Medical Office Administrator:

• Performs check-in and check-out duties
• Manages phone calls, voicemails and patient emails
• Maintains providers' schedule including confirming, scheduling and provider templates.
• Reviews and updates patient's health records.
• Coordinates the patients' visits across LMC's multidisciplinary services.
• Ensures that patients' required investigations are available and liaises with medical facilities or by means of electronic software.
• Assisting with scheduling referrals and diagnostic service appointments for all patients.
• Uploads Faxes and Scans in a timely manner.
• Addresses patients' concerns or inquiries.
• Handles incoming and outgoing mail, and shipments.
• Maintains and orders the office and medical supplies, materials, and equipment.
• Responds to physician-assigned tasks and inquiries.
• Processes patient's accounts receivables and payable (credit card, debit, and cash payments).
• Completes third party forms and letters in compliance with legal requirements.
• Attends required departmental and companywide meetings.
• Assists with various administrative duties, as assigned.
• Medical Assistant support, as needed.
• Individuals in this position will be cross trained by other departments to be able to assist them should the need arise.

Requirements

• Previous experience as a Personal Support Worker, Medical Laboratory or Pharmacy Technician.
• Previous experience as a Medical Assistant (MA) or Nurse.
• Experience working in a medical office environment.
• Proficient in medication review.
• Proficient knowledge of Electronic Medical Records.
• Sound knowledge of medical terminology.
• Proficient computer and typing skills.

Compensation range: The expected compensation for the position is $18-$20/hourly. Actual compensation will be based on a candidate's credentials, experience and geographic location in which the position is located.

AI Disclosure: LMC does not use Artificial Intelligence (AI) to screen, assess or select candidates for this position.

• Position Vacancy: This position is for an existing vacancy.

Responsibilities

Medical Assistant:

• Prepares the patient for the provider’s evaluation, which includes but is not limited to: documenting medical history, measuring vital signs, and recording the information in the patient's chart appropriately. 
• Reviews the patient’s medication list for accuracy, and records patient’s social and medical history in the Electronic Medical Record (EMR).
• Coordinates the flow of patients within the clinic to ensure the efficient use of the facility and the providers’ schedules. 
• Ensures that patient’s required investigations are available and liaises with medical facilities or by means of electronic software. 
• Promotes comprehensive and coordinated patient care by ensuring that the patient has access to, and is aware of, the entire LMC multidisciplinary team.
• Prepares the examination rooms with necessary medical and office supplies.
• Downloads various diabetes devices.
• Attends required departmental and companywide meetings.
• Assists with various administrative duties, as assigned.
• Individuals in this position will be cross trained by other departments to be able to assist them should the need arise.
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