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Manager, Processing at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Team Leadership, Coaching, Title Review, Curative Resolution, Customer Engagement, Operational Discipline, Risk Management, Performance Monitoring, Sla Management, Process Refinement, Regulatory Compliance, Pipeline Management, Cross Functional Partnership, Escalation Management, G Suite/Microsoft Office Proficiency
Specialization
Candidates must have at least one year of experience managing a processing, curative, or mortgage operations team, coupled with over three years in mortgage processing, title curative work, or related real estate operations. A strong understanding of mortgage/title curative issues and proven ability to lead teams while balancing performance and development are essential.
Experience Required
Minimum 2 year(s)
Associate/Senior Associate - Underwriting and Portfolio Management at Horizon Technology Finance Management LLC
New York, New York, United States - Full Time
Skills Needed
Underwriting, Portfolio Management, Financial Statement Analysis, Financial Modeling, Investment Committee Memos, Due Diligence, Legal Documentation Review, Venture Debt, Technology Industry Knowledge, Life Science Industry Knowledge, Credit Research, Equity Research, Accounting Knowledge, Microsoft Office, Written Communication, Oral Communication
Specialization
Candidates should possess 2-4 years of experience, ideally in venture debt within technology or life science sectors, coupled with a strong finance or related bachelor's degree. Essential requirements include strong finance and accounting knowledge for modeling and analysis, attention to detail, and excellent communication skills.
Experience Required
Minimum 2 year(s)
Capital Formation Lead at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Relationship Building, Investor Relations, Material Creation, Diligence Responses, Pipeline Management, Crm Systems, Sales Planning, Fundraising Goal Reporting, Outbound Marketing, Investor Conferences, Financial Analysis, Presentation Creation, Problem Solving, Cross Functional Collaboration, Adaptability, Financial Reporting
Specialization
Candidates must have over two years of experience in a client-facing financial services or investor-focused role, demonstrating strong relationship-building and communication skills for creating presentations and materials. Essential qualifications include solid financial and analytical acumen, proficiency with CRM systems, and the ability to collaborate effectively across internal departments.
Experience Required
Minimum 2 year(s)
Home Equity Closer (PH) at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
File Qc, Title Reports Review, Tax Certificates Review, Us Mortgage Billing Statements Review, Hoa Billing Statements Review, Payoff Statements Review, Alta Settlement Statements Review, Vesting Deeds Review, Id Review, Closing Disclosures Issuance, Signing Appointment Coordination, Point Option Agreement Discussion, Customer Service, Real Estate Closing Process, Microsoft Office, Google Suite
Specialization
Preferred candidates should have 1 or more years of experience in US Mortgage Closing, Processing, or Escrow, alongside at least 2 years in customer service, with knowledge of the real estate closing process being beneficial.
Telesales Lending Specialist at Point Digital Finance Internal Job Board
Las Vegas, Nevada, United States - Full Time
Skills Needed
Telesales, Lending, Pipeline Management, Consultative Sales, Outbound Calling, Customer Service, Compliance, Financial Needs Assessment, Product Explanation, Lead Nurturing, Conversion Driving, Crm, G Suite, Detail Oriented, Self Starter, Coachability
Specialization
Candidates should possess at least three years of phone-based sales experience, ideally involving a high volume of daily calls and prospect conversion, along with proven pipeline management abilities. A strong focus on customer experience, excellent communication skills for explaining complex financial products, and the ability to obtain and maintain an MLO license within 60 days are mandatory.
Experience Required
Minimum 2 year(s)
Lead Product Designer at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Product Design, Customer Understanding, Conversion Optimization, Experimentation, A/B Testing, User Research, Usability Testing, Product Analytics, Ai Assisted Experiences, Stakeholder Communication, Design Strategy, Figma, Iterative Design, Fintech, Trust Sensitive Domains, Ai Integration
Specialization
Candidates must have over 5 years of experience designing complex, consumer-facing digital products, demonstrating an ability to independently solve ambiguous design problems and a proven track record of improving conversion through experimentation. Deep experience in user research and comfort using product analytics to guide design direction are essential.
