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Head of Retail - Franchise Growth at Lendi Group
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Sales Leadership, Franchise Management, Business Growth, Commercial Acumen, Financial Modelling, Stakeholder Engagement, Change Leadership, Broker Recruitment, Performance Management, Operational Execution, Coaching, Market Expansion, Team Leadership, Customer Experience, Strategic Initiatives, Networking
Specialization
Candidates should have over 5 years of experience in sales leadership or franchise management, with a proven track record in driving business growth and managing distributed teams. Strong commercial acumen and stakeholder engagement skills are essential, along with familiarity in the mortgage broking or retail financial services sector.
Experience Required
Minimum 5 year(s)
Senior Property Manager (Retail) at Stream Realty
Alexandria, Virginia, United States - Full Time
Skills Needed
Property Management, Budget Preparation, Financial Performance, Team Supervision, Client Relations, Building Codes Compliance, Real Estate Software, Analytical Skills, Microsoft Excel, Communication Skills, Training, Employee Performance Reviews, Tenant Improvements, Capital Improvements, Team Motivation, Operational Results
Specialization
Candidates should have a bachelor's degree and at least 5 years of commercial property management experience. Significant supervisory responsibility and experience with budget preparation and real estate software are also required.
Experience Required
Minimum 5 year(s)
GC Retail Sales Manager Store 132 at The Guitar Center Company
Las Vegas, Nevada, United States - Full Time
Skills Needed
Leadership Skills, Sales Techniques, Product Knowledge, Customer Service, Team Building, Problem Solving, Attention To Detail, Business Savvy, Communication, Musical Passion
Specialization
Candidates should have a passion for music and experience leading a sales team. Strong communication skills and attention to detail are essential for success in this role.
Experience Required
Minimum 2 year(s)
Retail Part Time Store Associate at Office Depot
O’Fallon, Missouri, United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Interpersonal Skills, Technology, Print Products, Problem Solving, Inventory Management, Teamwork, Client Focus, Engagement, Operational Excellence, Merchandising, Background Checks, Training, Loss Prevention
Specialization
A high school diploma or equivalent is preferred, but no previous experience is required. Basic computer skills and good communication abilities are necessary for establishing relationships with clients.
Retail Sales Associate Part Time at Visionworks
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Service, Sales, Optics Knowledge, Product Knowledge, Communication, Engagement, Inventory Management, Merchandising, Order Fulfillment, Training, Development, Eyewear Measurement, Patient Interaction, Goal Achievement, Team Collaboration, Diversity, Inclusion
Specialization
A high school diploma or equivalent experience is preferred. Related customer or patient experience is a plus but not necessary.
Retail Floor Lead - The Woodlands at Vuori, Inc
The Woodlands, Texas, United States - Full Time
Skills Needed
Customer Service, Sales, Team Leadership, Communication, Interpersonal Skills, Organizational Skills, Product Knowledge, Relationship Building, Time Management, Problem Solving, Attention To Detail, Initiative, Adaptability, Punctuality, Feedback Responsiveness
Specialization
Candidates must be available for morning and evening shifts, including at least one weekend day. Strong customer service skills, the ability to prioritize tasks, and a high level of accountability are essential.
Retail Sales Associate (Seasonal) at New Balance
Washington Township, New Jersey, United States - Full Time
Skills Needed
Customer Service, Verbal Communication, Teamwork, Product Knowledge, Cash Register Functions, Basic Math, Flexibility, Problem Solving
Specialization
Candidates must be at least 18 years old and possess strong customer service and communication skills. Retail experience is preferred but not necessary, and candidates should be willing to work a flexible schedule.
Retails Sales Associate - Optical at Great Glasses
Vancouver, BC V6K 1N7, Canada - Full Time
Skills Needed
Communication Skills, Vision Care, Sales Skills
Qualification
Graduate
E Store Retail Supervisor Nights at Superdrug
MKM1, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Part-Time Retail Sales Associate at Parallel
Tallahassee, Florida, United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Organizational Skills, Pos Systems, Inventory Management, Problem Solving, Flexibility, Collaboration, Attention To Detail, Compliance, Product Knowledge, Upselling, Cross Selling, Time Management, Confidentiality
Specialization
Candidates must be at least 21 years old and possess a high school diploma or equivalent. A minimum of one year of experience in retail or customer service is required, along with proficiency in operating POS systems.
