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Frontline Retail Jobs overseas

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Director Retail Benelux at Rituals
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Retail Management, P&L Responsibility, Team Leadership, Coaching, Sales Strategy, Operational Efficiency, Customer Satisfaction, Financial Management, Talent Development, Market Analysis, Performance Improvement, Store Operations, Dynamic Environments, Communication Skills, Fluent English, Dutch, French
Specialization
Candidates should have a minimum of a Bachelor's degree and at least 12 years of relevant retail industry experience with P&L responsibility. Strong people management skills and fluency in English are essential, with Dutch and/or French as a strong asset.
Experience Required
Minimum 10 year(s)
Retail Customer Service at Entain
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. The role requires effective communication and the ability to handle challenging situations calmly.
Retail Customer Service at Entain
, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for delivering great customer service. The role requires effective communication and the ability to handle challenging situations calmly.
Retail Customer Service at Entain
Wellington, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations professionally.
Retail Customer Service at Entain
Bridlington, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Self Motivated, Proactive, Problem Solving, Teamwork, Cash Handling, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. The ability to work independently or as part of a team is essential.
Retail Customer Service at Entain
Hemel Hempstead, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations professionally.
Retail Customer Service at Entain
Stockton-on-Tees, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Self Motivated, Teamwork, Cash Handling, Empathy, Safer Gambling
Specialization
Candidates must be 18 years or older and have a passion for delivering great customer service. The ability to build strong relationships and deal with challenging situations is essential.
Retail Customer Service at Entain
Birmingham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations professionally.
Retail Customer Service at Entain
Perth, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. The role requires effective communication skills and the ability to work both independently and as part of a team.
Retail Customer Service at Entain
, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Sports Knowledge, Relationship Building, Communication, Self Motivated, Proactive, Problem Solving, Cash Handling, Empathy, Teamwork
Specialization
Candidates must be 18 years or older and have a passion for customer service. They should be able to communicate effectively and handle challenging situations calmly.
Retail Customer Service at Entain
Princes Risborough, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. The role requires effective communication and the ability to handle challenging situations professionally.
Retail Customer Service at Entain
Belfast, Northern Ireland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Self Motivated, Teamwork, Cash Handling, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. They should be able to communicate effectively and handle challenging situations professionally.
Retail Customer Service at Entain
Corby, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Self Motivated, Teamwork, Cash Handling, Empathy, Safer Gambling
Specialization
Candidates must be at least 18 years old and have a passion for delivering great customer service. The role requires effective communication skills and the ability to handle challenging situations calmly.
Retail Customer Service at Entain
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. The role requires effective communication and the ability to handle challenging situations professionally.
Retail Customer Service at Entain
Bedford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Safer Gambling
Specialization
Candidates must be 18 years or older and have a passion for delivering great customer service. They should be self-motivated, able to work alone or as part of a team, and handle challenging situations calmly.
Retail Customer Service at Entain
Gloucester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. The role requires effective communication skills and the ability to handle challenging situations calmly.
Retail Customer Service at Entain
Crawley, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Self Motivated, Teamwork, Cash Handling, Empathy, Safer Gambling
Specialization
Candidates must be 18 years or older and have a passion for delivering great customer service. Effective communication and the ability to handle challenging situations are essential.
Retail Customer Service at Entain
Nottingham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations calmly.
Retail Customer Service at Entain
Hull, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Self Motivated, Proactive, Problem Solving, Cash Handling, Empathy, Teamwork
Specialization
Candidates must be 18 years or older and have a passion for customer service. Effective communication and the ability to handle challenging situations are essential.
Retail Customer Service at Entain
Dunfermline, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations professionally.
Director Retail Benelux at Rituals
Amsterdam, North Holland, Netherlands -
Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Retail Management, P&L Responsibility, Team Leadership, Coaching, Sales Strategy, Operational Efficiency, Customer Satisfaction, Financial Management, Talent Development, Market Analysis, Performance Improvement, Store Operations, Dynamic Environments, Communication Skills, Fluent English, Dutch, French

