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Customer Service Representative at Probe CX
, , Philippines - Full Time
Skills Needed
Customer Service, Sales, Communication, Problem Solving, Multi Tasking, Typing, Listening Comprehension, Call Control, Quality Standards, Punctuality, Training, Product Knowledge, Customer Interaction, Accents Familiarity, Questioning Techniques, Upselling
Specialization
Achieve and maintain a thorough understanding of the products/services, policies, procedures, and processes. Develop proficiency in customer tools and knowledge management systems.
Claims EDI Helpdesk Support at RADcube, LLC
Indianapolis, Indiana, United States - Full Time
Skills Needed
Customer Service, Helpdesk Support, Healthcare Claims Processing, Edi Formats, Verbal Communication, Phone Etiquette, Remote Work, Microsoft Office, Ticketing Systems
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. Candidates should have at least 1 year of experience in customer service or helpdesk support, and familiarity with EDI formats is a plus.
Assistant Branch Manager at Pathfinder Bank
Town of Cicero, New York, United States - Full Time
Skills Needed
Customer Service, Sales, Compliance, Staff Development, Leadership, Coaching, Financial Products, Branch Operations, Team Building, Relationship Management, Loan Processing, Performance Reviews, Cash Handling, Communication, Problem Solving, Mentoring
Specialization
A high school diploma or equivalent is required, along with 5+ years of banking or cash handling experience. Candidates should have leadership and coaching experience, as well as a Notary License.
Experience Required
Minimum 5 year(s)
LVN Homecare Pacoima 91331 Monday – Friday 3p – 11p at Maximum Health Care Solutions
Los Angeles, California, United States - Full Time
Skills Needed
Licensed Vocational Nurse, Patient Care, Nursing Process, Assessment, Data Analysis, Documentation, Pediatric Care, Adult Care
Specialization
Currently licensed as an LPN/LVN in the state of practice. One year prior professional nursing experience preferred.
Help Desk Coordinator at HEARTLAND BUSINESS SYSTEMS LLC
Columbia, Missouri, United States - Full Time
Skills Needed
Customer Service, It Support, Scheduling Coordination, Communication, Organization, Time Management, Technical Aptitude, Interdepartmental Collaboration, Ticketing Systems, Project Management, Detail Oriented, Adaptability, Accountability, Persistence, Ethical, Applied Learning
Specialization
Candidates should have at least 1 year of customer service experience and 1 year in an IT-related field. Preferred qualifications include 2 years in information technology or business administration and experience in scheduling coordination.
Subway Cashier at Pilot Company
Mill Hall, Pennsylvania, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Subway Processes, Teamwork, Flexible Schedule
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Preferred qualifications include experience in a similar position and the ability to work a flexible schedule.
Lead Quality Control Chemist - 2nd Shift at Kdc Northern Labs
Groveport, Ohio, United States - Full Time
Skills Needed
Chemistry, Leadership, Problem Solving, Organization, Communication, Training, Analytical Testing, Microbiology Testing, Fda Gmps, Osha Safety Standards, Aseptic Sampling, Sap, Gc, Hplc, Ftir, Sops
Specialization
A Bachelor’s Degree in Chemistry or a related science field is required along with 3+ years of lab experience in a manufacturing setting. Leadership experience and knowledge of FDA GMPs and OSHA safety standards are strongly preferred.
Experience Required
Minimum 2 year(s)
Automation Lead 1st shift Monday - Thursday at CONA Services
Erlanger, Kentucky, United States - Full Time
Skills Needed
Microsoft Office, Problem Solving, Team Collaboration, Warehouse Processes, Attention To Detail, Data Manipulation, Troubleshooting, Flexibility, Initiative
Specialization
A high school diploma or GED is required, along with 1-3 years of relevant work experience. Proficiency in Microsoft Office and the ability to work in a fast-paced environment are essential.
Help Desk Coordinator at HEARTLAND BUSINESS SYSTEMS LLC
Pewaukee, Wisconsin, United States - Full Time
Skills Needed
Customer Service, It Support, Scheduling Coordination, Communication, Organization, Time Management, Technical Aptitude, Interdepartmental Collaboration, Detail Oriented, Accountability, Adaptability, Persistence, Project Management, Ticketing Systems, Rmm Software, Consultative Support
Specialization
Candidates should have at least 1 year of customer service experience and 1 year in an IT-related field. Preferred qualifications include 2 years in information technology or business administration and experience in scheduling coordination.
