ALL SKILLS, KNOWLEDGE AND EXPERIENCE

Candidates will be required to demonstrate the following:

• Manage & Support cleaning staff within the daily operations of the site.
• Ensure a timely response to all issues and events.
• Monitor and deliver the levels of customer satisfaction for service delivery expected at Workforce+.
• To ensure that all compliance records are held, secured and updated as required.
• Ensure all periodic cleaning tasks are carried out to the schedule.
• Knowledge of IT systems inc timegate are kept to a competent level.
• To take a proactive approach to continuous improvement and innovation in all aspects of the job
• To ensure appropriate equipment is available for the cleaning team to carry out their role including training.

PURPOSE OF THE ROLE

The Cleaning & Environmental Supervisor is responsible for all the cleaning operations of an outside retail park and to maintain a safe and pleasant environment for all our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all cleaning tasks. The C&E Supervisor will also be responsible for the recruitment and training of all cleaning staff. Excellent communication skills and leadership is essential to this role with the mind set of working with the cleaning team daily.

KEY RESPONSIBILITIES

• To ensure all Health & Safety policies and procedures are adhered to at all times.
• To ensure all COSHH, SDS & SOPS documentation are kept in a safe and secure place in the cleaning store room & the management suite.
• To ensure all cleaning compliance is kept in a safe and secure place in the management suite.
• To be fully versed in workforce+ cleaning compliance and that of cleaning staff also have a general understanding.
• Ensure the site is kept to a high standard of cleanliness and that standard operating procedures are being performed daily.
• To prepare staff rotas and ensure that they are adhered to & updating line manager of any changes.
• Request Agency cleaning staff (Labour) cover to the line manager in advance of any holidays that have been agreed.
• Manage the initial training of Agency cleaning staff & to undertake a basic induction on there first day of cover.
• Ensure the all areas of the site are kept clean and tidy & safe.
• To manage the weekly stock control of all cleaning materials, tools and chemicals and inform the site manager of additional stock needed.
• To check/ sign for all deliveries of cleaning stock, equipment to site.
• Escort Service / repair contractors on site when required.
• To support the Grit/salt public and staff areas/ assist with flood clean up in extreme weather conditions.
• Ensure the staff facilities/managers suite is kept clean.
• To ensure that any damaged equipment/tools is reported immediately to the supplier & Site Manager.
• To work along side security & support within the cleaning remit.
• To carry out any other reasonable request by the Line Manager.
• To carry out yearly or sooner training of cleaning operatives.
• To carry out yearly appraisals of cleaning operatives
• To carry out return to works interviews and documentation.