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Guest Services Agent at Resolute Road Hospitality
Missoula, Montana, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Communication Skills, Pos Systems, Cash Handling, Multitasking, Conflict Resolution, Data Entry, Interpersonal Skills, Time Management, Customer Service, Reservation Management
Specialization
A high school diploma or GED is required, and previous experience in hospitality or customer service is preferred. Candidates should possess strong communication skills and a TIPS certification or equivalent.
Breakfast Bar Attendant at Schulte Hospitality Group
Baton Rouge, Louisiana, United States - Full Time
Skills Needed
Multi Tasking, Teamwork, Guest Relations, Kitchen Operations, Verbal Communication, Food Service
Specialization
Requires a minimum of one year of experience in a restaurant or kitchen service role. A high school education is required.
Room Attendant - Wingate Geneva at Schulte Hospitality Group
Geneva, Ohio, United States - Full Time
Skills Needed
Multi Tasking, Verbal Communication, Written Communication, Teamwork, Guest Relations, Cleanliness Standards, Sanitization
Specialization
Requires a High School Diploma or GED. Candidates should possess strong communication skills and the ability to multi-task in a team environment.
Line Cook (Afternoon Shift) - Amalia Restaurant at Yurbban Hospitality Group
Miami Beach, Florida, United States - Full Time
Skills Needed
Cooking, Food Safety, Plating, Kitchen Equipment Operation, Multitasking, Time Management, Communication, Sanitation, Inventory Management, Pressure Handling
Specialization
Requires at least one year of cooking experience in fast-paced environments and a current Food Handler Card. Must be physically capable of standing for eight-hour shifts and performing manual tasks like lifting and bending.
Housekeeping - Crest Hotel & Suites at Yurbban Hospitality Group
Miami Beach, Florida, United States - Full Time
Skills Needed
Cleaning, Disinfection, Room Maintenance, Time Management, Multitasking, Attention To Detail, Teamwork, Communication, Physical Stamina, Supply Management
Specialization
Previous experience in similar cleaning roles is preferred along with knowledge of maintenance best practices. Candidates must be physically able to stand for eight-hour shifts and perform tasks like lifting, bending, and climbing.
PART TIME Housekeeper at VOCO The Tuxon an IHG Hotel at Schulte Hospitality Group
Tucson, Arizona, United States - Full Time
Skills Needed
Multi Tasking, Verbal Communication, Written Communication, Teamwork, Guest Relations, Cleanliness Standards, Sanitization
Specialization
A High School Diploma or GED is required. Candidates should be team players with the ability to communicate effectively and exceed guest expectations.
Reservation Agent at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Guest Reservations, Luxury Hospitality Standards, Upselling, Communication Skills, Attention To Detail, Pms Software, Microsoft Office, Customer Service, Payment Processing, Conflict Resolution, Organizational Skills, Multitasking
Specialization
Requires proficiency in English, strong computer skills, and the ability to work a flexible schedule including weekends and holidays. Experience in a luxury hotel environment and a high school diploma are required or preferred.
Experience Required
Minimum 2 year(s)
Front Desk Agent at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Customer Service, Guest Relations, Front Office Operations, Billing Accuracy, Payment Handling, Conflict Resolution, Upselling, Communication Skills, Interpersonal Skills, Organizational Skills, Pms Systems, Pos Systems, Microsoft Office, Cash Handling, Time Management, Multitasking
Specialization
Candidates should ideally have 1-2 years of hospitality experience and a passion for creating elevated guest experiences. Proficiency in hotel PMS/POS systems and the ability to work a flexible schedule including weekends and holidays are preferred.
Housekeeping Supervisor at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Housekeeping Supervision, Quality Inspection, Forbes Travel Guide Standards, Luxury Hospitality, Team Coaching, Staff Motivation, Attention To Detail, Procurement, Inventory Management, Budgeting, Os&E Coordination, Vendor Management, Leadership, Communication, Time Management, Operational Setup
Specialization
Candidates should have previous supervisory experience in luxury housekeeping and a strong commitment to excellence and detail. Knowledge of Forbes Travel Guide standards and the ability to work flexible shifts, including weekends and holidays, is preferred.
Experience Required
Minimum 2 year(s)
Overnight Supervisor at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Front Office Operations, Guest Relations, Team Leadership, Conflict Resolution, Revenue Generation, Upselling, Service Recovery, Hotel Pms, Pos Systems, Microsoft Office, Budget Management, Inventory Control, Procurement, Staff Training, Operational Efficiency, Luxury Hospitality
Specialization
