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Senior Finance Manager - Finance Business Partner (Indonesia & Philippines) at Turner Townsend
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Financial Modelling, Commercial Finance, Project Profitability, Stakeholder Management, Data Governance, Performance Management, Budgeting, Forecasting, Analytical Skills, Communication Skills, Ifrs Knowledge, Excel Proficiency, Powerpoint Proficiency, Collaboration, Problem Solving, Decision Support, Continuous Improvement
Specialization
Candidates should have a bachelor's degree in finance or a related field and typically 10+ years of progressive finance experience, including commercial finance/business partnering. Strong commercial acumen and advanced financial modelling skills are essential.
Experience Required
Minimum 10 year(s)
Customer Service Executive - Sales - NCV Finance Other OEM - Motor Finance at Tata Capital
Thane, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0-2 years of work experience specifically in vehicle sales. Key competencies include strong communication, negotiation, market knowledge, analytical skills, and a focus on customer centricity and execution excellence.
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market/Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0-2 years of work experience specifically in Vehicle Sales. Key performance indicators include Units Disbursed, 1st EMI Resolution, and RC Collection.
Customer Service Executive - UCV Finance - Motor Finance - Sales - Agartala at Tata Capital
, Tripura, India - Full Time
Skills Needed
Customer Service, Sales
Specialization
The role is for a Customer Service Executive specializing in Motor Finance sales for UCV Finance. Specific experience requirements are not detailed in the provided description.
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
Vasai-Virar, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0-2 years of work experience exclusively in Vehicle Sales. Essential competencies include strong communication, negotiation, analytical skills, and product knowledge.
Customer Service - Sales - NCV Finance Other OEM - Motor Finance - Sales - at Tata Capital
, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0-2 years of work experience specifically in vehicle sales. Essential competencies include strong communication, negotiation, market knowledge, analytical skills, and a focus on execution excellence and customer centricity.
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
Mumbai, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0 to 2 years of work experience specifically in vehicle sales. Key competencies include strong communication, negotiation, market knowledge, analytical skills, and a focus on execution excellence and customer centricity.
Customer Service - Sales - NCV Finance Other OEM - Motor Finance - Sales - at Tata Capital
, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0 to 2 years of work experience, specifically in vehicle sales. Essential competencies include strong communication, negotiation, market knowledge, analytical skills, and a focus on execution excellence and customer centricity.
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
Vasai-Virar, maharashtra, India - Full Time
Skills Needed
Lead Generation, Customer Relationship Management, Cross Selling, Dealer Relationship Management, Deal Processing, Data Entry, Stakeholder Management
Specialization
The position requires strong capabilities in lead generation, comprehensive customer relationship management, and cross-selling financial products. Successful candidates must also effectively manage dealer relationships and handle all aspects of deal processing, including accurate data entry and internal stakeholder coordination.
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
Vasai-Virar, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market/Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0-2 years of work experience exclusively in Vehicle Sales. Essential competencies include strong communication, negotiation, analytical skills, and product knowledge.
Customer Service Executive - NCV Finance - Other OEM - Motor Finance - Sale at Tata Capital
, Punjab, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Document Updation, Collection Management, Communication, Business Sourcing, Scheme Implementation, Customer Needs Assessment, Finance Scheme Explanation, Mis Reporting, Productivity Tracking
Specialization
The role requires active engagement in sourcing business, understanding customer needs to explain finance schemes effectively, and adhering to productivity metrics like login-to-conversation ratios. Maintaining the portfolio through timely collection and documentation updates is also essential.
Customer Service Executive - NCV Finance - Other OEM - Motor Finance - Sale at Tata Capital
Ludhiana, Punjab, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Portfolio Management, Document Updation, Collection, Scheme Implementation, Customer Needs Assessment, Sales Training, Mis Reporting, Productivity Tracking
Specialization
The role requires ensuring proper implementation and training on finance schemes at the dealer level, understanding customer needs, and providing clear explanations of finance options. Candidates must also consistently share daily MIS reports and maintain targeted productivity ratios for lead conversion.
Experience Required
Minimum 2 year(s)
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0-2 years of work experience specifically in vehicle sales. Success in this role is measured by KPIs such as Units Disbursed, 1st EMI Resolution, and RC Collection.
Customer Service - Sales - ILMSCV Finance - Motor Finance - Sales - Mohali at Tata Capital
, Punjab, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Portfolio Management, Document Updation, Collections, Scheme Implementation, Sales Training, Customer Needs Assessment, Mis Reporting, Productivity Tracking, Finance Schemes
Specialization
The role requires ensuring the proper implementation and training on finance schemes at the dealer level, understanding customer needs, and providing clear explanations of finance options. Candidates must also adhere to productivity metrics, including maintaining targeted login-to-conversation ratios and daily sharing of case status MIS reports.
