JOB SUMMARY

We are seeking a dedicated and experienced Retail Supervisor to join our team. The ideal candidate will possess strong leadership skills and a passion for retail management. As a Retail Supervisor, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and leading a team to achieve sales targets. Your ability to communicate effectively and manage time efficiently will be crucial in creating a positive shopping experience for our customers.

REQUIREMENTS

• Proven experience in retail management or supervisory roles is essential.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent communication skills, both verbal and written, with strong phone etiquette.
• Bilingual or multilingual abilities are highly desirable to cater to a diverse customer base.
• Proficient in time management and organisational skills to handle multiple tasks effectively.
• Experience in merchandising and sales management is preferred.
• Administrative experience is an advantage for handling operational tasks efficiently.
• A proactive approach to problem-solving with attention to detail. Join us in creating an outstanding retail experience while developing your career in a dynamic environment!
  Job Types: Full-time, Part-time
  Pay: £12.29-£14.16 per hour
  Expected hours: 16 – 34 per week

Benefits:

• Bereavement leave
• Canteen
• Casual dress
• Discounted or free food
• Free parking
• On-site parking

Work Location: In perso

• Supervise and lead a team of retail staff, providing guidance and support to enhance performance.
• Ensure high standards of customer service are maintained at all times.
• Manage inventory levels, merchandising displays, and stock replenishment to optimise sales.
• Conduct training sessions for new employees, focusing on product knowledge and sales techniques.
• Implement promotional activities and monitor their effectiveness in driving sales.
• Handle administrative tasks including scheduling, payroll processing, and reporting.
• Maintain an organised store environment that reflects the brand’s image.
• Address customer inquiries and resolve any issues promptly and professionally.
• Collaborate with management to develop strategies for improving sales performance.