Experience Required
Minimum 5 year(s)
Sr. DevOps Engineer at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Aws, Ci/Cd Pipelines, Iac, Terraform, Aws Cdk, Cloudformation, Docker, Cloud Native Buildpacks, Ecs, Eks, Ec2, Lambda, S3, Rds, Redis, Iam
Specialization
Candidates must have 5+ years of experience in Platform Engineering, DevOps, or Cloud Engineering, holding a Bachelor's or Master's degree in a related technical field. Required technical skills include strong shell scripting, proficiency in at least one programming language, experience with IaC tools like Terraform, containerization using Docker, solid AWS service knowledge, and experience with observability platforms and GitHub Actions.
Experience Required
Minimum 5 year(s)
Inside Sales Manager (B2C) at Point Digital Finance Internal Job Board
Las Vegas, Nevada, United States - Full Time
Skills Needed
Sales Management, Performance Management, Coaching, Mentoring, Data Analysis, Operational Improvements, Conflict Resolution, Team Leadership, Sales Training, Hiring, Onboarding, Cross Functional Collaboration, Customer Experience, Real Estate Knowledge, Mortgage Industry Knowledge, Heloc Knowledge
Specialization
Candidates should have a bachelor's degree or equivalent experience and 5-7 years of sales management experience, particularly with telephonic sales teams. Experience in the Real Estate, Mortgage, or HELOC industries is preferred, along with strong decision-making and organizational skills.
Experience Required
Minimum 5 year(s)
Manager, Closing at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Team Leadership, Pipeline Management, Title Report Review, Fund Collection, Fee Balancing, Quality Control, Cross Functional Partnership, Risk Mitigation, Compliance, Process Refinement, Automation Implementation, Customer Escalation, Stakeholder Collaboration, Problem Solving, Attention To Detail
Specialization
Candidates should possess 3+ years of experience in mortgage or equivalent real estate/HEI operations, along with at least 1 year of experience managing a closing or mortgage operations team. Required competencies include strong knowledge of title review, fund collection, fee balancing, quality control, and proven ability to manage large pipelines in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Underwriting Operations Manager at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Team Leadership, Underwriting Operations, Credit Risk Assessment, Compliance, Performance Monitoring, Pipeline Management, Process Refinement, Risk Mitigation, Technology Enablement, Automation, Stakeholder Engagement, Escalation Management, Credit Judgment, Collateral Analysis, Organizational Skills, Communication
Specialization
Candidates should ideally have over 1 year of experience managing an underwriting operations team and over 3 years in underwriting or related real estate/HEI operations, possessing in-depth knowledge of mortgage/HEI regulatory requirements. Essential qualifications include strong analytical skills, demonstrated expertise in credit and collateral analysis, and proven ability to lead and motivate teams in a deadline-driven environment.
Experience Required
Minimum 2 year(s)
Customer Resolution Lead at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Complaint Management Policy, Regulatory Compliance, Root Cause Analysis, Cross Functional Workflow Management, Analytical Skills, Writing Skills, Communication Skills, Risk Management, Fintech Compliance, Cfpb Regulations, Udap/Udaap, Issue Management, Audit Readiness
Specialization
Candidates must possess over 5 years of experience in compliance, risk management, or complaint management, preferably within financial services or fintech. Strong knowledge of consumer protection regulations and proven experience responding to regulatory complaints are essential.
Experience Required
Minimum 5 year(s)
Account Coordinator at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication, Phone Etiquette, Email Management, Chat Support, Inbound Calls, Problem Solving, Organization, Detail Oriented, Team Player, Empathy, Professionalism, Google Suite, Slack, Salesforce
Specialization
Candidates need over one year of customer service experience, preferably within financial services, along with strong written and verbal communication skills and a customer-first mindset. Proficiency with tools like Google Suite, Slack, and Salesforce, combined with strong organizational and problem-solving abilities, is also required.
Mortgage Loan Processor at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Mortgage Processing, Title Curative, Closing, Escrow Work, Credit Underwriting, Title Reports Review, Entity Documents Review, Trust Documents Review, Divorce Decrees Review, Lien Position Management, Pipeline Management, Sla Adherence, Communication, Customer Service, Microsoft Office, Google Sheets
Specialization
Candidates should possess at least one year of experience in U.S. mortgage processing, title curative, closing, or escrow work, along with knowledge of common credit underwriting standards. Proficiency in computer skills for a paperless environment and excellent communication skills are essential for success in this role.
