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Technical Support Engineering at Microsoft
Pune, maharashtra, India - Full Time
Skills Needed
Technical Support, Customer Relationship Management, Team Leadership, Product Knowledge, Ai Technology, Problem Resolution, Customer Experience, Diversity, Career Growth, Technology Industry Knowledge
Specialization
Candidates should have deep product knowledge and experience in managing customer relationships. The role requires strong leadership skills and the ability to build and lead diverse teams.
Experience Required
Minimum 5 year(s)
Copilot Solution Engineering at Microsoft
Tokyo, Tokyo, Japan - Full Time
Skills Needed
Technical Solution Leader, Voice & Network Architect, Cloud Trust, Collaborative, Excellent Communicator, Performer, Growth Mindset, Technical Breadth, Executive Presence, Consultative Technical Selling, Challenger Mindset, Community Builder
Specialization
The role requires deep technical knowledge in voice and network architecture, as well as experience in consultative technical selling. A bachelor's degree in a related field is preferred, along with 5+ years of relevant experience.
Experience Required
Minimum 5 year(s)
Technical Support Engineering at Microsoft
Pune, maharashtra, India - Full Time
Skills Needed
People Management, Technical Support, Customer Relationship Management, Team Leadership, Technical Skills, Product Feedback, Process Improvement, Collaboration, Account Management, Operational Excellence, Delivery Management, Sales, Vendor Management, Automation, Tools Implementation, Case Triage
Specialization
A Bachelor's Degree in Computer Science, Information Technology, or a related field is required along with 3+ years of relevant experience or 5+ years of operational excellence experience. Fluency in English is also required.
Experience Required
Minimum 5 year(s)
Technical Support Engineering at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Support, Troubleshooting, Problem Solving, Collaboration, Research, Customer Success, Product Improvement, Technical Proficiency
Specialization
A Bachelor's Degree in Computer Science, IT, or a related field is required, along with 1+ years of relevant experience or 3+ years of equivalent experience. Fluency in English is also required.
Technical Support Engineering at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Support, Problem Solving, Collaboration, Research, Customer Success, Troubleshooting, Product Improvement, Technical Proficiency
Specialization
A Bachelor's degree in Computer Science, IT, or a related field is required, along with 1+ years of relevant experience or 3+ years of equivalent experience. Fluency in English is also required.
Software Engineering Manager at Microsoft
, , United States - Full Time
Skills Needed
C#, Javascript, Python, Software Development, System Architecture, Genai, Azure, Power Platform, D365, Coaching, Engineering Excellence, Telemetry, Performance Optimization, People Management, Technical Documentation, Code Reviews
Specialization
Candidates should have a Bachelor's Degree in Computer Science or a related field with at least 6 years of technical engineering experience. Preferred qualifications include a Master's Degree and additional years of experience in software development and people management.
Experience Required
Minimum 10 year(s)
Technical Support Engineering at Microsoft
Pune, maharashtra, India - Full Time
Skills Needed
Technical Support, Service Delivery, Customer Experience, Ai Technology, Process Compliance, Collaboration, Problem Resolution, Technical Expertise, Delivery Excellence, Customer Outcomes, Support Staff Training, Career Growth, Microsoft Products, Consulting, Support Services, Customer Success
Specialization
We are looking for an individual who is a service delivery focused subject matter expert. This opportunity enables and promotes career growth as a recognized technical SME.
Experience Required
Minimum 2 year(s)
Technical Support Engineering at Microsoft
San José, , Costa Rica - Full Time
Skills Needed
Technical Support, Problem Solving, Collaboration, Research, Product Troubleshooting, Process Improvement, Scripting, Windows System Administration, Active Directory, Sql Database Administration, Operating System Deployment, Iis Setup, Cloud Knowledge, Device Management, Mobile Application Management
Specialization
Candidates must have a Bachelor's Degree in a related field or equivalent experience, along with at least 1 year of technical support experience. Additional qualifications include familiarity with scripting, Windows administration, and device management.
Experience Required
Minimum 2 year(s)
Data Engineering M365 Copilot at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Data Engineering, Etl, Elt, Data Processing, Spark, Azure Data Lake, Synapse, Data Governance, Data Compliance, Data Security, Machine Learning, Feature Engineering, Power Bi, Self Service Analytics, Collaboration, Problem Solving
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in data engineering or related areas. Proficiency in distributed data processing systems and data governance is also required.
