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Service Desk Analyst - South Goa at Frontline Managed Services
, Goa, India - Full Time
Skills Needed
Technical Support, Customer Service, Problem Diagnosis, Documentation, Remote Access, User Administration, Communication, Ticket Management, Information Gathering, Team Collaboration, Office Equipment Operation, English Proficiency, Research Skills, Attention To Detail, Time Management, Adaptability
Specialization
A bachelor's degree and two years of customer service experience are required. Candidates must be proficient in English and have the ability to operate basic office equipment.
Experience Required
Minimum 2 year(s)
eBilling Specialist - South Goa at Frontline Managed Services
, Goa, India - Full Time
Skills Needed
Electronic Billing, Communication Skills, Organizational Skills, Detail Oriented, Technical Skills, Microsoft Excel, Microsoft Office, Billing, Invoicing, Client Liaison, Problem Solving, Research Skills, Team Collaboration, Time Management, Service Orientation, Education Tools
Specialization
A bachelor's degree and at least 1 year of experience in accounting or billing are required. Candidates should possess excellent communication skills and be detail-oriented with superior technical skills.
Payroll Specialist at Frontline Wildfire Defense
Remote, Oregon, USA - Full Time
Skills Needed
Payroll, Iso, Analytical Skills, Payroll Processing, Interpersonal Skills, Quickbooks Online, Documentation, Expensify, Management Skills
Specialization
Human resources business administration or a related field is a plus
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Accounts Receivable Manager - (West Coast / PST) at Frontline Managed Services
Creve Coeur, Missouri, United States - Full Time
Skills Needed
Organizational Skills, Time Management, Critical Thinking, Research, Problem Solving, Analytical Skills, Microsoft Office, Excel, Outlook, Communication Skills, Verbal Communication, Written Communication, Grammar, Punctuation
Specialization
Candidates should possess exceptional organizational and time management skills, along with strong critical thinking and analytical abilities. A combination of 7 years of customer service, accounting, and accounts receivable experience is preferred, with previous law or accounting firm experience being advantageous.
Experience Required
Minimum 5 year(s)
Sr. Accountant at Frontline Wildfire Defense
California, California, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
Accounting finance or a related field
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Temporary Workplace Signer (TWS) at Frontline Traffic Services
Dartmouth, NS, Canada - Full Time
Skills Needed
Leadership, Communication Skills, Heavy Equipment
Qualification
Graduate
Enterprise Service Desk Team Lead at Frontline Managed Services
, Goa, India - Full Time
Skills Needed
Service Desk, Help Desk, Client Communication, Coaching, Team Oversight, It Service Management, Analytical Skills, Workflow Optimization, Performance Management, Cultural Awareness, Remote Team Management, Problem Solving, Reporting, Process Improvement, Client Engagement, Escalation Management
Specialization
Candidates should have 4-6 years of experience in a service desk or managed services environment, with at least 2 years in a leadership role. Strong communication skills and the ability to manage remote and on-site teams are essential.
Experience Required
Minimum 5 year(s)
Accounts Receivable Specialist (A/R) at Frontline Managed Services
Hyderabad, Telangana, India - Full Time
Skills Needed
Accounts Receivable, Billing Inquiries, Dispute Resolution, Client Management, Ebilling, Microsoft Excel, Microsoft Office, Organizational Skills, Communication Skills, Detail Oriented, Service Orientation, Technical Skills, Collaboration, Report Preparation, Problem Solving, Relationship Management
Specialization
A Bachelor's degree is preferred, along with at least 1 year of professional experience in an accounting or service-related position. Candidates should possess superior organizational skills, technical proficiency, and excellent communication abilities.
Conflict Analyst at Frontline Managed Services
Hyderabad, Telangana, India - Full Time
Skills Needed
Legal Degree, Conflict Analysis, Research, Data Verification, Communication Skills, Analytical Skills, Attention To Detail, Time Management, Interpersonal Skills, Client Service, Microsoft Office, Discretion, Judgment, Problem Solving, Team Collaboration, Documentation
Specialization
A legal degree and 2+ years of experience in a law firm environment are required. Candidates should demonstrate strong analytical research capabilities and excellent communication skills.