Retail Sales Associate Part Time at Visionworks
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Service, Sales, Optics Knowledge, Product Knowledge, Communication, Engagement, Inventory Management, Merchandising, Order Fulfillment, Training, Development, Measurement, Eyewear Fitting, Teamwork, Problem Solving, Attention To Detail
Specialization
A high school diploma or equivalent experience is required, along with related customer or patient experience preferred but not necessary. Continuous training and development are expected to maintain product knowledge.
Retail Part Time Store Associate at Office Depot
, , United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Interpersonal Skills, Technology, Print Products, Problem Solving, Inventory Management, Teamwork, Client Focus, Engagement, Operational Excellence, Merchandising, Background Checks, Training, Promotions
Specialization
A high school diploma or equivalent is preferred, but no previous experience is required. Basic computer skills and good interpersonal communication skills are necessary.
Seasonal Retail Associate - Sorel at Columbia Sportswear Company
Castle Rock, Colorado, United States - Full Time
Skills Needed
Customer Service, Sales, Visual Merchandising, Cash Register Transactions, Inventory Management, Problem Solving, Teamwork, Communication
Specialization
No specific education is required, though a high school diploma or GED is preferred. Candidates should have 2 years or less of experience in a retail position and be at least 16 years old.
Retail Sales Associate Full Time at TJX Companies
Lebanon, New Hampshire, United States - Full Time
Skills Needed
Customer Service Skills, Communication Skills, Organizational Skills, Attention To Detail, Multi Tasking, Adaptability, Teamwork, Retail Experience
Specialization
Possesses excellent customer service skills and is able to work a flexible schedule. Strong communication and organizational skills with attention to detail are essential, along with the ability to lift heavy objects.
Golf Shop Retail Sales Associate at Arcis Golf
The Woodlands, Texas, United States - Full Time
Skills Needed
Excellent Communication, People Skills, Customer Service Experience, Strong Attention To Detail, Willingness To Learn
Specialization
Candidates should possess excellent communication and people skills, along with customer service experience. A strong attention to detail and a willingness to learn are also essential.
Seasonal Retail Associate - Sorel at SOREL
Castle Rock, Colorado, United States - Full Time
Skills Needed
Customer Service, Sales, Visual Merchandising, Problem Solving, Cash Register Transactions, Inventory Management, Teamwork, Communication
Specialization
No specific education is required, but a High School Diploma or GED is preferred. Candidates should have 2 years or less of experience in a retail position and be at least 16 years old.
Retail Beauty Advisor & Therapist at Oh My Cream
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Enduring Retail Security Officer at Securitas USA Corporate Services
Richmond, England, United Kingdom - Full Time
Skills Needed
Sia Licence, Customer Service, Communication, Organisational Skills, Initiative, Reliability, Security Awareness, Teamwork
Specialization
Candidates should have an SIA Licence and a right to work in the UK, along with a 5-year checkable work history. Strong customer service skills and the ability to work independently are essential.
Retail Sales Associate - Carryout at North40 Outfitters
Mead, Washington, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication Skills, Multitasking, Dependability, Initiative, Flexibility, Merchandising, Lifting Techniques, Detail Orientation, Fast Paced Environment, Organizational Skills, Sales Generation, Product Knowledge, Weather Adaptability, Problem Solving
Specialization
Candidates should be willing to work in a team environment and possess good communication skills. The role requires the ability to multitask, work independently, and adapt to changing conditions.
Specialist Retail Media Campaigns at Delivery Hero
Muscat, Muscat Governorate, Oman - Full Time
Skills Needed
Campaign Planning, E Commerce, Cross Functional Collaboration, Attention To Detail, Data Analysis, Excel, Looker, Tableau, Content Understanding, Customer Funnel, Performance Reporting, Risk Management, Documentation, Communication, Relationship Building, Project Management
Specialization
Candidates should have a BSc degree in Marketing or a related field and 2-4 years of experience, preferably in e-commerce. Strong skills in managing projects, building relationships, and advanced Excel proficiency are essential.