Experience Required
Minimum 5 year(s)
Software Engineering Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Software Engineering, Cloud Services, Distributed Systems, C, C++, C#, Java, Javascript, Python, Ci/Cd, Incident Response, Performance Optimization, Team Management, Project Leadership, Operational Efficiency, Reliability
Specialization
Bachelor's Degree in Computer Science or related technical field with 8+ years of technical engineering experience, or equivalent experience. Additionally, 5+ years of experience designing and operating scalable cloud services and 6+ years of people management experience are required.
Experience Required
Minimum 10 year(s)
Technical Support Engineering at Microsoft
, , India - Full Time
Skills Needed
Technical Support, Troubleshooting, System Centre Endpoint Protection, Azure Antimalware, Windows Defender, Collaboration, Customer Service, Technical Consulting, Information Technology, Problem Solving, Communication, Training, Professional Proficiency, Community Building, Readiness
Specialization
A Bachelor's degree in Computer Science, Information Technology, or a related field is required along with 1+ years of relevant experience, or 3+ years of experience without a degree. Fluency in English is also required.
Experience Required
Minimum 2 year(s)
Technical Support Engineering at Microsoft
, , India - Full Time
Skills Needed
Technical Support, Troubleshooting, Customer Service, Communication, Project Management, Negotiation, System Administration, Cloud Environment, Cybersecurity, Tcp/Ip, Linux, Windows Server, Devops, Sre, Technical Consulting, Information Technology
Specialization
A bachelor's degree in a related field and at least 1 year of technical support experience are required, or 3+ years of relevant experience. Certifications in cybersecurity and customer service training are also preferred.
Experience Required
Minimum 2 year(s)
Solution Engineering Manager at Microsoft
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Technical Sales, Consulting, Team Leadership, Customer Engagement, Digital Transformation, Microsoft Cloud Portfolio, Communication, Coaching, Strategic Planning, Collaboration, Technical Expertise, Sales Methodologies, Market Knowledge, Feedback Management, Partnership Development, Problem Solving
Specialization
Candidates should have significant experience in technical sales or consulting, with the ability to communicate complex concepts to decision-makers. A relevant degree or comparable work experience is required, along with fluency in English and Spanish.
Experience Required
Minimum 5 year(s)
Engineering Manager- SAP SRE at H&M Group
Bangalore, karnataka, India - Full Time
Skills Needed
Sap, Site Reliability Engineering, It Operations, Automation, Observability, Performance Optimization, Batch Job Management, Servicenow, Splunk, Itil, Financial Planning, Analytical Thinking, Problem Solving, Mentoring, Leadership, Continuous Improvement
Specialization
Candidates should have 13-17 years of relevant experience, including 3-4 years in people management. Strong mentoring skills and significant experience with IT-Operations and SAP landscapes are essential.
Experience Required
Minimum 10 year(s)
Engineering Manager- SAP SRE at H&M Group
Bangalore, karnataka, India - Full Time
Skills Needed
Sap, Site Reliability Engineering, It Operations, Automation, Observability, Performance Optimization, Batch Job Management, Itil, Splunk, Servicenow, Financial Planning, Analytical Thinking, Problem Solving, Mentoring, Leadership, Continuous Improvement
Specialization
Candidates should have 13-17 years of relevant experience, including 3-4 years in people management, and strong mentoring skills. Knowledge of SAP operations tools and experience in large SAP landscapes are also required.
Experience Required
Minimum 10 year(s)
Principal Engineering Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Cloud Stack, Infrastructure Security, Service Deployment, Software Development, Coding, Sql Server, Team Leadership, Mentoring, Troubleshooting, Forensics, High Scale Workloads, Reliability, Performance Optimization, Technical Engineering, Collaboration, Customer Insights
Specialization
A Bachelor's Degree in Computer Science or related field with at least 6 years of technical engineering experience is required. Preferred qualifications include 4+ years of people management experience and experience with SQL server deployments at scale.
Experience Required
Minimum 10 year(s)
Engineering Manager (FinCore) at Ebury
Málaga, Andalusia, Spain - Full Time
Skills Needed
Technical Leadership, Agile Development, Communication, Interpersonal Skills, Problem Solving, Decision Making, Coaching, Performance Management, Collaboration, Innovation, Continuous Improvement, Software Development, Team Management, Project Management, Quality Assurance, Customer Focus
Specialization
Candidates should have proven experience in a leadership role within engineering and a deep understanding of software development methodologies. Strong communication, problem-solving, and decision-making skills are essential.