Experience Required
Minimum 2 year(s)
People & Culture Coordinator at Frontline Managed Services
, Goa, India - Full Time
Skills Needed
Human Resources, Employee Engagement, Onboarding, Offboarding, Leave Administration, Hr Administration, Data Integrity, Compliance, Communication, Organizational Skills, Collaboration, Attention To Detail, Microsoft Office, Google Workspace, Fmla Support, Regional Employment Practices
Specialization
Candidates should have a bachelor's degree in human resources or a related field and 2-4 years of experience in People & Culture or Human Resources. Strong knowledge of employment practices in India and South Africa, along with proficiency in HR systems, is preferred.
Experience Required
Minimum 2 year(s)
Retail Stockroom Associate at Furniture Mart
, Louisiana, United States - Full Time
Skills Needed
Organizational Skills, Time Management, Furniture Assembly, Warehouse Equipment Use, Customer Satisfaction, Team Player, Inventory Management, Order Processing, Shipment Inspection, Heavy Lifting, Delivery Assistance
Specialization
A high school diploma or GED is preferred, along with previous warehouse experience. Candidates should be capable of lifting heavy objects and have excellent organizational skills.
Temporary Retail Associate at TJX Companies
Eagan, Minnesota, United States - Full Time
Skills Needed
Customer Service Skills, Communication Skills, Organizational Skills, Attention To Detail, Multi Tasking, Adaptability, Teamwork, Retail Experience
Specialization
Possess excellent customer service skills and the ability to work a flexible schedule. Strong communication and organizational skills are required, along with the capability to lift heavy objects.
Retail Part Time Team Lead at Office Depot
, , United States - Full Time
Skills Needed
Customer Service, Sales, Print Services, Communication, Interpersonal Skills, Technology, Attention To Detail, Problem Solving, Team Leadership, Adaptability, Client Engagement, Operational Efficiency, Loss Prevention, Merchandising, Community Outreach, Decision Quality, Integrity
Specialization
Candidates should have a high school diploma or equivalent and 1-3 years of experience in a related field, preferably in sales or customer service. Strong communication skills and the ability to use technology effectively are essential.
Experience Required
Minimum 2 year(s)
Retail Part Time Team Lead at Office Depot
Clovis, California, United States - Full Time
Skills Needed
Customer Service, Sales, Print Services, Communication, Interpersonal Skills, Technology, Attention To Detail, Problem Solving, Team Leadership, Adaptability, Client Engagement, Operational Efficiency, Loss Prevention, Visual Merchandising, Community Outreach, Decision Quality, Integrity
Specialization
A high school diploma is preferred along with 1-3 years of experience in sales or customer service. Strong communication skills and the ability to use technology effectively are essential.
Experience Required
Minimum 2 year(s)
Retail Fulfillment Manager at BUILT Brands
, , - Full Time
Skills Needed
Retail Fulfillment, Team Management, Inventory Organization, Quality Control, Workflow Monitoring, Communication, Microsoft Excel, Microsoft Word, Microsoft Outlook, Problem Solving, Time Management, Employee Development, Safety Compliance, Bilingual
Specialization
Candidates must have at least 2 years of retail fulfillment experience and 1 year of leadership experience. Proficiency in Microsoft Office and strong communication skills are also required.
Experience Required
Minimum 2 year(s)
Retail Cashier - Graveyard at Wynn Resorts
Las Vegas, Nevada, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Computerized Cash Register, Merchandising, Sales, Cleanliness, Organization, Suggestive Selling, Beauty Products
Specialization
Requires a minimum of six months cash handling experience in a fast-paced environment. Strong working knowledge of computerized cash registers is necessary, and prior knowledge of beauty products is preferred.
Retail Stocker - Part-Time at Coca-Cola Bottling Company High Country
Jackson, Wyoming, United States - Full Time
Skills Needed
Customer Service, Adaptability, Communication, Decision Making, Planning & Organizing, Reliability, Quality Management, Safety & Security
Specialization
A high school diploma or GED is preferred, along with 1-3 years of general work experience. Customer service experience and prior grocery store or consumer products experience are also preferred.