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
, Jharkhand, India - Full Time
Skills Needed
Customer Service, Sales
Specialization
The primary requirement for this position is the role itself, Customer Service Executive (CSE), within the context of UCV Finance and Motor Finance sales. No specific educational or experience details beyond the title are provided.
Customer Service Executive - UCV Finance - Motor Finance - Sales - Kolkata at Tata Capital
Kolkata, west bengal, India - Full Time
Skills Needed
Customer Service, Motor Finance, Sales
Specialization
The primary requirement is to fulfill the role of a Customer Service Executive in the Motor Finance sector for UCV Finance. No specific educational or experience requirements are detailed in the provided description.
Customer Service Executive - NCV Finance - Other OEM - NCV Finance Other OE at Tata Capital
, Madhya Pradesh, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Portfolio Management, Document Updation, Communication, Scheme Implementation, Customer Needs Assessment, Finance Scheme Explanation, Mis Reporting, Productivity Tracking
Specialization
The role requires understanding customer needs to properly explain finance schemes and ensuring compliance with productivity metrics, such as maintaining targeted lead-to-conversation ratios. Success depends on effective communication with dealer staff regarding schemes and payouts.
Experience Required
Minimum 2 year(s)
Customer Service Executive - NCV Finance - Other OEM - Motor Finance - Sale at Tata Capital
Ludhiana, Punjab, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Portfolio Management, Document Updation, Collections, Customer Needs Assessment, Scheme Implementation, Sales Training, Mis Reporting
Specialization
The role requires ensuring the proper implementation and training for all finance schemes at the dealer level, understanding customer needs, and providing clear explanations of finance options. Candidates must also maintain productivity metrics, including targeted login-to-conversation ratios, and daily sharing of lead status MIS reports.
Customer Service Executive - NCV Finance - Other OEM - NCV Finance Other OE at Tata Capital
Raigarh, Chhattisgarh, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Portfolio Maintenance, Communication, Scheme Implementation, Customer Needs Assessment, Mis Reporting, Productivity Management, Sales Objective Achievement
Specialization
The role requires understanding customer needs, providing clear explanations of finance schemes, and ensuring the timely communication of scheme details and payout information to dealer staff. Candidates must meet minimum productivity metrics, including maintaining targeted lead-to-conversation ratios.
Customer Service - Sales - ILMSCV Finance - Motor Finance - Sales - Shimla at Tata Capital
Shimla, Himachal Pradesh, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Portfolio Maintenance, Document Updation, Communication, Sales Scheme Implementation, Customer Needs Understanding, Mis Reporting, Productivity Tracking
Specialization
The role requires ensuring enhanced sourcing and business at managed dealer counters by implementing finance schemes correctly and providing regular training to the dealer sales team. Candidates must understand customer needs, properly explain finance schemes, and consistently share daily MIS reports on lead status according to productivity metrics.
Senior Finance Manager - Finance Business Partner (Indonesia & Philippines) at Turner Townsend
Special capital Region of Jakarta, Java, Indonesia -
Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Financial Modelling, Commercial Finance, Project Profitability, Stakeholder Management, Data Governance, Performance Management, Budgeting, Forecasting, Analytical Skills, Communication Skills, IFRS Knowledge, Excel Proficiency, PowerPoint Proficiency, Collaboration, Problem Solving, Decision Support, Continuous Improvement

Industry

Construction

Description
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com Job Description As Senior Finance Manager – Finance Business Partner, you will lead sustainable financial growth for the Business Unit(s) by owning business-facing finance, performance management, and commercial insight. You will partner closely with Business Unit / Country Leaders and the Sub‑Regional leadership team to advise, support and challenge decisions that impact profitability, cash, risk and long‑term value creation. You will act as the primary finance liaison for key internal and external stakeholders, driving strong governance, improved data quality, and continuous process improvement across planning, reporting and commercial performance. Operating Model Context Role sits within the Finance Business Partnering function and is accountable for management performance, commercial insight and decision support for the assigned geographies. Works in a matrix with Sub‑Regional leadership and partners closely with Controllership for statutory, technical accounting and close activities. Expected to lead through transition across systems and processes, helping move toward a single, scalable finance operating model. Scope & Coverage Service line coverage: Advisory / EVT / Project Management / Cost Management (as applicable per country) align priorities with Country/BU leadership. Travel: Regular travel may be required across the assigned geographies for business reviews and stakeholder engagement. Influence: Operates in a matrix; expected to influence senior stakeholders and drive decisions without formal authority. Business Partnership & Decision Support Provide forward-looking insight on revenue, margin, cost, cash and pipeline drivers; translate complex financials into clear actions for leaders. Build and maintain financial models, scenario analysis and “what‑if” assessments to support pricing, resourcing, investments and growth initiatives. Lead regular financial performance reviews with BU / Country leadership; identify risks and