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Hospitality Jobs in United Kingdom

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Events Manager at Accor
London, England, United Kingdom - Full Time
Skills Needed
Event Management, Revenue Management, Customer Service, Communication Skills, Time Management, Multi Tasking, Negotiation, Proposal Preparation, Client Relationship Management, Event Planning, Forecasting, Health And Safety Awareness, Creativity, Leadership, Problem Solving, Attention To Detail
Specialization
Candidates should have recent experience in event management and a strong understanding of revenue management to maximize event profit. Exceptional communication and customer service skills are essential, along with the ability to work under pressure.
Experience Required
Minimum 5 year(s)
Kitchen Porter 1 - Banqueting at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Cleaning, Hygiene Standards, Health & Safety Compliance, Coshh, Manual Handling, Waste Management, Equipment Maintenance, Inventory Management, Team Leadership, Communication, Organization, Time Management, Attention To Detail, Customer Service, Flexibility, Multi Skilling
Specialization
Candidates must have 1-3 years of experience in the hospitality industry and possess intermediate communication skills. The role requires the ability to work under pressure, follow safety regulations, and maintain a positive, professional attitude in a fast-paced environment.
Hotel Kitchen Team Member at Whitbread
Monmouth, Wales, United Kingdom - Full Time
Skills Needed
Food Preparation, Cooking, Food Service, Kitchen Operations
Specialization
No previous chef experience is required for this role. Candidates must be able to work 15 hours per week on a fixed-term contract.
Housekeeper / Cleaner - Accommodation at Center Parcs Careers
Penrith, England, United Kingdom - Full Time
Skills Needed
Cleaning, Housekeeping, Attention To Detail, Communication Skills, Teamwork, Time Management
Specialization
No previous experience is required as full training is provided. Candidates should be friendly, approachable, and possess excellent attention to detail regarding cleanliness standards.
Team Member at K&Z Holdings - Pret A Manger
Staines-upon-Thames, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Production, Teamwork, Food Safety, Health & Safety, Till Operation, Merchandising, Time Management, Communication, Productivity
Specialization
Candidates must be able to follow strict production and service standards while maintaining a professional appearance. Completion of the Introduction to Pret course and passing the Food Hygiene test are required.
Guest Experience Supervisor - London Marriott Hotel Kensington at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
, , United Kingdom - Full Time
Skills Needed
Guest Services, Front Office Operations, Check In And Check Out Processing, Problem Solving, Multi Tasking, Communication, Teamwork, Payment Processing, Reservation Management, Hospitality Management
Specialization
The ideal candidate should possess a warm, people-oriented demeanor and a team-first attitude with a positive outlook. Flexibility, strong problem-solving skills, and the ability to stand or walk for extended periods are required for this role.
Experience Required
Minimum 2 year(s)
Housekeeping Team Member at Whitbread
Chester, England, United Kingdom - Full Time
Skills Needed
Cleaning, Housekeeping, Time Management, Attention To Detail
Specialization
No previous experience is needed for this role. Candidates must be able to work 12 hours per week on a fixed-term contract.
Indian Specialist Cuisine Chef at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Indian Cuisine, Tandoori Cooking, Curry Preparation, Traditional Bread Making, Haccp, Food Safety, Kitchen Management, Menu Development, Leadership, Cost Control, Stock Management, Quality Assurance, Team Coaching, Regional Indian Specialties, Allergen Awareness, Operational Efficiency
Specialization
Requires previous experience in high-end Indian cuisine or luxury hospitality with strong knowledge of authentic cooking techniques and spices. Must possess excellent leadership skills and a deep understanding of HACCP and food hygiene standards.
Experience Required
Minimum 5 year(s)
Duty Manager at Accor
London, England, United Kingdom - Full Time
Skills Needed
Multitasking, Operational Management, Opera Pms, Health And Safety, Hotel Operations, Communication, Guest Service, Leadership, Conflict Resolution, Revenue Maximization, Up Selling, Team Supervision
Specialization
Candidates must possess strong leadership and communication skills with the ability to remain calm under pressure. Proficiency in Opera and knowledge of large-scale hotel operations and health and safety regulations are essential.