Retail Stocker - Part-Time at Coca-Cola Bottling Company High Country
Jackson, Wyoming, United States - Full Time
Skills Needed
Customer Service, Adaptability, Communication, Decision Making, Planning & Organizing, Reliability, Quality Management, Safety & Security
Specialization
A high school diploma or GED is preferred, along with 1-3 years of general work experience. Customer service experience and prior grocery store or consumer products experience are also preferred.
Retail Sales Lead Footwear at DICK'S Sporting Goods
Salem, Oregon, United States - Full Time
Skills Needed
Customer Focus, Team Leadership, Coaching, Collaboration, Decision Making, Accountability, Talent Development, Planning, Organizing, Communication, Empathy, Optimism, Inclusivity, Sales, Retail Management, Loss Prevention
Specialization
Candidates should have flexible availability, including nights and weekends, and prior retail or customer-focused experience is preferred. Physical requirements include the ability to lift items and work extended periods standing or walking.
HomeGoods Retail Associate at TJX Companies
, Maryland, United States - Full Time
Skills Needed
Customer Service Skills, Communication Skills, Organizational Skills, Attention To Detail, Multi Tasking, Flexibility, Teamwork
Specialization
Possesses excellent customer service skills and strong communication abilities. Able to work a flexible schedule and lift heavy objects as needed.
Service Desk Analyst - South Goa at Frontline Managed Services
, Goa, India -
Full Time


Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Customer Service, Problem Diagnosis, Documentation, Remote Access, User Administration, Communication, Ticket Management, Information Gathering, Team Collaboration, Office Equipment Operation, English Proficiency, Research Skills, Attention to Detail, Time Management, Adaptability

Industry

Legal Services

Description
Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Position Overview As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues. You will diagnose problems quickly and accurately while performing standard, preliminary research. You will use a variety of remote access, user admin, and related tools. At Frontline Managed Services, we understand that not everyone comes to us with a wealth of IT experience. That's why we provide industry-leading training to get you up to speed. What You’ll Do Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues. Effectively communicate with requesters in a clear, positive, and professional manner (in accordance with frontline MS script, spelling, grammatical, and related guidelines); Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources. Effectively implement the steps found in available resources by following the instructions and using a variety of remote access, user admin, and related tools. Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation (per client guidelines); Escalate unresolved issues to Team Leads. Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to Team Leads in a timely manner. What You Bring Bachelor’s degree is a must 2 years of general office experience 2 years of customer service experience Dexterity in using the computer keyboard and mouse while seated at a desk is required. Specific vision abilities required by this job include close vision, depth perception and ability to focus. Ability to perform computer functions and to operate basic office equipment. Must be able to speak English clearly and be articulate via calls; be able to read and write English. Not Sure You Meet Every Requirement? We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience. Join Us At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve. “We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”
Responsibilities
As a Service Desk Analyst, you will be the first point of contact for clients experiencing technical issues, diagnosing problems quickly and accurately. You will document requests for assistance and track incidents through to resolution or escalation.
Service Desk Analyst - South Goa at Frontline Managed Services
, Goa, India - Full Time
Skills Needed
Technical Support, Customer Service, Problem Diagnosis, Documentation, Remote Access, User Administration, Communication, Ticket Management, Information Gathering, Team Collaboration, Office Equipment Operation, English Proficiency, Research Skills, Attention To Detail, Time Management, Adaptability
Specialization
A bachelor's degree and two years of customer service experience are required. Candidates must be proficient in English and have the ability to operate basic office equipment.
Experience Required
Minimum 2 year(s)
eBilling Specialist - South Goa at Frontline Managed Services
, Goa, India - Full Time
Skills Needed
Electronic Billing, Communication Skills, Organizational Skills, Detail Oriented, Technical Skills, Microsoft Excel, Microsoft Office, Billing, Invoicing, Client Liaison, Problem Solving, Research Skills, Team Collaboration, Time Management, Service Orientation, Education Tools
Specialization
A bachelor's degree and at least 1 year of experience in accounting or billing are required. Candidates should possess excellent communication skills and be detail-oriented with superior technical skills.
