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Canopy Growth Corporation Jobs overseas

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About 6694 results in (3) seconds
Internal Dispute Resolution and Quality Assurance Case Manager at Commonwealth Superannuation Corporation CSC
Canberra, Australian Capital Territory, Australia - Full Time
Skills Needed
Case Management
Qualification
Graduate
Special Education Assistant - Resource/General Education at Evansville Vanderburgh School Corporation
Evansville, IN 47713, USA - Full Time
Skills Needed
Strategic Improvement, Textbooks, Ged, Probability, High Pressure, Writing, Vendors, Professional Development, Groups, General Correspondence, Disabilities, Statistical Inference
Qualification
Diploma
Insurance Specialist at Manitoba Agricultural Services Corporation
Headingley, MB, Canada - Full Time
Skills Needed
Sharepoint, Powerpoint, Secondary Education, Regulations, Microsoft Products, Agriculture, Onedrive, Excel, Outlook, Customer Service, English
Specialization
Agriculture and related experience or an equivalent combination of related education and experience may be considered
Qualification
Diploma
Accounting Representative at Municipal Property Assessment Corporation
Pickering, ON L1V 0C4, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Videographer & Editor at Jas Oberoi Personal Real Estate Corporation
White Rock, BC, Canada - Full Time
Skills Needed
Content Strategy, Photography
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Relationship Manager Lending (12 month Term Certain) at Agriculture Financial Services Corporation
Olds, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Client Education - Information Specialist at Alberta Pensions Services Corporation APS
Edmonton, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Adult education or a related field
Qualification
Trade Certificate
Experience Required
Minimum 2 year(s)
Pre-K Special Education Resource Teacher at ClarkPleasant Community School Corporation
Greenwood, IN 46143, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Finance Business Partner at Commonwealth Superannuation Corporation CSC
Sydney, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Specialization
Finance accounting or commerce
Qualification
Graduate
Senior Software Engineer at Systems Engineering Solutions Corporation
Huntsville, Alabama, USA - Full Time
Skills Needed
Python, Writing, Javascript, Root Cause, Html, Operations, Communications, High Proficiency, Quantitative Management, Java, Mathematics, Business Acumen, Testing, Soft Skills, Code, Computer Science, Maintenance, Css, Leadership, Data Processing, Teamwork
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Administrative Assistant at Condor Integrity Professional Corporation
Calgary, AB, Canada - Full Time
Skills Needed
Bookkeeping, English, Technology, Quickbooks, Microsoft Office, Quickbooks Online, Accounting Software
Qualification
Graduate
Experience Required
Minimum 1 year(s)
COOK - FILIPINO CUISINE at National Corporation for Tourism and Hotels
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Executive, Media & Digital Business at SUMITOMO CORPORATION ASIA OCEANIA PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
High Proficiency, Japanese, Communication Skills, Powerpoint, Excel, Working Experience
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customs Compliance Manager at PNA Panasonic Corporation of North America
De Soto, KS 66018, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Front Desk Agent Part Time at Linchris Hotel Corporation Allegria Hotel
Long Beach, NY 11561, USA - Full Time
Skills Needed
Computer Skills, Ged, English
Qualification
Diploma
Secretary III - Recreation & Culture (Temporary Full TIme 12-16 Months) at The Corporation of The City of Elliot Lake
Elliot Lake, ON, Canada - Full Time
Skills Needed
Interpersonal Skills, Management Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Accounting Specialist, T&R at Boos Associates a Professional Corporation
Fresno, CA 93704, USA - Full Time
Skills Needed
Financial Statements, Reporting, Due Diligence, Financial Research, Reviews, Financial Analysis, Preparation, Communication Skills, Attorneys, Capital Iq
Specialization
Accounting or finance or equivalent industry experience (defined below required
Qualification
Graduate
Junior Systems Developer - Temporary Assignment up to 18 Months at Municipal Property Assessment Corporation
Pickering, ON L1V 0C4, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
It with a focus on programming and systems development
Qualification
Graduate
COMMERCIAL LITIGATION LAWYER at Sampogna Law Firm Professional Corporation
North York, ON M6A 2W4, Canada - Full Time
Skills Needed
Settlement Conferences, Legal Research, Pleadings, File Management, Justice, Preparation, Settlement Agreements, Jurisdiction
Qualification
Graduate
Planner and Scheduler at Grampians Wimmera Mallee Water Corporation
Horsham, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Internal Dispute Resolution and Quality Assurance Case Manager at Commonwealth Superannuation Corporation CSC
Canberra, Australian Capital Territory, Australia -
Full Time

Start Date

Immediate

Expiry Date

30 Sep, 25

Salary

0.0

Posted On

20 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Case Management

Industry

Outsourcing/Offshoring

Description

Posted: 19/08/2025
Closing Date: 31/08/2025
Job Type: Fixed Term
Location: Canberra
Job Category: Call Centre and Customer Service,Insurance & Superannuation

JOB DESCRIPTION

  • Job title: Internal Dispute Resolution and Quality Assurance Case Manager
  • Position Type: Fixed Term Contract – 12 months
  • Location: CSC will consider all locations across Australia
  • Summary: We are seeking resilient and motivated individuals who are passionate about solving problems for customers whilst delivering the best possible outcomes within frameworks, legislation and regulations.
Responsibilities

ABOUT THE ROLE

At CSC, we’re driven by a customer-first mindset and a commitment to continuous improvement. We’re looking for an IDR Case Manager & Quality Assurance Case Manager to join our collaborative, future-focused team and play a key role in resolving customer issues while strengthening the quality of our services.
You will be responsible for both managing and resolving complex customer complaints and disputes and ensuring the quality and compliance of customer interactions and processes. You’ll work across all CSC schemes and products, balancing customer satisfaction, regulatory compliance and continuous improvement.