Experience Required
Minimum 2 year(s)
Banquet Waiter/Waitress, Pre-Opening - The St. Regis London at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
London, England, United Kingdom - Full Time
Skills Needed
Banquet Service, Food And Beverage Service, Event Preparation, Guest Relations, Luxury Service Standards, Multitasking, Interpersonal Communication, Organization, Attention To Detail, Team Collaboration, Health And Safety Compliance, Hygiene Procedures
Specialization
Requires previous experience in food and beverage or event service, preferably within a luxury hotel environment. Candidates must possess strong organizational skills, a proactive mindset, and impeccable personal presentation.
Experience Required
Minimum 2 year(s)
Public Area Attendant (Casual) - Night Shift at Radisson Hotel Group
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Cleaning, Sanitization, Attention To Detail, Problem Solving, Customer Service, Verbal Communication, Teamwork, Time Management
Specialization
Candidates should possess a positive attitude, strong attention to detail, and the ability to work effectively within a team. Previous experience in a similar cleaning role is beneficial but not essential.
Guest Relations Manager Grosvenor Square at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Front Desk Operations, Customer Service, Team Leadership, Conflict Resolution, Staff Supervision, Communication Skills, Problem Solving, Hospitality Management, Loss Prevention, Performance Management, Coaching, Mentoring, Emergency Response, Operational Management
Specialization
Candidates must possess either a high school diploma with at least one year of relevant experience or a two-year degree in a hospitality-related field. Strong interpersonal skills and the ability to lead and coach team members are essential for this role.
Director of European Leisure Sales at Accor
London, England, United Kingdom - Full Time
Skills Needed
Leisure Sales, Account Management, Market Penetration, Revenue Management, Strategic Planning, Client Relationship Management, Prospecting, Trade Show Management, Luxury Service Standards, Communication Skills, Time Management, Multi Tasking, French Language, Budget Management, Competitive Analysis, Event Operations
Specialization
Requires a minimum of 2 years of experience in a luxury environment with a strong network in the European leisure, corporate, or diplomatic markets. Exceptional communication skills and a professional demeanor are essential, with French language skills being desirable.
Experience Required
Minimum 2 year(s)
Junior Butcher at Bamford Collection
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Butchery, Knife Skills, Customer Service, Food Safety, Hygiene Protocols, Stock Rotation, Meat Portioning, Visual Presentation
Specialization
Candidates should be food enthusiasts with strong knife skills and a passion for sustainable, organic produce. Previous experience in butchery or fresh food retail is preferred, along with the flexibility to work weekends.
Cleaner at Potters Resorts
Colchester, England, United Kingdom - Full Time
Skills Needed
Cleaning, Coshh Regulations, Customer Service, Time Management, Work Prioritization, Attention To Detail, Teamwork, Organization
Specialization
No formal qualifications or prior experience are required as full training is provided. Candidates must demonstrate a positive attitude, strong work ethic, and the ability to handle a physically demanding role.
Baker at Boxcar
London, England, United Kingdom - Full Time
Skills Needed
Bread Production, Sourdough, Viennoiserie, Double Lamination, Cake Production, Fermentation, Pastry Making, Food Safety, Hygiene Standards, Product Development, Batch Production, Attention To Detail
Specialization
Candidates should be passionate about baking with a willingness to learn or existing experience in sourdough and lamination. The role requires a proactive, solution-focused individual who can work effectively within a collaborative team environment.
Night Cleaner - Soho Farmhouse at Soho House & Co.
Chipping Norton, England, United Kingdom - Full Time
Skills Needed
Cleaning Methods, Sanitization, Waste Management, Health & Safety Compliance, Attention To Detail, Time Management, Multitasking, Professionalism, Independent Working, Chemical Handling
Specialization
Ideally seeks a reliable individual with up to 2 years of experience in high-profile venues and a background in cleaning or housekeeping. Must be flexible to work overnight shifts, weekends, and holidays while maintaining a professional attitude.
Commis I - Gordon Ramsay at The Mere at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Culinary Arts, Mise En Place, Food Hygiene, Health And Safety Compliance, Stock Taking, Teamwork, Communication Skills, Organizational Skills, Time Management, Attention To Detail
Specialization
Candidates must have 1-2 years of experience in the hospitality industry. You are expected to possess strong communication skills and the ability to work effectively both independently and as part of a team.
Reception Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Registration, Switchboard Operation, Customer Service, Problem Solving, Interpersonal Communication, Sales Skills, Account Management, Security Procedures, English Fluency, Teamwork
Specialization
Candidates must be fluent in English and possess strong interpersonal and problem-solving skills. Legal eligibility to work in the UK is required as the hotel does not provide visa sponsorship.