Requires 2-3 years of luxury hotel front office experience with a strong background in guest services and leadership. Proficiency in hotel PMS systems and the ability to work flexible schedules including weekends and holidays are essential.
Experience Required
Minimum 2 year(s)
Housekeeping Laundry at Schulte Hospitality Group
Nashville, Tennessee, United States - Full Time
Skills Needed
Multi Tasking, Verbal Communication, Written Communication, Teamwork, Guest Service, Cleanliness Standards, Laundry Operations, Stain Pre Treatment
Specialization
A minimum of a high school education is required, and one year of experience in a housekeeping role is preferred. Candidates should possess strong communication skills and the ability to maintain high cleanliness standards.
Laundry Attendant at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Laundry Equipment Operation, Garment Care, Inventory Tracking, Time Management, Attention To Detail, Organizational Skills, Fabric Handling, Housekeeping
Specialization
Previous laundry or housekeeping experience in luxury hospitality is preferred. Candidates must have the physical ability to stand, bend, and lift for extended periods and be available for a flexible schedule.
Public Area Attendant at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Housekeeping, Luxury Hospitality Standards, Attention To Detail, Inventory Management, Procurement, Budget Tracking, Sanitization, Organization, Customer Service, Time Management, Physical Stamina, Asset Documentation
Specialization
Previous experience in luxury hospitality housekeeping is preferred. Candidates must have the physical ability to perform manual labor and a flexible schedule including weekends and holidays.
Room Attendant at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Housekeeping, Luxury Standards, Attention To Detail, Sanitation Protocols, Guest Service, Time Management, Room Presentation, Inventory Management, Procurement, Budgeting, Asset Documentation, Quality Inspection
Specialization
Previous luxury hotel housekeeping experience is preferred along with the physical ability to perform demanding cleaning tasks. Candidates must demonstrate a strong commitment to quality, professional appearance, and flexibility to work varying shifts.
Turn Down Attendant at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Turndown Service, Guest Relations, Housekeeping, Attention To Detail, Time Management, Communication, Basic Mathematics, Safety Compliance, Osha Standards, Inventory Management, Procurement, Budget Tracking
Specialization
No formal education is required, though prior housekeeping experience in a luxury hotel environment is preferred. Candidates must be able to perform physically demanding tasks, including lifting up to 50 pounds and standing for extended periods.
House Attendant at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Housekeeping, Inventory Management, Procurement, Attention To Detail, Organizational Skills, Luxury Hospitality Standards, Budget Tracking, Asset Documentation, Physical Stamina, Team Collaboration
Specialization
Previous hospitality or housekeeping experience is preferred, along with the ability to perform physically demanding tasks. Candidates must possess strong organizational skills and a flexible schedule to work weekends and holidays.
Night Auditor at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Customer Service, Night Audit, Financial Reporting, Account Reconciliation, Hotel Pms, Pos Systems, Microsoft Office, Guest Relations, Cash Handling, Billing Accuracy, Upselling, Conflict Resolution
Specialization
Preferred experience of 1-2 years in front desk or hospitality roles with strong communication and organizational skills. Candidates must be able to work flexible schedules and handle physical requirements including lifting up to 50 pounds.
cook at Schulte Hospitality Group
Crescent Springs, Kentucky, United States - Full Time
Skills Needed
Food Preparation, Fifo Rotation, Time Management, Verbal Communication, Teamwork, Kitchen Operations, Plating And Packaging, Food Quality Standards
Specialization
Candidates need a minimum of one year of experience in a restaurant or kitchen service role. A food safety certification is preferred, along with the ability to perform physical tasks like lifting up to 25 pounds.
Housekeeper at Resolute Road Hospitality
Bend, Oregon, United States - Full Time
Skills Needed
Cleaning, Sanitization, Time Management, Attention To Detail, Communication Skills, Chemical Handling, Guest Service, Teamwork, Physical Stamina, Organization
Specialization
High school diploma or GED and previous housekeeping experience are preferred. Candidates must have the physical ability to meet job demands and basic English comprehension.
Housekeeper at Resolute Road Hospitality
Twin Falls, Idaho, United States - Full Time
Skills Needed
Cleaning, Sanitization, Time Management, Attention To Detail, Communication Skills, Chemical Handling, Guest Service, Teamwork
Specialization
Preferred high school diploma or GED and previous housekeeping or hospitality experience. Must have the physical ability to lift, stand, bend, and kneel in a fast-paced environment.
Guest Services Agent at Resolute Road Hospitality
Missoula, Montana, United States -
Full Time


