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Hospitality Jobs in United Kingdom

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Customer Experience Manager at Sainsbury's
Royal Borough of Kingston upon Thames, England, United Kingdom - Full Time
Skills Needed
Customer Experience, People Management, Performance Management, Coaching, Kpi Delivery, Operational Management, Employee Relations, Problem Solving, Team Leadership, Dynamic Environment, Customer Service, High Volume Operations, Retail, Food Service, Hospitality, Scheduling
Specialization
Candidates should have a track record of delivering exceptional customer experiences and experience leading teams in a dynamic, customer-facing environment. Proven success in managing complex people matters and delivering against KPIs is also essential.
Experience Required
Minimum 5 year(s)
Food service assistant at BaxterStorey
Northampton, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Professionalism, Efficiency, Food Service, Attention To Detail, Problem Solving, Collaboration, Hygiene, Adaptability, Food Safety
Specialization
Candidates must possess a strong passion for food and/or customer service and derive satisfaction from working within a collaborative and inclusive team setting. The ability to adapt to challenges with a solution-oriented perspective is valued, though previous food service experience and knowledge of food safety are considered a plus.
Bar & Waiting Staff at Greene King
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Attention To Detail, Communication, Problem Solving, Time Management, Multitasking, Positive Attitude, Adaptability, Food Preparation, Drink Preparation, Sales Skills, Event Coordination, Safety Awareness, Legal Compliance, Hospitality
Specialization
Candidates should have a willingness to learn and a passion for providing excellent service. Attention to detail and a positive attitude are essential for this role.
General FOH Assistant at Aramark
Three Rivers, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Hospitality, Food Hygiene, Basic Numeracy, Reliability, Teamwork, Communication
Specialization
A friendly, customer-focused attitude is essential, and previous experience in food service is a bonus. Candidates must be 18+, eligible to work in the UK, and have a food hygiene certificate at Level 2, which is desirable but not mandatory.
General Assistant at BaxterStorey
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Professionalism, Efficiency, Food Service, Health And Safety, Hygiene, Adaptability, Solution Oriented
Specialization
Candidates must possess a genuine passion for food and/or customer service and thrive in a collaborative, inclusive team environment. Adaptability to challenges with a solution-oriented approach is valued, and previous food service experience or knowledge of food safety is often beneficial.
General Assistant at BaxterStorey
Peterlee, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Efficiency, Professionalism, Attention To Detail, Problem Solving, Food Safety, Hygiene Standards, Adaptability, Collaboration, Communication
Specialization
Candidates must possess a strong passion for food and/or customer service and thrive in a collaborative, inclusive team environment. A solution-oriented perspective for challenges is necessary, and previous food service experience along with basic food safety knowledge is beneficial.
Customer Experience Manager at Sainsbury's
Bournemouth, England, United Kingdom - Full Time
Skills Needed
Customer Experience, People Management, Performance Management, Coaching, Kpi Delivery, Operational Management, Employee Relations, Problem Solving, Team Leadership, Dynamic Environment, Customer Service, High Volume Operations, Retail, Food Service, Hospitality, Scheduling
Specialization
Candidates should have a track record of delivering exceptional customer experiences and experience leading teams in a dynamic, customer-facing environment. Leadership experience in high-volume operations and proven success in delivering against KPIs is essential.
Experience Required
Minimum 5 year(s)
Electronic Gaming Host at Rank Group
Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Enthusiasm, Interaction, Hospitality, Team Player, Social Skills, Attention To Detail, Gaming Knowledge
Specialization
Candidates must possess experience working successfully in a hospitality role, coupled with a positive attitude, great customer service, and strong social skills. A willingness to be a team player and an understanding of the electronic gaming offer's impact on the business are also required.