Investor Operations Associate at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Excel, Sql, Data Organization, Data Driven Decision Making, Process Improvement, Investor Operations, Asset Allocation, Fund Tracking, Reporting, Due Diligence, Workflow Management, Cross Functional Collaboration, Stakeholder Management, Communication
Specialization
Candidates need at least two years of experience in investment banking, investor reporting, private equity, mortgage-backed securities, or similar investor-related fields, with expert proficiency in Excel and SQL preferred. A strong drive to build and own improvements, data organization skills, and a focus on data-driven decision-making are essential.
Experience Required
Minimum 2 year(s)
Home Equity Underwriter at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Loan Underwriting, Loan Processing, Consumer Lending, Customer Service, Operations, Fraud Analysis, Personal Banking, Analytical Skills, Problem Solving Skills, Fannie Mae Lending Guidelines, Credit Decisions, Microsoft Office, Google Sheets, Income Evaluation, Asset Evaluation
Specialization
Candidates need at least one year of experience in related analytical roles such as loan underwriting, processing, or consumer lending, along with meticulous attention to detail. A strong desire to learn Fannie Mae guidelines and comfort in defending credit decisions are essential.
Senior Manager, Operations at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Leadership, People Management, Operational Excellence, Stakeholder Engagement, Strategic Management, Change Management, Innovation, Workforce Planning, Recruitment, Succession Planning, Process Improvement, Data Analysis, Forecasting, Capacity Planning, Customer Experience Management, Team Development
Specialization
Candidates must possess over 8 years of progressive leadership experience in BPO, fintech, or financial services, including 3–5 years managing other managers, preferably with a background in U.S. mortgage or lending. Essential abilities include coaching managers, managing production/operations to meet KPIs, driving measurable process improvements, and demonstrating strong data-driven decision-making.
Experience Required
Minimum 10 year(s)
Account Manager at Point Digital Finance Internal Job Board
Las Vegas, Nevada, United States - Full Time
Skills Needed
Lead Conversion, Pipeline Management, Consultative Selling, Salesforce, Goal Setting, Performance Tracking, Collaboration, Empathy, Communication, Adaptability, Resilience, Organization, Problem Solving, G Suite Tools, Mlo Licensing, Sales Experience
Specialization
Candidates must have at least one year of phone sales experience in financial services or a related field, including closing experience, and must be able to manage a customer pipeline effectively. A critical requirement is the ability to obtain and maintain a Mortgage Loan Originator (MLO) license within 60 days of starting.
Senior SDET at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Test Automation Frameworks, Ci/Cd Pipelines, Api Testing, Ui Testing, Integration Testing, Regression Testing, Performance Testing, Security Testing, Javascript, Playwright, Selenium, Cypress, Ai/Ml Tools, Sql, Aws, Gcp
Specialization
Candidates must possess over 5 years of experience in software quality engineering with hands-on test automation expertise, demonstrating strong proficiency in JavaScript and familiarity with frameworks like Playwright or Cypress. A solid understanding of SDLC, agile practices, CI/CD processes, and the ability to leverage AI/ML tools for testing optimization are also required.
Experience Required
Minimum 5 year(s)
Mortgage Underwriting Manager at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Team Leadership, Underwriting Operations, Credit Risk Assessment, Compliance, Pipeline Management, Process Refinement, Risk Mitigation, Stakeholder Partnership, Credit Judgment, Collateral Analysis, Analytical Skills, Decision Making, Process Automation, Communication Skills, Adaptability, Attention To Detail
Specialization
Candidates should possess at least three years of experience in underwriting or equivalent real estate/HEI operations, preferably with over one year managing an underwriting operations team. Essential knowledge includes mortgage/HEI regulatory requirements, risk management principles, and demonstrated expertise in credit and collateral analysis.
Experience Required
Minimum 2 year(s)
Processor (Mortgage/Title/Loan/Real Estate) at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Title Reports Review, Cross Functional Teamwork, Entity Document Review, Curative Clearance, Pipeline Management, Communication, Pre Closing Activities, Insurance Evidence, Payoff Review, Goal Achievement, Mortgage Processing, Title Curative, Closing, Escrow Work, Credit Underwriting, Microsoft Office
Specialization
Candidates should possess at least one year of experience in U.S. mortgage processing, title curative, closing, or escrow work, along with knowledge of common credit underwriting standards and title reports.