Experience Required
Minimum 5 year(s)
Engineering Manager (FinCore) at Ebury
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Technical Leadership, Agile Development, Communication, Interpersonal Skills, Problem Solving, Decision Making, Coaching, Performance Management, Collaboration, Innovation, Continuous Improvement, Team Management, Software Development, Project Management, Kpi Management, Cultural Diversity
Specialization
Candidates should have proven experience in a leadership role within engineering and a deep understanding of software development methodologies. Strong communication, problem-solving, and decision-making skills are essential.
Experience Required
Minimum 5 year(s)
Principal Engineering Manager at Microsoft
Hyderabad, Telangana, India - Full Time
Skills Needed
Software Engineering, Firmware Development, Middleware Development, Team Management, Project Management, Agile Methodologies, C Programming, C++ Programming, C# Programming, Java Programming, Javascript Programming, Python Programming, Problem Solving, Technical Leadership, Collaboration, Diversity And Inclusion
Specialization
Candidates must have a Bachelor's degree in Computer Science or a related field, along with 6+ years of technical engineering experience and 3+ years of experience leading software engineering teams. Proven design and problem-solving skills, as well as the ability to work in a diverse, global environment, are essential.
Experience Required
Minimum 5 year(s)
Technical Support Engineering at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Support, Troubleshooting, Collaboration, Sql Server, Powerbi, Ssrs, Aas Support, Problem Solving, Research, Customer Success, Product Improvement, Technical Consulting, Information Technology, Community Building, Training, Readiness
Specialization
A Bachelor's Degree in Computer Science, IT, or a related field is required, along with 1+ years of relevant experience or 3+ years of equivalent experience. Fluency in English and experience with PowerBi, SSRS, AAS Support, and SQL Server is also required.
Experience Required
Minimum 2 year(s)
Technical Support Engineering at Microsoft
Pune, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Customer Relationship Management, Team Leadership, Product Knowledge, AI Technology, Problem Resolution, Customer Experience, Diversity, Career Growth, Technology Industry Knowledge

Industry

Software Development

Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.   Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  
Responsibilities
Lead a team of support engineering roles to resolve customer technical issues and manage customer relationships. Enable your team to deliver a great customer experience and drive Microsoft Product Improvement.
Technical Support Engineering at Microsoft
Pune, maharashtra, India - Full Time
Skills Needed
Technical Support, Customer Relationship Management, Team Leadership, Product Knowledge, Ai Technology, Problem Resolution, Customer Experience, Diversity, Career Growth, Technology Industry Knowledge
Specialization
Candidates should have deep product knowledge and experience in managing customer relationships. The role requires strong leadership skills and the ability to build and lead diverse teams.
Experience Required
Minimum 5 year(s)
Copilot Solution Engineering at Microsoft
Tokyo, Tokyo, Japan - Full Time
Skills Needed
Technical Solution Leader, Voice & Network Architect, Cloud Trust, Collaborative, Excellent Communicator, Performer, Growth Mindset, Technical Breadth, Executive Presence, Consultative Technical Selling, Challenger Mindset, Community Builder
Specialization
The role requires deep technical knowledge in voice and network architecture, as well as experience in consultative technical selling. A bachelor's degree in a related field is preferred, along with 5+ years of relevant experience.
Experience Required
Minimum 5 year(s)
Technical Support Engineering at Microsoft
Pune, maharashtra, India - Full Time
Skills Needed
People Management, Technical Support, Customer Relationship Management, Team Leadership, Technical Skills, Product Feedback, Process Improvement, Collaboration, Account Management, Operational Excellence, Delivery Management, Sales, Vendor Management, Automation, Tools Implementation, Case Triage
Specialization
A Bachelor's Degree in Computer Science, Information Technology, or a related field is required along with 3+ years of relevant experience or 5+ years of operational excellence experience. Fluency in English is also required.
Experience Required
Minimum 5 year(s)
Technical Support Engineering at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Support, Troubleshooting, Problem Solving, Collaboration, Research, Customer Success, Product Improvement, Technical Proficiency
Specialization
A Bachelor's Degree in Computer Science, IT, or a related field is required, along with 1+ years of relevant experience or 3+ years of equivalent experience. Fluency in English is also required.
