DESCRIPTION

Enrollment Management (EM) is a multi-unit department within the Office of the Executive Vice Chancellor-Academic Affairs. The department is led by the Associate Vice Chancellor for Enrollment Management (AVC EM), who serves as the Chief Enrollment Officer and Chief Outreach Officer of the University. EM comprises multiple high-profile, core functional units including: the Office of Undergraduate Admissions, Office of the Registrar, Financial Aid & Scholarships Office, Cal-SOAP, Creative Services, Enrollment Analytics, and the Business Office. We work to advance the academic and public service missions of UC San Diego by ensuring equitable access to education and empowering students throughout their educational journeys.
The Financial Aid and Scholarships (FAS) Office works collaboratively with the rest of Enrollment Management and other campus partners to support students from their recruitment, initial enrollment and through degree completion. The office works to ensure all admitted and continuing students have adequate financial resources available to attend UC San Diego. The FAS Office administers over $550 million in support to undergraduate students and $15 million to graduate/professional level students (excluding Health Sciences). About 70% of undergraduates receive some form of support, with this number growing each year. The staff provides outreach services, counseling, eligibility and verification determination, budgeting, awarding, reconciliation of payments, and federal, state, and university reporting. Under the general supervision of the Associate Director of Financial Aid, Business Systems, the Business Process Analyst is a project leader responsible for functions that are of major scope and complexity including developing, implementing, maintaining and executing financial aid and scholarship in-house systems for the Financial Aid and Scholarships Office.

POSITION OVERVIEW:

In this role, the incumbent applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. The Business Process and Data Analyst utilizes third party software such as Slate CRM and Microsoft Access to support critical business processes including but not limited to the College Financing Plan (CFP) calculations for preparing student aid offers; origination and processing of Alternative Loans; and Satisfactory Academic Process (SAP) monitoring.
Skills and knowledge include strong technical knowledge and experience in similar student systems environment, project management experience, and excellent written and verbal skills. Actual experience in scheduling, executing, and maintaining in house systems and business processes as well as quality control analysis and comprehensive testing and reporting is required.
This is a one-year contract position providing backfill support for the Student Information System Enterprise System Renewal (SIS ESR) with high likelihood for a multiple year commitment.
~ Cover letter highly recommended for a complete application.

QUALIFICATIONS

• Bachelor’s degree in related area and 3 years of relevant experience, and / or combination of equivalent education / experience / training.
• Thorough knowledge of business and process analysis functions. Demonstrated knowledge of financial aid business processes.
• Thorough Knowledge of related areas of IT. Demonstrated superior understanding of logic, understanding of advanced computer systems and automated data processing and web based technology, including a general knowledge of current development and technology in the data processing/telecommunications field, knowledge of computer interface media, data communication and their data formatting, storage, transporting, and backup capabilities.
• Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture.
• In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
• Demonstrated ability to work with others from diverse backgrounds.
• Thorough knowledge of business processes and procedures. Ability to consult with, understand and interpret users’ data needs and develop new business processes using third party software to meet those needs. (For example, analysis, projection studies and statistical reports.)
• Demonstrated testing and test planning skills. Demonstrated experience with difficult beta testing and quality assurance for program/module enhancements and modifications to support complex financial aid business processes.
• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization. Ability to train users in a positive and thorough manner on the use of software support tools, automated systems, data transfer and IBM mainframe access. Excellent interpersonal skills including tact, diplomacy, and flexibility to communicate in a helpful, effective and informative manner in person, by telephone, and by email.
• Strong technical knowledge and experience in the development, implementation and maintenance of administrative and student service information systems in a pc-based network environment.
• Proven project leadership ability and experience in organizing the work of several staff engaged in the development, implementation and maintenance of sophisticated networked applications.
• Demonstrated experience in quality control processes and analytical review of data and processes to ensure accuracy of outcomes.
• Knowledge of student information systems and related financial systems that are required to deliver mission critical services.
• Demonstrated knowledge of their party tools such as SQL and Access.
• Demonstrated ability to adapt to frequent interruptions and a fluctuating workload, including the ability to work under pressure to meet deadlines while handling multiple priorities.

IF EMPLOYED BY THE UNIVERSITY OF CALIFORNIA, YOU WILL BE REQUIRED TO COMPLY WITH OUR POLICY ON VACCINATION PROGRAMS, WHICH MAY BE AMENDED OR REVISED FROM TIME TO TIME. FEDERAL, STATE, OR LOCAL PUBLIC HEALTH DIRECTIVES MAY IMPOSE ADDITIONAL REQUIREMENTS.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Please refer the Job description for details