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Customer Success & Retention Account Manager at Curve Dental
Provo, Utah, United States - Full Time
Skills Needed
Customer Success, Retention, Time Management, Communication Skills, Relationship Building, Saas Experience, Salesforce, Jira, Technical Support, Dental Software, Problem Solving, Client Adoption, Upselling, Reporting, Documentation, Team Collaboration
Specialization
Candidates should have at least 1 year of experience in customer success, training, or technical support, preferably in a dental software environment. A high school diploma or equivalent is required, with additional experience in dental practice or accounting applications preferred.
Public Relations Associate at Alphabe Insight Inc
Washington, District of Columbia, United States - Full Time
Skills Needed
Public Relations, Communication, Strategy, Reputation Management, Media Relations, Event Planning, Report Preparation, Brand Messaging, Organizational Skills, Multitasking, Creativity, Attention To Detail
Specialization
A bachelor's degree in Communications, Public Relations, Journalism, or a related field is required. Candidates should possess excellent communication skills and the ability to manage multiple projects under deadlines.
Employer Branding Officer at Catalyst
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Employer Branding, Hr Communication, General Affairs, Content Creation, Social Media, Event Coordination, Collaboration, Communication Skills, Creativity, Attention To Detail, Multitasking, Integrity, Initiative
Specialization
A minimum of a bachelor's degree in any field, preferably in Communication, Management, or Psychology is required. Candidates should have at least one year of experience in Employer Branding, HR Communication, or General Affairs.
SEO Specialist, Technical Emphasis at StatBid
Davao City, Davao Region, Philippines - Full Time
Skills Needed
Technical Seo, Screaming Frog, Google Search Console, Ga4, Sem Rush, Google Suite, Excel, Google Sheets, Documentation, On Page Seo, Performance Tracking, Keyword Optimization, Content Execution, Collaboration, Communication, Learning
Specialization
2 years of experience in Technical SEO is required, along with familiarity with various SEO tools and strong documentation skills. Candidates must be available for full-time work during day shifts in Philippine time.
Experience Required
Minimum 2 year(s)
Teknisi Alat Dapur at MidPlaza Holding
Kuta, Bali, Indonesia - Full Time
Skills Needed
Troubleshooting, Problem Solving, Technical Knowledge, Communication Skills, Equipment Maintenance, Inspection, Inventory Management, Safety Procedures
Specialization
Candidates should have at least 1 year of experience as a kitchen equipment technician or in a related field. A good understanding of commercial kitchen equipment and strong troubleshooting skills are essential.
Garden Shop Assistant at Stew Leonard's
Paramus, New Jersey, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Multi Tasking, Problem Solving, Teamwork, Work Ethic, Interpersonal Skills
Specialization
Knowledge of plants is a plus, but not required. Candidates should demonstrate safe usage of tools and have good customer service and communication skills.
Christmas Tree Merchandiser at Stew Leonard's
Danbury, Connecticut, United States - Full Time
Skills Needed
Customer Service, Team Player, Adaptability, Communication, Organization, Flexibility
Specialization
Candidates should be adaptable and quick to change with the seasons, and must be able to communicate effectively with customers. A positive attitude and teamwork are essential.
Deli Host at Stew Leonard's
Paramus, New Jersey, United States - Full Time
Skills Needed
Customer Service, Communication, Self Motivation, Health Regulations, Sanitation, Safety
Specialization
An enthusiastic personality and excellent customer service skills are essential. No prior experience is required, but candidates must be able to follow health, sanitation, and safety regulations.
Seasonal Produce Production Assistant at Stew Leonard's
Clifton, New Jersey, United States - Full Time
Skills Needed
Great Work Ethic, Problem Solver, Self Motivator, Flexible, Honest, Great Customer Service, Good Oral Communication
Specialization
This is an entry-level position with no prior experience required. Candidates must be at least 18 years old and available for weekends and closing shifts.