opportunities and agree clear interventions. Develop and maintain scorecards and KPIs aligned to strategic priorities, service lines and cost centres. Provide constructive challenges to business cases, capex/opex requests, investments and transformation initiatives. Support M&A / integration activity where applicable (synergy evaluation, valuation inputs, due diligence data, and post‑deal tracking). Planning, Forecasting & Management Reporting Lead the annual budget, rolling forecast and strategic planning processes ensuring a robust bottom‑up approach, consistent assumptions and high-quality submissions. Deliver timely, accurate management reporting: P&L, project profitability, variance analysis and commentary (Actual vs Budget/Forecast/Prior). Partner with Group/Segment FP&A and Reporting CoE to improve insight, standardise templates, and drive automation/self‑serve reporting. Provide ad‑hoc analytics and executive materials required by Regional/Sub‑Regional Finance and Business leadership. Commercial & Financial Management Drive improvements in gross margin, utilisation, cost recovery and overhead efficiency through disciplined performance management. Provide commercial finance oversight of contracts/projects: margin health checks, change control, cost‑to‑complete, and governance of contractual commitments (aligned to global/regional contract management practices). Actively manage working capital with operational teams: billing discipline, unbilled revenue, aged WIP, and collections. Identify, track and help deliver savings and productivity initiatives; ensure benefits realisation is evidenced in results. Governance, Controls & Process Excellence Ensure compliance with company policies, delegation of authority, and statutory/governance requirements. Ensure full substantiation of key balances and accruals (e.g., unbilled revenue, cost accruals) in line with policy and timetable. Maintain integrity of management information; proactively identify control gaps and partner with Controllership to resolve. Champion continuous improvement and system enablement (e.g., D365, PeopleSoft, reporting tools) to improve data quality and reduce manual workarounds. Stakeholder Management & Collaboration Build strong partnerships with Country/BU Leaders, Operations, Commercial/Contracts, HR and Controllership/FP&A teams. Communicate clearly, influence effectively, and ensure stakeholders understand key drivers, trade‑offs and actions. Cadence & Core Deliverables Monthly: Country/BU performance review (P&L, project margin, overhead) with clear actions, owners and follow‑up. Monthly: Forecast refresh (or per regional timetable) validate pipeline, resourcing, delivery assumptions and risks; submit on time with concise commentary. Quarterly: Strategic outlook and scenario planning (growth, margin, headcount, cash) with leadership; refresh key initiatives and business cases. Monthly/Quarterly (as needed): Billing/WIP governance touchpoint with Ops/Contracts/AR to drive cash conversion. Ad‑hoc: Pricing / investment / resourcing decisions requiring modelling and sign‑off support. Performance pack: standard KPI scorecard and narrative (drivers, risks, opportunities, actions) for each country/BU. Forecast package: assumptions log, bridge analysis, and executive-ready commentary aligned to regional guidance. Commercial toolkit: pricing model / margin waterfall / project profitability diagnostics; working capital dashboard. Action tracker: risks & opportunities register with quantified impact and accountable owners. Systems Landscape & Transition Expectations Operate effectively in a dual‑system environment during transition (e.g., D365 and legacy platforms such as PeopleSoft). Commercial and pipeline tools may include Salesforce and/or interim trackers; ensure pipeline-to-forecast linkage and data completeness. Reporting/analytics: Power BI (or equivalent) and standard templates; reduce reliance on offline spreadsheets over time. Maintain strong data governance: common definitions, clear ownership, timetables, and escalation paths for late/low-quality inputs. Qualifications Bachelor’s degree in finance, Accounting, Economics or related discipline. Typically, 10+ years of progressive finance experience, including commercial finance/business partnering; at least 2+ years in a lead or supervisory capacity. Experience in professional services / project-based environments preferred (e.g., real estate, construction, consultancy) with strong understanding of project profitability drivers. CPA/CA/ACCA or MBA/graduate degree is advantageous but not mandatory depending on experience. Strong commercial acumen and ability to challenge constructively with a solutions mindset. Advanced financial modelling, analysis and executive storytelling skills. Ability to operate effectively in a matrix and influence without authority. Strong understanding of IFRS concepts and internal control requirements; high integrity and sound judgment. Advanced Excel and PowerPoint; experience with ERP/finance systems (e.g., D365 and/or PeopleSoft). Familiarity with CRM/pipeline tools and Power BI is a plus. Fluent English required; Bahasa Indonesia strongly preferred. Willingness to travel across Indonesia/Philippines as needed. Strong business partnership: supportive, pragmatic, and able to challenge constructively. High ownership and pace: drives outcomes end‑to‑end and follows through on actions. Data integrity and governance mindset improves quality at source and simplifies processes. Collaboration across cultures and geographies; clear and concise executive communication. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/ #LI-AP5 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. Department: Business support
Responsibilities
The Senior Finance Manager will lead financial growth by providing business-facing finance, performance management, and commercial insight. They will partner with leadership to advise on profitability, cash, risk, and long-term value creation.
