COMPANY OVERVIEW

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

TRAVEL REQUIREMENTS

10-25%

TYPICAL JOB RESPONSIBILITIES WILL INCLUDE:

• Production of outline system designs and specifications: including overall architectures, typologies, configuration databases
• Production of design documentation for networks and networking technology within the Infrastructure as a Service hosted solutions. Specification of user/system interfaces, including validation and error correction procedures, processing rules, access, security and audit controls.
• Assessment of associated risks, and specification of recovery routines and contingency procedures. Translation of logical designs into physical designs.
• Undertaking of routine installations and de-installations of items of hardware and/or software. Responsibility to take action to ensure targets are met within established safety and quality procedures, including, where appropriate, handover to the client.
• Conducting tests of hardware and/or software using supplied test procedures and diagnostic tools. Correction of malfunctions, calling on other experienced colleagues and external resources if required.
• Documentation of details of all hardware/software items that have been installed and removed.
• Initiation and monitoring of actions to investigate and resolve problems in systems and services. Assisting with the implementation of agreed remedies and preventative measures.
• Specification of user/system interfaces, and translation of logical designs into physical designs taking account of target environment, performance requirements and existing systems.
• Production of detailed designs and documents all work using required standards, methods and tools, including prototyping tools where appropriate.

The scope of this senior role is concerned with designing, building, maintaining and supporting the core platform which hosts these mission critical applications. This includes:

• the base physical hardware (servers, switches, firewalls, storage, etc.) within our data centres
• the networking, routing, firewalling and general traffic management within our hosted platform
• the ingress/egress routes into our hosted platform (such as third party private circuits; internet connections; VPNs; etc.)
• the security and accreditation of the hosted platform, including ensuring that we maintain our annual IT Health Check (ITHC) and national accreditations
• the uptime and performance of the base platform (inc. hardware and network performance) in line with our customer expectations for mission critical systems
• technical documentation sets associated with the hosted platform
• management of the team 24/7 on-call rot