At Trustpilot, we’re on an incredible journey. We’re a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world’s largest independent consumer review platform, and while we’ve come a long way, there’s still so much exciting work to do. Come join us at the heart of trust!
As a Director of Engineering at Trustpilot, you will play a key role in shaping and executing our engineering strategy, ensuring our teams are empowered to innovate and deliver at scale. You’ll lead, inspire, and empower skilled engineering leaders and their teams to build reliable, secure, and high-performing technology that advances Trustpilot’s mission forward. Your leadership will help define how our platform evolves, enabling us to connect people and businesses globally while enhancing trust online.

ABOUT US

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Strategic Leadership

• Develop and implement the engineering strategy that aligns with Trustpilot’s vision of becoming the universal symbol of trust.
• Drive technical innovation across engineering teams, ensuring the adoption of modern practices, tools, and architectures to support Trustpilot’s growth and scalability.
• Partner with product and business leaders to align engineering roadmaps with strategic company goals.

Operational Excellence

• Oversee the delivery of high-quality software solutions, ensuring timely completion while maintaining a focus on reliability, performance, and security.
• Implement processes and best practices to optimize the software development lifecycle, promoting efficiency, collaboration, and continuous improvement.
• Define and track key performance metrics to measure engineering effectiveness and impact, promoting accountability across teams.

Team Management

• Lead and inspire a team of engineering managers, staff engineers, and their respective teams, promoting a culture of innovation, inclusion, and growth.
• Mentor and develop engineering leaders to advance technical capabilities and technical proficiency across the organization.
• Build an engineering culture that prioritizes collaboration, learning, and a consistent focus on customer value.

Global Growth

• Collaborate with cross-functional teams to expand Trustpilot’s platform and adapt to the needs of diverse global markets.
• Scale engineering operations to support growth, including entering new markets and building new capabilities.
• Establish partnerships across the organization, including with Legal, Product, Data Science, and Marketing, to align engineering efforts with broader business plans.

Innovation and Problem Solving

• Drive the technical vision for Trustpilot, leveraging data and emerging technologies to create substantial benefits.
• Address complex engineering problems by promoting a problem-solving culture, encouraging experimentation, and leveraging user feedback.
• Promote sustainability and scalability in all aspects of engineering.