Company Description
Grow your career with a company that shares your passion! Our Healthcare Division has an exciting new opportunity to join Sodexo as our next Account Manager to support our busy local area accounts. This role will require an enhanced background check or criminal record check for a variety of client sites. This role will also require reliable transportation to be able to access the sites you will support within the Calgary region.
Sodexo offers a competitive salary range of $58,000.00 - $63,000.00. as well as Extended Benefits (Medical, Dental, Optical, Prescription Drug Plan) from day one of your new role. We also offer paid vacation and so much more!
At Sodexo, our purposes to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
Job Description
n your new role as our Account Manager for our busy Healthcare team, you will be responsible for the oversight of all Soft Services, Environmental Services and administration functions for the assigned region of 10 - 12 accounts.
As a hands-on leader assisting the General Manager, you will support our client, you will lead, develop, motivate, direct and supervise front line and supervisory employees. You will assign work to employees based on client and service requirements, perform audits ensuring client standards are adhered to. You will ensure proper training, provide recommendations and/or remedial training as required. Maintains and tracks inventory levels of supplies and related costs, provides recommendations on quantity and timing of supply orders.
Scheduling – Dispatch and prioritize work assignments within assigned area/shift ensuring client needs and expectations are met in accordance with contract. Oversee, plan and ensure completion of special project cleaning assignments.
HR Related – Supervise, coach, motivate and develop employees and supervisors to ensure all are appropriately trained and adhering to proper procedures. Ensure completion of safety training and compliance. Audits performance, provides or arranges for new and remedial training, performs coaching discussions, performance management and discipline as required. Participates in hiring and staffing for the area of responsibility to ensure appropriate staffing levels are maintained.
Inventory – Maintains supply levels for consumables ensuring the adequate distribution of supplies and equipment. Maintain and report on inventory levels, provides recommendations related to alternative options, quantity and timing of orders
Other – Participates in the implementation plans for environmental service programs, ensures compliance to programs and provides reports and recommendations regarding adjustments to plans and/or additional requirements
Safety - Perform daily safety checks and inspections, perform safety observations on employees, conduct safety walks and trainings, conduct safety investigations, complete reporting on safety related tasks, ensure compliance within IMS system for training and physical safety tasks.

Qualifications

• Post secondary diploma or degree in operations or related field or equivalent education and experience
• Proven track record of hands on leadership of teams driving operational excellence for your client
• 3-5 years’ experience within a Soft Services, Environmental Services environment in a Healthcare environment is a very strong asset
• Superior communication skills, written, verbal and interpersonal
• Prior experience and proven success with training methods and techniques
• Strong organizational, problem solving and multi-tasking skills
• Initiative, good judgement and leadership abilities, supervisory capabilities.
• Good communication skills; both oral and written
• Ability to develop and implement budgetary guidelines for all departments.
• You must complete a Criminal Background check for vunerable sector

Additional Information

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
• And so much more