Make your mark at Comcast - a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

JOB SUMMARY

We’re a passionate, collaborative team building Celestial Customer Space—a cutting-edge platform that leverages AI to help Comcast employees better serve millions of customers each month. This multi-channel tool supports chat and voice agents in call centers, front-line workers in retail stores, and technicians in the field. Built with a .NET backend and ReactJS frontend, the application uses real-time technologies to proactively suggest actions and provide agentic tasks that help resolve customer needs efficiently and effectively. Our team is deeply integrated with product and business stakeholders, working in a highly collaborative and supportive environment. We value creativity, trust, and a shared drive to build meaningful software that makes a real impact. If you’re excited about applying AI and LLMs to real-world problems—without the hype—and want to build cool, customer-focused solutions, we’d love to have you join us.

PREFERRED SKILLS:

• Experience working with real-time systems or agentic task flows
• Exposure to cloud-native development and deployment practices
• Familiarity with integrating third-party tools and services into enterprise platforms

SKILLS:

Microsoft .NET; Java; React.js
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

EDUCATION

Bachelor’s Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

RELEVANT WORK EXPERIENCE

2-5 Year

• Contribute to both front-end and backend development of Celestial Customer Space
• Collaborate with cross-functional teams to integrate existing tools and optimize user experiences
• Build scalable, maintainable, and high-performance features using modern web technologies
• Apply AI-powered development tools like GitHub Copilot to accelerate productivity and improve code quality
• Participate in design discussions, code reviews, and agile ceremonies
• Help shape the future of customer experience at Comcast