Night Porter Soho Farmhouse at Soho House & Co.
Chipping Norton, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Hospitality Management, Luggage Handling, Communication Skills, Teamwork, Multitasking, Time Management, Driving, Customer Service, Problem Solving
Specialization
Candidates must be over 21 years old with a full driving licence and ideally up to 2 years of experience in a high-profile venue. Strong communication skills, reliability, and a flexible approach to working hours are essential.
Events Manager at Accor
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

0.0

Posted On

13 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Event Management, Revenue Management, Customer Service, Communication Skills, Time Management, Multi-Tasking, Negotiation, Proposal Preparation, Client Relationship Management, Event Planning, Forecasting, Health And Safety Awareness, Creativity, Leadership, Problem Solving, Attention To Detail

Industry

Hospitality

Description
Company Description Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events. Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections. At Raffles, you arrive as a guest, leave as a friend and return as family. ​ Job Description Scope Of Position To sell and plan all manner of social and corporate events at Raffles London and to deliver exceptional service whilst doing so. To be actively involved in ensuring that the Raffles London events offering is consistently best-in-class, and that it evolves to encompass the best of industry trends and continues to delight our guests. To develop new business, and to contribute to projects to strengthen the positioning of the events department as required. Responsibilities Operation To sell and plan events, including taking initial enquiries, preparing proposals, sending contracts, negotiating pricing, preparing event orders, planning and executing events to the highest level and in-line with Raffles London standards. To be present at the event, to provide a smooth link for the client to the operations team and to support in the seamless running of the event for the client. To follow up post event gaining client feedback with care and attention and ensuring that billing is accurate and timely. To build up a portfolio of regular clients and to encourage repeat business. To develop new social events business and to take proactive action to do so. To conduct site visits and entertain guests, agents and bookers. To accurately forecast all events and to prepare forecast reports if required. To maintain an up-to-date knowledge of event trends and think innovatively to create and offer new and exciting event experiences at Raffles London. Additional responsibilities in absence of line manager or senior employee. Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned. Leadership Ensuring composure under pressure and providing leadership and guidance to the Team when required. Actively encouraging and promoting employees to be creative and innovative, whilst recognising them for their contributions to the success of the operation. Health and Safety Ensure that all potential and real hazards are reported immediately and rectified. Be fully conversant with all departmental Fire, Emergency and Bomb procedures. Ensure the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statues and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them. Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department. Qualifications Qualifications, Skills & Experience Essential Recent experience in event management in a similar role Strong understanding of revenue management and guidelines to maximise event profit Market knowledge of competitors and event industry trends A proven track record and ability to provide high levels of service under pressure. Exceptional communication and customer service skills, both written and spoken. Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance. An understanding and willingness to contribute to a 24h operational schedule when required. Desirable Knowledge of Delphi fdc, salesforce and Opera PMS Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards. Additional Information Why join our Raffles team? Not only will you be joining one of the world’s best hotels you will also receive great benefits including: 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days). Staff meals whist on duty. Free dry cleaning for uniform. Employer pension contribution of 3% Enhanced sick pay. Enhanced maternity, paternity and adoption pay. Life Assurance 1x salary Employee assistance program, including virtual GP and financial advice. Season ticket loans and cycle to work scheme. Colleague gifting to celebrate special occasions. Paid days off to move house or give back time to a charity of your choice. Internal learning and development programmes tailored to you. Fun-filled events, whether that’s a pub quiz, team run or festive party. Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets. Worldwide development opportunities across Accor’s extensive brand portfolio. What are the Raffles Values? Respect: We value the needs ideas and individuality of others; we treat everyone with fairness and dignity. Belonging: We celebrate our differences. We support each other and we always stand together. Integrity: We build trust through mutual respect and being authentic. Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Job-Category: Sales Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The Events Manager is responsible for selling and planning social and corporate events at Raffles London, ensuring exceptional service throughout the process. This includes managing client relationships, executing events, and gathering feedback post-event.
Events Manager at Accor
London, England, United Kingdom - Full Time
Skills Needed
Event Management, Revenue Management, Customer Service, Communication Skills, Time Management, Multi Tasking, Negotiation, Proposal Preparation, Client Relationship Management, Event Planning, Forecasting, Health And Safety Awareness, Creativity, Leadership, Problem Solving, Attention To Detail
Specialization
Candidates should have recent experience in event management and a strong understanding of revenue management to maximize event profit. Exceptional communication and customer service skills are essential, along with the ability to work under pressure.
