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Hospitality Jobs in United Kingdom

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Reservations Agent at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Teamwork, Flexibility, Problem Solving, Sales Skills, Technical Skills, Adaptability, Time Management, Positive Attitude, Guest Relations, Reservation Management, Interpersonal Skills
Specialization
Candidates should have a passion for hospitality and a positive impact on guest experiences. Previous experience in hotel reservations is preferred but not mandatory, with a focus on teamwork and adaptability.
Hotel Receptionist at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Multitasking, Time Management, Hospitality, Sales, Administration, Reservation Management, Food And Beverage Service, Upselling, Banking Transactions, Guest Relations, Training
Specialization
Candidates should be passionate individuals dedicated to improving the quality of hotel services. They must be competent in taking reservations and upselling to maximize room rates.
Restaurant Team Member at Whitbread
Crawley, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Food And Beverage Service, Teamwork, Communication, Welcoming Guests, Serving Meals
Specialization
No prior experience is needed for this role, which requires a fun personality and a passion for customer service. The position is permanent, working 30 hours a week across five days, including evenings and weekends.
Guest Services Host at Wilde by Staycity Checkpoint Charlie
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Hospitality, Problem Solving, Brand Representation, Operational Management, Interpersonal Skills, Adaptability, Attention To Detail
Specialization
Prior experience in a similar role is considered helpful but not mandatory as full training is provided. Candidates should possess strong communication skills, a proactive attitude, and the ability to work in a fast-paced environment.
Bartender - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Creativity, Attention To Detail, Time Management, Adaptability, Interpersonal Skills, Multitasking, Product Knowledge, Positive Attitude, Work Ethic
Specialization
Candidates should have previous bartending experience, particularly in cocktail making, and possess strong interpersonal skills. A passion for hospitality and a willingness to work as part of a supportive team are essential.
Experience Required
Minimum 2 year(s)
Step Up Team Leader at Whitbread
Bedford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Leadership, Team Management, Communication, Hospitality, Problem Solving, Time Management, Multitasking
Specialization
Candidates must be over 18 years old. The job does not specify any additional experience or education requirements.
Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Front Office Operations, Check In And Check Out, Reservation Management, Concierge Services, Communication, Attention To Detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking Systems
Specialization
Candidates should have previous front office or guest service experience and be comfortable using booking systems. A proactive mindset, strong communication skills, and the ability to work effectively in a fast-paced environment are essential.
Night Reception Supervisor at Staycity Ltd
Ireland, England, United Kingdom - Full Time
Skills Needed
Communication, Interpersonal Skills, Brand Ambassador, Guest Experience, Confidence, Hospitality
Specialization
While previous experience in a similar property or using Opera software is helpful, full training will be provided, meaning these are not mandatory requirements. Excellent communication and interpersonal skills are explicitly required for this position.
Food & Beverage Team Member - 20 Hours contract /Part Time at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Table Service, Communication, Multi Tasking, Organization, Problem Solving, Hygiene Standards, Teamwork, Hospitality
Specialization
Candidates must be eligible to live and work in the UK and possess a valid work visa. The role requires a flexible, upbeat personality with strong communication and multi-tasking skills.
Front of House at Whitbread
Plymouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Cocktail Making, Teamwork
Specialization
The primary requirement is a fun personality and strong customer service skills to act as the welcoming face of the hotel. No prior experience is needed for this role.
Front Desk Associate at Mindspace
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Sales, Project Management, Organizational Skills, Multitasking, Communication, Office Management, Problem Solving, Facility Maintenance, Hospitality, Teamwork, Time Management
Specialization
Candidates must have 1-2 years of experience in customer service, sales, or project management. Exceptional organizational skills and a high level of English proficiency are required for this role.
Reception Team Member at Whitbread
St. Austell, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Teamwork, Administration, Flexibility
Specialization
The ideal candidate should possess a fun personality and strong customer service skills to welcome guests warmly upon arrival. Flexibility for weekend working is required for the specified shift patterns.
Waiter/Waitress - 40 Greek Street, West London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Hospitality, Flexibility, Communication, Time Management
Specialization
Candidates should have 2-3 years of experience in a high-end dining environment and must be able to thrive in fast-paced settings. They should demonstrate a passion for customer service and be flexible with their work schedule.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Thirsk, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests at the Premier Inn in Thirsk. No prior experience is needed for this position.