Manager, Processing at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team Leadership, Coaching, Title Review, Curative Resolution, Customer Engagement, Operational Discipline, Risk Management, Performance Monitoring, SLA Management, Process Refinement, Regulatory Compliance, Pipeline Management, Cross-functional Partnership, Escalation Management, G-Suite/Microsoft Office Proficiency

Industry

Real Estate

Description
Location This is a hybrid role. Our office is located at Arthaland Century Pacific Tower, 5th Avenue, BGC. This role requires going to our office at least one day a week. Role Hours The expected working hours for this position are from 12:00 AM to 9:00 AM, based on the Philippine Time Zone (PHT). About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers. ✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. ✨ Hybrid Collaboration, Connected Culture: Based in the Philippines, this hybrid role offers flexibility while fostering strong connection through in-person moments, cross-functional teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success. About the role We are seeking a motivated and detail-oriented Processing Manager to lead our Processing team within Home Equity Investments (HEI). This team is responsible for title review, curative resolution, and direct customer engagement with homeowners who have questions throughout the processing journey. As Processing Manager, you will oversee daily operations of the processing pipeline, ensure curative issues are resolved efficiently, and foster a best-in-class customer experience while protecting the company’s lien position. You will play a critical role in driving performance, scaling operations, and supporting revenue goals while ensuring a seamless homeowner experience. This position requires a strong balance of people leadership, operational discipline, and curative/title expertise, coupled with a keen focus on risk management and control frameworks that safeguard both customers and the business Your responsibilities Team Leadership & Oversight Lead, coach, and develop a team of Processors responsible for title review, curative matters, and applicant communications. Monitor individual and team performance against established SLAs, ensuring accountability for pipeline management and customer responsiveness. Create a culture of ownership, collaboration, and continuous improvement. Operational Execution Oversee day-to-day processing operations, ensuring timely and accurate resolution of curative issues (e.g., liens, trusts, probates, divorces, tax matters). Partner cross-functionally with Account Management, Underwriting, Valuations, Closing, and Servicing to ensure seamless file handoffs and resolution of escalations. Review and refine team procedures, controls, and reporting to ensure risk mitigation and regulatory compliance. Manage pipeline health and proactively identify and address bottlenecks. Process & Technology Enablement Partner with Product and Engineering to operationalize workflows and implement automation that increases team efficiency and scalability. Identify and address process inefficiencies, ensuring corrective measures are implemented. Establish and document best practices for title curative work, customer communication, and pre-closing preparation. Customer & Stakeholder Engagement Serve as an escalation point for complex customer inquiries and curative challenges. Collaborate with title agencies, external partners, and government offices to ensure accurate and timely information flow. Partner with internal leadership to support company revenue and customer satisfaction goals. Champion the customer homeownership journey by ensuring processes and communications are designed with the homeowner’s perspective in mind. About you 1+ years of experience managing a processing, curative, or mortgage operations team. 3+ years of experience in mortgage processing, title curative work, or equivalent background in real estate/HEI operations. Strong knowledge of mortgage/title curative issues (e.g., tax liens, probate, trusts, divorce decrees) and resolution practices. Demonstrated ability to lead and motivate teams while balancing performance management and people development. Strong organizational skills with proven ability to manage large pipelines in a deadline-driven environment. Exceptional written and verbal communication skills; comfortable interacting with customers and cross-functional partners. Proficiency with G-Suite/Microsoft Office; experience in paperless workflows. Experience working with Product/Engineering teams to design or enhance operational processes preferred. High level of adaptability, problem-solving ability, and attention to detail. Our benefits Competitive Pay: Market-leading salary with regular reviews and comprehensive health insurance for you and your dependents. Career Advancement: Benefit from structured development programs, promotions, and certifications. Work-Life Balance: 18 holidays, and hybrid work options in a supportive environment. Global Experience: Collaborate with an international team and learn from global practices. Philippines Data Privacy Statement California Consumer Privacy Act Notice

How To Apply:

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Responsibilities
The Processing Manager will lead the team responsible for title review, curative resolution, and direct customer engagement throughout the processing journey, overseeing daily operations to ensure efficient issue resolution and a best-in-class customer experience. This role involves driving performance, scaling operations, and safeguarding the company's lien position through strong leadership and operational discipline.