Experience Required
Minimum 2 year(s)
Head of Retail - Franchise Growth at Lendi Group
City of Brisbane, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sales Leadership, Franchise Management, Business Growth, Commercial Acumen, Financial Modelling, Stakeholder Engagement, Change Leadership, Broker Recruitment, Performance Management, Operational Execution, Coaching, Market Expansion, Team Leadership, Customer Experience, Strategic Initiatives, Networking

Industry

Financial Services

Description
Company Description Lendi Group is a market-leading digital platform business focused on transforming the home loan industry. It operates the country’s #1 retail mortgage broker – the iconic Aussie Home Loans franchise – and the Australia’s #1 digital mortgage brand, Lendi. Together, with its national network of 1,300 brokers and 230 retail stores, the Lendi Group brands give all Australians the power of choice, and confidence, in one of life’s biggest financial decisions. Building on this market-leading foundation, Lendi Groups vision is to be the undisputed place for Australians to buy and own property through our new Aussie Homes propositions. Lendi Group’s loan book is more than $100b and it was named Australia’s Aggregator of the Year for 2024 Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity. To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/ About the Team Our goal in Group Distribution is to be the #1 Broker Network in the Industry, by being the best in every channel we operate in. We have a dedicated channel focus with a broad network of Franchisees & Store Brokers (Retail channel), Mobile Brokers (Independent Contractor channel), and Home Loan Specialists (Salaried broker channel). This diverse group is over 1,350 heads and requires a specialised, agile, and professional sales support structure. Based out of our Brisbane head office, the Head of Retail is responsible for strategic alignment, performance and growth, and engagement and culture of the Retail business within the Queensland. Job Description Retail Network Growth Strategy Owning the execution of the market representation strategy across the state, resulting in net store count growth. This includes proactive renewal and retention strategies and identifying and targeting high-priority retail territories for expansion. Proactively attract, engage, and guide high-quality internal and external candidates through the franchise application journey, guiding and nurturing them through initial appointments, cash flow modelling, business planning, profit models, site selection, and approval processes. Advocate for and bring to life our unique Broker Pathways opportunities, supporting brokers to transition across channels aligned to their career goals and aspirations. Influence the experience and outcomes of our network across the franchise lifecycle from recruitment and onboarding to renewal and succession planning. Drive quality operational execution of franchise transactions across the network – including delivery to Franchise Agreement timelines and store standards including property refit / refresh. Leadership of team of Retail Business Consultants (RBCs) Role model strong leadership and support ongoing development to a team of RBCs across the state. Foster a culture of accountability, commercial acumen, and network engagement among the RBC cohort. Coach RBCs to be effective business partners to their regions, supporting franchisees with business planning, performance and growth strategies, sales leadership, sales process, marketing and community engagement, customer experience and operational execution. Effectively lead the embedment of operating cadences across the business with regular and documented in-person and virtual engagements occurring with all franchisees across the network. Deepen relationships and drive coaching effectiveness across key performance areas via effective business planning (including broker recruitment and development, business development, local area marketing) across broking and broader revenue opportunities. Network Performance, Sales Accountability and KPI Uplift Lead delivery against North Star targets for Lodgements and Settlements for the Retail channel in your state. Drive outperformance against Retail KPIs across all elements of the Franchise Agreement, including customer excellence, store standards, operational benchmarks, and growth outcomes. Coach and support RBCs and franchisees to embed best practice across sales processes, leadership disciplines, lead generation, conversion, pipeline management, broker headcount, productivity, and growth. Track and analyse performance metrics to inform targeted interventions. Change Leadership and Initiative Adoption Drive embedment of strategic initiatives and product-led releases, coaching adoption, and alignment across the network of key customer solutions, including but not limited to Aussie App, Aussie Homes, Aussie Conveyancing, Aussie Bridge and Aussie Products. Partner closely with your General Manager, Sales Leaders, GTM leads, ARMs and key stakeholders to support the implementation of new tools, systems, or process improvements. Broker Growth Strategy Lead the strategy for broker headcount growth across the state. Support Sales Leaders in monitoring Franchise Agreement compliance and supporting resourcing strategies for effective capacity planning. Partner with key stakeholders to deliver broker recruitment and retention strategies that drive sustainable growth, productivity, and market share uplift. Strategic Business Improvement and Priority Support Lead and contribute to other key strategic initiatives to influence growth, performance, and continuous improvement for the state, as required by the General Manager. Provide “priority support” to strategic stores in consultation with the General Manager and in collaboration with the RBC to accelerate growth outcomes where needed. Qualifications 5+ years of experience in sales leadership and/or franchise management Proven leadership experience driving performance, managing distributed field teams in a franchise or multi-site environment. Demonstrated ability to drive business growth, particularly through market expansion and strategic recruitment. Strong commercial acumen and experience with financial modelling, business planning, and performance management. Deep understanding of franchise operations, regulatory compliance, and lifecycle management. Exceptional stakeholder engagement skills with the ability to influence and collaborate across levels. Experience leading change and embedding new initiatives in a complex business environment. Familiarity with the mortgage broking or retail financial services sector is highly desirable. Ability to work independently and drive outcomes in a highly agile environment. Additional Information Why Join us? Enjoy the flexibility of remote working arrangements. We offer a highly flexible hybrid structure with an attractive WFH/Office split. We offer extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks leave for primary carers and up to 4 weeks for secondary carers. An additional week’s Loyalty Leave each year after reaching 3 years’ service. We are a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups such as our industry-leading Women in Technology group. Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products. Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you. #Lendigroup #LI-GR2 #LI-Hybrid
Responsibilities
The Head of Retail is responsible for executing the market representation strategy to achieve net store count growth and leading a team of Retail Business Consultants. This role involves driving performance, engagement, and culture within the Retail business across Queensland.
