80612 - CORPORATE COMMUNICATIONS NETWORK MANAGER

This Corporate Communications Network Manager will report to the Network Capability Manager and will work within Technology, Strategy Regulation and Support Services directorate based in our Ipswich office. You will be a permanent employee.
You will attract a salary of £60,564.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote.
Close Date: 13/04/2025.

We also provide the following additional benefits

• 25 Days Annual Leave plus bank holidays.
• Reservist Leave – Additional 18 days full pay and 22 unpaid
• Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit Scheme, Season Ticket Loan
• Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
• Occupational Health support
• Switched On – scheme providing discount on hundreds of retailers’ products
• Discounted gym membership
• Employee Assistance Programme

QUALIFICATIONS:

You will have experience managing Communication Networks and should hold a degree or equivalent industry qualifications/experience. Also, you will demonstrate experience in the following areas:

• Technical Proficiency:
• Experience of IP network management
• Experience of Extreme LAN switches and configuration.
• Experience designing complex multi-vendor, multi-technology IP networks
• TCP/IP and routing knowledge
• Experience with Cisco Viptela SDWAN
• Experience in LAN resilience Technologies (SPBM, HSRP/VRRP)
• Experience working with ITIL Framwork
• Experience of Avaya VoIP Platforms
• The ability to produce detailed network drawings using AutoCAD & Visio
• Convey complex IT problems and systems to a non-technical audience.
• Able to anticipate potential issues and proactively implement solutions.
• Regulatory Knowledge: Understanding of the regulatory environment impacting IT infrastructure, with an emphasis on compliance and cyber security.

JOB PURPOSE:

You will oversee the design, implementation, and support of the UKPN on-prem corporate network infrastructure. You will partner directly with our third party Communications Service Providers (CSP) to provide direction, technical assurance and ensure compliance with UKPN Policy, Process, Standards, and Strategy.
You will encourage and support collaborative working level relationships between UKPN and our third party CSP.

PRINCIPAL ACCOUNTABILITIES

• Run the daily relationship with our CSPs to make the UKPN communication networks strategy a reality by translating our requirements into technical deliverables.
• Develop and implement network processes to support the UKPN communication network strategy.
• Design repeatable network models to support our requirements for implementation by our third party CSPs.
• Keep all records and documentation of the UKPN on-prem network infrastructure accurate and up to date.
• Provide technical assurance of deliverables by our third party CSPs ensuring they meet requirements, policy, and standards.
• Manage all technical risk within the UKPN on-prem corporate network infrastructure, translating technical detail into potential business impact and escalating to seniors.
• Arbitration between UKPN our users and our third party CSPs on all in-life changes / PEW to on-prem corporate networks infrastructure to assess business impact and ensure clear unambiguous communications are provided to all impacted partners.
• Be the technical SME for the on-prem corporate networks infrastructure providing expert support to incidents, problems, and major incident management. As part of this role translate technical detail to business impact and provide advice to all stakeholders.
• Manage the capacity of our on-prem corporate network infrastructure ensuring visibility to senior stakeholders of future problems early and managing any mitigation or business cases to increase capacity.
• Support an inclusive and collaborative culture within the workplace and with our third party CSPs.
• Ensure compliance with relevant laws, regulations, and standards.
• Maintain security protocols and disaster recovery strategies to safeguard information assets against potential threats.

HEALTH & SAFETY RESPONSIBILITIES

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.
Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.
If in doubt ask!