Experience Required
Minimum 5 year(s)
Kitchen Porter 1 - Banqueting at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Cleaning, Hygiene Standards, Health & Safety Compliance, Coshh, Manual Handling, Waste Management, Equipment Maintenance, Inventory Management, Team Leadership, Communication, Organization, Time Management, Attention To Detail, Customer Service, Flexibility, Multi Skilling
Specialization
Candidates must have 1-3 years of experience in the hospitality industry and possess intermediate communication skills. The role requires the ability to work under pressure, follow safety regulations, and maintain a positive, professional attitude in a fast-paced environment.
Hotel Kitchen Team Member at Whitbread
Monmouth, Wales, United Kingdom - Full Time
Skills Needed
Food Preparation, Cooking, Food Service, Kitchen Operations
Specialization
No previous chef experience is required for this role. Candidates must be able to work 15 hours per week on a fixed-term contract.
Housekeeper / Cleaner - Accommodation at Center Parcs Careers
Penrith, England, United Kingdom - Full Time
Skills Needed
Cleaning, Housekeeping, Attention To Detail, Communication Skills, Teamwork, Time Management
Specialization
No previous experience is required as full training is provided. Candidates should be friendly, approachable, and possess excellent attention to detail regarding cleanliness standards.
Team Member at K&Z Holdings - Pret A Manger
Staines-upon-Thames, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Production, Teamwork, Food Safety, Health & Safety, Till Operation, Merchandising, Time Management, Communication, Productivity
Specialization
Candidates must be able to follow strict production and service standards while maintaining a professional appearance. Completion of the Introduction to Pret course and passing the Food Hygiene test are required.
Guest Experience Supervisor - London Marriott Hotel Kensington at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
, , United Kingdom - Full Time
Skills Needed
Guest Services, Front Office Operations, Check In And Check Out Processing, Problem Solving, Multi Tasking, Communication, Teamwork, Payment Processing, Reservation Management, Hospitality Management
Specialization
The ideal candidate should possess a warm, people-oriented demeanor and a team-first attitude with a positive outlook. Flexibility, strong problem-solving skills, and the ability to stand or walk for extended periods are required for this role.
Experience Required
Minimum 2 year(s)
Housekeeping Team Member at Whitbread
Chester, England, United Kingdom - Full Time
Skills Needed
Cleaning, Housekeeping, Time Management, Attention To Detail
Specialization
No previous experience is needed for this role. Candidates must be able to work 12 hours per week on a fixed-term contract.
Indian Specialist Cuisine Chef at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Indian Cuisine, Tandoori Cooking, Curry Preparation, Traditional Bread Making, Haccp, Food Safety, Kitchen Management, Menu Development, Leadership, Cost Control, Stock Management, Quality Assurance, Team Coaching, Regional Indian Specialties, Allergen Awareness, Operational Efficiency
Specialization
Requires previous experience in high-end Indian cuisine or luxury hospitality with strong knowledge of authentic cooking techniques and spices. Must possess excellent leadership skills and a deep understanding of HACCP and food hygiene standards.
Experience Required
Minimum 5 year(s)
Duty Manager at Accor
London, England, United Kingdom - Full Time
Skills Needed
Multitasking, Operational Management, Opera Pms, Health And Safety, Hotel Operations, Communication, Guest Service, Leadership, Conflict Resolution, Revenue Maximization, Up Selling, Team Supervision
Specialization
Candidates must possess strong leadership and communication skills with the ability to remain calm under pressure. Proficiency in Opera and knowledge of large-scale hotel operations and health and safety regulations are essential.
Experience Required
Minimum 2 year(s)
Banquet Waiter/Waitress, Pre-Opening - The St. Regis London at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
London, England, United Kingdom - Full Time
Skills Needed
Banquet Service, Food And Beverage Service, Event Preparation, Guest Relations, Luxury Service Standards, Multitasking, Interpersonal Communication, Organization, Attention To Detail, Team Collaboration, Health And Safety Compliance, Hygiene Procedures
Specialization
Requires previous experience in food and beverage or event service, preferably within a luxury hotel environment. Candidates must possess strong organizational skills, a proactive mindset, and impeccable personal presentation.