Technical Support Engineering at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Support, Problem Solving, Collaboration, Research, Customer Success, Troubleshooting, Product Improvement, Technical Proficiency
Specialization
A Bachelor's degree in Computer Science, IT, or a related field is required, along with 1+ years of relevant experience or 3+ years of equivalent experience. Fluency in English is also required.
Software Engineering Manager at Microsoft
, , United States - Full Time
Skills Needed
C#, Javascript, Python, Software Development, System Architecture, Genai, Azure, Power Platform, D365, Coaching, Engineering Excellence, Telemetry, Performance Optimization, People Management, Technical Documentation, Code Reviews
Specialization
Candidates should have a Bachelor's Degree in Computer Science or a related field with at least 6 years of technical engineering experience. Preferred qualifications include a Master's Degree and additional years of experience in software development and people management.
Experience Required
Minimum 10 year(s)
Technical Support Engineering at Microsoft
Pune, maharashtra, India - Full Time
Skills Needed
Technical Support, Service Delivery, Customer Experience, Ai Technology, Process Compliance, Collaboration, Problem Resolution, Technical Expertise, Delivery Excellence, Customer Outcomes, Support Staff Training, Career Growth, Microsoft Products, Consulting, Support Services, Customer Success
Specialization
We are looking for an individual who is a service delivery focused subject matter expert. This opportunity enables and promotes career growth as a recognized technical SME.
Experience Required
Minimum 2 year(s)
Technical Support Engineering at Microsoft
San José, , Costa Rica - Full Time
Skills Needed
Technical Support, Problem Solving, Collaboration, Research, Product Troubleshooting, Process Improvement, Scripting, Windows System Administration, Active Directory, Sql Database Administration, Operating System Deployment, Iis Setup, Cloud Knowledge, Device Management, Mobile Application Management
Specialization
Candidates must have a Bachelor's Degree in a related field or equivalent experience, along with at least 1 year of technical support experience. Additional qualifications include familiarity with scripting, Windows administration, and device management.
Experience Required
Minimum 2 year(s)
Data Engineering M365 Copilot at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Data Engineering, Etl, Elt, Data Processing, Spark, Azure Data Lake, Synapse, Data Governance, Data Compliance, Data Security, Machine Learning, Feature Engineering, Power Bi, Self Service Analytics, Collaboration, Problem Solving
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in data engineering or related areas. Proficiency in distributed data processing systems and data governance is also required.
Experience Required
Minimum 5 year(s)
Software Engineering Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Software Engineering, Cloud Services, Distributed Systems, C, C++, C#, Java, Javascript, Python, Ci/Cd, Incident Response, Performance Optimization, Team Management, Project Leadership, Operational Efficiency, Reliability
Specialization
Bachelor's Degree in Computer Science or related technical field with 8+ years of technical engineering experience, or equivalent experience. Additionally, 5+ years of experience designing and operating scalable cloud services and 6+ years of people management experience are required.
Experience Required
Minimum 10 year(s)
Technical Support Engineering at Microsoft
, , India - Full Time
Skills Needed
Technical Support, Troubleshooting, System Centre Endpoint Protection, Azure Antimalware, Windows Defender, Collaboration, Customer Service, Technical Consulting, Information Technology, Problem Solving, Communication, Training, Professional Proficiency, Community Building, Readiness
Specialization
A Bachelor's degree in Computer Science, Information Technology, or a related field is required along with 1+ years of relevant experience, or 3+ years of experience without a degree. Fluency in English is also required.
Experience Required
Minimum 2 year(s)
Technical Support Engineering at Microsoft
, , India - Full Time
Skills Needed
Technical Support, Troubleshooting, Customer Service, Communication, Project Management, Negotiation, System Administration, Cloud Environment, Cybersecurity, Tcp/Ip, Linux, Windows Server, Devops, Sre, Technical Consulting, Information Technology
Specialization
A bachelor's degree in a related field and at least 1 year of technical support experience are required, or 3+ years of relevant experience. Certifications in cybersecurity and customer service training are also preferred.
Experience Required
Minimum 2 year(s)
Solution Engineering Manager at Microsoft
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Technical Sales, Consulting, Team Leadership, Customer Engagement, Digital Transformation, Microsoft Cloud Portfolio, Communication, Coaching, Strategic Planning, Collaboration, Technical Expertise, Sales Methodologies, Market Knowledge, Feedback Management, Partnership Development, Problem Solving
Specialization
Candidates should have significant experience in technical sales or consulting, with the ability to communicate complex concepts to decision-makers. A relevant degree or comparable work experience is required, along with fluency in English and Spanish.