Head of Retail - Franchise Growth at Lendi Group
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Sales Leadership, Franchise Management, Business Growth, Commercial Acumen, Financial Modelling, Stakeholder Engagement, Change Leadership, Broker Recruitment, Performance Management, Operational Execution, Coaching, Market Expansion, Team Leadership, Customer Experience, Strategic Initiatives, Networking
Specialization
Candidates should have over 5 years of experience in sales leadership or franchise management, with a proven track record in driving business growth and managing distributed teams. Strong commercial acumen and stakeholder engagement skills are essential, along with familiarity in the mortgage broking or retail financial services sector.
Experience Required
Minimum 5 year(s)
Senior Property Manager (Retail) at Stream Realty
Alexandria, Virginia, United States - Full Time
Skills Needed
Property Management, Budget Preparation, Financial Performance, Team Supervision, Client Relations, Building Codes Compliance, Real Estate Software, Analytical Skills, Microsoft Excel, Communication Skills, Training, Employee Performance Reviews, Tenant Improvements, Capital Improvements, Team Motivation, Operational Results
Specialization
Candidates should have a bachelor's degree and at least 5 years of commercial property management experience. Significant supervisory responsibility and experience with budget preparation and real estate software are also required.
Experience Required
Minimum 5 year(s)
GC Retail Sales Manager Store 132 at The Guitar Center Company
Las Vegas, Nevada, United States - Full Time
Skills Needed
Leadership Skills, Sales Techniques, Product Knowledge, Customer Service, Team Building, Problem Solving, Attention To Detail, Business Savvy, Communication, Musical Passion
Specialization
Candidates should have a passion for music and experience leading a sales team. Strong communication skills and attention to detail are essential for success in this role.
Experience Required
Minimum 2 year(s)
Retail Part Time Store Associate at Office Depot
O’Fallon, Missouri, United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Interpersonal Skills, Technology, Print Products, Problem Solving, Inventory Management, Teamwork, Client Focus, Engagement, Operational Excellence, Merchandising, Background Checks, Training, Loss Prevention
Specialization
A high school diploma or equivalent is preferred, but no previous experience is required. Basic computer skills and good communication abilities are necessary for establishing relationships with clients.
Retail Sales Associate Part Time at Visionworks
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Service, Sales, Optics Knowledge, Product Knowledge, Communication, Engagement, Inventory Management, Merchandising, Order Fulfillment, Training, Development, Eyewear Measurement, Patient Interaction, Goal Achievement, Team Collaboration, Diversity, Inclusion
Specialization
A high school diploma or equivalent experience is preferred. Related customer or patient experience is a plus but not necessary.
Retail Floor Lead - The Woodlands at Vuori, Inc
The Woodlands, Texas, United States - Full Time
Skills Needed
Customer Service, Sales, Team Leadership, Communication, Interpersonal Skills, Organizational Skills, Product Knowledge, Relationship Building, Time Management, Problem Solving, Attention To Detail, Initiative, Adaptability, Punctuality, Feedback Responsiveness
Specialization
Candidates must be available for morning and evening shifts, including at least one weekend day. Strong customer service skills, the ability to prioritize tasks, and a high level of accountability are essential.
Retail Sales Associate (Seasonal) at New Balance
Washington Township, New Jersey, United States - Full Time
Skills Needed
Customer Service, Verbal Communication, Teamwork, Product Knowledge, Cash Register Functions, Basic Math, Flexibility, Problem Solving
Specialization
Candidates must be at least 18 years old and possess strong customer service and communication skills. Retail experience is preferred but not necessary, and candidates should be willing to work a flexible schedule.