Culinary Assistant at Stew Leonard's
Danbury, Connecticut, United States - Full Time
Skills Needed
Food Preparation, Cooking, Customer Service, Communication, Teamwork, Problem Solving, Self Motivation, Flexibility, Honesty
Specialization
Candidates must be at least 18 years old and have a high school diploma or equivalent. Two weeks of training will be provided, and excellent customer service and communication skills are essential.
Associate Manager, Strategic Partnerships Centre of Excellence (Bangkok-Bas at Agoda
Bangkok, , Thailand - Full Time
Skills Needed
Numerical Skills, Analytical Skills, Critical Thinking, Strategic Thinking, Problem Solving, Stakeholder Management, Project Management, Data Processing, Sql, Tableau, B2b Travel Apis, Go To Market Initiatives, Revenue Optimization, Credit Risk Management, Commercial Initiatives, Business Strategy
Specialization
Candidates should possess strong numerical and analytical skills, along with the ability to lead cross-functional initiatives and deliver measurable outcomes. A minimum of 3 years of relevant experience in areas such as consulting, corporate strategy, or business operations is required.
Experience Required
Minimum 2 year(s)
Senior Manager, Strategic Partnerships Centre of Excellence (Bangkok-Based) at Agoda
Bangkok, , Thailand - Full Time
Skills Needed
Numerical Skills, Analytical Skills, Critical Thinking, Strategic Thinking, Problem Solving, Stakeholder Management, Project Management, Business Strategy, Operations Management, Data Processing, Revenue Optimization, Credit Risk Management, Commercial Initiatives, Api Connectivity, Go To Market Initiatives, Sql, Tableau
Specialization
Candidates should have strong numerical and analytical skills, with at least 5 years of experience in leading cross-functional initiatives. A background in consulting, corporate strategy, or business operations is preferred, along with the ability to manage stakeholders effectively.
Experience Required
Minimum 5 year(s)
Digital Sales Officer at Courtyard by Marriott Somerset KY
Qingdao, Shandong, China - Full Time
Skills Needed
Sales Techniques, Guest Loyalty, Up Selling, Customer Service, Communication, Teamwork, Problem Solving, Office Duties, Training, Motivation, Professional Appearance, Confidentiality, Relationship Building, Performance Monitoring, Attention To Detail, Time Management
Specialization
A high school diploma or G.E.D. equivalent is required, along with at least 2 years of related work experience. No supervisory experience or specific certifications are necessary.
Experience Required
Minimum 2 year(s)
ベーカリースタッフ　Bakery Staff/ANA InterContinental Tokyo at IHG Career
, , Japan - Full Time
Skills Needed
Baking, Bread Making, Culinary Skills, Food Preparation, Customer Service, Menu Development, Teamwork, Attention To Detail, Creativity, Time Management, Quality Control, Sanitation, Communication, Problem Solving, Adaptability, Technical Skills
Specialization
Candidates will have the opportunity to learn baking techniques from traditional methods to modern technologies. The environment is supportive for those with less experience to develop their skills.
Caregiver Morris Mon Fri 11am 3pm at Flawless Family Home Care
Morris, Illinois, United States - Full Time
Skills Needed
Caregiving, Companionship, Errands, Housekeeping, Meal Preparation
Specialization
Dependability is essential for this role. Experience in caregiving is preferred but not explicitly required.
Loan Coordinator - Commercial Term Lending at JPMC Candidate Experience page
Manila, National Capital District, Philippines - Full Time
Skills Needed
Analytical Skills, Problem Solving, Attention To Detail, Time Management, Business Communication, Credibility, Confidentiality, Commercial Real Estate Lending, Loan Documentation, Compliance, Stakeholder Management, Pipeline Management, Quality Assurance, Federal Lending Regulations, Entity Documents, Appraisals, Title Reports
Specialization
Candidates should possess strong analytical and problem-solving skills, with a keen attention to detail. A bachelor's degree is preferred, and familiarity with commercial real estate lending guidelines is beneficial.