Manager, Processing at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Team Leadership, Coaching, Title Review, Curative Resolution, Customer Engagement, Operational Discipline, Risk Management, Performance Monitoring, Sla Management, Process Refinement, Regulatory Compliance, Pipeline Management, Cross Functional Partnership, Escalation Management, G Suite/Microsoft Office Proficiency
Specialization
Candidates must have at least one year of experience managing a processing, curative, or mortgage operations team, coupled with over three years in mortgage processing, title curative work, or related real estate operations. A strong understanding of mortgage/title curative issues and proven ability to lead teams while balancing performance and development are essential.
Experience Required
Minimum 2 year(s)
Associate/Senior Associate - Underwriting and Portfolio Management at Horizon Technology Finance Management LLC
New York, New York, United States - Full Time
Skills Needed
Underwriting, Portfolio Management, Financial Statement Analysis, Financial Modeling, Investment Committee Memos, Due Diligence, Legal Documentation Review, Venture Debt, Technology Industry Knowledge, Life Science Industry Knowledge, Credit Research, Equity Research, Accounting Knowledge, Microsoft Office, Written Communication, Oral Communication
Specialization
Candidates should possess 2-4 years of experience, ideally in venture debt within technology or life science sectors, coupled with a strong finance or related bachelor's degree. Essential requirements include strong finance and accounting knowledge for modeling and analysis, attention to detail, and excellent communication skills.
Experience Required
Minimum 2 year(s)
Capital Formation Lead at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Relationship Building, Investor Relations, Material Creation, Diligence Responses, Pipeline Management, Crm Systems, Sales Planning, Fundraising Goal Reporting, Outbound Marketing, Investor Conferences, Financial Analysis, Presentation Creation, Problem Solving, Cross Functional Collaboration, Adaptability, Financial Reporting
Specialization
Candidates must have over two years of experience in a client-facing financial services or investor-focused role, demonstrating strong relationship-building and communication skills for creating presentations and materials. Essential qualifications include solid financial and analytical acumen, proficiency with CRM systems, and the ability to collaborate effectively across internal departments.
Experience Required
Minimum 2 year(s)
Home Equity Closer (PH) at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
File Qc, Title Reports Review, Tax Certificates Review, Us Mortgage Billing Statements Review, Hoa Billing Statements Review, Payoff Statements Review, Alta Settlement Statements Review, Vesting Deeds Review, Id Review, Closing Disclosures Issuance, Signing Appointment Coordination, Point Option Agreement Discussion, Customer Service, Real Estate Closing Process, Microsoft Office, Google Suite
Specialization
Preferred candidates should have 1 or more years of experience in US Mortgage Closing, Processing, or Escrow, alongside at least 2 years in customer service, with knowledge of the real estate closing process being beneficial.
Telesales Lending Specialist at Point Digital Finance Internal Job Board
Las Vegas, Nevada, United States - Full Time
Skills Needed
Telesales, Lending, Pipeline Management, Consultative Sales, Outbound Calling, Customer Service, Compliance, Financial Needs Assessment, Product Explanation, Lead Nurturing, Conversion Driving, Crm, G Suite, Detail Oriented, Self Starter, Coachability
Specialization
Candidates should possess at least three years of phone-based sales experience, ideally involving a high volume of daily calls and prospect conversion, along with proven pipeline management abilities. A strong focus on customer experience, excellent communication skills for explaining complex financial products, and the ability to obtain and maintain an MLO license within 60 days are mandatory.
Experience Required
Minimum 2 year(s)
Lead Product Designer at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Product Design, Customer Understanding, Conversion Optimization, Experimentation, A/B Testing, User Research, Usability Testing, Product Analytics, Ai Assisted Experiences, Stakeholder Communication, Design Strategy, Figma, Iterative Design, Fintech, Trust Sensitive Domains, Ai Integration
Specialization
Candidates must have over 5 years of experience designing complex, consumer-facing digital products, demonstrating an ability to independently solve ambiguous design problems and a proven track record of improving conversion through experimentation. Deep experience in user research and comfort using product analytics to guide design direction are essential.