Retails Sales Associate - Optical at Great Glasses
Vancouver, BC V6K 1N7, Canada - Full Time
Skills Needed
Communication Skills, Vision Care, Sales Skills
Qualification
Graduate
E Store Retail Supervisor Nights at Superdrug
MKM1, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Part-Time Retail Sales Associate at Parallel
Tallahassee, Florida, United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Organizational Skills, Pos Systems, Inventory Management, Problem Solving, Flexibility, Collaboration, Attention To Detail, Compliance, Product Knowledge, Upselling, Cross Selling, Time Management, Confidentiality
Specialization
Candidates must be at least 21 years old and possess a high school diploma or equivalent. A minimum of one year of experience in retail or customer service is required, along with proficiency in operating POS systems.
Retail Sales Associate Part Time at Visionworks
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Service, Sales, Optics Knowledge, Product Knowledge, Communication, Engagement, Inventory Management, Merchandising, Order Fulfillment, Training, Development, Measurement, Eyewear Fitting, Teamwork, Problem Solving, Attention To Detail
Specialization
A high school diploma or equivalent experience is required, along with related customer or patient experience preferred but not necessary. Continuous training and development are expected to maintain product knowledge.
Retail Part Time Store Associate at Office Depot
, , United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Interpersonal Skills, Technology, Print Products, Problem Solving, Inventory Management, Teamwork, Client Focus, Engagement, Operational Excellence, Merchandising, Background Checks, Training, Promotions
Specialization
A high school diploma or equivalent is preferred, but no previous experience is required. Basic computer skills and good interpersonal communication skills are necessary.
Seasonal Retail Associate - Sorel at Columbia Sportswear Company
Castle Rock, Colorado, United States - Full Time
Skills Needed
Customer Service, Sales, Visual Merchandising, Cash Register Transactions, Inventory Management, Problem Solving, Teamwork, Communication
Specialization
No specific education is required, though a high school diploma or GED is preferred. Candidates should have 2 years or less of experience in a retail position and be at least 16 years old.
Retail Sales Associate Full Time at TJX Companies
Lebanon, New Hampshire, United States - Full Time
Skills Needed
Customer Service Skills, Communication Skills, Organizational Skills, Attention To Detail, Multi Tasking, Adaptability, Teamwork, Retail Experience
Specialization
Possesses excellent customer service skills and is able to work a flexible schedule. Strong communication and organizational skills with attention to detail are essential, along with the ability to lift heavy objects.
Golf Shop Retail Sales Associate at Arcis Golf
The Woodlands, Texas, United States - Full Time
Skills Needed
Excellent Communication, People Skills, Customer Service Experience, Strong Attention To Detail, Willingness To Learn
Specialization
Candidates should possess excellent communication and people skills, along with customer service experience. A strong attention to detail and a willingness to learn are also essential.
Seasonal Retail Associate - Sorel at SOREL
Castle Rock, Colorado, United States - Full Time
Skills Needed
Customer Service, Sales, Visual Merchandising, Problem Solving, Cash Register Transactions, Inventory Management, Teamwork, Communication
Specialization
No specific education is required, but a High School Diploma or GED is preferred. Candidates should have 2 years or less of experience in a retail position and be at least 16 years old.
Retail Beauty Advisor & Therapist at Oh My Cream
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Enduring Retail Security Officer at Securitas USA Corporate Services
Richmond, England, United Kingdom - Full Time
Skills Needed
Sia Licence, Customer Service, Communication, Organisational Skills, Initiative, Reliability, Security Awareness, Teamwork
Specialization
Candidates should have an SIA Licence and a right to work in the UK, along with a 5-year checkable work history. Strong customer service skills and the ability to work independently are essential.
Retail Sales Associate - Carryout at North40 Outfitters
Mead, Washington, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication Skills, Multitasking, Dependability, Initiative, Flexibility, Merchandising, Lifting Techniques, Detail Orientation, Fast Paced Environment, Organizational Skills, Sales Generation, Product Knowledge, Weather Adaptability, Problem Solving
Specialization
Candidates should be willing to work in a team environment and possess good communication skills. The role requires the ability to multitask, work independently, and adapt to changing conditions.
Specialist Retail Media Campaigns at Delivery Hero
Muscat, Muscat Governorate, Oman - Full Time
Skills Needed
Campaign Planning, E Commerce, Cross Functional Collaboration, Attention To Detail, Data Analysis, Excel, Looker, Tableau, Content Understanding, Customer Funnel, Performance Reporting, Risk Management, Documentation, Communication, Relationship Building, Project Management
Specialization
Candidates should have a BSc degree in Marketing or a related field and 2-4 years of experience, preferably in e-commerce. Strong skills in managing projects, building relationships, and advanced Excel proficiency are essential.
Experience Required
Minimum 2 year(s)
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