Knowledge & Experience Required:

• 10+ years in Software testing and delivery with at least 5 being in the capacity as manager/leader.
• Cloud experience (Azure) & knowledge of MACH architecture.
• Experience with Testing tools and suites such as HP ALM, Octane, Atlassian JIRA & JSM, Selenium etc.
• Excellent people management, interpersonal, analytical, and problem-solving skills
• High availability, DR & BC experience an advantage
• Experience with CI/CD and related DevOps tooling
• Risk management & commercial awareness
• Stakeholder/Customer focused with strong communication and negotiation skill
• Experience of IT for IT tools such as Atlassian suite, Service now etc. an advantag
• Experience in enterprise grade software deployments and operation
• Working understanding of scalable agile SDLCs and distributed computing setup
• IT related 3rd level qualification (exceptions may be made where relevant experience compensates, and in-depth experience is demonstrated

At Primark we are looking to change the way we deliver technology changes to the systems our customers consume. To drive this change, we are looking for an experienced Engineering Enablement Lead who has a strong background in delivering this type of change in a fast-paced environment. In this role, you will oversee and optimise the way we deliver these technology changes to maximise value at minimum cost.
You will be accountable for the enablement and adoption of a new set of Software Engineering and Delivery Principles to Primark. Working with the Engineering Managers, Portfolio Delivery Leads, Product Teams and System Integrators. You will be part of the Primark Engineering Practice, where we aim to enable more frequent and faster deployments, improve software quality, reduce change failure rate and improve the mean time to recover in the event of an issue occurring.
You will play a critical role in Engineering & Enablement team where you will be embedding new agile ways of working and instilling best in class software engineering techniques.

Key Responsibilities

• Responsible for leading the design & delivery of Devops Practices, Tools, Automation and Strategies.
• Accountable for the enablement and management of products and services in terms of providing the tools, pipelines and guardrails through self-service and facilitating through support / coaching / incubation.
• Enable the engineering experience so that engineers (dev + ops) can focus on delivering high-quality products and services.
• Own the strategy for this area and ensure that key stakeholders are informed.
• Build strong relationships with both our internal senior stakeholders and key partner stakeholders to ensure a seamless software delivery capability across the Primark Technology and Business Domains.
• Operational accountability/responsibility for the software delivery capability, enabling multi-location and time-zone availability.
• Partner with Shared services as required and Drive SI & application vendors to meet and exceed expectations.
• Define and govern software quality and testing standards; ultimately improve software delivery and operational performance measured through industry standard metrics.
• Drive data management improvements and help develop appropriate tooling.
• Drive automation in all aspects of the SDLC.
• Develop a culture of awareness, accountability and compliance with regards to Security, GDPR, IT governance controls and Business continuity/Disaster recovery.
• Orchestrate a culture of collaboration across the organisation to ensure scalability and long-term efficiency.
• Pro-actively seek relevant external insight, trends and innovations to ensure Primark remains best in class within your area.
• Provide leadership, guidance, and direction to teams, fostering a culture of collaboration, accountability, and continuous improvement across the team.
• Demonstrate and champion pragmatism in terms of commercial delivery and software quality.
• Promote technology values and ways of working within the team and wider software engineering community.

Knowledge & Experience Required:

• 10+ years in Software testing and delivery with at least 5 being in the capacity as manager/leader.
• Cloud experience (Azure) & knowledge of MACH architecture.
• Experience with Testing tools and suites such as HP ALM, Octane, Atlassian JIRA & JSM, Selenium etc.
• Excellent people management, interpersonal, analytical, and problem-solving skills
• High availability, DR & BC experience an advantage
• Experience with CI/CD and related DevOps tooling
• Risk management & commercial awareness
• Stakeholder/Customer focused with strong communication and negotiation skill
• Experience of IT for IT tools such as Atlassian suite, Service now etc. an advantag
• Experience in enterprise grade software deployments and operation
• Working understanding of scalable agile SDLCs and distributed computing setup
• IT related 3rd level qualification (exceptions may be made where relevant experience compensates, and in-depth experience is demonstrated)