.
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational skills and effective communication are essential for success in this position.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
, , United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
, , United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Assistant Security Manager - Farnek Services LLC at Qureos Inc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Organizational Awareness, Professionalism, Team Leadership, Operational Planning, Customer Service Excellence, Adaptability, Effective Communication
Specialization
A bachelor's degree is required along with a minimum of 6 years of experience in a similar role. Strong organizational, leadership, and customer service skills are essential.
Experience Required
Minimum 5 year(s)
Software Engineering Manager, Account Services at Crunchyroll, LLC
San Francisco, California, United States - Full Time
Skills Needed
Cloud Native Applications, Backend Development, Microservices Architecture, Typescript, Go, Java, Python, Cloud Platforms, Aws, Azure, Google Cloud, Technical Tradeoffs, Communication, Team Management, Project Management, Devops, Mentoring
Specialization
Bachelor's degree in Computer Science or related field and 10+ years of engineering experience are required. Candidates should have 3+ years of experience managing engineering teams and proficiency in multiple programming languages.
Experience Required
Minimum 10 year(s)