Hospitality Jobs in United Kingdom

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Concierge - JW Marriott Grosvenor House at Marriott International Inc
London W1K, , United Kingdom - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Service Orientation, Management Skills
Qualification
Graduate
Front Desk Agent - JW Marriott Grosvenor House at Marriott International Inc
London W1K, , United Kingdom - Full Time
Skills Needed
Communication Skills
Qualification
Graduate
Bank Chef at Elysium Healthcare
SOTS0, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Facilities Assistant at Sodexo
Cambridge CB2, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Food Technical Administrator - 12 Month Fixed Term Contract at Gousto
Warrington, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Dessert Bar Supervisor - St James Road Store at Tubbees Autoport Ltd
Glasgow G4, , United Kingdom - Full Time
Skills Needed
Food Safety, Food Management
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Barista at Caffe Nero Wimbledon Broadway
London SW19 1RF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Commis Chef/Chef de Partie at Laynes
Leeds LS1 5DL, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Butcher at Kosher Deli UK LTD
Manchester M25 0PZ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Server at The Botanist
Chester CH1 2DY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Deputy Nursery Manager at SUNRISE NURSERIES LTD
Nottingham, England, United Kingdom - Full Time
Skills Needed
Nursery, Childcare
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Barista/Café Assistant at The Olive Branch
Ashby-De-La-Zouch, England, United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Night Duty Manager at Oxwich Bay Hotel
Swansea SA3 1LS, , United Kingdom - Full Time
Skills Needed
Leadership Skills, Team Management
Qualification
Graduate
Kitchen Assisitant at Daishs Group
Weymouth DT4, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Kitchen Lead at Toby Carvery
Liverpool L9 5BD, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Bar Person/Waitress at THE MASONS ARMS HOTEL
Bridgend CF32 9YR, , United Kingdom - Full Time
Skills Needed
Safety Practices, English
Qualification
Graduate
Operations Manager - South West at Mansell Consulting Group LTD
Bristol, England, United Kingdom - Full Time
Skills Needed
Hospitality Industry, Management Skills, Budget Management, Interpersonal Skills
Qualification
Graduate
Head Receptionist and Supervisor at Kirkwall Hotel
Kirkwall KW15 1LE, , United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Breakfast Waiting Staff at Crown and Mitre hotel
Carlisle CA3 8HZ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
CHEF DE PARTIE - MICHELIN STAR at Grantley Hall
Ripon HG4 3ET, , United Kingdom - Full Time
Skills Needed
Creativity
Qualification
Graduate
Concierge - JW Marriott Grosvenor House at Marriott International Inc
London W1K, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

10 Oct, 25

Salary

0.0

Posted On

10 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Interpersonal Skills, Service Orientation, Management Skills

Industry

Hospitality

Description

ADDITIONAL INFORMATION

Job Number25112185
Job CategoryRooms & Guest Services Operations
LocationJW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TN
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

JOB SUMMARY

To assist our guests efficiently, courteously, and professionally in all Concierges related functions. Each interaction is to be completed following quality assurance standards, exceeding our guests’ expectations, and promoting a professional and positive image of JW Marriott Grosvenor House London.

  • Absorb information from colleagues and various external resources pertinent to the role of Concierge. Keep up to date with events in the surrounding area.
  • To be empowered to deal with guests’ issues and problems, using the LEARN model, and seeking advice when unsure what to do.
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Anticipate guests’ service needs by asking questions to better understand their requirements and watching/listening to guest preferences. Always act on these whenever possible.
  • Be a mentor to new hires, support and encourage their learning.
  • Maintain all logbooks.
  • Be knowledgeable about the hotels dining option and be active in supporting them.
  • Always ensure the immaculate appearance of lobby and Concierge Desk.
  • Respond positively and provide timely and accurate information to guests upon request, which may include: Handling of guest messages, handling of guest mail and packages, information on local activities, storage of luggage, handling of guest laundry, confirming flight tickets, arranging transportation, obtaining theatre tickets and other forms of entertainment, arranging sightseeing trips, (list not exclusive).

EXPERIENCE:

  • Previous experience working within a hotel front office environment or similar preferred.

SKILLS AND KNOWLEDGE:

  • Strong communication skills, (verbal, written, listening)
  • Customer service orientation and strong interpersonal skills
  • Ability to work independently or as part of a team.
  • Multitasking, organisational skills and time management skills
  • Positive demeanour
  • Proactive and reliable

EDUCATION:

  • Good level of English essential
Responsibilities

Please refer the Job description for details

Concierge - JW Marriott Grosvenor House at Marriott International Inc
London W1K, , United Kingdom - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Service Orientation, Management Skills
Qualification
Graduate
Front Desk Agent - JW Marriott Grosvenor House at Marriott International Inc
London W1K, , United Kingdom - Full Time
Skills Needed
Communication Skills
Qualification
Graduate
Bank Chef at Elysium Healthcare
SOTS0, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Facilities Assistant at Sodexo
Cambridge CB2, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Food Technical Administrator - 12 Month Fixed Term Contract at Gousto
Warrington, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Dessert Bar Supervisor - St James Road Store at Tubbees Autoport Ltd
Glasgow G4, , United Kingdom - Full Time
Skills Needed
Food Safety, Food Management
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Barista at Caffe Nero Wimbledon Broadway
London SW19 1RF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Commis Chef/Chef de Partie at Laynes
Leeds LS1 5DL, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Butcher at Kosher Deli UK LTD
Manchester M25 0PZ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Server at The Botanist
Chester CH1 2DY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Deputy Nursery Manager at SUNRISE NURSERIES LTD
Nottingham, England, United Kingdom - Full Time
Skills Needed
Nursery, Childcare
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Barista/Café Assistant at The Olive Branch
Ashby-De-La-Zouch, England, United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Night Duty Manager at Oxwich Bay Hotel
Swansea SA3 1LS, , United Kingdom - Full Time
Skills Needed
Leadership Skills, Team Management
Qualification
Graduate
Kitchen Assisitant at Daishs Group
Weymouth DT4, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Kitchen Lead at Toby Carvery
Liverpool L9 5BD, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Bar Person/Waitress at THE MASONS ARMS HOTEL
Bridgend CF32 9YR, , United Kingdom - Full Time
Skills Needed
Safety Practices, English
Qualification
Graduate
Operations Manager - South West at Mansell Consulting Group LTD
Bristol, England, United Kingdom - Full Time
Skills Needed
Hospitality Industry, Management Skills, Budget Management, Interpersonal Skills
Qualification
Graduate
Head Receptionist and Supervisor at Kirkwall Hotel
Kirkwall KW15 1LE, , United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Breakfast Waiting Staff at Crown and Mitre hotel
Carlisle CA3 8HZ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
CHEF DE PARTIE - MICHELIN STAR at Grantley Hall
Ripon HG4 3ET, , United Kingdom - Full Time
Skills Needed
Creativity
Qualification
Graduate
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