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Senior Business Analyst at HAYS
Sydney, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Finance Analyst at HAYS
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Electrical Engineer at HAYS
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Level 2 Support Engineer at HAYS
Sydney, Syddanmark, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 12 year(s)
Cloud Infrastructure Engineer at HAYS
County Dublin, Hesse, Ireland - Full Time
Skills Needed
N/A
ServiceNow Technical Consultant at HAYS
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Pharmaceutical consultant at HAYS
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Key Account Manager at HAYS
sydney, Victoria, Australia - Full Time
Skills Needed
N/A
Human Resources Business Partner at HAYS
Sydney, Syddanmark, Australia - Full Time
Skills Needed
N/A
Audit Manager at HAYS
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
HR and Recruitment at HAYS
victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 7 year(s)
QC Associate Scientist at HAYS
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Mechanical Design Engineer at HAYS
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Program Manager at HAYS
Richmond, Virginia, USA - Full Time
Skills Needed
N/A
Marketing Executive at Hays
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
AI Engineer at HAYS
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 16 year(s)
Recruiter at HAYS
Germany, Berlin, Germany - Full Time
Skills Needed
N/A
Senior Financial Analyst at HAYS
Alberta, Alberta, Canada - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Office Administrator at HAYS
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Senior / Lead AWS Cloud Engineer at HAYS
Sydney, South Australia, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
Senior Business Analyst at HAYS
Sydney, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

21 Jan, 27

Salary

55000.0

Posted On

23 Oct, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Technology & Services

Description
  • Customer implementations and enhancementsLead discovery sessions and workshops to understand clinical, administrative and operational workflows.
  • Translate requirements into practical system configurations, including workflows, forms, templates, business rules, user roles and permissions.
  • Identify opportunities to improve customer workflows through better use of existing platform capabilities.
  • Coordinate user acceptance testing (UAT), validate solutions and support deployment, go-live and hypercare.
  • Work with implementation teams to ensure solutions are delivered consistently and meet agreed requirements.
  • Marketplace and integrationsAssess prospective integration partners and support technical and commercial discovery.
  • Work with internal teams and external vendors to define integration requirements, data flows, dependencies and technical feasibility.
  • Support security, privacy and technical assessments of third-party solutions.
  • Coordinate integration testing, validation, sign-off and launch activities.
  • Help establish repeatable processes for onboarding and managing integration partners.
  • Technical troubleshooting and continuous improvementInvestigate complex customer issues, distinguishing between configuration problems, software defects, workflow limitations and integration failures.
  • Work with Product, Engineering and Support to diagnose problems and implement practical resolutions.
  • Identify recurring issues and opportunities to improve platform configuration, implementation processes and customer experience.
  • Translate technical findings into clear, actionable requirements for development teams.
  • Product and delivery collaborationAct as a bridge between customer requirements and HealthTrack's Product and Engineering teams.
  • Identify product gaps, assess potential workarounds and help prioritise opportunities for improvement.
  • Maintain practical documentation covering configurations, integrations, workflows and technical decisions.
  • Contribute to the development of scalable implementation standards, tools and processes.
  • What you'll bring3+ years' experience in business systems analysis, healthcare IT, software implementation or a similar technical delivery role.
  • Demonstrated experience configuring, implementing or supporting enterprise software platforms.
  • A proven ability to take requirements from discovery through to a working, tested solution.
  • Strong analytical and troubleshooting skills, with the ability to investigate complex technical and operational issues.
  • A sound understanding of APIs, system integrations, data flows and common integration concepts.
  • Excellent communication skills and confidence working directly with customers, technical teams and external vendors.
  • Strong organisational skills, with the ability to manage competing priorities across multiple projects.
  • A practical, solutions-focused mindset and a willingness to get hands-on.
  • Bonus points for:Experience with electronic medical records (EMR), practice management systems (PMS) or digital health platforms.
  • Understanding of specialist clinical workflows, particularly ophthalmology or cardiology.
  • Familiarity with HL7, FHIR, DICOM or other healthcare interoperability standards.
  • Experience with data migration, SQL, data mapping or technical troubleshooting.
  • Experience onboarding third-party integration partners or working within a software Marketplace ecosystem.
  • You'll thrive here if...You're naturally curious, accountable and comfortable navigating ambiguity.You enjoy understanding how systems work, asking the right questions and finding solutions that make a genuine difference to customers.You can explain a workflow change to a practice manager just as confidently as you can discuss an integration issue with an engineer.Most importantly, you take ownership. You don't just identify problems or document requirements — you help get them resolved.Why join HealthTrack?HealthTrack is growing, with continued investment in our platform, integrations and customer experience across Australia and New Zealand.This is a newly created role with the opportunity to make a genuine impact. You'll have the autonomy to solve meaningful problems, work directly with customers and technical teams, and help shape how we deliver solutions as the business continues to scale.
  • You'll also get to see the results of your work firsthand, helping specialist healthcare practices operate more efficiently and deliver better patient care.

How To Apply:

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Responsibilities
Senior Business Analyst at HAYS
Sydney, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Finance Analyst at HAYS
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Electrical Engineer at HAYS
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Level 2 Support Engineer at HAYS
Sydney, Syddanmark, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 12 year(s)
Cloud Infrastructure Engineer at HAYS
County Dublin, Hesse, Ireland - Full Time
Skills Needed
N/A
ServiceNow Technical Consultant at HAYS
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Pharmaceutical consultant at HAYS
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Key Account Manager at HAYS
sydney, Victoria, Australia - Full Time
Skills Needed
N/A
Human Resources Business Partner at HAYS
Sydney, Syddanmark, Australia - Full Time
Skills Needed
N/A
Audit Manager at HAYS
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
HR and Recruitment at HAYS
victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 7 year(s)
QC Associate Scientist at HAYS
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Mechanical Design Engineer at HAYS
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Program Manager at HAYS
Richmond, Virginia, USA - Full Time
Skills Needed
N/A
Marketing Executive at Hays
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
AI Engineer at HAYS
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 16 year(s)
Recruiter at HAYS
Germany, Berlin, Germany - Full Time
Skills Needed
N/A
Senior Financial Analyst at HAYS
Alberta, Alberta, Canada - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Office Administrator at HAYS
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Senior / Lead AWS Cloud Engineer at HAYS
Sydney, South Australia, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)