Senior Finance Manager - Finance Business Partner (Indonesia & Philippines) at Turner Townsend
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Financial Modelling, Commercial Finance, Project Profitability, Stakeholder Management, Data Governance, Performance Management, Budgeting, Forecasting, Analytical Skills, Communication Skills, Ifrs Knowledge, Excel Proficiency, Powerpoint Proficiency, Collaboration, Problem Solving, Decision Support, Continuous Improvement
Specialization
Candidates should have a bachelor's degree in finance or a related field and typically 10+ years of progressive finance experience, including commercial finance/business partnering. Strong commercial acumen and advanced financial modelling skills are essential.
Experience Required
Minimum 10 year(s)
Customer Service Executive - Sales - NCV Finance Other OEM - Motor Finance at Tata Capital
Thane, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0-2 years of work experience specifically in vehicle sales. Key competencies include strong communication, negotiation, market knowledge, analytical skills, and a focus on customer centricity and execution excellence.
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market/Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0-2 years of work experience specifically in Vehicle Sales. Key performance indicators include Units Disbursed, 1st EMI Resolution, and RC Collection.
Customer Service Executive - UCV Finance - Motor Finance - Sales - Agartala at Tata Capital
, Tripura, India - Full Time
Skills Needed
Customer Service, Sales
Specialization
The role is for a Customer Service Executive specializing in Motor Finance sales for UCV Finance. Specific experience requirements are not detailed in the provided description.
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
Vasai-Virar, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0-2 years of work experience exclusively in Vehicle Sales. Essential competencies include strong communication, negotiation, analytical skills, and product knowledge.
Customer Service - Sales - NCV Finance Other OEM - Motor Finance - Sales - at Tata Capital
, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0-2 years of work experience specifically in vehicle sales. Essential competencies include strong communication, negotiation, market knowledge, analytical skills, and a focus on execution excellence and customer centricity.
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
Mumbai, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0 to 2 years of work experience specifically in vehicle sales. Key competencies include strong communication, negotiation, market knowledge, analytical skills, and a focus on execution excellence and customer centricity.
Customer Service - Sales - NCV Finance Other OEM - Motor Finance - Sales - at Tata Capital
, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0 to 2 years of work experience, specifically in vehicle sales. Essential competencies include strong communication, negotiation, market knowledge, analytical skills, and a focus on execution excellence and customer centricity.
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
Vasai-Virar, maharashtra, India - Full Time
Skills Needed
Lead Generation, Customer Relationship Management, Cross Selling, Dealer Relationship Management, Deal Processing, Data Entry, Stakeholder Management
Specialization
The position requires strong capabilities in lead generation, comprehensive customer relationship management, and cross-selling financial products. Successful candidates must also effectively manage dealer relationships and handle all aspects of deal processing, including accurate data entry and internal stakeholder coordination.
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
Vasai-Virar, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market/Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0-2 years of work experience exclusively in Vehicle Sales. Essential competencies include strong communication, negotiation, analytical skills, and product knowledge.
Customer Service Executive - NCV Finance - Other OEM - Motor Finance - Sale at Tata Capital
, Punjab, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Document Updation, Collection Management, Communication, Business Sourcing, Scheme Implementation, Customer Needs Assessment, Finance Scheme Explanation, Mis Reporting, Productivity Tracking
Specialization
The role requires active engagement in sourcing business, understanding customer needs to explain finance schemes effectively, and adhering to productivity metrics like login-to-conversation ratios. Maintaining the portfolio through timely collection and documentation updates is also essential.