Experience Required
Minimum 2 year(s)
Wealth Management, China Banker - Vice President at JPMC Candidate Experience page
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Wealth Management, Client Management, Stakeholder Management, Communication Skills, Organizational Skills, Risk Awareness, Team Player, Investment Advisory, Regulatory Knowledge, Client Relationship Management, Presentation Skills, Market Knowledge, Portfolio Management, Compliance, Networking, Strategic Thinking
Specialization
Candidates must have a bachelor's degree and at least 7 years of wealth management experience, with strong client and stakeholder management skills. Effective communication, organizational skills, and a high level of integrity are essential.
Experience Required
Minimum 5 year(s)
Senior Segment Application Engineer at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC
Shanghai, Shanghai, China - Full Time
Skills Needed
Electrical Engineering, Power System Engineering, Automation, Autocad, Etap, Power System Analysis, Medium Voltage Protection, Power Switching, Motor Starting, Low Voltage Distribution, Scada, Bms Monitoring, Market Insight, Customer Relationship Management, Technical Support, Project Coordination
Specialization
Candidates must have a postgraduate degree in relevant fields and at least 5 years of experience in the data center sector. Proficiency in AutoCAD and knowledge of power systems and related technologies are essential.
Experience Required
Minimum 5 year(s)
Maintenance at Method Co.
Charleston, South Carolina, United States - Full Time
Skills Needed
Plumbing, Electrical, Hvac, Carpentry, Painting, Landscaping, Problem Solving, Attention To Detail, Hand And Power Tools, Maintenance, Repairs, Safety Procedures, Communication, Teamwork, Independence, Flexibility
Specialization
Candidates must have a high school diploma or equivalent and at least 1 year of maintenance or handyman experience, preferably in a hotel setting. Basic knowledge of electrical, plumbing, HVAC, and mechanical systems is required, along with the ability to use hand and power tools safely.
Visual Lead - The Fashion Mall at Keystone at ALO
Indianapolis, Indiana, United States - Full Time
Skills Needed
Visual Merchandising, Leadership, Communication, Team Management, Sales Strategy, Inventory Control, Customer Service, Operational Functions, Product Presentation, Coaching, Feedback, Business Acumen, Scheduling, Performance Evaluation, Collaboration, Problem Solving
Specialization
Candidates should have 2+ years of experience in a client-centric sales environment and demonstrate strong leadership capabilities. Excellent communication skills and a self-motivated attitude are essential.
Experience Required
Minimum 2 year(s)
Customer Success & Retention Account Manager at Curve Dental
Provo, Utah, United States -
Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Retention, Time Management, Communication Skills, Relationship Building, SaaS Experience, SalesForce, JIRA, Technical Support, Dental Software, Problem Solving, Client Adoption, Upselling, Reporting, Documentation, Team Collaboration

Industry

Software Development

Description
The Customer Success/Retention Account Manager acts as the individual responsible to ensure that identified at risk accounts receive the highest level of support from our team possible, in order to ensure they are making an informed decision on the best path forward for their practice. The ultimate goal is to maintain the highest degree of customer satisfaction, which includes efforts to retain potential churn customers, while also documenting and assisting in their smooth offboarding if necessary. Maintaining current customer relationships is a critical job duty. JOB GOAL The Customer Success Manager will manage multiple projects at one time. Time management is critical. JOB RESPONSIBILITIES ESSENTIAL DUTIES Maintain reporting mechanisms for spotting activity that indicate upcoming attrition for clients. Plan of action to handle these customers and stem termination. Continual follow up with offices that are marked at risk with the goal of retaining the client as a customer. Complete termination actions including but not limited to attending phone calls, creating termination tasks, reporting and coordinating associated actions. Develop relationships with assigned customers, working to ensure a high level of platform adoption and satisfaction. Develop and maintain a client adoption checklist, in order to track which modules are adopted by clients, along with reasoning why others are not, while facilitating a plan to increase product adoption. Identifying potential upsell opportunities and engaging with sales, when appropriate, to educate clients on these upgrade opportunities. Responsible for Ownership Transfer activities from selling client to purchasing client. Activities include receiving appropriate documentation, sending and receiving signed agreements from new owners and providing tasks to departments that participate in transfer activities. Assist with updating credit card information on file for customers when