Start Date

Immediate

Expiry Date

05 Oct, 26

Salary

18.0

Posted On

07 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Services, Front Desk Operations, Communication Skills, POS Systems, Cash Handling, Multitasking, Conflict Resolution, Data Entry, Interpersonal Skills, Time Management, Customer Service, Reservation Management

Industry

Hospitality

Description
Description The Hilton Garden Inn located in Missoula, Montana is looking to add to our hospitality family! The six-story, 146-key hotel is located just outside of downtown Missoula and offers a comprehensive range of amenities including a separate full-service restaurant and 22,000 square feet of meeting space, making it the second largest conference center in the state. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career Summary At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences. Benefits Travel Perks Optional Daily Pay Health/Life Insurance 401k Paid Time Off Dental/Vision Employee Assistance Program Referral Program Your Role As a Guest Services Agent, you’ll be the welcoming face of the hotel, ensuring smooth check-in and check-out experiences, assisting with guest requests, and supporting front desk, kiosk, and pantry operations. This role is ideal for someone who brings Social Intelligence to every interaction, works Stronger Together with the teams, and takes pride in delivering service with Integrity. What You’ll Do Greet all guests with a friendly, welcoming attitude Register guests, confirm reservations, and secure payment methods Promote loyalty programs and ensure members receive benefits Respond to guest requests and resolve concerns promptly and professionally Operate front desk systems to check guests in and out efficiently Process retail and pantry transactions with accuracy Handle guest payments, room charges, and daily bank reconciliations Manage phone calls, emails, and reservations with clarity and professionalism Monitor lobby appearance and cleanliness; communicate service needs to other departments Stay informed about hotel amenities, services, and local attractions Log and report any maintenance or safety issues Adhere to Resolute Road Hospitality policies and brand standards Support other team members as needed Perform other duties as assigned Knowledge, Skills & Abilities Knowledge of hotel front desk procedures, POS systems, and guest service best practices Strong verbal and written communication skills Ability to remain calm, courteous, and professional under pressure Proficient computer and data entry skills (MS Office, brand systems preferred) Basic math skills and knowledge of cash handling procedures Ability to multitask, prioritize, and adapt in a fast-paced environment Friendly and engaging interpersonal skills Commitment to accuracy, dependability, and hospitality excellence Knowledge of emergency response procedures and ability to act decisively Education & Experience High school diploma or GED required Previous hospitality or customer service experience preferred Licenses & Certifications TIPS or equivalent Additional Information Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs. E-Verify Resolute Road Hospitality utilizes E-Verify for all employment authorization verification. Requirements 124RRHMSOGI
Responsibilities
The Guest Services Agent serves as the primary point of contact for guests, managing check-ins, check-outs, and general requests. They are also responsible for processing payments, promoting loyalty programs, and maintaining the cleanliness of the lobby area.
Guest Services Agent at Resolute Road Hospitality
Missoula, Montana, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Communication Skills, Pos Systems, Cash Handling, Multitasking, Conflict Resolution, Data Entry, Interpersonal Skills, Time Management, Customer Service, Reservation Management
Specialization
A high school diploma or GED is required, and previous experience in hospitality or customer service is preferred. Candidates should possess strong communication skills and a TIPS certification or equivalent.
Breakfast Bar Attendant at Schulte Hospitality Group
Baton Rouge, Louisiana, United States - Full Time
Skills Needed
Multi Tasking, Teamwork, Guest Relations, Kitchen Operations, Verbal Communication, Food Service
Specialization
Requires a minimum of one year of experience in a restaurant or kitchen service role. A high school education is required.
Room Attendant - Wingate Geneva at Schulte Hospitality Group
Geneva, Ohio, United States - Full Time
Skills Needed
Multi Tasking, Verbal Communication, Written Communication, Teamwork, Guest Relations, Cleanliness Standards, Sanitization