Electrical Engineering I at Syska Hennessy Group
Chicago, Illinois, United States - Full Time
Skills Needed
Electrical Engineering, Architectural Engineering, Cad, Revit, Design, Calculation Software, Ms Office Suite, Team Collaboration, Field Investigations, Construction Site Visits, Project Coordination, Technical Training, Mentorship, Problem Solving, Client Satisfaction, Innovative Solutions
Specialization
Candidates should have a Bachelor's Degree in Electrical Engineering or Architectural Engineering, with a graduation date of Winter 2025, Spring, or Summer 2026. Previous internship experience and knowledge of CAD and REVIT are preferred.
Help Desk Coordinator at HEARTLAND BUSINESS SYSTEMS LLC
Fayetteville, Arkansas, United States - Full Time
Skills Needed
Customer Service, It Support, Scheduling Coordination, Communication, Organization, Time Management, Technical Aptitude, Interdepartmental Collaboration, Detail Oriented, Accountability, Adaptability, Persistence, Project Management, Ticketing Systems, Rmm Software, Consultative Support
Specialization
Candidates should have at least 1 year of experience in customer service and an IT-related field. Preferred qualifications include 2 years in information technology or business administration and experience in scheduling coordination.
Customer Service Representative at The CKHobbie Group
Souderton, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Order Processing, Complaint Resolution, Record Maintenance, Inventory Management, Product Knowledge, Technical Skills, Communication
Specialization
A high school diploma is required along with previous experience in a customer service role, preferably in a manufacturing environment. Strong technical skills, particularly in Microsoft Office and ERP systems, are also necessary.
Esthetician Full-Time at Massage Envy
Hattiesburg, Mississippi, United States - Full Time
Skills Needed
Licensed Cosmetologist, Esthetician, Skin Care Services, Client Communication, Customized Treatments, Skincare Mastery, Follow Up Recommendations, Client Needs Assessment
Specialization
Must be a Licensed Cosmetologist or Esthetician and satisfy all licensing requirements to perform services. Candidates should have a passion for helping others look and feel their best and be eager for growth in skincare mastery.
Studio Experience Team - H Street Studio (Washington, D.C.) at CorePower Yoga
Washington, District of Columbia, United States - Full Time
Skills Needed
Attention To Detail, Organizational Skills, Cleaning Techniques, Communication Skills, Interpersonal Skills
Specialization
Candidates should be reliable, detail-oriented, and able to commit to a flexible schedule of up to six hours per month. Prior cleaning experience is preferred, along with strong communication and organizational skills.
Sarento's Dining Attendant at Wilderness Resort
Wisconsin Dells, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Dependability, Enthusiasm, Hardworking, Teamwork, Cleaning, Food Service, Communication
Specialization
Candidates should be hardworking, dependable, and enthusiastic with a focus on customer service. Availability for part or full-time work, including nights and weekends, is required.
Network Program Manager at Ericsson
Yokohama, , Japan - Full Time
Skills Needed
Automation, Process Management, Negotiation, Service Delivery Business Understanding, Data Analytics, Financial Acumen, Artificial Intelligence, Customer Insights, Stakeholder Management, Change And Improvement Management, Program/Project Finance Management, Customer Relationship Building, Project Management, Japanese Language Skill, English
Specialization
Candidates must possess strong financial acumen and data analytics skills, along with a deep understanding of service delivery. Proficiency in Japanese and English is mandatory, with Japanese language skills required at more than a business level.
Experience Required
Minimum 2 year(s)
Host - Restaurant at Genesis Global Group
Lambertville, New Jersey, United States - Full Time
Skills Needed
Service Orientation, Positive Attitude, Multitasking, Teamwork, Dependability, People Skills, Pressure Management, Verbal Skills, Written Skills
Specialization
Candidates should have a high degree of service orientation and outstanding people skills. They must be dependable, able to multitask, and work well under pressure.