General Manager at BaxterStorey
Eastrington, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Motivation, Hospitality, Service Delivery, Mentoring, Training, Recognition, Empowerment, Health And Safety, Sustainability, Financial Management, Governance, Delegation, Influencing, Prioritization, Strategic Thinking
Specialization
Candidates must have previous experience as a General Manager and possess a strong passion for food and customer service, coupled with financial acumen for budget management and commercial performance. Essential skills include excellent delegation, influencing abilities, meticulous organization, and the capacity to adapt to challenges with a solution-oriented perspective.
Experience Required
Minimum 5 year(s)
General Assistant at BaxterStorey
Southampton, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Professionalism, Efficiency, Attention To Detail, Problem Solving, Food Safety, Hygiene, Adaptability
Specialization
Candidates should possess a strong passion for food and/or customer service and thrive in a collaborative, inclusive team environment, demonstrating a solution-oriented perspective when facing challenges. Previous experience in a similar role, especially in food service, and some knowledge of food safety are beneficial.
General Assistant at BaxterStorey
Isleworth, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Professionalism, Efficiency, Food Service, Health And Safety, Hygiene, Adaptability, Solution Oriented, Food Safety
Specialization
Candidates must possess a genuine passion for food and/or customer service and thrive in a collaborative, inclusive team environment. A solution-oriented perspective for handling challenges is necessary, with previous food service experience and food safety knowledge being beneficial.
Receptionist at BaxterStorey
City of London, England, United Kingdom - Full Time
Skills Needed
Meet And Greet, Meeting Room Management, Event Hosting, Client Engagement, Hospitality, Executive Conferencing Services, Exceptional Service Delivery, Attention To Detail, Flexibility
Specialization
Applicants must demonstrate knowledge of exceptional service delivery along with passion and motivation for this role daily.
Restaurant Supervisor at BaxterStorey
Isleworth, England, United Kingdom - Full Time
Skills Needed
Team Leadership, Front Of House Management, Guest Engagement, Menu Navigation, Operational Organization, Hospitality, Team Motivation, Service Delivery, Energy Setting, Team Alignment
Specialization
The ideal candidate should possess great energy and personality, enjoy engaging with guests, know how to lead a team effectively during service, and take pride in delivering high-quality service. Previous experience as a restaurant supervisor, hotel F&B supervisor, or café manager is relevant, but readiness to step up into a leadership role is also valued.
Experience Required
Minimum 2 year(s)
Operations Support Manager at BaxterStorey
Manchester, England, United Kingdom - Full Time
Skills Needed
Operations Management, Team Leadership, Project Management, Data Analysis, Process Improvement, Communication, Interpersonal Skills, Organisational Skills, Time Management, Catering, Hospitality, Compliance, Vendor Management, Collaboration, Performance Metrics, Supply Chain
Specialization
Candidates should have a minimum of 5 years' experience in operations management or a similar role, with a strong background in catering and hospitality. They must possess excellent project management skills and proficiency in data analysis and performance metrics.
Experience Required
Minimum 5 year(s)
Front of House Nandoca at NANDO'S LIMITED
Dunfermline, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Team Member, Serving Customers, Food Hygiene, Safety Compliance, Efficiency, Communication, Problem Solving, Hospitality
Specialization
No previous experience is required; candidates must demonstrate passion and a willingness to learn, as training will be provided. Applicants must be old enough to comply with health and safety legislation, meaning they must have finished school.
Front of House Nandoca at NANDO'S LIMITED
Leeds, England, United Kingdom - Full Time
Skills Needed
Customer Service, Team Member, Hospitality, Efficiency, Food Safety, Health And Safety, Restaurant Security, Communication, Problem Solving, Teamwork, Sales
Specialization
No previous experience is required; candidates must demonstrate passion and a willingness to learn, as training will be provided. Applicants must be old enough to work according to health and safety legislation, meaning they must have finished school.
Barista (Term Time) at BaxterStorey
Buckingham, England, United Kingdom - Full Time
Skills Needed
Barista, Coffee Preparation, Tea Preparation, Food Safety, Customer Experience, Equipment Maintenance, Training, Hospitality, Teamwork, Flexibility
Specialization
A minimum of one year of experience as a barista is preferred, along with previous hospitality experience, though any combination of education providing the required knowledge is acceptable. Candidates must possess a superior professional appearance and manner, good character, and the ability to work a flexible schedule, including lifting/carrying duties.
General Assistant at BaxterStorey
, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Professionalism, Efficiency, Food Service, Hygiene, Health And Safety Compliance
Specialization
Candidates should possess a passion for genuine hospitality and impeccable service, demonstrating friendliness, professionalism, and efficiency as a collaborative team player. Adherence to health and safety regulations and maintaining cleanliness standards in service areas are mandatory requirements.
Guest Services Ambassador (Mon - Fri) at BaxterStorey
Leeds, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Cleanliness, Admin, Reception, Event Bookings, Order Taking, Cash Handling, Inventory Management, Food Safety, Hygiene Regulations, Communication, Interpersonal Skills, Numeracy
Specialization
Candidates must possess excellent customer service skills, strong communication abilities, and the capacity to work efficiently in a fast-paced setting. Basic numeracy skills and knowledge of food safety practices are necessary, although previous hospitality experience is desirable but not essential.
Casual Front of House Workers at Portico BaxterStorey
Cwmbrân, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Event Planning, Hospitality, Food And Beverage Service, Communication Skills, Organizational Skills, Stock Rotation, Hygiene Protocols, Teamwork, Problem Solving, Cash Handling, Cleaning, Time Management, Adaptability, Attention To Detail
Specialization
The ideal candidate should have previous experience in hospitality, catering, or customer service. You must be organized, detail-oriented, and willing to work flexible hours, including evenings and weekends.
Customer Experience Manager at Sainsbury's
Royal Borough of Kingston upon Thames, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience, People Management, Performance Management, Coaching, KPI Delivery, Operational Management, Employee Relations, Problem Solving, Team Leadership, Dynamic Environment, Customer Service, High Volume Operations, Retail, Food Service, Hospitality, Scheduling

Industry

Retail

Description
What you’ll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Essential Criteria: A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.
Responsibilities
The Customer Experience Manager is responsible for overseeing the overall customer experience in the store, managing the front-end checkout operation, and ensuring customer commitments are met. Additionally, the role involves people management, including performance management and providing direction to colleagues.
Customer Experience Manager at Sainsbury's
Royal Borough of Kingston upon Thames, England, United Kingdom - Full Time
Skills Needed
Customer Experience, People Management, Performance Management, Coaching, Kpi Delivery, Operational Management, Employee Relations, Problem Solving, Team Leadership, Dynamic Environment, Customer Service, High Volume Operations, Retail, Food Service, Hospitality, Scheduling
Specialization
Candidates should have a track record of delivering exceptional customer experiences and experience leading teams in a dynamic, customer-facing environment. Proven success in managing complex people matters and delivering against KPIs is also essential.
Experience Required
Minimum 5 year(s)
Food service assistant at BaxterStorey
Northampton, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Professionalism, Efficiency, Food Service, Attention To Detail, Problem Solving, Collaboration, Hygiene, Adaptability, Food Safety
Specialization
Candidates must possess a strong passion for food and/or customer service and derive satisfaction from working within a collaborative and inclusive team setting. The ability to adapt to challenges with a solution-oriented perspective is valued, though previous food service experience and knowledge of food safety are considered a plus.
Bar & Waiting Staff at Greene King
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Attention To Detail, Communication, Problem Solving, Time Management, Multitasking, Positive Attitude, Adaptability, Food Preparation, Drink Preparation, Sales Skills, Event Coordination, Safety Awareness, Legal Compliance, Hospitality
Specialization
Candidates should have a willingness to learn and a passion for providing excellent service. Attention to detail and a positive attitude are essential for this role.
General FOH Assistant at Aramark
Three Rivers, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Hospitality, Food Hygiene, Basic Numeracy, Reliability, Teamwork, Communication
Specialization
A friendly, customer-focused attitude is essential, and previous experience in food service is a bonus. Candidates must be 18+, eligible to work in the UK, and have a food hygiene certificate at Level 2, which is desirable but not mandatory.
General Assistant at BaxterStorey
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Professionalism, Efficiency, Food Service, Health And Safety, Hygiene, Adaptability, Solution Oriented
Specialization
Candidates must possess a genuine passion for food and/or customer service and thrive in a collaborative, inclusive team environment. Adaptability to challenges with a solution-oriented approach is valued, and previous food service experience or knowledge of food safety is often beneficial.
General Assistant at BaxterStorey
Peterlee, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Efficiency, Professionalism, Attention To Detail, Problem Solving, Food Safety, Hygiene Standards, Adaptability, Collaboration, Communication
Specialization
Candidates must possess a strong passion for food and/or customer service and thrive in a collaborative, inclusive team environment. A solution-oriented perspective for challenges is necessary, and previous food service experience along with basic food safety knowledge is beneficial.
Customer Experience Manager at Sainsbury's
Bournemouth, England, United Kingdom - Full Time
Skills Needed
Customer Experience, People Management, Performance Management, Coaching, Kpi Delivery, Operational Management, Employee Relations, Problem Solving, Team Leadership, Dynamic Environment, Customer Service, High Volume Operations, Retail, Food Service, Hospitality, Scheduling
Specialization
Candidates should have a track record of delivering exceptional customer experiences and experience leading teams in a dynamic, customer-facing environment. Leadership experience in high-volume operations and proven success in delivering against KPIs is essential.
Experience Required
Minimum 5 year(s)
Electronic Gaming Host at Rank Group
Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Enthusiasm, Interaction, Hospitality, Team Player, Social Skills, Attention To Detail, Gaming Knowledge
Specialization
Candidates must possess experience working successfully in a hospitality role, coupled with a positive attitude, great customer service, and strong social skills. A willingness to be a team player and an understanding of the electronic gaming offer's impact on the business are also required.
General Manager at BaxterStorey
Eastrington, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Motivation, Hospitality, Service Delivery, Mentoring, Training, Recognition, Empowerment, Health And Safety, Sustainability, Financial Management, Governance, Delegation, Influencing, Prioritization, Strategic Thinking
Specialization
Candidates must have previous experience as a General Manager and possess a strong passion for food and customer service, coupled with financial acumen for budget management and commercial performance. Essential skills include excellent delegation, influencing abilities, meticulous organization, and the capacity to adapt to challenges with a solution-oriented perspective.
Experience Required
Minimum 5 year(s)
General Assistant at BaxterStorey
Southampton, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Professionalism, Efficiency, Attention To Detail, Problem Solving, Food Safety, Hygiene, Adaptability
Specialization
Candidates should possess a strong passion for food and/or customer service and thrive in a collaborative, inclusive team environment, demonstrating a solution-oriented perspective when facing challenges. Previous experience in a similar role, especially in food service, and some knowledge of food safety are beneficial.
General Assistant at BaxterStorey
Isleworth, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Professionalism, Efficiency, Food Service, Health And Safety, Hygiene, Adaptability, Solution Oriented, Food Safety
Specialization
Candidates must possess a genuine passion for food and/or customer service and thrive in a collaborative, inclusive team environment. A solution-oriented perspective for handling challenges is necessary, with previous food service experience and food safety knowledge being beneficial.
Receptionist at BaxterStorey
City of London, England, United Kingdom - Full Time
Skills Needed
Meet And Greet, Meeting Room Management, Event Hosting, Client Engagement, Hospitality, Executive Conferencing Services, Exceptional Service Delivery, Attention To Detail, Flexibility
Specialization
Applicants must demonstrate knowledge of exceptional service delivery along with passion and motivation for this role daily.
Restaurant Supervisor at BaxterStorey
Isleworth, England, United Kingdom - Full Time
Skills Needed
Team Leadership, Front Of House Management, Guest Engagement, Menu Navigation, Operational Organization, Hospitality, Team Motivation, Service Delivery, Energy Setting, Team Alignment
Specialization
The ideal candidate should possess great energy and personality, enjoy engaging with guests, know how to lead a team effectively during service, and take pride in delivering high-quality service. Previous experience as a restaurant supervisor, hotel F&B supervisor, or café manager is relevant, but readiness to step up into a leadership role is also valued.
Experience Required
Minimum 2 year(s)
Operations Support Manager at BaxterStorey
Manchester, England, United Kingdom - Full Time
Skills Needed
Operations Management, Team Leadership, Project Management, Data Analysis, Process Improvement, Communication, Interpersonal Skills, Organisational Skills, Time Management, Catering, Hospitality, Compliance, Vendor Management, Collaboration, Performance Metrics, Supply Chain
Specialization
Candidates should have a minimum of 5 years' experience in operations management or a similar role, with a strong background in catering and hospitality. They must possess excellent project management skills and proficiency in data analysis and performance metrics.
Experience Required
Minimum 5 year(s)
Front of House Nandoca at NANDO'S LIMITED
Dunfermline, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Team Member, Serving Customers, Food Hygiene, Safety Compliance, Efficiency, Communication, Problem Solving, Hospitality
Specialization
No previous experience is required; candidates must demonstrate passion and a willingness to learn, as training will be provided. Applicants must be old enough to comply with health and safety legislation, meaning they must have finished school.
Front of House Nandoca at NANDO'S LIMITED
Leeds, England, United Kingdom - Full Time
Skills Needed
Customer Service, Team Member, Hospitality, Efficiency, Food Safety, Health And Safety, Restaurant Security, Communication, Problem Solving, Teamwork, Sales
Specialization
No previous experience is required; candidates must demonstrate passion and a willingness to learn, as training will be provided. Applicants must be old enough to work according to health and safety legislation, meaning they must have finished school.
Barista (Term Time) at BaxterStorey
Buckingham, England, United Kingdom - Full Time
Skills Needed
Barista, Coffee Preparation, Tea Preparation, Food Safety, Customer Experience, Equipment Maintenance, Training, Hospitality, Teamwork, Flexibility
Specialization
A minimum of one year of experience as a barista is preferred, along with previous hospitality experience, though any combination of education providing the required knowledge is acceptable. Candidates must possess a superior professional appearance and manner, good character, and the ability to work a flexible schedule, including lifting/carrying duties.
General Assistant at BaxterStorey
, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Professionalism, Efficiency, Food Service, Hygiene, Health And Safety Compliance
Specialization
Candidates should possess a passion for genuine hospitality and impeccable service, demonstrating friendliness, professionalism, and efficiency as a collaborative team player. Adherence to health and safety regulations and maintaining cleanliness standards in service areas are mandatory requirements.
Guest Services Ambassador (Mon - Fri) at BaxterStorey
Leeds, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Cleanliness, Admin, Reception, Event Bookings, Order Taking, Cash Handling, Inventory Management, Food Safety, Hygiene Regulations, Communication, Interpersonal Skills, Numeracy
Specialization
Candidates must possess excellent customer service skills, strong communication abilities, and the capacity to work efficiently in a fast-paced setting. Basic numeracy skills and knowledge of food safety practices are necessary, although previous hospitality experience is desirable but not essential.
Casual Front of House Workers at Portico BaxterStorey
Cwmbrân, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Event Planning, Hospitality, Food And Beverage Service, Communication Skills, Organizational Skills, Stock Rotation, Hygiene Protocols, Teamwork, Problem Solving, Cash Handling, Cleaning, Time Management, Adaptability, Attention To Detail
Specialization
The ideal candidate should have previous experience in hospitality, catering, or customer service. You must be organized, detail-oriented, and willing to work flexible hours, including evenings and weekends.