Specialization
Requires a High School Diploma or GED. Candidates should possess strong communication skills and the ability to multi-task in a team environment.
Line Cook (Afternoon Shift) - Amalia Restaurant at Yurbban Hospitality Group
Miami Beach, Florida, United States - Full Time
Skills Needed
Cooking, Food Safety, Plating, Kitchen Equipment Operation, Multitasking, Time Management, Communication, Sanitation, Inventory Management, Pressure Handling
Specialization
Requires at least one year of cooking experience in fast-paced environments and a current Food Handler Card. Must be physically capable of standing for eight-hour shifts and performing manual tasks like lifting and bending.
Housekeeping - Crest Hotel & Suites at Yurbban Hospitality Group
Miami Beach, Florida, United States - Full Time
Skills Needed
Cleaning, Disinfection, Room Maintenance, Time Management, Multitasking, Attention To Detail, Teamwork, Communication, Physical Stamina, Supply Management
Specialization
Previous experience in similar cleaning roles is preferred along with knowledge of maintenance best practices. Candidates must be physically able to stand for eight-hour shifts and perform tasks like lifting, bending, and climbing.
PART TIME Housekeeper at VOCO The Tuxon an IHG Hotel at Schulte Hospitality Group
Tucson, Arizona, United States - Full Time
Skills Needed
Multi Tasking, Verbal Communication, Written Communication, Teamwork, Guest Relations, Cleanliness Standards, Sanitization
Specialization
A High School Diploma or GED is required. Candidates should be team players with the ability to communicate effectively and exceed guest expectations.
Reservation Agent at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Guest Reservations, Luxury Hospitality Standards, Upselling, Communication Skills, Attention To Detail, Pms Software, Microsoft Office, Customer Service, Payment Processing, Conflict Resolution, Organizational Skills, Multitasking
Specialization
Requires proficiency in English, strong computer skills, and the ability to work a flexible schedule including weekends and holidays. Experience in a luxury hotel environment and a high school diploma are required or preferred.
Experience Required
Minimum 2 year(s)
Front Desk Agent at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Customer Service, Guest Relations, Front Office Operations, Billing Accuracy, Payment Handling, Conflict Resolution, Upselling, Communication Skills, Interpersonal Skills, Organizational Skills, Pms Systems, Pos Systems, Microsoft Office, Cash Handling, Time Management, Multitasking
Specialization
Candidates should ideally have 1-2 years of hospitality experience and a passion for creating elevated guest experiences. Proficiency in hotel PMS/POS systems and the ability to work a flexible schedule including weekends and holidays are preferred.
Housekeeping Supervisor at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Housekeeping Supervision, Quality Inspection, Forbes Travel Guide Standards, Luxury Hospitality, Team Coaching, Staff Motivation, Attention To Detail, Procurement, Inventory Management, Budgeting, Os&E Coordination, Vendor Management, Leadership, Communication, Time Management, Operational Setup
Specialization
Candidates should have previous supervisory experience in luxury housekeeping and a strong commitment to excellence and detail. Knowledge of Forbes Travel Guide standards and the ability to work flexible shifts, including weekends and holidays, is preferred.
Experience Required
Minimum 2 year(s)
Overnight Supervisor at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Front Office Operations, Guest Relations, Team Leadership, Conflict Resolution, Revenue Generation, Upselling, Service Recovery, Hotel Pms, Pos Systems, Microsoft Office, Budget Management, Inventory Control, Procurement, Staff Training, Operational Efficiency, Luxury Hospitality
Specialization
Requires 2-3 years of luxury hotel front office experience with a strong background in guest services and leadership. Proficiency in hotel PMS systems and the ability to work flexible schedules including weekends and holidays are essential.
Experience Required
Minimum 2 year(s)
Housekeeping Laundry at Schulte Hospitality Group
Nashville, Tennessee, United States - Full Time
Skills Needed
Multi Tasking, Verbal Communication, Written Communication, Teamwork, Guest Service, Cleanliness Standards, Laundry Operations, Stain Pre Treatment
Specialization