Experience Required
Minimum 5 year(s)
Sr. DevOps Engineer at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Aws, Ci/Cd Pipelines, Iac, Terraform, Aws Cdk, Cloudformation, Docker, Cloud Native Buildpacks, Ecs, Eks, Ec2, Lambda, S3, Rds, Redis, Iam
Specialization
Candidates must have 5+ years of experience in Platform Engineering, DevOps, or Cloud Engineering, holding a Bachelor's or Master's degree in a related technical field. Required technical skills include strong shell scripting, proficiency in at least one programming language, experience with IaC tools like Terraform, containerization using Docker, solid AWS service knowledge, and experience with observability platforms and GitHub Actions.
Experience Required
Minimum 5 year(s)
Inside Sales Manager (B2C) at Point Digital Finance Internal Job Board
Las Vegas, Nevada, United States - Full Time
Skills Needed
Sales Management, Performance Management, Coaching, Mentoring, Data Analysis, Operational Improvements, Conflict Resolution, Team Leadership, Sales Training, Hiring, Onboarding, Cross Functional Collaboration, Customer Experience, Real Estate Knowledge, Mortgage Industry Knowledge, Heloc Knowledge
Specialization
Candidates should have a bachelor's degree or equivalent experience and 5-7 years of sales management experience, particularly with telephonic sales teams. Experience in the Real Estate, Mortgage, or HELOC industries is preferred, along with strong decision-making and organizational skills.
Experience Required
Minimum 5 year(s)
Manager, Closing at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Team Leadership, Pipeline Management, Title Report Review, Fund Collection, Fee Balancing, Quality Control, Cross Functional Partnership, Risk Mitigation, Compliance, Process Refinement, Automation Implementation, Customer Escalation, Stakeholder Collaboration, Problem Solving, Attention To Detail
Specialization
Candidates should possess 3+ years of experience in mortgage or equivalent real estate/HEI operations, along with at least 1 year of experience managing a closing or mortgage operations team. Required competencies include strong knowledge of title review, fund collection, fee balancing, quality control, and proven ability to manage large pipelines in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Underwriting Operations Manager at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Team Leadership, Underwriting Operations, Credit Risk Assessment, Compliance, Performance Monitoring, Pipeline Management, Process Refinement, Risk Mitigation, Technology Enablement, Automation, Stakeholder Engagement, Escalation Management, Credit Judgment, Collateral Analysis, Organizational Skills, Communication
Specialization
Candidates should ideally have over 1 year of experience managing an underwriting operations team and over 3 years in underwriting or related real estate/HEI operations, possessing in-depth knowledge of mortgage/HEI regulatory requirements. Essential qualifications include strong analytical skills, demonstrated expertise in credit and collateral analysis, and proven ability to lead and motivate teams in a deadline-driven environment.
Experience Required
Minimum 2 year(s)
Customer Resolution Lead at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Complaint Management Policy, Regulatory Compliance, Root Cause Analysis, Cross Functional Workflow Management, Analytical Skills, Writing Skills, Communication Skills, Risk Management, Fintech Compliance, Cfpb Regulations, Udap/Udaap, Issue Management, Audit Readiness
Specialization
Candidates must possess over 5 years of experience in compliance, risk management, or complaint management, preferably within financial services or fintech. Strong knowledge of consumer protection regulations and proven experience responding to regulatory complaints are essential.
Experience Required
Minimum 5 year(s)
Account Coordinator at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication, Phone Etiquette, Email Management, Chat Support, Inbound Calls, Problem Solving, Organization, Detail Oriented, Team Player, Empathy, Professionalism, Google Suite, Slack, Salesforce
Specialization
Candidates need over one year of customer service experience, preferably within financial services, along with strong written and verbal communication skills and a customer-first mindset. Proficiency with tools like Google Suite, Slack, and Salesforce, combined with strong organizational and problem-solving abilities, is also required.
Mortgage Loan Processor at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Mortgage Processing, Title Curative, Closing, Escrow Work, Credit Underwriting, Title Reports Review, Entity Documents Review, Trust Documents Review, Divorce Decrees Review, Lien Position Management, Pipeline Management, Sla Adherence, Communication, Customer Service, Microsoft Office, Google Sheets
Specialization
Candidates should possess at least one year of experience in U.S. mortgage processing, title curative, closing, or escrow work, along with knowledge of common credit underwriting standards. Proficiency in computer skills for a paperless environment and excellent communication skills are essential for success in this role.
