Head Waiter / Waitress / Head Server who has experience leading a front-of-house team of waiting staff with the ability to train junior team members and ensure the team provide a first-class customer experience is required for a well-established Italian Restaurant based in Richmond, South-West London.
SALARY: £40,000 - £45,000 per annum / £17 - £18 per Hour + Tips + Benefits
BENEFITS: Individual Cash Tips, 28 Days Annual Leave, Meals whilst on Duty, a Friendly and Supportive Environment, Opportunities for Growth within the Business
LOCATION: Richmond, South-West London
JOB TYPE: Full-Time, Permanent and Part-Time, Permanent Positions Available

CANDIDATE REQUIREMENTS

• Previous experience as a Head Waiter / Waitress or Senior Waiter / Waitress
• Strong leadership and communication skills
• A passion for great food and customer service
• Ability to work efficiently in a busy environment
• Fluent English (Italian language skills are a plus)
• A commitment to excellence, attention to detail, and the ability to maintain high standards at all times
  Job Types: Full-time, Part-time, Permanent
  Pay: £17.00-£18.00 per hour

Additional pay:

• Tips

Benefits:

• Discounted or free food
• Employee discount

Experience:

• Italian Restaurant: 2 years (required)

Work Location: In perso

Your duties as the Head Waiter / Waitress / Head Server include:

• Lead the front-of-house team to provide outstanding service
• Ensure smooth restaurant operations during service
• Train and mentor junior staff, fostering a culture of excellence
• Operate a section at the highest level and standard, ensuring exceptional guest satisfaction
• Providing exceptional customer service and resolving any guest queries or complaints
• Maintaining high standards of presentation and hygiene
• Collaborating with the kitchen team to ensure seamless communication and service
• Ensuring adherence to all health and safety regulations