necessary. Effectively communicate with clients any upcoming pricing changes to their subscription (including text message overage), with an effort to underscore the value delivered and reduce potential termination. Assist with retention efforts for clients who change ownership or have staff turnover. Maintain a plan of action for customer issues that are reported during retention calls including ticket creation, customer service, implementation, training and management action. Requires frequent follow-up with internal teams and client as well as a written communication to Support regarding risk of client. Track outcomes of Customer Success engagements, including but not limited to: churn/downgrade prevention, customers returning, upsell opportunities generated, product adoption increases. Assist any member of the Customer Success Team with any other administration tasks. Other duties as assigned that contribute to the success of the company. ADDITIONAL RESPONSIBILITIES Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures. Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments. JOB QUALIFICATIONS EDUCATION High School diploma or equivalent EXPERIENCE A minimum of 1 year previous customer success, training, call center or technical support experience Experience as a customer success/retention account manager in dental software highly desirable Experience working in a dental practice office or experience using and/or supporting accounting/billing applications strongly preferred KNOWLEDGE AND SKILLS An understanding of common industry standard business practices as related to the dental or medical professions Experience with software in a SaaS environment is an asset Experience with SalesForce, JIRA, Windows (7 or higher) and Mac OS (Yosemite or higher) is an asset Excellent verbal and written communication skills, particularly phone and email correspondence Basic knowledge of computer hardware, database structure and network troubleshooting
Responsibilities
The Customer Success & Retention Account Manager is responsible for ensuring at-risk accounts receive high-level support to maintain customer satisfaction and retention. This role involves managing multiple projects, developing client relationships, and addressing potential churn proactively.
Customer Success & Retention Account Manager at Curve Dental
Provo, Utah, United States - Full Time
Skills Needed
Customer Success, Retention, Time Management, Communication Skills, Relationship Building, Saas Experience, Salesforce, Jira, Technical Support, Dental Software, Problem Solving, Client Adoption, Upselling, Reporting, Documentation, Team Collaboration
Specialization
Candidates should have at least 1 year of experience in customer success, training, or technical support, preferably in a dental software environment. A high school diploma or equivalent is required, with additional experience in dental practice or accounting applications preferred.
Public Relations Associate at Alphabe Insight Inc
Washington, District of Columbia, United States - Full Time
Skills Needed
Public Relations, Communication, Strategy, Reputation Management, Media Relations, Event Planning, Report Preparation, Brand Messaging, Organizational Skills, Multitasking, Creativity, Attention To Detail
Specialization
A bachelor's degree in Communications, Public Relations, Journalism, or a related field is required. Candidates should possess excellent communication skills and the ability to manage multiple projects under deadlines.
Employer Branding Officer at Catalyst
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Employer Branding, Hr Communication, General Affairs, Content Creation, Social Media, Event Coordination, Collaboration, Communication Skills, Creativity, Attention To Detail, Multitasking, Integrity, Initiative
Specialization
A minimum of a bachelor's degree in any field, preferably in Communication, Management, or Psychology is required. Candidates should have at least one year of experience in Employer Branding, HR Communication, or General Affairs.
SEO Specialist, Technical Emphasis at StatBid
Davao City, Davao Region, Philippines - Full Time
Skills Needed
Technical Seo, Screaming Frog, Google Search Console, Ga4, Sem Rush, Google Suite, Excel, Google Sheets, Documentation, On Page Seo, Performance Tracking, Keyword Optimization, Content Execution, Collaboration, Communication, Learning
Specialization
2 years of experience in Technical SEO is required, along with familiarity with various SEO tools and strong documentation skills. Candidates must be available for full-time work during day shifts in Philippine time.
Experience Required
Minimum 2 year(s)
Teknisi Alat Dapur at MidPlaza Holding
Kuta, Bali, Indonesia - Full Time
Skills Needed
Troubleshooting, Problem Solving, Technical Knowledge, Communication Skills, Equipment Maintenance, Inspection, Inventory Management, Safety Procedures
Specialization
Candidates should have at least 1 year of experience as a kitchen equipment technician or in a related field. A good understanding of commercial kitchen equipment and strong troubleshooting skills are essential.