A minimum of a high school education is required, and one year of experience in a housekeeping role is preferred. Candidates should possess strong communication skills and the ability to maintain high cleanliness standards.
Laundry Attendant at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Laundry Equipment Operation, Garment Care, Inventory Tracking, Time Management, Attention To Detail, Organizational Skills, Fabric Handling, Housekeeping
Specialization
Previous laundry or housekeeping experience in luxury hospitality is preferred. Candidates must have the physical ability to stand, bend, and lift for extended periods and be available for a flexible schedule.
Public Area Attendant at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Housekeeping, Luxury Hospitality Standards, Attention To Detail, Inventory Management, Procurement, Budget Tracking, Sanitization, Organization, Customer Service, Time Management, Physical Stamina, Asset Documentation
Specialization
Previous experience in luxury hospitality housekeeping is preferred. Candidates must have the physical ability to perform manual labor and a flexible schedule including weekends and holidays.
Room Attendant at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Housekeeping, Luxury Standards, Attention To Detail, Sanitation Protocols, Guest Service, Time Management, Room Presentation, Inventory Management, Procurement, Budgeting, Asset Documentation, Quality Inspection
Specialization
Previous luxury hotel housekeeping experience is preferred along with the physical ability to perform demanding cleaning tasks. Candidates must demonstrate a strong commitment to quality, professional appearance, and flexibility to work varying shifts.
Turn Down Attendant at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Turndown Service, Guest Relations, Housekeeping, Attention To Detail, Time Management, Communication, Basic Mathematics, Safety Compliance, Osha Standards, Inventory Management, Procurement, Budget Tracking
Specialization
No formal education is required, though prior housekeeping experience in a luxury hotel environment is preferred. Candidates must be able to perform physically demanding tasks, including lifting up to 50 pounds and standing for extended periods.
House Attendant at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Housekeeping, Inventory Management, Procurement, Attention To Detail, Organizational Skills, Luxury Hospitality Standards, Budget Tracking, Asset Documentation, Physical Stamina, Team Collaboration
Specialization
Previous hospitality or housekeeping experience is preferred, along with the ability to perform physically demanding tasks. Candidates must possess strong organizational skills and a flexible schedule to work weekends and holidays.
Night Auditor at Pacific Hospitality Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Customer Service, Night Audit, Financial Reporting, Account Reconciliation, Hotel Pms, Pos Systems, Microsoft Office, Guest Relations, Cash Handling, Billing Accuracy, Upselling, Conflict Resolution
Specialization
Preferred experience of 1-2 years in front desk or hospitality roles with strong communication and organizational skills. Candidates must be able to work flexible schedules and handle physical requirements including lifting up to 50 pounds.
cook at Schulte Hospitality Group
Crescent Springs, Kentucky, United States - Full Time
Skills Needed
Food Preparation, Fifo Rotation, Time Management, Verbal Communication, Teamwork, Kitchen Operations, Plating And Packaging, Food Quality Standards
Specialization
Candidates need a minimum of one year of experience in a restaurant or kitchen service role. A food safety certification is preferred, along with the ability to perform physical tasks like lifting up to 25 pounds.
Housekeeper at Resolute Road Hospitality
Bend, Oregon, United States - Full Time
Skills Needed
Cleaning, Sanitization, Time Management, Attention To Detail, Communication Skills, Chemical Handling, Guest Service, Teamwork, Physical Stamina, Organization
Specialization
High school diploma or GED and previous housekeeping experience are preferred. Candidates must have the physical ability to meet job demands and basic English comprehension.
Housekeeper at Resolute Road Hospitality
Twin Falls, Idaho, United States - Full Time
Skills Needed
Cleaning, Sanitization, Time Management, Attention To Detail, Communication Skills, Chemical Handling, Guest Service, Teamwork
Specialization
Preferred high school diploma or GED and previous housekeeping or hospitality experience. Must have the physical ability to lift, stand, bend, and kneel in a fast-paced environment.
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