Full job description

Healthcare Assistant

Location: Crowborough, East Sussex

Employment Type: Full-time

A leading private healthcare provider is seeking a caring and dedicated Healthcare Assistant to join their established inpatient ward team in Crowborough.

Working alongside experienced nurses, therapists and other healthcare professionals, you will play an important role in supporting patients with their day-to-day care while helping to ensure a safe, comfortable and positive patient experience.

Key Responsibilities

• Provide high-quality, compassionate support with patients' personal care, dignity and daily living needs, including nutrition, dressing and admission/discharge support.
• Undertake routine observations, record NEWS scores and promptly escalate any concerns or changes in a patient's condition.
• Perform basic clinical duties including urinalysis, BMI calculations, fluid balance monitoring, anti-embolism stocking measurements and point-of-care blood testing.
• Escort patients safely to other departments and theatre, using appropriate patient-handling techniques.
• Support the delivery and documentation of individual patient care plans and pathways.
• Report clinical concerns, accidents, maintenance issues and potential risks to the appropriate Registered Nurse.
• Assist with general administrative duties, communication and accurate documentation when required.
• Follow infection prevention, health and safety and safer patient-handling procedures at all times.
• Participate in mandatory training, relevant e-learning and ongoing competency development.
• Recognise professional limitations and seek guidance from Registered Nurses or Therapists when required.

About You

The successful candidate will be a compassionate, reliable and proactive Healthcare Assistant who is committed to delivering excellent patient care.

You will have:

• Previous experience providing patient care within a hospital, healthcare or care setting.
• Excellent verbal and written communication skills.
• A caring and respectful approach to supporting patients and their families.
• An understanding of patient dignity, confidentiality and infection prevention.
• The ability to work effectively as part of a multidisciplinary team.
• A willingness to undertake further training and work towards relevant City & Guilds/NVQ qualifications.
• A proactive approach with a genuine commitment to learning and professional development.

Benefits

• 27 days’ annual leave plus bank holidays, increasing to 31 days with length of service.
• Private Medical Insurance (BUPA) for staff working over 30 hours per week.
• Westfield Health Cash Plan.
• Pension: 3% employee and 6% employer contribution, with salary sacrifice available and employer National Insurance savings paid back into the pension.
• Pension adviser available on site.
• Free onsite parking and lunch.
• Free onsite gym.
• Cycle to Work scheme.
• Enhanced maternity and paternity pay.
• Family-friendly carers policy.
• Menopause support and women's health services available onsite.
• Free eye tests.
• Long-service awards.
• Annual guaranteed salary uplift and benchmarking each July.

The Opportunity

This is an excellent opportunity to join a supportive private healthcare environment where you will work as part of an experienced clinical team and have access to ongoing training and development.

If you are a compassionate Healthcare Assistant looking for a rewarding role where you can make a real difference to patients, we would love to hear from you.