Primary Details
Time Type: Full time
Worker Type: Employee
The opportunity

We’re looking for an experienced Strategic Change and Performance Manager to join our team in Auckland.

• Manage change at an enterprise level.
• Newly created role – build our change management capability.

Your new role
You’ll work closely with the Head of Delivery to lead the development of a sophisticated change management capability across the organisation. In this strategic role, you’ll drive the development and implementation of change management strategies that align with transformational initiatives and key programmes of work within the division.

A critical part of your remit will be tracking and reporting progress against the strategic roadmap, ensuring transparency and alignment. You’ll also play a pivotal role in coaching, mentoring, and engaging employees to build performance and change capability across teams. In addition, your responsibilities will include:

• Lead the development of the change management approach based on the Division business strategy and change portfolio.
• Engage and shape the business change strategy with senior executives/sponsors.
• Ensure that projects follow the defined change management processes and standards.
• Input plans and monitor project performance metrics to ensure accurate analysis and alignment with business outcomes.
• Ensure strategic programme progress is visually represented and communicated regularly to key stakeholders.
• Proactively identify and mitigate risks, issues, and concerns across programs.
• Perform leadership activities to drive culture and performance for agile teams.

More information and the full job profile will be shared with shortlisted applicants during the interview process.
About you

You’ll bring elevated critical thinking and strong commercial acumen, with the ability to operate effectively at both strategic and operational levels. In addition, you’ll have:

• Proven experience leading value-based transformations across business, technology, and data.
• Extensive experience engaging with C-level executives and navigating complex, high-stakes conversations.
• A strong track record of managing stakeholder engagement, financials, and value delivery in complex environments.
• Demonstrated success in leading multi-service program delivery within insurance or financial services sectors is preferred.

Qualifications:

• Tertiary qualification or an equivalent combination of education and professional experience.
• Industry-recognised accreditation in Change Management.

About QBE
We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.
We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!
Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Life Leave, supporting the life events we all experience, leaving your annual leave for rest
• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• Voluntary super contributions and company matching
• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
• A range of discounts on insurance products, car hire, hotels, goods and services

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
• 2021 LinkedIn Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
• Family Friendly Workplace accredited employer since 2021

Apply now
APPLY NOW and let’s make it happen!
Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at
recruitment@qbe.com
Skills:
Adaptability, Agile Methodology, Coaching for success, Commercial Acumen, Critical Thinking, Digital Strategy, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Results-Oriented, Risk Management, Stakeholder Management, Strategic Planning, Waterfall Model
Application Close Date: 14/08/2025 11:59 PM
How to Apply:
To submit your application, click “Apply” and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates

• Lead the development of the change management approach based on the Division business strategy and change portfolio.
• Engage and shape the business change strategy with senior executives/sponsors.
• Ensure that projects follow the defined change management processes and standards.
• Input plans and monitor project performance metrics to ensure accurate analysis and alignment with business outcomes.
• Ensure strategic programme progress is visually represented and communicated regularly to key stakeholders.
• Proactively identify and mitigate risks, issues, and concerns across programs.
• Perform leadership activities to drive culture and performance for agile teams