Customer Service Executive - NCV Finance - Other OEM - Motor Finance - Sale at Tata Capital
Ludhiana, Punjab, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Portfolio Management, Document Updation, Collection, Scheme Implementation, Customer Needs Assessment, Sales Training, Mis Reporting, Productivity Tracking
Specialization
The role requires ensuring proper implementation and training on finance schemes at the dealer level, understanding customer needs, and providing clear explanations of finance options. Candidates must also consistently share daily MIS reports and maintain targeted productivity ratios for lead conversion.
Experience Required
Minimum 2 year(s)
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Communication Skill, Negotiation Skill, Market Knowledge, Industry Knowledge, Analytical Skill, Product Knowledge, Execution Excellence, Customer Centricity
Specialization
Candidates must be any graduate with 0-2 years of work experience specifically in vehicle sales. Success in this role is measured by KPIs such as Units Disbursed, 1st EMI Resolution, and RC Collection.
Customer Service - Sales - ILMSCV Finance - Motor Finance - Sales - Mohali at Tata Capital
, Punjab, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Portfolio Management, Document Updation, Collections, Scheme Implementation, Sales Training, Customer Needs Assessment, Mis Reporting, Productivity Tracking, Finance Schemes
Specialization
The role requires ensuring the proper implementation and training on finance schemes at the dealer level, understanding customer needs, and providing clear explanations of finance options. Candidates must also adhere to productivity metrics, including maintaining targeted login-to-conversation ratios and daily sharing of case status MIS reports.
Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - at Tata Capital
, Jharkhand, India - Full Time
Skills Needed
Customer Service, Sales
Specialization
The primary requirement for this position is the role itself, Customer Service Executive (CSE), within the context of UCV Finance and Motor Finance sales. No specific educational or experience details beyond the title are provided.
Customer Service Executive - UCV Finance - Motor Finance - Sales - Kolkata at Tata Capital
Kolkata, west bengal, India - Full Time
Skills Needed
Customer Service, Motor Finance, Sales
Specialization
The primary requirement is to fulfill the role of a Customer Service Executive in the Motor Finance sector for UCV Finance. No specific educational or experience requirements are detailed in the provided description.
Customer Service Executive - NCV Finance - Other OEM - NCV Finance Other OE at Tata Capital
, Madhya Pradesh, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Portfolio Management, Document Updation, Communication, Scheme Implementation, Customer Needs Assessment, Finance Scheme Explanation, Mis Reporting, Productivity Tracking
Specialization
The role requires understanding customer needs to properly explain finance schemes and ensuring compliance with productivity metrics, such as maintaining targeted lead-to-conversation ratios. Success depends on effective communication with dealer staff regarding schemes and payouts.
Experience Required
Minimum 2 year(s)
Customer Service Executive - NCV Finance - Other OEM - Motor Finance - Sale at Tata Capital
Ludhiana, Punjab, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Portfolio Management, Document Updation, Collections, Customer Needs Assessment, Scheme Implementation, Sales Training, Mis Reporting
Specialization
The role requires ensuring the proper implementation and training for all finance schemes at the dealer level, understanding customer needs, and providing clear explanations of finance options. Candidates must also maintain productivity metrics, including targeted login-to-conversation ratios, and daily sharing of lead status MIS reports.
Customer Service Executive - NCV Finance - Other OEM - NCV Finance Other OE at Tata Capital
Raigarh, Chhattisgarh, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Portfolio Maintenance, Communication, Scheme Implementation, Customer Needs Assessment, Mis Reporting, Productivity Management, Sales Objective Achievement
Specialization
The role requires understanding customer needs, providing clear explanations of finance schemes, and ensuring the timely communication of scheme details and payout information to dealer staff. Candidates must meet minimum productivity metrics, including maintaining targeted lead-to-conversation ratios.
Customer Service - Sales - ILMSCV Finance - Motor Finance - Sales - Shimla at Tata Capital
Shimla, Himachal Pradesh, India - Full Time
Skills Needed
Lead Generation, Business Development, Dealer Relationship Management, Portfolio Maintenance, Document Updation, Communication, Sales Scheme Implementation, Customer Needs Understanding, Mis Reporting, Productivity Tracking
Specialization
The role requires ensuring enhanced sourcing and business at managed dealer counters by implementing finance schemes correctly and providing regular training to the dealer sales team. Candidates must understand customer needs, properly explain finance schemes, and consistently share daily MIS reports on lead status according to productivity metrics.