Payroll Specialist at Frontline Wildfire Defense
Remote, Oregon, USA - Full Time
Skills Needed
Payroll, Iso, Analytical Skills, Payroll Processing, Interpersonal Skills, Quickbooks Online, Documentation, Expensify, Management Skills
Specialization
Human resources business administration or a related field is a plus
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Accounts Receivable Manager - (West Coast / PST) at Frontline Managed Services
Creve Coeur, Missouri, United States - Full Time
Skills Needed
Organizational Skills, Time Management, Critical Thinking, Research, Problem Solving, Analytical Skills, Microsoft Office, Excel, Outlook, Communication Skills, Verbal Communication, Written Communication, Grammar, Punctuation
Specialization
Candidates should possess exceptional organizational and time management skills, along with strong critical thinking and analytical abilities. A combination of 7 years of customer service, accounting, and accounts receivable experience is preferred, with previous law or accounting firm experience being advantageous.
Experience Required
Minimum 5 year(s)
Sr. Accountant at Frontline Wildfire Defense
California, California, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
Accounting finance or a related field
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Temporary Workplace Signer (TWS) at Frontline Traffic Services
Dartmouth, NS, Canada - Full Time
Skills Needed
Leadership, Communication Skills, Heavy Equipment
Qualification
Graduate
Enterprise Service Desk Team Lead at Frontline Managed Services
, Goa, India - Full Time
Skills Needed
Service Desk, Help Desk, Client Communication, Coaching, Team Oversight, It Service Management, Analytical Skills, Workflow Optimization, Performance Management, Cultural Awareness, Remote Team Management, Problem Solving, Reporting, Process Improvement, Client Engagement, Escalation Management
Specialization
Candidates should have 4-6 years of experience in a service desk or managed services environment, with at least 2 years in a leadership role. Strong communication skills and the ability to manage remote and on-site teams are essential.
Experience Required
Minimum 5 year(s)
Accounts Receivable Specialist (A/R) at Frontline Managed Services
Hyderabad, Telangana, India - Full Time
Skills Needed
Accounts Receivable, Billing Inquiries, Dispute Resolution, Client Management, Ebilling, Microsoft Excel, Microsoft Office, Organizational Skills, Communication Skills, Detail Oriented, Service Orientation, Technical Skills, Collaboration, Report Preparation, Problem Solving, Relationship Management
Specialization
A Bachelor's degree is preferred, along with at least 1 year of professional experience in an accounting or service-related position. Candidates should possess superior organizational skills, technical proficiency, and excellent communication abilities.
Conflict Analyst at Frontline Managed Services
Hyderabad, Telangana, India - Full Time
Skills Needed
Legal Degree, Conflict Analysis, Research, Data Verification, Communication Skills, Analytical Skills, Attention To Detail, Time Management, Interpersonal Skills, Client Service, Microsoft Office, Discretion, Judgment, Problem Solving, Team Collaboration, Documentation
Specialization
A legal degree and 2+ years of experience in a law firm environment are required. Candidates should demonstrate strong analytical research capabilities and excellent communication skills.
Experience Required
Minimum 2 year(s)
People & Culture Coordinator at Frontline Managed Services
, Goa, India - Full Time
Skills Needed
Human Resources, Employee Engagement, Onboarding, Offboarding, Leave Administration, Hr Administration, Data Integrity, Compliance, Communication, Organizational Skills, Collaboration, Attention To Detail, Microsoft Office, Google Workspace, Fmla Support, Regional Employment Practices
Specialization
Candidates should have a bachelor's degree in human resources or a related field and 2-4 years of experience in People & Culture or Human Resources. Strong knowledge of employment practices in India and South Africa, along with proficiency in HR systems, is preferred.
Experience Required
Minimum 2 year(s)
Retail Stockroom Associate at Furniture Mart
, Louisiana, United States - Full Time
Skills Needed
Organizational Skills, Time Management, Furniture Assembly, Warehouse Equipment Use, Customer Satisfaction, Team Player, Inventory Management, Order Processing, Shipment Inspection, Heavy Lifting, Delivery Assistance
Specialization
A high school diploma or GED is preferred, along with previous warehouse experience. Candidates should be capable of lifting heavy objects and have excellent organizational skills.