Restaurant Team Member at Whitbread
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is required for this position, making it suitable for individuals looking to start their careers in hospitality. A friendly personality and a passion for customer service are essential.
Spa Attendant at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Luxury Service Standards, Guest Relations, Facility Maintenance, Attention To Detail, Health And Safety Compliance, Communication Skills, Teamwork, Professionalism, Hospitality, Problem Solving
Specialization
Candidates should have 6–12 months of experience in a luxury hospitality or leisure environment and a strong understanding of high-end service standards. Excellent attention to detail, a warm demeanor, and a basic knowledge of health and safety protocols are essential.
General Manager (m/f/d) - Colbert Collection at Minor International
London, England, United Kingdom - Full Time
Skills Needed
Leadership, Vision, Hospitality, Pre Opening Management, Strategic Management, Financial Management, Operational Management, Brand Standards, Guest Experiences, Team Culture, Commercial Instinct, Collaboration, Accountability, Time Management, Resilience, Results Driven
Specialization
High-performing leaders must demonstrate strong collaboration, personal integrity, and accountability, proactively anticipating and exceeding guest and colleague needs while working calmly and independently. Candidates must be driven by results, take full responsibility for their work through ethical conduct, and consistently deliver exceptional guest experiences while adhering to established standards.
Experience Required
Minimum 5 year(s)
Guest Service Agent - Soho Farmhouse at Soho House & Co.
Chipping Norton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Hospitality, Flexibility, Attention To Detail, Professionalism
Specialization
Candidates should have up to 2 years of experience in a high-profile venue and a passion for customer service. They must be reliable, friendly, and able to work in fast-paced environments.
Housekeeping Assistant - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Housekeeping, Customer Service, Attention To Detail, Communication Skills, Interpersonal Skills, Time Management, Proactive, Teamwork, Reliability, Flexibility, Hospitality
Specialization
Candidates should possess a friendly, professional attitude with a passion for delivering excellent customer service. Strong attention to detail and the ability to work efficiently in a busy environment are essential.
Head Housekeeper at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Operational Responsibility, Quality Control, Stock Monitoring, Training, Coaching, Team Development, Rotas Management, Productivity Monitoring, Communication, Problem Solving, Attention To Detail, Hospitality, Microsoft Office
Specialization
Candidates must possess proven experience managing a housekeeping department, ideally in a quality hotel setting, coupled with strong visible leadership skills to motivate and develop staff. A meticulous eye for detail, a solutions-focused approach, and excellent communication skills are essential for success in this fast-paced role.
Experience Required
Minimum 5 year(s)
Reservations Agent at Accor
City of Edinburgh, Scotland, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Teamwork, Flexibility, Problem Solving, Sales Skills, Technical Skills, Adaptability, Time Management, Positive Attitude, Guest Relations, Reservation Management, Interpersonal Skills

Industry

Hospitality

Description
Company Description We’re looking for a Reservations Agent to make every booking seamless, every guest excited about their visit and every step of the reservation journey effortless at The Hoxton, Edinburgh. Reporting to the Front Office Manager, you’ll be responsible for being the first point of contact for future guests-handling room bookings with accuracy, warmth and genuine hospitality. Your role focuses on managing individual room reservations, supporting hotel operations, and ensuring smooth communication between departments so that every stay begins perfectly. We’ve opened our doors in Edinburgh’s charming West End - our very first Hox in Scotland. Set across 11 beautiful Georgian townhouses, we’re home to 214 bedrooms, a lively open lobby and bar, an all-day Italian trattoria Patatino, a retro-inspired cinema, a flexible and super-size event space called The Get Together, and The Apartment – our unique signature spot for meetings, private dinners and memorable gatherings. More about us… The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Job Description What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. Competitive salary. 29 days holiday (including bank holidays), pension and life insurance. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. What you’ll do… Be the go-to for individual room reservations across phone, email, booking channels, and our website and respond with warmth that reflects our brand. Know our rooms, availability, promotions, and hotel policies inside out so you can guide guests with confidence so that our guests’ expectations are not only met but exceeded. Check bookings before arrival to make sure everything, from payments to special requests, is spot on. Handle payments and documentation correctly, including advance purchase bookings. Introduce guests to everything the hotel offers, from room upgrades and Houses to packages, F&B experiences, and add-ons. Support revenue strategy by identifying opportunities to increase conversion and average spend. Drive direct bookings and help grow our direct share while hitting targets and keep OTA bookings accurate and rates consistent. Work closely with Front Office, Housekeeping, Sales, and Revenue teams to ensure smooth arrivals and seamless stays. Assist corporate bookers, agents, and travel partners professionally and with care. Make sure rooming lists, billing instructions, preferences, and special requests are always up to date. Shine a spotlight on our Houses, highlighting their unique features to guests. Pitch in to support wider hotel operations whenever required. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other, and has fun along the way. Previous experience in hotel reservations is preferred but not mandatory – it’s all about how you contribute to the team! You’re great with computers and on the phone. Passion for exceeding guest’s expectations. Flexibility to support operations or front desk during busy or unexpected moments. Excellent organisational and communication skills with a high level of accuracy. Ability to work independently, prioritise work and ask for clarification when needed. Curious, adaptable and open to new approaches. Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

How To Apply:

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Responsibilities
The Reservations Agent will manage individual room reservations and ensure smooth communication between departments to facilitate seamless guest experiences. They will also handle payments, check bookings, and support hotel operations.
Reservations Agent at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Teamwork, Flexibility, Problem Solving, Sales Skills, Technical Skills, Adaptability, Time Management, Positive Attitude, Guest Relations, Reservation Management, Interpersonal Skills
Specialization
Candidates should have a passion for hospitality and a positive impact on guest experiences. Previous experience in hotel reservations is preferred but not mandatory, with a focus on teamwork and adaptability.
Hotel Receptionist at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Multitasking, Time Management, Hospitality, Sales, Administration, Reservation Management, Food And Beverage Service, Upselling, Banking Transactions, Guest Relations, Training
Specialization
Candidates should be passionate individuals dedicated to improving the quality of hotel services. They must be competent in taking reservations and upselling to maximize room rates.
Restaurant Team Member at Whitbread
Crawley, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Food And Beverage Service, Teamwork, Communication, Welcoming Guests, Serving Meals
Specialization
No prior experience is needed for this role, which requires a fun personality and a passion for customer service. The position is permanent, working 30 hours a week across five days, including evenings and weekends.
Guest Services Host at Wilde by Staycity Checkpoint Charlie
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Hospitality, Problem Solving, Brand Representation, Operational Management, Interpersonal Skills, Adaptability, Attention To Detail
Specialization
Prior experience in a similar role is considered helpful but not mandatory as full training is provided. Candidates should possess strong communication skills, a proactive attitude, and the ability to work in a fast-paced environment.
Bartender - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Creativity, Attention To Detail, Time Management, Adaptability, Interpersonal Skills, Multitasking, Product Knowledge, Positive Attitude, Work Ethic
Specialization
Candidates should have previous bartending experience, particularly in cocktail making, and possess strong interpersonal skills. A passion for hospitality and a willingness to work as part of a supportive team are essential.
Experience Required
Minimum 2 year(s)
Step Up Team Leader at Whitbread
Bedford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Leadership, Team Management, Communication, Hospitality, Problem Solving, Time Management, Multitasking
Specialization
Candidates must be over 18 years old. The job does not specify any additional experience or education requirements.
Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Front Office Operations, Check In And Check Out, Reservation Management, Concierge Services, Communication, Attention To Detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking Systems
Specialization
Candidates should have previous front office or guest service experience and be comfortable using booking systems. A proactive mindset, strong communication skills, and the ability to work effectively in a fast-paced environment are essential.
Night Reception Supervisor at Staycity Ltd
Ireland, England, United Kingdom - Full Time
Skills Needed
Communication, Interpersonal Skills, Brand Ambassador, Guest Experience, Confidence, Hospitality
Specialization
While previous experience in a similar property or using Opera software is helpful, full training will be provided, meaning these are not mandatory requirements. Excellent communication and interpersonal skills are explicitly required for this position.