Food Service Host at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Food Service, Customer Service, Patient Interaction, Food Handling, Sanitation, Meal Service, Infection Control, Communication, Time Management, Menu Distribution, Quality Control, Team Collaboration, Problem Solving, Attention To Detail, Food Safety, Guest Satisfaction
Specialization
Preferred candidates will have previous experience in food service, customer service, or patient-facing roles. Adherence to hygiene and infection control procedures is essential.
Quality Assurance Specialist at Honda Dev. and Mfg. of Am.,LLC
Haw River, North Carolina, United States - Full Time
Skills Needed
Analytical Problem Solving Skills, Excellent Communication Skills, Team Environment, Flexible Schedule, Adaptability, Microsoft Office, Initiative, Independent Work
Specialization
Candidates should have a BS or AS in Engineering or a high school diploma with relevant experience. Strong analytical skills and proficiency in Microsoft Office are essential.
Conducteur ou Conductrice d'Engin Raboteur at Groupe Soloc
Janneyrias, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Heavy Vehicle Driving, Machinery Operation, Maintenance Skills, Attention To Detail, Customer Interaction, Btp Environment Knowledge
Specialization
Candidates must possess a PL and SPL license and should be attentive and careful with the equipment. Experience in the construction industry is a plus, but not mandatory as training is provided.
Customer Service Representative at Probe CX
, , Philippines -
Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Communication, Problem Solving, Multi-tasking, Typing, Listening Comprehension, Call Control, Quality Standards, Punctuality, Training, Product Knowledge, Customer Interaction, Accents Familiarity, Questioning Techniques, Upselling

Industry

Outsourcing and Offshoring Consulting

Description
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose. Job Description Job Description Summary Handle customer contacts in line with client and company requirements as sales and customer service representatives. Duties and Responsibilities ● Attend and actively participate in training ● Achieve and maintain a thorough understanding of the products/services, policies, procedures, and processes ● Acquire proficiency in customer tools and knowledge management system ● Develop listening comprehension and familiarity with the different accents of customers ● Achieve required typing speed and accuracy and develop multi-tasking (talk and type) ● Obtain familiarity /mastery of the selling process ● Learn relevant soft skills and customer interaction skills ● Keep abreast of changes and developments in program-specific information Handle Customers/Calls ● Use appropriate keying strategies and keywords to quickly search for requested information ● Apply effective questioning techniques to immediately zero in on customer’s needs and requested information ● Provide options or alternative solutions to customers as necessary ● Ensure immediate resolution of customers’ issues and concerns ● Offer appropriate products/services and explain the benefits to the customer ● Increase customer value by offering ancillary services/products and upsells/upgrades ● Ensure positive customer experience and maintain integrity ● Utilize call control techniques to ensure efficiency evidenced by handle time (AHT) ● Follow standard call flow and spiels as well as other quality measures ● Follow prescribed hold and transfer protocols Meet all expectations and adhere to standards ● Comply with all program procedures and processes ● Meet both client and company KPIs/performance metrics consistently ● Observe punctuality and schedule adherence at all times ● Understand and apply quality standards Other ● Complete tasks delegated/assigned by the Circle Leader ● Perform other reasonable duties as required Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.
Responsibilities
Handle customer contacts in line with client and company requirements. Ensure immediate resolution of customers’ issues and concerns while providing options or alternative solutions.
Customer Service Representative at Probe CX
, , Philippines - Full Time
Skills Needed
Customer Service, Sales, Communication, Problem Solving, Multi Tasking, Typing, Listening Comprehension, Call Control, Quality Standards, Punctuality, Training, Product Knowledge, Customer Interaction, Accents Familiarity, Questioning Techniques, Upselling
Specialization
Achieve and maintain a thorough understanding of the products/services, policies, procedures, and processes. Develop proficiency in customer tools and knowledge management systems.
Claims EDI Helpdesk Support at RADcube, LLC
Indianapolis, Indiana, United States - Full Time
Skills Needed
Customer Service, Helpdesk Support, Healthcare Claims Processing, Edi Formats, Verbal Communication, Phone Etiquette, Remote Work, Microsoft Office, Ticketing Systems
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. Candidates should have at least 1 year of experience in customer service or helpdesk support, and familiarity with EDI formats is a plus.