Experience Required
Minimum 2 year(s)
Public Area Attendant (Casual) - Night Shift at Radisson Hotel Group
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Cleaning, Sanitization, Attention To Detail, Problem Solving, Customer Service, Verbal Communication, Teamwork, Time Management
Specialization
Candidates should possess a positive attitude, strong attention to detail, and the ability to work effectively within a team. Previous experience in a similar cleaning role is beneficial but not essential.
Guest Relations Manager Grosvenor Square at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Front Desk Operations, Customer Service, Team Leadership, Conflict Resolution, Staff Supervision, Communication Skills, Problem Solving, Hospitality Management, Loss Prevention, Performance Management, Coaching, Mentoring, Emergency Response, Operational Management
Specialization
Candidates must possess either a high school diploma with at least one year of relevant experience or a two-year degree in a hospitality-related field. Strong interpersonal skills and the ability to lead and coach team members are essential for this role.
Director of European Leisure Sales at Accor
London, England, United Kingdom - Full Time
Skills Needed
Leisure Sales, Account Management, Market Penetration, Revenue Management, Strategic Planning, Client Relationship Management, Prospecting, Trade Show Management, Luxury Service Standards, Communication Skills, Time Management, Multi Tasking, French Language, Budget Management, Competitive Analysis, Event Operations
Specialization
Requires a minimum of 2 years of experience in a luxury environment with a strong network in the European leisure, corporate, or diplomatic markets. Exceptional communication skills and a professional demeanor are essential, with French language skills being desirable.
Experience Required
Minimum 2 year(s)
Junior Butcher at Bamford Collection
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Butchery, Knife Skills, Customer Service, Food Safety, Hygiene Protocols, Stock Rotation, Meat Portioning, Visual Presentation
Specialization
Candidates should be food enthusiasts with strong knife skills and a passion for sustainable, organic produce. Previous experience in butchery or fresh food retail is preferred, along with the flexibility to work weekends.
Cleaner at Potters Resorts
Colchester, England, United Kingdom - Full Time
Skills Needed
Cleaning, Coshh Regulations, Customer Service, Time Management, Work Prioritization, Attention To Detail, Teamwork, Organization
Specialization
No formal qualifications or prior experience are required as full training is provided. Candidates must demonstrate a positive attitude, strong work ethic, and the ability to handle a physically demanding role.
Baker at Boxcar
London, England, United Kingdom - Full Time
Skills Needed
Bread Production, Sourdough, Viennoiserie, Double Lamination, Cake Production, Fermentation, Pastry Making, Food Safety, Hygiene Standards, Product Development, Batch Production, Attention To Detail
Specialization
Candidates should be passionate about baking with a willingness to learn or existing experience in sourdough and lamination. The role requires a proactive, solution-focused individual who can work effectively within a collaborative team environment.
Night Cleaner - Soho Farmhouse at Soho House & Co.
Chipping Norton, England, United Kingdom - Full Time
Skills Needed
Cleaning Methods, Sanitization, Waste Management, Health & Safety Compliance, Attention To Detail, Time Management, Multitasking, Professionalism, Independent Working, Chemical Handling
Specialization
Ideally seeks a reliable individual with up to 2 years of experience in high-profile venues and a background in cleaning or housekeeping. Must be flexible to work overnight shifts, weekends, and holidays while maintaining a professional attitude.
Commis I - Gordon Ramsay at The Mere at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Culinary Arts, Mise En Place, Food Hygiene, Health And Safety Compliance, Stock Taking, Teamwork, Communication Skills, Organizational Skills, Time Management, Attention To Detail
Specialization
Candidates must have 1-2 years of experience in the hospitality industry. You are expected to possess strong communication skills and the ability to work effectively both independently and as part of a team.
Reception Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Registration, Switchboard Operation, Customer Service, Problem Solving, Interpersonal Communication, Sales Skills, Account Management, Security Procedures, English Fluency, Teamwork
Specialization
Candidates must be fluent in English and possess strong interpersonal and problem-solving skills. Legal eligibility to work in the UK is required as the hotel does not provide visa sponsorship.
Night Porter Soho Farmhouse at Soho House & Co.
Chipping Norton, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Hospitality Management, Luggage Handling, Communication Skills, Teamwork, Multitasking, Time Management, Driving, Customer Service, Problem Solving
Specialization
Candidates must be over 21 years old with a full driving licence and ideally up to 2 years of experience in a high-profile venue. Strong communication skills, reliability, and a flexible approach to working hours are essential.