Food & Beverage Team Member - 20 Hours contract /Part Time at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Table Service, Communication, Multi Tasking, Organization, Problem Solving, Hygiene Standards, Teamwork, Hospitality
Specialization
Candidates must be eligible to live and work in the UK and possess a valid work visa. The role requires a flexible, upbeat personality with strong communication and multi-tasking skills.
Front of House at Whitbread
Plymouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Cocktail Making, Teamwork
Specialization
The primary requirement is a fun personality and strong customer service skills to act as the welcoming face of the hotel. No prior experience is needed for this role.
Front Desk Associate at Mindspace
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Sales, Project Management, Organizational Skills, Multitasking, Communication, Office Management, Problem Solving, Facility Maintenance, Hospitality, Teamwork, Time Management
Specialization
Candidates must have 1-2 years of experience in customer service, sales, or project management. Exceptional organizational skills and a high level of English proficiency are required for this role.
Reception Team Member at Whitbread
St. Austell, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Teamwork, Administration, Flexibility
Specialization
The ideal candidate should possess a fun personality and strong customer service skills to welcome guests warmly upon arrival. Flexibility for weekend working is required for the specified shift patterns.
Waiter/Waitress - 40 Greek Street, West London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Hospitality, Flexibility, Communication, Time Management
Specialization
Candidates should have 2-3 years of experience in a high-end dining environment and must be able to thrive in fast-paced settings. They should demonstrate a passion for customer service and be flexible with their work schedule.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Thirsk, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests at the Premier Inn in Thirsk. No prior experience is needed for this position.
Restaurant Team Member at Whitbread
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is required for this position, making it suitable for individuals looking to start their careers in hospitality. A friendly personality and a passion for customer service are essential.
Spa Attendant at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Luxury Service Standards, Guest Relations, Facility Maintenance, Attention To Detail, Health And Safety Compliance, Communication Skills, Teamwork, Professionalism, Hospitality, Problem Solving
Specialization
Candidates should have 6–12 months of experience in a luxury hospitality or leisure environment and a strong understanding of high-end service standards. Excellent attention to detail, a warm demeanor, and a basic knowledge of health and safety protocols are essential.
General Manager (m/f/d) - Colbert Collection at Minor International
London, England, United Kingdom - Full Time
Skills Needed
Leadership, Vision, Hospitality, Pre Opening Management, Strategic Management, Financial Management, Operational Management, Brand Standards, Guest Experiences, Team Culture, Commercial Instinct, Collaboration, Accountability, Time Management, Resilience, Results Driven
Specialization
High-performing leaders must demonstrate strong collaboration, personal integrity, and accountability, proactively anticipating and exceeding guest and colleague needs while working calmly and independently. Candidates must be driven by results, take full responsibility for their work through ethical conduct, and consistently deliver exceptional guest experiences while adhering to established standards.
Experience Required
Minimum 5 year(s)
Guest Service Agent - Soho Farmhouse at Soho House & Co.
Chipping Norton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Hospitality, Flexibility, Attention To Detail, Professionalism
Specialization
Candidates should have up to 2 years of experience in a high-profile venue and a passion for customer service. They must be reliable, friendly, and able to work in fast-paced environments.
Housekeeping Assistant - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Housekeeping, Customer Service, Attention To Detail, Communication Skills, Interpersonal Skills, Time Management, Proactive, Teamwork, Reliability, Flexibility, Hospitality
Specialization
Candidates should possess a friendly, professional attitude with a passion for delivering excellent customer service. Strong attention to detail and the ability to work efficiently in a busy environment are essential.
Head Housekeeper at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Operational Responsibility, Quality Control, Stock Monitoring, Training, Coaching, Team Development, Rotas Management, Productivity Monitoring, Communication, Problem Solving, Attention To Detail, Hospitality, Microsoft Office
Specialization
Candidates must possess proven experience managing a housekeeping department, ideally in a quality hotel setting, coupled with strong visible leadership skills to motivate and develop staff. A meticulous eye for detail, a solutions-focused approach, and excellent communication skills are essential for success in this fast-paced role.
Experience Required
Minimum 5 year(s)