KEY RESPONSIBILITIES

  • Investigate and resolve formal complaints within service levels, gathering data, reviewing legislation, engaging stakeholders, and preparing clear responses
  • Manage cases end-to-end, ensuring timely complaint resolution that aligns with CSC’s guidelines and regulatory requirements
  • Conduct quality assurance checks on calls, emails, and processes through coaching, self-assessment, observation, and calibration
  • Analyse complaint and QA data to identify systemic issues, recommend improvements, and enhance customer outcomes
  • Provide constructive, confidential feedback to teams and leaders to drive continuous improvement
  • Track and report on QA performance, highlighting findings and development priorities

TO APPLY FOR THIS OPPORTUNITY, PLEASE SUBMIT YOUR APPLICATION VIA THE APPLY LINK IN THIS ADVERTISEMENT, INCLUDING YOUR RESUME AND A COVER LETTER ADDRESSING WHY YOU ARE INTERESTED IN THIS ROLE AND HOW YOUR EXPERIENCE ALIGNS WITH CASE MANAGEMENT OF COMPLAINTS AND QUALITY ASSURANCE.

To ensure all applications are considered in the review process, we request you to please apply through the advertised links only.
Applications close: Sunday 31 August 2025
For any other questions about this role, contact recruitment@csc.gov.au.
Internal Dispute Resolution and Quality Assurance Case Manager at Commonwealth Superannuation Corporation CSC
Canberra, Australian Capital Territory, Australia - Full Time
Skills Needed
Case Management
Qualification
Graduate
Special Education Assistant - Resource/General Education at Evansville Vanderburgh School Corporation
Evansville, IN 47713, USA - Full Time
Skills Needed
Strategic Improvement, Textbooks, Ged, Probability, High Pressure, Writing, Vendors, Professional Development, Groups, General Correspondence, Disabilities, Statistical Inference
Qualification
Diploma
Insurance Specialist at Manitoba Agricultural Services Corporation
Headingley, MB, Canada - Full Time
Skills Needed
Sharepoint, Powerpoint, Secondary Education, Regulations, Microsoft Products, Agriculture, Onedrive, Excel, Outlook, Customer Service, English
Specialization
Agriculture and related experience or an equivalent combination of related education and experience may be considered
Qualification
Diploma
Accounting Representative at Municipal Property Assessment Corporation
Pickering, ON L1V 0C4, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Videographer & Editor at Jas Oberoi Personal Real Estate Corporation
White Rock, BC, Canada - Full Time
Skills Needed
Content Strategy, Photography
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Relationship Manager Lending (12 month Term Certain) at Agriculture Financial Services Corporation
Olds, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Client Education - Information Specialist at Alberta Pensions Services Corporation APS
Edmonton, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Adult education or a related field
Qualification
Trade Certificate
Experience Required
Minimum 2 year(s)
Pre-K Special Education Resource Teacher at ClarkPleasant Community School Corporation
Greenwood, IN 46143, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Finance Business Partner at Commonwealth Superannuation Corporation CSC
Sydney, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Specialization
Finance accounting or commerce
Qualification
Graduate
Senior Software Engineer at Systems Engineering Solutions Corporation
Huntsville, Alabama, USA - Full Time
Skills Needed
Python, Writing, Javascript, Root Cause, Html, Operations, Communications, High Proficiency, Quantitative Management, Java, Mathematics, Business Acumen, Testing, Soft Skills, Code, Computer Science, Maintenance, Css, Leadership, Data Processing, Teamwork
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Administrative Assistant at Condor Integrity Professional Corporation
Calgary, AB, Canada - Full Time
Skills Needed
Bookkeeping, English, Technology, Quickbooks, Microsoft Office, Quickbooks Online, Accounting Software
Qualification
Graduate
Experience Required
Minimum 1 year(s)
COOK - FILIPINO CUISINE at National Corporation for Tourism and Hotels
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Executive, Media & Digital Business at SUMITOMO CORPORATION ASIA OCEANIA PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
High Proficiency, Japanese, Communication Skills, Powerpoint, Excel, Working Experience
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customs Compliance Manager at PNA Panasonic Corporation of North America
De Soto, KS 66018, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Front Desk Agent Part Time at Linchris Hotel Corporation Allegria Hotel
Long Beach, NY 11561, USA - Full Time
Skills Needed
Computer Skills, Ged, English
Qualification
Diploma
Secretary III - Recreation & Culture (Temporary Full TIme 12-16 Months) at The Corporation of The City of Elliot Lake
Elliot Lake, ON, Canada - Full Time
Skills Needed
Interpersonal Skills, Management Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Accounting Specialist, T&R at Boos Associates a Professional Corporation
Fresno, CA 93704, USA - Full Time
Skills Needed
Financial Statements, Reporting, Due Diligence, Financial Research, Reviews, Financial Analysis, Preparation, Communication Skills, Attorneys, Capital Iq
Specialization
Accounting or finance or equivalent industry experience (defined below required
Qualification
Graduate
Junior Systems Developer - Temporary Assignment up to 18 Months at Municipal Property Assessment Corporation
Pickering, ON L1V 0C4, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
It with a focus on programming and systems development
Qualification
Graduate
COMMERCIAL LITIGATION LAWYER at Sampogna Law Firm Professional Corporation
North York, ON M6A 2W4, Canada - Full Time
Skills Needed
Settlement Conferences, Legal Research, Pleadings, File Management, Justice, Preparation, Settlement Agreements, Jurisdiction
Qualification
Graduate
Planner and Scheduler at Grampians Wimmera Mallee Water Corporation
Horsham, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate