OVERVIEW

We are seeking a dedicated and experienced manager/shift leader to join our dynamic team. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that our operations run smoothly during their shift. As a Shift Leader, you will be responsible for managing staff, overseeing food preparation, and maintaining high standards of food safety and service quality. This role is crucial in creating a positive experience for both our team and our guests.

REQUIREMENTS

• Proven experience in a leadership role within the hospitality or culinary industry.
• Strong team management skills with the ability to motivate and inspire staff.
• Knowledge of food safety standards and best practices in food preparation.
• Excellent communication skills, both verbal and written.
• Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
• A proactive approach to problem-solving with a focus on helping others succeed.
  Join us as we strive to deliver exceptional experiences for our guests while fostering a supportive environment for our team members. If you are passionate about hospitality and have the skills we are looking for, we would love to hear from you!
  Job Types: Full-time, Permanent
  Pay: £33,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Discounted or free food
• Employee discount
• Flexitime
• Store discount

Work Location: In perso

• Lead and manage the team during shifts, ensuring efficient operations and excellent customer service.
• Oversee food preparation processes, ensuring adherence to culinary standards and food safety regulations.
• Train and mentor staff in hospitality practices, coffee making , latte art , smoothies ans milkshake, iced drinks and kitchen operations.
• Assist with inventory management, including ordering supplies and monitoring stock levels.
• Handle customer inquiries and complaints professionally, providing solutions to enhance guest satisfaction.
• Collaborate with management to implement new policies or procedures aimed at improving service quality.
• Maintain cleanliness and organisation of the kitchen and service areas in compliance with health regulations.
• Support the team in various roles as needed, including bartending or assisting in food preparation.