Experience Required
Minimum 5 year(s)
Engineering Manager- SAP SRE at H&M Group
Bangalore, karnataka, India - Full Time
Skills Needed
Sap, Site Reliability Engineering, It Operations, Automation, Observability, Performance Optimization, Batch Job Management, Servicenow, Splunk, Itil, Financial Planning, Analytical Thinking, Problem Solving, Mentoring, Leadership, Continuous Improvement
Specialization
Candidates should have 13-17 years of relevant experience, including 3-4 years in people management. Strong mentoring skills and significant experience with IT-Operations and SAP landscapes are essential.
Experience Required
Minimum 10 year(s)
Engineering Manager- SAP SRE at H&M Group
Bangalore, karnataka, India - Full Time
Skills Needed
Sap, Site Reliability Engineering, It Operations, Automation, Observability, Performance Optimization, Batch Job Management, Itil, Splunk, Servicenow, Financial Planning, Analytical Thinking, Problem Solving, Mentoring, Leadership, Continuous Improvement
Specialization
Candidates should have 13-17 years of relevant experience, including 3-4 years in people management, and strong mentoring skills. Knowledge of SAP operations tools and experience in large SAP landscapes are also required.
Experience Required
Minimum 10 year(s)
Principal Engineering Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Cloud Stack, Infrastructure Security, Service Deployment, Software Development, Coding, Sql Server, Team Leadership, Mentoring, Troubleshooting, Forensics, High Scale Workloads, Reliability, Performance Optimization, Technical Engineering, Collaboration, Customer Insights
Specialization
A Bachelor's Degree in Computer Science or related field with at least 6 years of technical engineering experience is required. Preferred qualifications include 4+ years of people management experience and experience with SQL server deployments at scale.
Experience Required
Minimum 10 year(s)
Engineering Manager (FinCore) at Ebury
Málaga, Andalusia, Spain - Full Time
Skills Needed
Technical Leadership, Agile Development, Communication, Interpersonal Skills, Problem Solving, Decision Making, Coaching, Performance Management, Collaboration, Innovation, Continuous Improvement, Software Development, Team Management, Project Management, Quality Assurance, Customer Focus
Specialization
Candidates should have proven experience in a leadership role within engineering and a deep understanding of software development methodologies. Strong communication, problem-solving, and decision-making skills are essential.
Experience Required
Minimum 5 year(s)
Engineering Manager (FinCore) at Ebury
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Technical Leadership, Agile Development, Communication, Interpersonal Skills, Problem Solving, Decision Making, Coaching, Performance Management, Collaboration, Innovation, Continuous Improvement, Team Management, Software Development, Project Management, Kpi Management, Cultural Diversity
Specialization
Candidates should have proven experience in a leadership role within engineering and a deep understanding of software development methodologies. Strong communication, problem-solving, and decision-making skills are essential.
Experience Required
Minimum 5 year(s)
Principal Engineering Manager at Microsoft
Hyderabad, Telangana, India - Full Time
Skills Needed
Software Engineering, Firmware Development, Middleware Development, Team Management, Project Management, Agile Methodologies, C Programming, C++ Programming, C# Programming, Java Programming, Javascript Programming, Python Programming, Problem Solving, Technical Leadership, Collaboration, Diversity And Inclusion
Specialization
Candidates must have a Bachelor's degree in Computer Science or a related field, along with 6+ years of technical engineering experience and 3+ years of experience leading software engineering teams. Proven design and problem-solving skills, as well as the ability to work in a diverse, global environment, are essential.
Experience Required
Minimum 5 year(s)
Technical Support Engineering at Microsoft
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Support, Troubleshooting, Collaboration, Sql Server, Powerbi, Ssrs, Aas Support, Problem Solving, Research, Customer Success, Product Improvement, Technical Consulting, Information Technology, Community Building, Training, Readiness
Specialization
A Bachelor's Degree in Computer Science, IT, or a related field is required, along with 1+ years of relevant experience or 3+ years of equivalent experience. Fluency in English and experience with PowerBi, SSRS, AAS Support, and SQL Server is also required.
Experience Required
Minimum 2 year(s)