ABOUT US

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years and continue to grow each year.

ABOUT THE ROLE:

As a Sales Consultant, you’ll specialise in creating tailor-made holiday packages for our trade partners. You’ll be responsible for crafting and selling bespoke, authentic travel arrangements that include:

• Flights
• Hotels
• Transfers
• Rail
• Attractions & more

This is a business-to-business (B2B) role where your ability to build relationships and offer exceptional service to our valued travel partners will be key to your success.

WHAT YOU’LL BE DOING:

• Selling package holidays to travel agents
• Answering incoming calls in a timely manner & to a high standard
• Handling inbound enquiries and converting them into bookings
• Creating bespoke holiday itineraries based on client needs
• Providing outstanding customer service and support
• Meeting and exceeding personal and team sales targets
• Attending relevant training to improve knowledge & skills