Investor Operations Associate at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Excel, Sql, Data Organization, Data Driven Decision Making, Process Improvement, Investor Operations, Asset Allocation, Fund Tracking, Reporting, Due Diligence, Workflow Management, Cross Functional Collaboration, Stakeholder Management, Communication
Specialization
Candidates need at least two years of experience in investment banking, investor reporting, private equity, mortgage-backed securities, or similar investor-related fields, with expert proficiency in Excel and SQL preferred. A strong drive to build and own improvements, data organization skills, and a focus on data-driven decision-making are essential.
Experience Required
Minimum 2 year(s)
Home Equity Underwriter at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Loan Underwriting, Loan Processing, Consumer Lending, Customer Service, Operations, Fraud Analysis, Personal Banking, Analytical Skills, Problem Solving Skills, Fannie Mae Lending Guidelines, Credit Decisions, Microsoft Office, Google Sheets, Income Evaluation, Asset Evaluation
Specialization
Candidates need at least one year of experience in related analytical roles such as loan underwriting, processing, or consumer lending, along with meticulous attention to detail. A strong desire to learn Fannie Mae guidelines and comfort in defending credit decisions are essential.
Senior Manager, Operations at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Leadership, People Management, Operational Excellence, Stakeholder Engagement, Strategic Management, Change Management, Innovation, Workforce Planning, Recruitment, Succession Planning, Process Improvement, Data Analysis, Forecasting, Capacity Planning, Customer Experience Management, Team Development
Specialization
Candidates must possess over 8 years of progressive leadership experience in BPO, fintech, or financial services, including 3–5 years managing other managers, preferably with a background in U.S. mortgage or lending. Essential abilities include coaching managers, managing production/operations to meet KPIs, driving measurable process improvements, and demonstrating strong data-driven decision-making.
Experience Required
Minimum 10 year(s)
Account Manager at Point Digital Finance Internal Job Board
Las Vegas, Nevada, United States - Full Time
Skills Needed
Lead Conversion, Pipeline Management, Consultative Selling, Salesforce, Goal Setting, Performance Tracking, Collaboration, Empathy, Communication, Adaptability, Resilience, Organization, Problem Solving, G Suite Tools, Mlo Licensing, Sales Experience
Specialization
Candidates must have at least one year of phone sales experience in financial services or a related field, including closing experience, and must be able to manage a customer pipeline effectively. A critical requirement is the ability to obtain and maintain a Mortgage Loan Originator (MLO) license within 60 days of starting.
Senior SDET at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Test Automation Frameworks, Ci/Cd Pipelines, Api Testing, Ui Testing, Integration Testing, Regression Testing, Performance Testing, Security Testing, Javascript, Playwright, Selenium, Cypress, Ai/Ml Tools, Sql, Aws, Gcp
Specialization
Candidates must possess over 5 years of experience in software quality engineering with hands-on test automation expertise, demonstrating strong proficiency in JavaScript and familiarity with frameworks like Playwright or Cypress. A solid understanding of SDLC, agile practices, CI/CD processes, and the ability to leverage AI/ML tools for testing optimization are also required.
Experience Required
Minimum 5 year(s)
Mortgage Underwriting Manager at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Team Leadership, Underwriting Operations, Credit Risk Assessment, Compliance, Pipeline Management, Process Refinement, Risk Mitigation, Stakeholder Partnership, Credit Judgment, Collateral Analysis, Analytical Skills, Decision Making, Process Automation, Communication Skills, Adaptability, Attention To Detail
Specialization
Candidates should possess at least three years of experience in underwriting or equivalent real estate/HEI operations, preferably with over one year managing an underwriting operations team. Essential knowledge includes mortgage/HEI regulatory requirements, risk management principles, and demonstrated expertise in credit and collateral analysis.
Experience Required
Minimum 2 year(s)
Processor (Mortgage/Title/Loan/Real Estate) at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Title Reports Review, Cross Functional Teamwork, Entity Document Review, Curative Clearance, Pipeline Management, Communication, Pre Closing Activities, Insurance Evidence, Payoff Review, Goal Achievement, Mortgage Processing, Title Curative, Closing, Escrow Work, Credit Underwriting, Microsoft Office
Specialization
Candidates should possess at least one year of experience in U.S. mortgage processing, title curative, closing, or escrow work, along with knowledge of common credit underwriting standards and title reports.