Garden Shop Assistant at Stew Leonard's
Paramus, New Jersey, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Multi Tasking, Problem Solving, Teamwork, Work Ethic, Interpersonal Skills
Specialization
Knowledge of plants is a plus, but not required. Candidates should demonstrate safe usage of tools and have good customer service and communication skills.
Christmas Tree Merchandiser at Stew Leonard's
Danbury, Connecticut, United States - Full Time
Skills Needed
Customer Service, Team Player, Adaptability, Communication, Organization, Flexibility
Specialization
Candidates should be adaptable and quick to change with the seasons, and must be able to communicate effectively with customers. A positive attitude and teamwork are essential.
Deli Host at Stew Leonard's
Paramus, New Jersey, United States - Full Time
Skills Needed
Customer Service, Communication, Self Motivation, Health Regulations, Sanitation, Safety
Specialization
An enthusiastic personality and excellent customer service skills are essential. No prior experience is required, but candidates must be able to follow health, sanitation, and safety regulations.
Seasonal Produce Production Assistant at Stew Leonard's
Clifton, New Jersey, United States - Full Time
Skills Needed
Great Work Ethic, Problem Solver, Self Motivator, Flexible, Honest, Great Customer Service, Good Oral Communication
Specialization
This is an entry-level position with no prior experience required. Candidates must be at least 18 years old and available for weekends and closing shifts.
Culinary Assistant at Stew Leonard's
Danbury, Connecticut, United States - Full Time
Skills Needed
Food Preparation, Cooking, Customer Service, Communication, Teamwork, Problem Solving, Self Motivation, Flexibility, Honesty
Specialization
Candidates must be at least 18 years old and have a high school diploma or equivalent. Two weeks of training will be provided, and excellent customer service and communication skills are essential.
Associate Manager, Strategic Partnerships Centre of Excellence (Bangkok-Bas at Agoda
Bangkok, , Thailand - Full Time
Skills Needed
Numerical Skills, Analytical Skills, Critical Thinking, Strategic Thinking, Problem Solving, Stakeholder Management, Project Management, Data Processing, Sql, Tableau, B2b Travel Apis, Go To Market Initiatives, Revenue Optimization, Credit Risk Management, Commercial Initiatives, Business Strategy
Specialization
Candidates should possess strong numerical and analytical skills, along with the ability to lead cross-functional initiatives and deliver measurable outcomes. A minimum of 3 years of relevant experience in areas such as consulting, corporate strategy, or business operations is required.
Experience Required
Minimum 2 year(s)
Senior Manager, Strategic Partnerships Centre of Excellence (Bangkok-Based) at Agoda
Bangkok, , Thailand - Full Time
Skills Needed
Numerical Skills, Analytical Skills, Critical Thinking, Strategic Thinking, Problem Solving, Stakeholder Management, Project Management, Business Strategy, Operations Management, Data Processing, Revenue Optimization, Credit Risk Management, Commercial Initiatives, Api Connectivity, Go To Market Initiatives, Sql, Tableau
Specialization
Candidates should have strong numerical and analytical skills, with at least 5 years of experience in leading cross-functional initiatives. A background in consulting, corporate strategy, or business operations is preferred, along with the ability to manage stakeholders effectively.
Experience Required
Minimum 5 year(s)
Digital Sales Officer at Courtyard by Marriott Somerset KY
Qingdao, Shandong, China - Full Time
Skills Needed
Sales Techniques, Guest Loyalty, Up Selling, Customer Service, Communication, Teamwork, Problem Solving, Office Duties, Training, Motivation, Professional Appearance, Confidentiality, Relationship Building, Performance Monitoring, Attention To Detail, Time Management
Specialization
A high school diploma or G.E.D. equivalent is required, along with at least 2 years of related work experience. No supervisory experience or specific certifications are necessary.