Assistant Branch Manager at Pathfinder Bank
Town of Cicero, New York, United States - Full Time
Skills Needed
Customer Service, Sales, Compliance, Staff Development, Leadership, Coaching, Financial Products, Branch Operations, Team Building, Relationship Management, Loan Processing, Performance Reviews, Cash Handling, Communication, Problem Solving, Mentoring
Specialization
A high school diploma or equivalent is required, along with 5+ years of banking or cash handling experience. Candidates should have leadership and coaching experience, as well as a Notary License.
Experience Required
Minimum 5 year(s)
LVN Homecare Pacoima 91331 Monday – Friday 3p – 11p at Maximum Health Care Solutions
Los Angeles, California, United States - Full Time
Skills Needed
Licensed Vocational Nurse, Patient Care, Nursing Process, Assessment, Data Analysis, Documentation, Pediatric Care, Adult Care
Specialization
Currently licensed as an LPN/LVN in the state of practice. One year prior professional nursing experience preferred.
Help Desk Coordinator at HEARTLAND BUSINESS SYSTEMS LLC
Columbia, Missouri, United States - Full Time
Skills Needed
Customer Service, It Support, Scheduling Coordination, Communication, Organization, Time Management, Technical Aptitude, Interdepartmental Collaboration, Ticketing Systems, Project Management, Detail Oriented, Adaptability, Accountability, Persistence, Ethical, Applied Learning
Specialization
Candidates should have at least 1 year of customer service experience and 1 year in an IT-related field. Preferred qualifications include 2 years in information technology or business administration and experience in scheduling coordination.
Subway Cashier at Pilot Company
Mill Hall, Pennsylvania, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Subway Processes, Teamwork, Flexible Schedule
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Preferred qualifications include experience in a similar position and the ability to work a flexible schedule.
Lead Quality Control Chemist - 2nd Shift at Kdc Northern Labs
Groveport, Ohio, United States - Full Time
Skills Needed
Chemistry, Leadership, Problem Solving, Organization, Communication, Training, Analytical Testing, Microbiology Testing, Fda Gmps, Osha Safety Standards, Aseptic Sampling, Sap, Gc, Hplc, Ftir, Sops
Specialization
A Bachelor’s Degree in Chemistry or a related science field is required along with 3+ years of lab experience in a manufacturing setting. Leadership experience and knowledge of FDA GMPs and OSHA safety standards are strongly preferred.
Experience Required
Minimum 2 year(s)
Automation Lead 1st shift Monday - Thursday at CONA Services
Erlanger, Kentucky, United States - Full Time
Skills Needed
Microsoft Office, Problem Solving, Team Collaboration, Warehouse Processes, Attention To Detail, Data Manipulation, Troubleshooting, Flexibility, Initiative
Specialization
A high school diploma or GED is required, along with 1-3 years of relevant work experience. Proficiency in Microsoft Office and the ability to work in a fast-paced environment are essential.
Help Desk Coordinator at HEARTLAND BUSINESS SYSTEMS LLC
Pewaukee, Wisconsin, United States - Full Time
Skills Needed
Customer Service, It Support, Scheduling Coordination, Communication, Organization, Time Management, Technical Aptitude, Interdepartmental Collaboration, Detail Oriented, Accountability, Adaptability, Persistence, Project Management, Ticketing Systems, Rmm Software, Consultative Support
Specialization
Candidates should have at least 1 year of customer service experience and 1 year in an IT-related field. Preferred qualifications include 2 years in information technology or business administration and experience in scheduling coordination.
Electrical Engineering I at Syska Hennessy Group
Chicago, Illinois, United States - Full Time
Skills Needed
Electrical Engineering, Architectural Engineering, Cad, Revit, Design, Calculation Software, Ms Office Suite, Team Collaboration, Field Investigations, Construction Site Visits, Project Coordination, Technical Training, Mentorship, Problem Solving, Client Satisfaction, Innovative Solutions
Specialization
Candidates should have a Bachelor's Degree in Electrical Engineering or Architectural Engineering, with a graduation date of Winter 2025, Spring, or Summer 2026. Previous internship experience and knowledge of CAD and REVIT are preferred.