Temporary Retail Associate at TJX Companies
Eagan, Minnesota, United States - Full Time
Skills Needed
Customer Service Skills, Communication Skills, Organizational Skills, Attention To Detail, Multi Tasking, Adaptability, Teamwork, Retail Experience
Specialization
Possess excellent customer service skills and the ability to work a flexible schedule. Strong communication and organizational skills are required, along with the capability to lift heavy objects.
Retail Part Time Team Lead at Office Depot
, , United States - Full Time
Skills Needed
Customer Service, Sales, Print Services, Communication, Interpersonal Skills, Technology, Attention To Detail, Problem Solving, Team Leadership, Adaptability, Client Engagement, Operational Efficiency, Loss Prevention, Merchandising, Community Outreach, Decision Quality, Integrity
Specialization
Candidates should have a high school diploma or equivalent and 1-3 years of experience in a related field, preferably in sales or customer service. Strong communication skills and the ability to use technology effectively are essential.
Experience Required
Minimum 2 year(s)
Retail Part Time Team Lead at Office Depot
Clovis, California, United States - Full Time
Skills Needed
Customer Service, Sales, Print Services, Communication, Interpersonal Skills, Technology, Attention To Detail, Problem Solving, Team Leadership, Adaptability, Client Engagement, Operational Efficiency, Loss Prevention, Visual Merchandising, Community Outreach, Decision Quality, Integrity
Specialization
A high school diploma is preferred along with 1-3 years of experience in sales or customer service. Strong communication skills and the ability to use technology effectively are essential.
Experience Required
Minimum 2 year(s)
Retail Fulfillment Manager at BUILT Brands
, , - Full Time
Skills Needed
Retail Fulfillment, Team Management, Inventory Organization, Quality Control, Workflow Monitoring, Communication, Microsoft Excel, Microsoft Word, Microsoft Outlook, Problem Solving, Time Management, Employee Development, Safety Compliance, Bilingual
Specialization
Candidates must have at least 2 years of retail fulfillment experience and 1 year of leadership experience. Proficiency in Microsoft Office and strong communication skills are also required.
Experience Required
Minimum 2 year(s)
Retail Cashier - Graveyard at Wynn Resorts
Las Vegas, Nevada, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Computerized Cash Register, Merchandising, Sales, Cleanliness, Organization, Suggestive Selling, Beauty Products
Specialization
Requires a minimum of six months cash handling experience in a fast-paced environment. Strong working knowledge of computerized cash registers is necessary, and prior knowledge of beauty products is preferred.
Retail Stocker - Part-Time at Coca-Cola Bottling Company High Country
Jackson, Wyoming, United States - Full Time
Skills Needed
Customer Service, Adaptability, Communication, Decision Making, Planning & Organizing, Reliability, Quality Management, Safety & Security
Specialization
A high school diploma or GED is preferred, along with 1-3 years of general work experience. Customer service experience and prior grocery store or consumer products experience are also preferred.
Retail Stocker - Part-Time at Coca-Cola Bottling Company High Country
Jackson, Wyoming, United States - Full Time
Skills Needed
Customer Service, Adaptability, Communication, Decision Making, Planning & Organizing, Reliability, Quality Management, Safety & Security
Specialization
A high school diploma or GED is preferred, along with 1-3 years of general work experience. Customer service experience and prior grocery store or consumer products experience are also preferred.
Retail Sales Lead Footwear at DICK'S Sporting Goods
Salem, Oregon, United States - Full Time
Skills Needed
Customer Focus, Team Leadership, Coaching, Collaboration, Decision Making, Accountability, Talent Development, Planning, Organizing, Communication, Empathy, Optimism, Inclusivity, Sales, Retail Management, Loss Prevention
Specialization
Candidates should have flexible availability, including nights and weekends, and prior retail or customer-focused experience is preferred. Physical requirements include the ability to lift items and work extended periods standing or walking.
HomeGoods Retail Associate at TJX Companies
, Maryland, United States - Full Time
Skills Needed
Customer Service Skills, Communication Skills, Organizational Skills, Attention To Detail, Multi Tasking, Flexibility, Teamwork
Specialization
Possesses excellent customer service skills and strong communication abilities. Able to work a flexible schedule and lift heavy objects as needed.
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