Experience Required
Minimum 2 year(s)
ベーカリースタッフ　Bakery Staff/ANA InterContinental Tokyo at IHG Career
, , Japan - Full Time
Skills Needed
Baking, Bread Making, Culinary Skills, Food Preparation, Customer Service, Menu Development, Teamwork, Attention To Detail, Creativity, Time Management, Quality Control, Sanitation, Communication, Problem Solving, Adaptability, Technical Skills
Specialization
Candidates will have the opportunity to learn baking techniques from traditional methods to modern technologies. The environment is supportive for those with less experience to develop their skills.
Caregiver Morris Mon Fri 11am 3pm at Flawless Family Home Care
Morris, Illinois, United States - Full Time
Skills Needed
Caregiving, Companionship, Errands, Housekeeping, Meal Preparation
Specialization
Dependability is essential for this role. Experience in caregiving is preferred but not explicitly required.
Loan Coordinator - Commercial Term Lending at JPMC Candidate Experience page
Manila, National Capital District, Philippines - Full Time
Skills Needed
Analytical Skills, Problem Solving, Attention To Detail, Time Management, Business Communication, Credibility, Confidentiality, Commercial Real Estate Lending, Loan Documentation, Compliance, Stakeholder Management, Pipeline Management, Quality Assurance, Federal Lending Regulations, Entity Documents, Appraisals, Title Reports
Specialization
Candidates should possess strong analytical and problem-solving skills, with a keen attention to detail. A bachelor's degree is preferred, and familiarity with commercial real estate lending guidelines is beneficial.
Experience Required
Minimum 2 year(s)
Wealth Management, China Banker - Vice President at JPMC Candidate Experience page
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Wealth Management, Client Management, Stakeholder Management, Communication Skills, Organizational Skills, Risk Awareness, Team Player, Investment Advisory, Regulatory Knowledge, Client Relationship Management, Presentation Skills, Market Knowledge, Portfolio Management, Compliance, Networking, Strategic Thinking
Specialization
Candidates must have a bachelor's degree and at least 7 years of wealth management experience, with strong client and stakeholder management skills. Effective communication, organizational skills, and a high level of integrity are essential.
Experience Required
Minimum 5 year(s)
Senior Segment Application Engineer at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC
Shanghai, Shanghai, China - Full Time
Skills Needed
Electrical Engineering, Power System Engineering, Automation, Autocad, Etap, Power System Analysis, Medium Voltage Protection, Power Switching, Motor Starting, Low Voltage Distribution, Scada, Bms Monitoring, Market Insight, Customer Relationship Management, Technical Support, Project Coordination
Specialization
Candidates must have a postgraduate degree in relevant fields and at least 5 years of experience in the data center sector. Proficiency in AutoCAD and knowledge of power systems and related technologies are essential.
Experience Required
Minimum 5 year(s)
Maintenance at Method Co.
Charleston, South Carolina, United States - Full Time
Skills Needed
Plumbing, Electrical, Hvac, Carpentry, Painting, Landscaping, Problem Solving, Attention To Detail, Hand And Power Tools, Maintenance, Repairs, Safety Procedures, Communication, Teamwork, Independence, Flexibility
Specialization
Candidates must have a high school diploma or equivalent and at least 1 year of maintenance or handyman experience, preferably in a hotel setting. Basic knowledge of electrical, plumbing, HVAC, and mechanical systems is required, along with the ability to use hand and power tools safely.
Visual Lead - The Fashion Mall at Keystone at ALO
Indianapolis, Indiana, United States - Full Time
Skills Needed
Visual Merchandising, Leadership, Communication, Team Management, Sales Strategy, Inventory Control, Customer Service, Operational Functions, Product Presentation, Coaching, Feedback, Business Acumen, Scheduling, Performance Evaluation, Collaboration, Problem Solving
Specialization
Candidates should have 2+ years of experience in a client-centric sales environment and demonstrate strong leadership capabilities. Excellent communication skills and a self-motivated attitude are essential.
Experience Required
Minimum 2 year(s)