Help Desk Coordinator at HEARTLAND BUSINESS SYSTEMS LLC
Fayetteville, Arkansas, United States - Full Time
Skills Needed
Customer Service, It Support, Scheduling Coordination, Communication, Organization, Time Management, Technical Aptitude, Interdepartmental Collaboration, Detail Oriented, Accountability, Adaptability, Persistence, Project Management, Ticketing Systems, Rmm Software, Consultative Support
Specialization
Candidates should have at least 1 year of experience in customer service and an IT-related field. Preferred qualifications include 2 years in information technology or business administration and experience in scheduling coordination.
Customer Service Representative at The CKHobbie Group
Souderton, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Order Processing, Complaint Resolution, Record Maintenance, Inventory Management, Product Knowledge, Technical Skills, Communication
Specialization
A high school diploma is required along with previous experience in a customer service role, preferably in a manufacturing environment. Strong technical skills, particularly in Microsoft Office and ERP systems, are also necessary.
Esthetician Full-Time at Massage Envy
Hattiesburg, Mississippi, United States - Full Time
Skills Needed
Licensed Cosmetologist, Esthetician, Skin Care Services, Client Communication, Customized Treatments, Skincare Mastery, Follow Up Recommendations, Client Needs Assessment
Specialization
Must be a Licensed Cosmetologist or Esthetician and satisfy all licensing requirements to perform services. Candidates should have a passion for helping others look and feel their best and be eager for growth in skincare mastery.
Studio Experience Team - H Street Studio (Washington, D.C.) at CorePower Yoga
Washington, District of Columbia, United States - Full Time
Skills Needed
Attention To Detail, Organizational Skills, Cleaning Techniques, Communication Skills, Interpersonal Skills
Specialization
Candidates should be reliable, detail-oriented, and able to commit to a flexible schedule of up to six hours per month. Prior cleaning experience is preferred, along with strong communication and organizational skills.
Sarento's Dining Attendant at Wilderness Resort
Wisconsin Dells, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Dependability, Enthusiasm, Hardworking, Teamwork, Cleaning, Food Service, Communication
Specialization
Candidates should be hardworking, dependable, and enthusiastic with a focus on customer service. Availability for part or full-time work, including nights and weekends, is required.
Network Program Manager at Ericsson
Yokohama, , Japan - Full Time
Skills Needed
Automation, Process Management, Negotiation, Service Delivery Business Understanding, Data Analytics, Financial Acumen, Artificial Intelligence, Customer Insights, Stakeholder Management, Change And Improvement Management, Program/Project Finance Management, Customer Relationship Building, Project Management, Japanese Language Skill, English
Specialization
Candidates must possess strong financial acumen and data analytics skills, along with a deep understanding of service delivery. Proficiency in Japanese and English is mandatory, with Japanese language skills required at more than a business level.
Experience Required
Minimum 2 year(s)
Host - Restaurant at Genesis Global Group
Lambertville, New Jersey, United States - Full Time
Skills Needed
Service Orientation, Positive Attitude, Multitasking, Teamwork, Dependability, People Skills, Pressure Management, Verbal Skills, Written Skills
Specialization
Candidates should have a high degree of service orientation and outstanding people skills. They must be dependable, able to multitask, and work well under pressure.
Food Service Host at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Food Service, Customer Service, Patient Interaction, Food Handling, Sanitation, Meal Service, Infection Control, Communication, Time Management, Menu Distribution, Quality Control, Team Collaboration, Problem Solving, Attention To Detail, Food Safety, Guest Satisfaction
Specialization
Preferred candidates will have previous experience in food service, customer service, or patient-facing roles. Adherence to hygiene and infection control procedures is essential.
Quality Assurance Specialist at Honda Dev. and Mfg. of Am.,LLC
Haw River, North Carolina, United States - Full Time
Skills Needed
Analytical Problem Solving Skills, Excellent Communication Skills, Team Environment, Flexible Schedule, Adaptability, Microsoft Office, Initiative, Independent Work
Specialization
Candidates should have a BS or AS in Engineering or a high school diploma with relevant experience. Strong analytical skills and proficiency in Microsoft Office are essential.
Conducteur ou Conductrice d'Engin Raboteur at Groupe Soloc
Janneyrias, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Heavy Vehicle Driving, Machinery Operation, Maintenance Skills, Attention To Detail, Customer Interaction, Btp Environment Knowledge
Specialization
Candidates must possess a PL and SPL license and should be attentive and careful with the equipment. Experience in the construction industry is a plus, but not mandatory as training is provided.