Industry

Personal Care Product Manufacturing

Description
Job Description To meet our global growth ambition, we are seeking an experienced Director of Retail to lead the Retail line of Business in our continously growing Benelux market. This role involves contributing to the development of Rituals' people culture and strategy, translating our strategic goals into actionable annual and departmental plans, and ensuring their execution to drive profitability, customer satisfaction, and long-term growth. You will oversee the Benelux retail organization - 180 stores and 311 Wholesale shop-in-shop - to ensure effective financial management, operational efficiency, customer satisfaction, and team leadership. Your responsibilities will include achieving planned growth in like-for-like sales, optimizing workforce plans and fostering a highly engaged, high-performing team in a mature and home market. Your Accountabilities: For 40 hours per week, you give new meaning to the words 'aim big, act small' in a fast-growing retail environment. You: Report directly to the Managing Director Benelux. Be part of the Retail Line of Business and Local Management Team (MT). Manage and mentor Heads of Retail, Flagship the House of Rituals and indirectly supervise Area Managers. Collaborate with CHO & LHO as the key stakeholder for the Retail Line of Business in the Benelux market. Work with Business Control on sales targets, Real Estate on new locations, HR on People Plan initiatives, Training on overall training requirements, and Marketing on the commercial strategy. Translate global retail strategy and Rituals culture into market-specific plans. Develop and adjust annual retail performance plans in collaboration with the Managing Director and Business Control. Inspire Heads of Retail to enhance store operations, performance, and personnel engagement. Implement improvement programs to drive sales, smooth operations, and boost employee engagement. Result Areas: Your Market: Set ambitious performance and productivity targets; oversee new store openings and relocations; establish Rituals service and sales principles in coordination with relevant stakeholders. Your Team: Lead, mentor, and develop Retail and Area Managers; promote a high-performance culture; identify and develop talent to drive future growth; foster a learning culture. Your Rituals: Serve as a stakeholder manager; share actionable feedback; analyze market data for innovation; implement operational improvement programs; support Regional Managers; cultivate a results-driven team. Qualifications High on energy, low on ego and with a lot of humor. You like to contribute to a growing organisation that is becoming increasingly effective and efficient, day by day, thanks to your input. You’re a strong team player, adjusting naturally to changing situations and looking for opportunities to collaborate where possible. On top of it: Minimum of a Bachelor's degree or equivalent in a relevant field. At least 12 years of relevant (Benelux) Retail industry experience and P&L responsibility. Extensive experience managing large-scale retail organizations (>1000 headcounts) Proven track record in designing and implementing retail initiatives in dynamic environments. Fluent in English, with excellent communication skills, Dutch and/or French is a very strong asset. Strong people management skills, including coaching and inspiring teams. The role involves frequent travelling in the Region. Why Join Us? Because you want to build something that matters. Here, you’ll be surrounded by talented, fun, and driven colleagues who are not afraid to challenge the status quo. We move fast, think big, and always ask how we can do better, for our people and our customers. If you are a strategic thinker with a passion for retail and a knack for leading dynamic teams, we invite you to apply for this exciting opportunity at Rituals. Interested? Please note that only applications via our career website will be considered. The initial selection is handled by SDH Executive Search, our partner for this position. Grow with us! The next steps are: SDH Executive Search will contact you for a first interview 3 on site Interviews at Rituals follow, including an assessment In the event of a positive outcome, we are good to go! Any questions about the procedure or the role? Please contact Recruitment via [email protected].
Responsibilities
The Director of Retail will lead the Retail line of Business in the Benelux market, overseeing 180 stores and 311 Wholesale shop-in-shop locations. Responsibilities include achieving sales growth, optimizing workforce plans, and fostering a high-performing team culture.
Director Retail Benelux at Rituals
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Retail Management, P&L Responsibility, Team Leadership, Coaching, Sales Strategy, Operational Efficiency, Customer Satisfaction, Financial Management, Talent Development, Market Analysis, Performance Improvement, Store Operations, Dynamic Environments, Communication Skills, Fluent English, Dutch, French
Specialization
Candidates should have a minimum of a Bachelor's degree and at least 12 years of relevant retail industry experience with P&L responsibility. Strong people management skills and fluency in English are essential, with Dutch and/or French as a strong asset.
Experience Required
Minimum 10 year(s)
Retail Customer Service at Entain
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. The role requires effective communication and the ability to handle challenging situations calmly.
Retail Customer Service at Entain
, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for delivering great customer service. The role requires effective communication and the ability to handle challenging situations calmly.
Retail Customer Service at Entain
Wellington, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations professionally.
Retail Customer Service at Entain
Bridlington, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Self Motivated, Proactive, Problem Solving, Teamwork, Cash Handling, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. The ability to work independently or as part of a team is essential.
Retail Customer Service at Entain
Hemel Hempstead, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations professionally.
Retail Customer Service at Entain
Stockton-on-Tees, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Self Motivated, Teamwork, Cash Handling, Empathy, Safer Gambling
Specialization
Candidates must be 18 years or older and have a passion for delivering great customer service. The ability to build strong relationships and deal with challenging situations is essential.
Retail Customer Service at Entain
Birmingham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations professionally.
Retail Customer Service at Entain
Perth, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. The role requires effective communication skills and the ability to work both independently and as part of a team.
Retail Customer Service at Entain
, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Sports Knowledge, Relationship Building, Communication, Self Motivated, Proactive, Problem Solving, Cash Handling, Empathy, Teamwork
Specialization
Candidates must be 18 years or older and have a passion for customer service. They should be able to communicate effectively and handle challenging situations calmly.
Retail Customer Service at Entain
Princes Risborough, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. The role requires effective communication and the ability to handle challenging situations professionally.
Retail Customer Service at Entain
Belfast, Northern Ireland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Self Motivated, Teamwork, Cash Handling, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. They should be able to communicate effectively and handle challenging situations professionally.
Retail Customer Service at Entain
Corby, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Self Motivated, Teamwork, Cash Handling, Empathy, Safer Gambling
Specialization
Candidates must be at least 18 years old and have a passion for delivering great customer service. The role requires effective communication skills and the ability to handle challenging situations calmly.
Retail Customer Service at Entain
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. The role requires effective communication and the ability to handle challenging situations professionally.
Retail Customer Service at Entain
Bedford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Safer Gambling
Specialization
Candidates must be 18 years or older and have a passion for delivering great customer service. They should be self-motivated, able to work alone or as part of a team, and handle challenging situations calmly.
Retail Customer Service at Entain
Gloucester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. The role requires effective communication skills and the ability to handle challenging situations calmly.
Retail Customer Service at Entain
Crawley, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Self Motivated, Teamwork, Cash Handling, Empathy, Safer Gambling
Specialization
Candidates must be 18 years or older and have a passion for delivering great customer service. Effective communication and the ability to handle challenging situations are essential.
Retail Customer Service at Entain
Nottingham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations calmly.
Retail Customer Service at Entain
Hull, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Self Motivated, Proactive, Problem Solving, Cash Handling, Empathy, Teamwork
Specialization
Candidates must be 18 years or older and have a passion for customer service. Effective communication and the ability to handle challenging situations are essential.
Retail Customer Service at Entain
Dunfermline, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be 18 years or older and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations professionally.